Treat Black ppl right or DONT SELL OUR HAIR PRODUCTS PERIOD I am very disappointed with the treatment I received at this store. After purchasing a bundle of hair, I immediately noticed that the texture was rough once I got to my car. I returned to the store right away to exchange it for a different product. When I attempted to make the exchange, I was informed that there was a $2 price difference. The employee told me that I could not simply pay the difference with my card because the store requires a minimum purchase of $10 for card transactions. She also stated that the store does not provide refunds. Fortunately, I had cash available, but the situation was handled in an unprofessional manner. In addition, the employee's attitude throughout the interaction was unpleasant. I felt as though I was being closely watched and followed throughout the store, which made me uncomfortable and unwelcome. I was carrying no purse, bags, or anything that would justify such treatment. To make matters worse, when I asked to use the restroom, I was initially told that the store did not have one. However, shortly afterward, an employee called someone over with a key to unlock an outside restroom for me. Rather than allowing me to use the restroom and return the key afterward, they escorted me to the restroom themselves, unlocked it, and instructed me to close the door behind me. The entire interaction left me feeling as though I was not trusted as a customer. Another concern is that many of the items in the store did not appear to have visible prices. As a customer, I expect clear and consistent pricing on merchandise. The lack of posted prices made me uncomfortable and raised concerns about transparency and fairness. What concerns me most is that businesses that sell products primarily to the Black community should treat their customers with respect and appreciation. The people who support these businesses deserve courteous, professional service, not suspicion, hostility, or poor treatment. Unfortunately, my experience reflected the opposite. I left feeling disrespected, profiled, and undervalued as a paying customer. read more

I went to this store after work (mind you I'm military and still in uniform) and this lady followed me around the store. Aisle for aisle, staring me down and watching me. I typically don't like to confront racism but that day I did. She tried to play it off as "she was observing gods creatures", how creepy. I told her it was unacceptable and unnerving and she finally admitted it was because a couple of black people had robbed them recently, then proceeded to say I look nothing like them. She admitted to racially profiling me. I will not go back and do not suggest!!!! Do not have a store meant for primarily black people if you're uncomfortable! read more

I visited Hahn's the other day and was very surprised. Other reviews rated this store poorly. But I found the staff to be quite welcoming. They offered many selections and brands of braiding hair, although hair care products were limited. Overall, I was satisfied and will be returning. read more

Location is great with a lot of parking available. Selection surprised me and the staff was very helpful for my needs.

Im an esthetician student and i simply came here to see if they'd have wax sticks since all the others were closing soon and i was in a pinch. Not only were they rude when I walked in they watched me like a hawk and had someone following me the entire time, i felt extremely uncomfortable and didn't even end up buying anything 1 because they didnt have what i needed BUT even if they did i still would not have given them my money after the way they made me feel. unbelievable, nothing even worth buying let alone stealing in there. Keep in mind i was also in full uniform with scrubs and a name tag, so rude. Glad to see i wasn't the only one with this experience and i wasn't imagining things. read more

As I was checking out I was told I wanted to "act grown" because of how I was dressed (a long sleeve and shorts). We went back and forth about whether I was an adult or not, and being rude until later realizing I wasn't a child due to my occupation. read more

I wanted to purchase clip on hair extensions for my wedding. I haven't purchased any before and the recommendation that I do so came from my stylist so I thought I'd give it a go. Now let me say this. I did read fellow Yelper reviews about the store prior to stepping foot in and it helped me be aware of what type of experience I may encounter. When I walked in, the man working at the counter just finished helping another customer. He turned to me and asked if I was purchasing or just looking. I said purchase and before I could even finish my response he boldly said "There is nothing for you here. You're not going to find what you looking for." I asked if I could still look around and he pointed me in the direction of the product I was looking for. While looking, another customer walked in and I heard him scurry to assist her and then asked her "Are you going to buy? No? Then don't try on wigs. There are signs everywhere! How am I supposed to sell them if you try them on?" TBF, I understand where he stands as a business owner trying to sell unused and sanitized products. I left the store not purchasing anything and thanked him across the store on my way out. Also, he actually didn't keep close to watch me as some Yelpers mentioned he did with them. 3 stars. Lots of parking in Pearl Kai Shopping Center. Store is easy to locate. Customer service is direct, bold, and may be considered as rude to some. Products aren't visually organized BUT I also didn't explore the store. Will update review if I go back for another experience. read more

