I was in a rush to make it to my appointment on time and accidentally had a tumble outside the…read moredental office. The sweet woman working the front offered me ointment and bandaids when she saw me and didn't make me feel embarrassed! I was a first time patient so I had x-rays done and mentioned I had very sensitive teeth. My dentist and dental assistant were very sweet, professional and gentle with my teeth! I also purchased a kit and was given the classic goodie bag, toothbrush, floss and toothpaste. I would highly recommend this location for your dental needs! SYOY! :-)

Because I always feared dentists, I take excellent care of my teeth and go for a check up at least…read moreonce a year. Even though my teeth are in good condition, I decided to look into alignments. I found Aspen on line. Made an appointment, answered the questions including if I had insurance which i replied No. Aspen immediately blew up my phone with emails and texts asking me to call with my insurance info. I did call, I told her that I did have insurance but I know this won't be covered. She then confirmed my appointment and asked if I was in pain. I told her I was coming in for alignment consult and she asked what else I needed. I need a dental place that listens and believes what I say. I decided to go to a more professional and reputable dentist. Not impressed.

When I was told I had to get a dental implant, I felt like I had aged 20 years. Seriously an…read moreimplant?? My dentist had a list of oral surgeons he recommended including Dr. Ji. The wait time was not very long - also, they have nice pens that you can keep.The office is tastefully decorated and the receptionists are professional. For those of you who still have all their teeth, the implant process takes months. You have to do the extraction, bone graft, implant and then the crown is the final piece. I already had the extraction and bone graft so just needed the implant piece. My mouth won't set off metal detectors but it is strange to think there is a screw in there. I would come in periodically to see if things were progressing nicely enough to finally get the crown. Their equipment is state of the art and should I ever need another dental implant (here's to healthy teeth!) I would not hesitate to come back here.

I came in for a first-time visit to discuss a tooth extraction and implant, and the experience was…read moredisappointing from the moment I walked in. Before anything even happened, I was charged $300 -- $135 for X-rays (fine) and a $165 "referral consultation fee." $165 just to find out whether I even want to work with this oral surgeon? As a business owner myself, I would never charge someone simply for asking questions about my products or services. I paid it anyway, thinking maybe the service would justify it. Instead, I sat in a packed waiting room for over an hour with zero communication, no X-rays, no update, nothing. Every seat was full, and people ahead of me looked just as frustrated. I was literally falling asleep waiting. Charging upfront and then leaving patients sitting indefinitely is not how you run a professional practice. I ended up canceling the appointment and requesting a refund, which the front desk processed. I left and won't be returning.

These people lie and will give you an upfront estimate (after the check with your provider) then…read moreadd extra fees that aren't covered and then over charge you. Ensure that if you make the bad decision to come here that you contact your provider to ensure that the bill they send you is accurate. They will bill you without sending a claim because they are contracted carriers and you receive a discount but lie to you so you pay the full cost. Do not pay or get service here without first checking whether they submitted a claim and if that amount is accurate. Terrible place and I should have never came here. Run! Look for another location.

pouya NamIranian help us.... He cussed and made a senior feel like if he did not have all of his…read moreteeth removed....He was subjecting himself to a lesser quality of life.... Unnecessary pressure... said only one tooth was needed to be removed. The staff was very nice. I feel bad for them.

I highly recommend this office to anyone looking to remove their wisdom tooth. They were thorough…read morein their paperwork and consultation. I was in and out on the same day. The follow-up appointment was quick and easy as well. Thank you. I look forward to not returning.

Worst experience ever ! Went to get my 4 wisdom teeth remove at 6 pm and after the procedure…read morecouldn't stop bleeding they send me home like that. as soon as I turn my car on had to go back to the dentist because severe bleeding, they check everything again and bleeding decrease but no stop !! I drove home feeling not ok at all I call the clinic and somebody told me doctor will call me back in half hour and I never received the call !! after few hours of bleeding ended up in the emergency Room at 2 am from anemia attack cause by the severe bleeding !!

I highly recommend this Dentist for multiple reasons, as a person who suffers from anxiety, my mind…read morewas immediately put to ease by Vicki over the phone, she assured me that my past experiences would not be a repeated with this Dr, she walked me thru every step and was very comforting during the process before I actual saw Dr. Bal. What I loved about Dr. Bal, she was very gentle and took her time and explained everything she was doing as she went thru the process, I believe my teeth problems were severe, but Dr. Bal assured me that that they can help get me back on track and in good teeth care again. I really appreciate everything and feel so much better about this new adventure to getting my teeth and gums healthy again.. thanks Dr. Bal and Vicki for making this experience better than my past ones!

