Tired, cluttered salon in an old house. That's kind of a trend in old towns like Winchester, but…read morethis one is especially unkempt and messy. I made my appointment about three weeks ahead, and after arriving 15 minutes early, I waited and waited and waited to be called to the chair. Instead, after about 45 minutes, I was told that they were sorry, but my stylist's current client was taking much longer than anticipated and I'd have to reschedule. After reading many of Lox's reviews, this seems to be a common occurrence. I've been getting my hair cut regularly for decades and have never, ever had a stylist tell me "sorry, you'll have to come back" because of THEIR inability to manage a schedule.

In town for a few months and needed waxing services and a cut/weave/roots. Emily was a darling and…read moredid a great job with both. The place itself could use a good cleaning and an update but aesthetics aside, I'd go back for all my needs if we lived here. Note: bathroom and some stylist stations are up a set of steep stairs. Notify them ahead of time and I am sure they'll accommodate you. And as of this review they did not yet do pedicures, only manis.

Came here for my sisters hair appointment. The salon was really clean, bright, the staff was so…read morefriendly, and her hair came out great! Ashley was her hair stylist. She was so attentive to what my sister wanted done for her hair and it looks so healthy and shiny! The color was really pretty too! Great salon if you need a cut, color, or clean up.

Best place ever! I…read moream from out of town and went here to get my hair and make-up done. We did a trial-run first (highly recommended). I appreciated that Allyson had come in on days that she did not work in order to do my trial-run and wedding day hair and make-up. I don't think that things could have turned out nicer! I went in looking terrible and stressed on my wedding day, and by the end of the appointment my whole attitude changed and I was glowing and excited! She did an amazing job, and I am posting some pics of me! I Highly recommend Lavish Salon!

Short story: Clean, well maintained interior; well trained…read moreand versatile staff. They have online booking and a clear cancellation policy. The stylists were fun and professional. They had a wide variety of services and products as well. From what I observed while there, they seem to have a very loyal customer base and a lot of repeat clients. A large wall is covered with various products, and I'm pretty sure wine is available for purchase based on the beautiful displayed stock behind the counter. Longer story: I was about to shave my head I was so frustrated with my hair. I am super low maintenance and only cut my hair occasionally - often it's only when I get to this point. A few people had recommended this salon, and specifically Seth, to me. So on the day that I finally had time, energy, and motivation to go get it cut, I rolled out of bed and booked the soonest available spot for that day - which ended up being with Seth. I was ambivalent about what to do with my hair and was honest about how low of a priority it was to me on a day to day basis. I explained the options I had been considering and what I was and wasn't willing to do with my hair on a daily/weekly basis. He gave insightful feedback and helped me settle on a blunt cut bob. He started conservative in the length and adjusted the cut to get where I wanted it, and finished by styling it. This salon categorizes and prices the cuts as "short scissor", "medium scissor", and "long scissor" cuts. If you're like me and know nothing about hair and salon language, it refers to the length your hair is when you arrive. For me, I went from a long scissor cut to a medium. I appreciate this because they don't distinguish between genders for price - you are charged for the services you receive.

Written for my sweetheart...Very hard to make a reservation. They rarely answer their phone and…read morewill charge you for a missed appointment even though you usually can't reach them via the phone. Reservations are so far out as to discourage you from even trying. To top it all off, their pricing is extremely expensive. I guess if you are a regular and not concerned with the exorbitant pricing, you may like this salon.

The positives: I was happy with my makeup and hair-my bridal party was not. Price was great…read more Negatives: 1. It was impossible to get in touch with the wedding coordinator (Dana) -it got to the point where I would call at least every other day or text multiple times to get a response. 2. They were very disorganized-I had to do two separate makeup/hair trials got time wrong for both of them. 3. It took me 7 attempts to schedule a trial for my bridal makeup and I started about a year ahead of time. 4. The worst part was, they (everyone except Steph) had attitudes. Pretty rude. Wedding makeup is expensive and I felt as if I was working around their schedule instead of getting the time booked I was paying for. All in all: do not book, other great work is out there and do you really want negative vibes on your wedding? I was sad I had such a negative experience for my wedding because I had been using them for makeup for years and I will never use their service again.

