Wildly better than the Firestone located in Round Lake Beach on 83. Honest mechanics doing honest work here.

One of the few places I will ever take my car. They always fix what's wrong and if they don't get it right the first time, they back up their work. My only complaint is that sometimes it's hard to get your car in right away, but that's because they're busy. read more

Hainesville Firestone - Hainesville Firestone Lobby - Tires Near Me - Hainesville, Illinois

terrible place to take your car...the owners are rude and will tell you you need work you don't need just to up the price...then when you get you car back the problem isn't fixed. don't recommend read more

I had an oil leak that Hainesville Firestone identified. Instead of pressuring me to have HF fix it, they suggested I go to my dealership because it should be covered under my warranty. While the dealership claimed it wasn't, Greg from HF explained to me why it should be and eventually the dealership agreed. So, not only did Hainesville Firestone save me over $800, but their service, communication, value and most importantly HONESTY is why they have all my cars, and me, as customers for life. I refuse to take my cars elsewhere. Thank you Hainesville Firestone. Highly recommended. read more

We love Hainesville Firestone. We have been taking our vehicles here for over a decade. Amazing customer service and always trustworthy. Highly recommended! read more

I cannot say enough good things about this Firestone. The two brothers that work there are unbelievable. Greg and Joe are wonderful mechanics. They do a wonderful job without robbing you blind. They tell you exactly what your car needs and what they will be doing to repair it. They are in constant contact with you during the whole repair. My family and friends travel to this Firestone for all of their car repair needs due to their excellent reputation here at Hainesville Firestone. If I took my car to the dealership it would've been twice the amount. Stay away from the dealer and use THIS small local business. Thanks again for your honesty and all of your hard work! read more

Friendly and trustworthy service. Only downside is they usually book out a week or more. We take both our cars here.

I like how efficient these guys are. And they know their stuff. I got a call before they started to make sure I understood what meeded to be done. I HIGHLY recommend Hainesville Firestone! read more

This is pretty much the only place I will bring my car. I live 40 minutes away but work near the Hainesville Firestone. Today I purchased a new car and drove it up to have it looked at before I bought it. I really value Greg and Joe's opinions and wouldn't have purchased a gently used car without them checking it out for me first. I trust them 100% and have always been satisfied with the work done on my car. You wont be disappointed visiting this shop. read more

I cannot say anything but good things about Hainsville Firestone! We bring all our cars here and recommend them highly to all our friends and family! There prices are ALWAYS fair, they work hard to get your car in and out as fast and as efficiently as possible, and even if they quote you a certain price; if the work is less then they thought they charge you less then the quote! They have fixed everything on our BMW, Range Rover and Ford from oil changes to new tires to brake lines. They are HONEST and Dependable! Won't take my cars anywhere else! read more

I've been bringing both of our cars and also recommended this place to my parents. Very trustworthy and friendly. Definitely a 5 star worthy review! read more

The team at Hainesville Firestone is fantastic! They provide the right repair on time and at the right price. I highly recommend them.

These guys do a great and honest job. Takes almost a week to get an appointment but your car is worked on immediately. They do extended warranty work as well. Dont bring to a dealer unless you have a recall. Highly recommended!! read more

Been to many auto repair shops in my life. These guys are by far the best. It is a place you can get good service and can trust mechanics.

Great place to go. Very honest guys. Joe and Greg have always been very helpful and super nice. They have always helped me and my family out on numerous occasions. I'll never forget how much they have helped me with my cars. I'll recommend them all the time. Thank you so much guys. read more

Joe & Greg are great guys to who work with. Honest people & tell you upfront what the problem with car is. No BS. Would definitely recommend these guys!! read more

Showed up to my oil change appointment early and they got to work in minutes. I was not there long which was great. Best part is they ask you what you need, there was no sales pitch like the other places where they try to sell unnecessary services. I will be a long time customer. read more

I've been going to Hainesville Firestone for about 6 years. Greg and Joe are ROCK STARS! They're honest, fair and so friendly. Recently, my car wouldn't start and of course it was the day after a holiday, so as you can imagine, Hainesville Firestone was busy. I got my car to the shop and was told they might not be able to get it finished that day... but of course they did!! These guys don't mess around. They get the job done. I'm confident I will get several more years out of my vehicle because Greg and Joe have done and will continue to do such great work. I've recommended and will continue to recommend Hainesville Firestone to anyone. read more

