Checked-in online was told I had 4 minutes, showed up to the place and was 3rd in line with a half…read morean hour wait time. No, that is not acceptable if you value your time. Why even have online check-in if it isn't accurate.

Fast and efficient. Can only get on wait list using website. Pleasant hairdressers and…read moreknowledgeable about all kinds of hair. Good value!

Made an appointment thru the app and received a text alert my stylist would be available in 15…read moreminutes. I head to the store only to wait an additional 35 minutes. Once I checked in I was listed as "on deck" only to be changed to 28 minutes when the stylist chose to take a walk-in ahead of me. This has happened twice at this location. I'll be going elsewhere. On a positive note my eventual stylist did a good job

I went in and put my name in for a haircut. The program said it would be 35 minutes. I went to…read morePrice Chopper and did some errands. I got a text: You're next! I raced back and saw my name. A gal comes over and asked me my name. I told her and my name disappeared from the queue. "It will be an hour wait, she told me. I showed her the text. "We don't have anything to do with that, she said. So, I took a seat a waited almost an hour. It was hot and I forgot something in the car. Next thing I know, she cancelled my appointment entirely!!! I went back in and my name was deleted from the queue so would have to start all over again... after wasting almost 2 hrs! I should have spoken to the manager but I was too angry and flabbergasted to even know where to start! AVOID THIS PLACE LIKE THE CLAP!

Great service. Loved the perm I got. I will be returning to…read morethis place and highly recommend it.

One of the worst chop jobs I've ever had. No time, or planning taken prior to starting to cut. Hair…read moregrows, but this will take a while. I'll probably have to pay a few hundred to get it fixed.

Jason is amazing! He set up his new shop here in Grandview about a year ago, and I started seeing…read morehim on the recommendation of my Massage Therapist, Samantha, who is in the same building. Jason is very good at his craft. He's a master barber. He is very quick working and also thorough. He offers a wonderful atmosphere in his shop and is happy to accommodate all requests and make sure you are comfortable.

Jason gives such a great haircut! One of the better ones I have had and I've had a lot! He also…read moredoes shaves and beard trimm!

My hair desperately needed some attention, haircut and highlights! After seeing great reviews on…read moreYelp, I decided to give this place a try. The salon is located in a really cool building in KC with a super chill vibe. From the moment I walked in, I felt welcomed. they offered water, coffee, or tea right away, which was such a nice touch. Carrie did an amazing job! I'm so happy with my haircut and highlights. She really listened to what I wanted and delivered beautiful results. I'll definitely be back if I'm ever back in town. Highly recommend!

Whatever you are looking for , this salon will make it happen. They also have a gorgeous downtown…read moreview!

I set my first appointment ever to have a "manzillian" with Tiffany. She was very attentive and…read moreresponsive with a lot of information for my first time. Day off appointment I was nervous but she let me know what to expect. Very professional atmosphere and she went slow when she needed to. She did a great job going over every part and making sure I was completely clean of hair. The appointment was a bit longer than I anticipated, but that was mainly because she was making sure she got every bit of pubic hair possible. The end result looks and feels great! My wife loves it and I am looking forward to no more razor bumps for the next 4-6 weeks. Thank you Tiffany excellent service!!! I highly recommend.

The fact that I have been a client of Back 2 Body for over 12 years speaks volumes as to their…read moreprofessionalism, customer service, and business ethics. In April 2024, Andrea, the business owner, referred me to Tiffany for my Brazilian wax. Like Andrea, Tiffany was polite, punctual, and highly competent. Tiffany admitted that she was new to aesthetic work which was reflected in the speed at which she worked. Regardless, Tiffany was thorough and performed one of the best waxes I had received to-date. In July 2024, Tiffany performed a second wax. Like our first meeting, I was greeted on time and led to a properly equipped treatment room that was both warm and inviting. The waxing was expertly performed. I was especially pleased to find that Tiffany had increased the pace at which she worked. As you may know, gentlemen, waxing services for men are difficult to find in Kansas City. Tiffany is truly concerned with the quality of her service. The fact that I have no stray hairs after a waxing is just one of the reasons I will have another waxing in November 2024 and for the foreseeable future. Tiffany (as well as other Back 2 Body resources) is a true Kansas City gem that deserves our support and recommendations.

Always a friendly staff and they strive to meet your requests. Been going here for 8 years, and the…read moretwo bad cuts I've had were corrected by the manager. They listen. I like the fact that four of the stylists have been there since I got my first cut there. They also treated my elderly mother in law with great respect.

I usually get a hair wash for $8.00 with intention of leaving a $10.00 tip. My 1st visit to this…read moresalon was a good experience, the hair attendant was accommodating. My 2nd revisit didn't go too well yesterday, when a different hair attendant finished washing my hair, she didn't want to be bothered with combing out my wet hair, and asked me if I wanted to detangle it. I asked her to please comb it out, she half-way combed it out and then as far as she was concerned, we were finished, me being left with a head of slightly tangled, sopping wet hair. My hair is long & silky. I'm not a dread-lock head. Apparently, this hair attendant didn't acknowledge the fact the temperature here in KC went down to 27 degrees yesterday, and intended for me to walk out the door with a head of sopping wet hair, with COVID & Flu Season & all! Why are there hair-dryers at every counter, but are not being used? Is it to much to ask for a quick blow-dry? I sounded off about it, before & while paying her, and made sure the other customers waiting heard my little rant. The attendant decided to have the upper-hand, remain stoic and not worried about me not returning.

I love this place! I discovered this salon after getting a really horrible cut at a chain of salons…read morewhich shall remain nameless. I live nearby and saw it from the street. I took a chance and I've been coming here ever since. I consistently get a really good cut, and the staff are all so friendly and upbeat. The salon itself has a bright cheerful vibe and they always have great music. Check them out, but by appointment only.

The staff were very kind and professional from the moment I darkened their doorway. Ramona treated…read moreme so well and made sure at each step if 'this or that' is what I wanted. Enjoyed the entire hair experience! Will go back without hesitation. Will go back, period!

Easy to get an appointment. Staff was friendly upon arrival. The establishment was clean and very…read morekid friendly. I signed up for a cut, wash, and blow dry. I didn't realize that this also included painting her nails which was an added bonus. They also offered tinsel for her hair and a braid. This was my first time there and I wish they would ask the parent, rather than the child, for extra services as my daughter is always going to want everything. But I'll know better for next time as the tinsel fell out before it had even been 24 hours. We would definitely go back though!

Been here 3x. Here's where there can be some improvements:…read more The tablet to check in does not work. Every time we have tried to sign in there is no keyboard that pops up to input phone number to confirm we are there. Attitudes of the stylists. Do better. If you don't want to work with kids, then simply don't. There are other jobs out there. We have had a different stylist each time and none of them want to be here. They can't even pretend for a short time. We will not be coming back. I highly do not recommend this place.