I booked my wedding hair and makeup trial here and was willing to give them a shot despite some of…read morethe concerning reviews I read on various websites. They're pricing was great and they were very responsive before my visit! After my trial, however, I am super disappointed and upset with my experience. I am a low-maintenance bride (or try my best to be) but would not recommend booking them for wedding hair services. I WOULD recommend them for makeup services. When I arrived, no one greeted me for 5-10 minutes AND no one was wearing masks. They're busy, no big deal, though I was a little taken aback by the lack of masks. When someone did greet me, they confirmed my appointment time and sat me down in a chair to start on my hair. The hair stylist (seemed to be the co-owner of the salon) did not ask my name or introduce herself (I still do not know her name) but did ask what style I wanted and asked to see pictures. After that exchange, it all went downhill. She asked one of the younger girls to come over and curl my hair, which she did in less than 10 minutes. That alone should tell you the lack of care taken, as I have long, past should-length hair and it takes me 20+ minutes to curl my hair neatly at home. The curls were there, but messy, and the longer I looked at them in the mirror the less happy I was with them. I had nothing else to do but stare in the mirror, because the girl curling my hair never acknowledged me and instead carried on a conversation with everyone else in the salon except me. It felt very impersonal and I was kind of bummed. I do not expect to feel like a princess, but even a "so when is your wedding? Are you excited?" kind of question would have made me feel welcomed and supported. After the flash curling session, the main stylist came back over and finished my hair style (a simple cross hatch with a small bump in the back). Yet again, she did not introduce herself or attempt to talk to me at all. Instead, she was actively filling out a loan application for some large piece of equipment (yelling answers over my head to someone at the computer) and carrying on a general conversation with other staff and clients. I continued to stare at the mirror, as there was nothing else to do. The results were okay. To her credit she copied the style I wanted, just not very well (see pictures). I'm not sure if the results were due to lack of experience or lack of care. Again, I'm not a perfectionist, but the entire experience left me feeling like I was a mannequin head and not a person, plus that they clearly didn't care whether they got my business or not. My makeup experience was entirely different. The makeup artist was super sweet, asked me questions, chatted with me, and made me feel much better about my time at the salon. She also wore a mask during my entire makeup application. I would have hired them for makeup services but wanted to go with a full-service vendor, and I refuse to hire them for hair services after my experience. If this is how they treat customers before we sign the contract, I can't imagine how they would treat me afterwards. I ultimately decided I wanted a more caring energy on my wedding day.

Took off a layer of skin during my wax. I get waxed every month and I've never had this happen…read morebefore. I will not be returning at all, and I don't recommend anyone come here for wax

Had appointments for a year to do color and trim. The initial appointment my hair had to be cut to…read moreget rid of split ends and to get my hair one length. I would have expected that it would be longer instead of shorter in a year. I made my goal know at the beginning. I wanted my hair one length and wanted to grow it back below shoulder length. That is not what happened. In fact, on my last visit my hair was burned. She did 3 treatments after rinsing the color out. On my way home my scalp began to burn and I got blisters. I have not had anything done to my hair in 9 months. ​

Thank you Susan for giving me the haircut exactly the way I wanted it.... Absolutely love going…read morehere!!!

Hi Melissa and Allyson, Thank you so much for rescuing my…read morehair yesterday! I was really worried that I would have to have my hair cut short. You both attacked those mats with care and persistence. You made something I thought was almost impossible a reality. Thank you so very much! And thanks for a great cut, Melissa!

I had the best hair cut of my life, yesterday. My husband passed recently and yesterday was our…read more26th Anniversary. I decided to treat myself to a good hair cut. I looked up hair salons on google and was drawn to De Rouge Salon. Daniel is the owner and has been cutting hair for 25 years. He is professional and very knowledgeable. He really took his time helping me decide on a style. I have very fine hair. He asked me questions and we looked at pictures. He was very precise in cutting my hair. Paid attention to every detail. I was thrilled with the result! He works alone, so it is very peaceful and relaxing. He made me very happy!

The "special price" for my haircut was $150, which I found out after the service was complete. It…read morewas a good haircut, but I have never paid so much for a wash and cut, even at high end salons, and I don't plan on doing it again.

I was in great need of a full service Salon the help repair the damage done to my hair and help…read moreheal the damage I did to my feet. I called Hair Unlimited Salon and Spa, hoping that I could get that help and SOON! My FABULOUS experience started with the phone conversation with Frank. He went beyond the routine to work me into the schedule for Gel- manicure, unlimited Pedicure AND a hair rescue, all the same day! Brandy, the nail professional, was exactly that. Professional, compassionate and non-judgmentAl. I had damaged my left big toenail trying to do my own pedicure. She not only made them look lovely, she did it painlessly. I love the Gel-manicure She did for me. I have already rebooked my next 2 mani/pedis. Gail saved me from having to shave my head and start over! No exaggeration. My hair was so dry and damaged, it was impossible to work with. She listened to my explanation of the problem and concerns I had with my hair. Gail discussed options to repair the damage done to the cut and condition of my hair. I felt like I was truly listened to and understood. Gail did a MARVELOUS job with the wash; conditioning; cut and styling of my hair! Her advise on home care products was greatly appreciated. It was really a "Hair Rescue". I can't thank Gail enough for her time and skill. I have already booked my next hair appointment. I am hoping this is the start of a long professional relationship,

I was so nervous getting my first Brazilian wax, but Claudia made it feel super comfortable for my…read morefirst time and she was fast . I really recommend her !