Hahn's Beauty Supply - Few selections of clip in human hair extensions. - Cosmetics & Beauty Supply Near Me - Aiea, Hawaii

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"All Sales Final" sign is conveniently hidden and though a purchase was made less than 2 hours before, they wouldn't accept the return. BUYER BEWARE!!!! read more

Do not shop here! Me and my husband were looking around and was being followed the entire time which made us very uncomfortable! I bought some hairspray and realized i chose the wrong one and I asked if I could exchange it and they said no. The customer service was horrible. Their products are overpriced! I paid $11 for a hairspray I could've got on amazon or Walmart for $4! I will not be going back. read more

Honestly this was the most hilarious interaction I've had with Hanh. I've been an on and off customer here since I was 16- I'm 31. It's Wednesday so Trina's is closed, which I started going to a few years ago. I spent about a hour here asking about prices, which he directed to me, was written on a sheet of paper and hung. I ended up putting my items back after realizing that if I just wait until tomorrow, I could get a more affordable price on braiding hair. I was on the way out and hanh said "try Trina's." I said "they are closed" he says "oh yea it's Wednesday. They have a better selection." I said "if I'm being honest, they are more affordable." He asked what their prices are and I said "they have %50 off of all hair." Meaning instead of $12 for one pack of hair I would pay $6. He said "well, better go there then." LMFAO. Dude. Your competition is eating you alive. Clearly you don't want, or need my money. And I damn sure can wait another day to buy affordable braiding hair-- from Trina's! They are MUCH MORE AFFORDABLE! read more

Wide variety of hair options, which I appreciate but the worker did not greet me as I walked in and was stuck to her phone until I walked to the counter. Truly, I would only shop here again if I couldn't order my items online and I needed products immediately that Walmart or Target do not carry. read more

i just walked into the store at noon with sunny atmosphere. The owner checked my temperature and aggressively talk and didn't allowed me to walk in because of the temperature too high showing on her device even I told her I'm vaccinated. I right away came home and check my temperature twice. It showed only 98.4. well, no need to act like I am one kind of disease. I think. read more

Hahn's Beauty Supply - Cosmetics & Beauty Supply Near Me - Aiea, Hawaii

If you're new to the island this is very convent to military housing. Parking is not to bad.

Have been coming here regardless of the yelp reviews. I know they had the products I needed and yes, I knew the pricing too. I had no problems....till now. I went in looking for a wig for a wedding. The owners were not there but another gal and their daughter were there. I knew the daughters attitude from the few times I have spoken with her. This is why I asked the other gal there. She called the owners daughter and I already knew where this was headed. I told her I wanted to try on wigs (as the owner had let me in the past) She said that they do not let anyone try on wigs anymore. I told her that it was for a wedding and how was I to know if I would like it if I can't try it since all sales are final. She said that was the rules and basically "too bad". I began to explain to her that it was for a wedding and I'm looking for something....SHE CUT ME OFF and said "well that's the rules, you can't try it on. I've never heard of people wanting to try wigs on since everyone is professional wig wearers". Like ummm EVERYONE. Apparently not. As much as I should have made the decision a long time ago, I will not be returning to Hahns. I sure hope the owners don't leave their business in her hands. It will diminish so fast. read more

The location is great, there's definitely parking and other shops around but if you have been off island to other beauty stores you will see that it is extremely overpriced but it's Hawaii and they have everything so for convenience I shop here but if you're looking for a deal and have time to order online, use this as a last resort. read more

My daughter and I had VERY different experience than most of the reviews on this yelp page. The woman and gentlemen employees were both polite. They assisted us when we asked a question and did not follow us around the store. We found just what we were looking for (braiding hair) and purchased a cute headband as well. I was perfectly fine with the prices. We will be back the next time we need braiding hair!! read more

I purchased brains hair from here it was $15 for a regular pack! I understand we are located on an island but that is outrageous