It's already the second day in Tennessee. I cannot sleep before I wrote down my today's experience with Firestone Hainesville before go to sleep. I live at Lake Zurich, and have a 2005 Chevrolet Cobalt since Oct 2015. The car is in fair condition. The car has ABS light ON almost since I bought it. I had Chevrolet dealer checked it out, and been told a wrong model of wheel axle was installed by the previous owner before sold to me. I believed the ABS is not really needed, since many older models of car not even have the ABS system. So I continue to drive the vehicle till recently. I put about 11000 miles on it, which had about 107 k miles when I bought. About two weeks ago the break light started on. Since Americans called the break light idiot's light, of course I don't want to fool myself. After search up around for mechanics, I found Hainesville Firestone with many good reviews, so decided to try it (my first mistake). I called the shop over the phone, and spoke with Greg. He told he could have my car checked out for free, which was very nice as Chevrolet dealer asked $145 just for check (my second mistake). So on July 26, which was a Tuesday I left work two hours earlier and brought my car for them to check up. I waited at the shop about half hour, then Greg asked me inside the shop and showed me what they found. He and the mechanic told me the my wheel cylinders were broken, and there were break fluid leaking into break system, which caused break light on. To solve the problem, I need both cylinders replaced. He also told me that my gas line is leaking, of course which has no direct connection with the break light on. To fix the break I would need about $350. For the gas line he couldn't give me estimation without do any further work. He could look to whether he could fix the leaking part, or the whole hose need replacement. If he can fix would be much cheaper. Finally he wrapped up that as owner myself need to make decision whether worth to fix it or not as anyway it's a very old car, but as mechanic shop he can do any work I like. This statement makes me believe him a trustworthy person (my third mistake). So I made appointment with him that I would leave my car on August 9th for a couple of days, so he could fix my break first, and then look at leaking of gas. Last Friday I changed my mind, and I wanted them to fix my break first, and we can fix the gas leaking other time, as I believe the gas leaking is a serious but not urgent issue. I still get the same gas mileage as before. Glad I made this change, otherwise I would lose more to the shop. This morning I brought my car in to fix the break light ON problem. I left my car for about two and half hours, and got call the work was done. This time I didn't see Greg. The mechanic claimed himself Greg's brother and half owner of the shop. When I returned and paid my bill of over $340, was told my break light is still ON. His explanation is that my ABS light trigger caused the break light on. Without fixing the ABS light, there is no way to remove break light ON. I was totally pissed off by his judgement. One thing during the diagnosis last Tuesday and prior to today's repair, nobody even bothered to mention the ABS light. Second I had ABS light ON couple of months before the break light even started. Before I also had some bad experience with some other mechanic, but nothing as unusual like this time. Sometimes other mechanic shop claimed they fixed my problems, and in reality the same problem came back as short as with one week, but at least I left door with problem solved. For today's repair with Firestone Hainesville, I came to the shop to fix break light on, after spent over $340, I left still with the light on. The guy claimed to find out further he needs more time on my car. I wrote my story here. I take full legal responsibility of what I said. Maybe I am the unlucky customer, but who can gurantee you won't be the next one? I have asked my credit card to hold the payment. I will find other ways to make sure my consumer right are protected. read more

These guys are by far the worst mechanic shop I have ever taken my car too. First of all they ripped me off so bad on my alternator replacement. Way over priced. After the repair my car broke down 2 weeks later turns out the alternator they installed was defective. They fixed it but then I went to fill up my washer fluid and it all poured out. They broke the T connection for the washer fluid hose and all the fluid leaked out onto my garage floor. Had to bring it back for a whole day for them to fix it. Then the owner had the balls to tell me well I didnt charge you to fix that Excuse me you broke it! Then my car broke down again 6 months later bad alternator again they refused to help me right away said they only have 2 mechanics and could not look at it for 7 days. Wow! Please please please dont take you car here. They will RIP you off. The owner is the rudest person I have ever met. No wonder he cant find help if he treats his employees like he treats customers I can understand why nobody will work for him. read more

STEER CLEAR OF THIS CLIP JOINT! My Ford Escape was running rough so I brought it in for service. One of the owners Greg quoted me $600.00 for a tune up & assorted minor repairs. A few hours later I received a call from Joe, also an owner, who told me the problem was still unresolved after making the initial round of repairs and it would now be $800.00 to fully resolve my problems. Reluctantly, I agreed to the new figure. Upon arriving to pick up the vehicle I was presented with a bill for 1,410.48 rather than the $800.00 I was quoted previously. Joe had forgotten to mention that the $800.00 was on top of the 600.00 already assigned. So, this will be year that my family and I got a shiny new catalytic converter for Christmas. Thanks for nothing Joe & Greg Kane! read more

I've been going to these guys for years. They have always been very helpful and honest. Always do great work. They are usually busy so be patient. It's worth the wait getting the job done right the first time. read more