This is my fourth time visiting Dental Creekside office. I…read morehad some pain and problem with one of my pretty old bridge and it was time for the replacement. Dr. Bal was extremely patient and professional explaining everything very clear.I received my new bridge and I don't have any problem at all.Visiting dental office is not something that most of the people would like to do but Dr.Bal is making visits very comfortable and she is definitely someone that I can trust.Office is very clear and stuff is very kind . Definitely 10/10. Highly recommend.

I had one of the most stressful and upsetting medical experiences of my life at this dental office,…read moreand I feel obligated to warn others. From the beginning, I was quoted one price for my exam and procedure, only to later be charged more due to an "error" on their part. That error somehow became my responsibility to pay. I was already in severe pain and felt completely trapped--waiting another week to find a different provider was not realistic. I made it clear that I did not want to be put under sedation. During the exam, the doctor probed a severely painful tooth with no Novocaine and pushed all the way into the root pocket. The pain was extreme and unnecessary. Because I reacted to that pain, I was then told the procedure would not be done unless I agreed to sedation. This was frustrating, especially since I've had far worse and more abscessed teeth treated in the past without sedation. After a full week of agony, I felt I had no real choice and agreed to sedation simply to get the tooth removed. What happened next was terrifying. After I was sedated, I was later told directly by the dentist herself that I had "overdosed on fentanyl." I was told Narcan had to be administered because I stopped breathing, and an ambulance was called to ensure I was okay. I had previously disclosed that I have sleep apnea, which increases the risks associated with sedation and should have been handled with extreme caution. Even after the procedure was completed, I was required to remain in the office for what felt like at least half an hour because they were unable to get my blood oxygen levels back to a safe or reasonable range, and my oxygen saturation was floating dangerously low. Despite this serious medical incident, I was then charged to be sedated a second time in order to complete the procedure. When I later attempted to discuss the overcharge and the overall situation with the office, one of my calls was abruptly ended. When I called back and spoke with Nora in billing, I was met with defensiveness, blame, and a complete lack of empathy. I tried to calmly explain my frustration with being overcharged for an incident caused by their own error, but the conversation was repeatedly turned around on me. I was told it was my fault and even told that I had not overdosed--despite that being a direct statement made to me earlier that day by the dentist herself. There was no attempt to work with me on the bill or acknowledge the seriousness of what I had gone through. Because of this office: I was overcharged I was subjected to unnecessary pain I was sedated against my initial wishes I stopped breathing and required Narcan I was charged again And I was treated dismissively afterward At no point did anyone attempt to acknowledge the seriousness of what happened or work with me on the billing. This experience reflects poor medical judgment, unsafe sedation practices, unethical billing behavior, and a complete lack of empathy. I strongly urge anyone--especially those with sleep apnea or concerns about sedation--to seek care elsewhere. No patient should stop breathing, be revived with Narcan, blamed for it, and then billed extra.

We're traveling and plan to relocate to Roseville. While in Fremont I broke a tooth at the neck…read moreand saw a dentist that temporarily put goo on it. I called BCBS for a list of oral surgeons in Roseville and this place is clearly the best reviewed. After being referred by the dentist in Union City I spoke to Kim at length and she explained the process and answered all my questions. I am really pleased with her service for a potential patient. We set an appointment for 31 July and though dentists are shy of people's wish list I'm looking forward to a professional likely pulling a tooth and starting an implant procedure. I'll update this as time goes on. The consult went well 31 July with scans, timeline and cost (be prepared even with insurance) explanations and prescriptions sent in. Veronica was clear with her instructions for the scans. Dr. Kuo and numerous staff members I've lost count of did all they could to make things clear. So the day after my consult I'm here for the extraction and implant. I'll update again after the procedure. So the extraction, grafting and implant went very well and my nervousness decreased substantially after the locals and because of the staff. Dr. Kuo has talent. From engineering and woodworking I'm a good judge of precision and this implant is as centered as a precision machine could do. It's looks like art.