Don't waste your time or money here. They make it a point not to provide customer service. I clearly had my 10 month old in my arms while shopping, and was having a difficult time finding products due to how tight the space was. No one offered to help assist me. It seemed very intentional, due to them greeting the white customers, but almost bumping into me when passing without a care. They clearly want black dollars, since they sale black products, but don't care to interact with us. Save yourself the trip, shop on Amazon it will be easier, cheaper, and you won't have to worry about feeling degraded by individuals who believe they are superior. read more

The owners of this store and their daughter are SO kind! Usually, when I walk into an Asian-owned beauty supply store, no matter how kind I am or how friendly my greeting is, I'm met with an unfriendly watchful expression that basically says 'You better not steal anything.' Well every time I come here, I am greeted SO sweetly by the daughter (wish I could remember her name) who has the cutest style and is usually donning to short ponytails. She looks to be in her late 20's, early 30's and she is just beyond kind. She sets the atmosphere with her sweet demeanor and makes it feel like a welcoming place to shop. Whenever I have a different hairstyle, she notices right away and always gives the BEST compliments. And the owners, her parents, are the kindest people. They are both quiet, but make conversation and laugh with their customers. They also have everything that I'm looking for, so they are my GO-to place for black hair care. It's just so nice to go into a shop that not only caters to black hair, but actually APPRECIATES their clientele. As long as I'm on island, I will ONLY patronize Hahn's! Good people with great products. read more

Until we stop shopping in these places, they won't get better. Who improves their products and customer service when they can upcharge products and treat people disrespectfully and still make money/profit. Don't shop here. Amazon and aliexpress has better quality and lower prices. Plus a return policy. My money won't pay their rent. read more

My wife came out crying due to her recent experience, which lead me to write this review. As soon as she stepped in, she began to be closely followed (2-3ft away). A lady watched very closely as she looked around for some products. My wife felt really uncomfortable but figured it was because the store location, so she tried to ignore it. At the same time there were other women/teenagers with backpacks there as well who were not being followed at all, which was a bit weird. Once she finished browsing, she was essentially escorted to the checkout counter, where she was met by an older man (in his 50s). He proceeded to ask calmly, "are you in the Navy?", which my wife responded to with "no, but my husband is in the Marines". He answered with "oh, I wish that I had known that sooner". My wife was taken aback and a bit confused by his answer. He proceeded to state his affiliation with the army, adding that he wished to have been a marine. When ask why, he said the following statement "Marine's eyes are different, Black Marines, when compared to other black guys... they actually have integrity." This, unfortunately, is when my wife pieced everything together. This store owner was racist, and he wasn't hiding it either. My wife had been racially profiled for the tone of her skin. I have read a multitude of other reviews which describe similar experiences which in essence sum up to a pattern of prejudice. Shame on the owner. read more

They have a big range of products and priced well. The lady that helped me was very knowledgeable. read more

Hahn's Beauty Supply - Cosmetics & Beauty Supply Near Me - Aiea, Hawaii

If i could i would rate this store a ZERO! Horrible customer service. Felt like i was racially profiled the whole time in there. The lady stood and followed us throughout the store like we were stealing. then asked if we were gonna buy something and when we told her we were still browsing she said no there's no browsing because of covid rules. Just really felt so uncomfortable. Will never go back. Horrible!!!! read more

Please do not give this place your money. It's cheaper to just order online. Apparently the owner must have got offended when I said braid hair is $1-2 on the mainland. They are charging $9-10 for a pack of braid hair. So she took it and said she couldn't sell it to me. Like - you really think I'm about to argue with you to give you my hard earned money? FOH. **Update - went to Trinas - their braid hair is $3.99 (a price I can understand with shipping) and at Hahn's bobby pins were $4.99 - those same pins were $2.69 at Trinas. Moral of the story - go straight to Trinas. read more

I went in and man was on phone in chair. I had no problem him asking for my vaccine card. I should have asked him to show me his. He popped out of chair I told him what I was looking for he pointed me to something else and said that's all they had. I spotted on across the isle he picked it up and said didn't know we had it. Then he looked up the price and said it was 14.99 plus tax. I started to leave it but didn't know if I could find it somewhere else. Then he gave me no receipt like take your stuff and go. An hour later I found it at Walmart for 5.97. I can't take it back cause he gave me no receipt and someone else might be in when I go back. It's ok I'm going to let God handle that one. But I will let them know I will be writing a bad review on Yelp. read more

Hahn's Beauty Supply - Hair gel. - Cosmetics & Beauty Supply Near Me - Aiea, Hawaii

I wont be going back here. I just can't support a business that will follow me around (at a very close interval and very obvious about it) as if I am going to steal. I was literally just looking around minding my own business, looking at the wigs . When one lady asked me if everything was okay. I said yes everything is fine just browsing. One would think at that point they'd leave you to browse in peace. Nope!!! She was about 5-10 steps away the entire time. If i even touched the hair to get a feel for it, she'd go behind me and brush them out as if I messed any of them up. I was super uncomfortable. The only reason why i even gave it two stars instead of one was the very nice old woman as the register. If it wasn't for her it'd definitely be just one read more

The couple is very knowledgeable about their products and super helpful. I always go in knowing what I want; I tell them and they take me straight to it. My trips there are usually only 5 minutes unless I get distracted and start looking around! I was pleasantly surprised by how much the man knew about wigs! It was easy for me to pick out a new one, and I got to try a new colour thanks to his suggestion! I can see why people think the couple can be rude, but it is just their humour and they don't mean any harm. I wanted a grey wig and he jokingly said young people are weird for wanting grey hair and I get it, my dad even asked me why I don't just wait till I naturally have a head of grey hair People are offended so easily. I am black. I have nappy hair. My whole family has nappy hair and that's what we call it. Nappy, kinky hair. Yes I know it was a derogatory term and I know the origin of it, but you can clearly see they don't mean it that way. They are just stating the facts. We have nappy hair! "Nappy" is reclaimed by us black folks now, and shouldn't offend you unless you still find your hair texture degrading rather than empowering. Love your nappy hair! Nappy is beautiful. Embrace it. Anyway, don't @ me cause if he called my hair nappy, I'd be like "HELL YEAH IT IS" and own it! The couple is super friendly, and I will continue going to their shop. I love it esp for when I want to see the hair in person rather than taking a leap of faith and ordering online. Prices and quality are both superb! read more

great customer service, very friendly, and convenient. the owner is really nice, down to earth, and speaks great English for those who only speak it. read more

I can understand with being a mom and pop beauty store in Hawaii that you have to up charge prices, but their items are extremely OVER PRICED. you can purchase from Amazon, Walmart or Sally's to get products much cheaper. I went there to get the small metal hair clips(qty of 80 in a pack) and it costs 15.99!!!! As I was at the store, I went on Amazon to compare the prices and you can get the same clips for $5.49!!!!They also, don't have military discount. *****On top of them being overpriced. The older gentleman that owns the place is so RUDE! DO NOT...I repeat DO NOT ask them why the prices are so high. Ask at your own risk. Due to his unprofessional and lack of respect he will no longer be getting my business.***** Positive feedback- the daughter that works there is always so helpful. It's always a joy to see her because she so sweet. read more

Hated the fact you can only try two wings only! I asked to try a third one which I really liked and the color was perfect! Did not like his attitude! Couldn't touch the the hair, very fussy about it! I had to tell him how I use to run a wig store in the 70's way before his time! He lost a real good customer $$$$$$! Will never go there ever! Got a perfect wig from Shangri La Hair Center 98-029 Hekaha Street site 19 Aiea,Hi 96701 808-486-7776 Angie K. Wolborsky She is very personable and goes out of her way to please you! read more

I don't know where all the bad reviews come from, but Mike is so great! This is my first time here and he made the experience wonderful and his customer service was superb. This place is full of wigs, braiding hair, half wigs, drawstring extensions, lots of hair! If you are looking for braiding hair, this is the place to go. They have boxes and boxes of hair, simply too much that the store is overflowing with products. I think this place has everything in terms of African American hair care products. They have braiding hair in numerous colors and styles. This store also has a lot of regulars from what I've seen. In addition to hair; they also have lashes, makeup products, hair products (for all hair types), hair care accessories, and even jewelry. They have the 90s door knocker earrings which I absolutely am a fan of. I did not experience any negativity upon entering the shop. I went in a little bit after they opened and was immediately greeted upon arrival. Mike assisted me with what I was looking for and was kind and courteous. This shop is fun to look at, to see all the products. Just a friendly reminder to ask assistance to try on wigs. Mike is very helpful, I think his wife is sometimes there too but I did not see her during my time at the store. If your ever in Pearl Kai Shopping Center, check out Hahn's. They are located towards the end of the center, near Powerhouse Gym. A door down from the tanning salon. read more