I've been a patient at this dental office for about three years, and unfortunately my most recent…read morevisit on January 30, 2026 left me extremely disappointed and concerned. I came in for a routine exam and cleaning and was told -- based on 6-month-old x-rays, that I now needed two crowns, possibly even a root canal, and a deep cleaning. What was frustrating is that at my previous appointment no dentist mentioned any of these issues or recommended treatment. Had I been properly informed at that time, I could have started treatment sooner and used last year's dental benefits instead of being faced with a large out-of-pocket estimate all at once and now needing a root canal. After spending about an hour and a half at the appointment, I left with an estimate of roughly $4,200 out of pocket and very little clarity about why this information wasn't communicated earlier. When I expressed my concerns, the response was dismissive. I looked at the paperwork I was given after the appointment and it showed that my insurance was billed for services -- including a cleaning, X-rays, and dental photos -- that were not done during that visit. I plan to follow up directly with my insurance provider to report this. This was so disappointing and I don't want this fraud and malpractice to happen to anyone else.

This is a great dental office. They accept most all insurances (call to verify). The office is…read morebright and airy. The customers seem to encompass all age ranges. All the staff are very professional and personable. The receptionists are very friendly and always try to accommodate your appointment needs. I love that they send a text message and/or call to remind you about your appt. The dental assistants, hygenists and doctors take the time to walk you thru your dental care as well as answer any concerns or questions you might have. They use modern dental technology. The care they provide is gentle and reassuring...meaning you aren't afraid or worried about returning for the next appt. Thank you to all the staff at Citrus Heights Modern Dentistry.

I just want to give the BIGGEST shoutout to the dental team that helped my baby girl last night!…read more Even over a video call, they were so patient, kind, and truly cared. She was in so much pain and they helped guide us through everything and made sure she got relief. As a mom, that meant EVERYTHING to me Thank you for being so compassionate and amazing!!

2/4/2026 review! First off, this will be a lengthy one!…read more---- This dentist! Absolutely "wonderful" I cannot speak higher volumes about him and his staff! -- On 12/12/2025 I went in for last minute two lower teeth removals and bone grafts! I am a 48 year old old male and I hate dentist and even worse, I strained my jaw muscles and mentally I was scared completely drained and completely freaked out worried I was gonna restrain the muscles! Dude this dentist was gentle, very kind and highly sympathetic and went up and beyond to make sure that everything went as smoothly as possible, and the amount of relief that he gave me at the end of the process I couldn't thank him enough!! This dentist is truly amazing!! --- I always take a long time to leave a review. Give it a lengthy process of about seven weeks. Make sure that everything went accordingly as planned before I left my honest review so there would be no redoing my review. I can assure each and every one of you , this dentist absolutely is amazing and he is very kind and gentle and very sympathetic to your needs.

I had a full exam and cleaning at the Smile Time Dental location in Citrus Heights. in May 2026…read more PART 1: EXCEPTIONAL + I was grateful for the team, from the receptionist to the x-ray technicians to the dentist, who were extremely friendly, professional, and skilled at what they did. I would give this place a 4.5 stars out of 5 stars. It was clear that place a premium on helping their clients. PART 2: CAN IMPROVE - I would have given 5, however the dental hygienist who came to floss my teeth simply did not know how to floss. No getting the string in between the teeth and moving up and down each adjacent tooth. At times, she skipped teeth; at others, she got the floss in between and did one side but rather than lift the string up, she cut across to the adjacent tooth hitting the gum, which I didn't appreciate. If she observes other hygienists and practiced on even herself or the staff, she would better understand how to floss.

I scheduled a routine dental cleaning that was fully covered by my insurance. However, I was…read moreinformed that I also needed a gel application treatment that would cost an additional $100 out of pocket. Despite having healthy gums, I was told the office would not perform the standard cleaning unless I agreed to purchase this additional treatment, and declining it was not presented as an option. The experience felt more focused on upselling services than providing patient-centered care.

Excellent experience across the board. From my first visit and until my procedure was complete Dr…read more Martin and his staff were nothing short of excellent. Every staff member was friendly and easy to chat with. Dr. Martin has wonderful personality and is very user friendly. He explained everything regarding my surgery thoroughly and left no area for guesswork. He is very conscience about making sure you have zero pain. I would highly recommend this practice if you should need any oral surgery or an implant done.

Due to bone loss, my elderly mom had to have a couple of teeth pulled (since they seemed to be…read moreheading downward due to gravity). She was very anxious about the appointment and it was evident. The staff at their office were all WONDERFUL , very caring and kind, and reassured her that it would be fine. Dr Martin was awesome! He also was very kind and reassuring, and was able to take care of the problem easily and with care. My mom felt so much better. And really appreciated the follow up call from the team, to make sure mom was ok. We both highly recommended Dr Martin and his staff.