Fun hair store with reasonable prices on wigs!! Got a deal on a super cute wig. Lots of free parking but double check their hours!! They open late on Sundays, 2pm - 5pm! read more

Hahn's Beauty Supply - $25 fiber wig - Cosmetics & Beauty Supply Near Me - Aiea, Hawaii

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I Ordered for around 450 pounds from UK for amazon but now the guy who was serving me not replying at all so I would advise anyone who is doing amazon do not order from this company you will really feel regretfully. read more

PLEASE DO NOT SPEND YOUR MONEY HERE. You are better off using Amazon for hair supplies. They clearly treat their customers like trash and care less about who they target purely based on skin color. Today witnessed the business owners mock 3 young African American ladies that just left the store. I confronted them, but they WERE NOT bothered and wished me a great day as I put down my potential purchases, then left the store. read more

Wayyyy overpriced but what's a girl to do when you need black hair care products on an island? You spend the money. If you ever go in the store and ask Me. Hahn, " why so expensive?" I guarantee his answer will be, " I have to pay for shipping." A $3.99 pack of kanekalon braiding hair is guaranteed to run you about $9.99 read more

I use to go to hahns when they first opened back in 2018 because they were new and I saw they had a huge selection of color braiding hair and the lady that greted me was very nice older lady...moving forward to yesterday evening same lady was off to the side in a back room I greeted her and the older man behind the counter as I wasn't even in the store 60 seconds to look around for specific 100% kanakeleon braiding hair he began to be Rude asking me what do I want what am I'm looking for very Nasty to me but I figured that's just his way then he try to rush me out to another section of the store where he showed me hair that was a 1 I asked him the price he showed me a tacky cardboard sign 2 pack 13.99...I was gonna buy but his Attitude was so shitty and racist acting I said you have 1B he said No...I said ok thank you and walked out NEVER TO RETURN AGAIN...went Right to Trina's with better Customer Service andq discount on all Braiding hair as per usual and the owner always asks if you would like anything else or a bag and he is very welcoming to my service....and that's why I will Spend Money at Trinas always because they stay having deals affordable and expensive weaves whatever suits your budget TRINA ALWAYS WILL BE TOP TIER and Respects Black people read more

Ladies !! I had a hair crisis while vacationing in Hawaii and Hahn's beauty supply was there to the rescue. They were helpful and pleasant.

They are constantly calling African Americans nappy headed. Poor customer service . I've never In my life felt attacked like this. They need new management or just need to be completely shut down. I went in there one day and overheard the guy calling another black female nappy headed. She was PREGNANT, and he told her that her baby was gonna come out nappy headed. That same woman was hysterically crying. That broke my heart! . How rude and disgusting!!! I couldn't believe my ears. This isn't the first time he has spoken to anyone of color like that ! They are RACIST! I wish I could give 0 stars !!! read more

I have been to this establishment a year ago and my experience today was totally different from my initial visit. The selection there is great however, you can't touch or try on or do anything. I went to look at the wigs and as I touched the end to see the texture she yelled at me to not touch the wigs. I asked if I was to buy one can I touch it and she said no touching. She proceeded to say if she would let 30 other people that comes in the store to touch the hair that it will mess it up and she won't be able to sell them. I do understand where she is coming from however she was extremely rude. The display usually is the "tester" and is there for people to see and touch to see if they want to buy it. She is in the wrong business and has the wrong demographic of people that she is targeting. I felt disrespected and was made to feel like I was a nuisance. I respect my elders however this auntie needs to retire and find a something else cause her customer service was terrible and unacceptable. read more

First time here I have received such great service! I got a wig and color contacts! They gifted me a comb and earrings for free because they seen my daughters! They are so kind to me and everyone who walked in! It makes me so happy so see this kind of family businesss :) although I live far away, I will make that trip here definitely will be returning mahalo Hahn's! read more