I walked in once and enjoyed my haircut, I have spent the last 15 minutes trying to set up my…read morehaircut and I am stopped from doing so. I want a haircut; just can't order one

I got banned right after become a regular. I thought I was leaving generous tips. No warning no…read morenothing just straight up ban. Other then that the service was pretty good

I have to give a huge shout out to Aliss at Cool Heads Salon in Addison…read more My hair isn't easy, and I haven't had a great time finding someone to really give me a good haircut. Well, my search is over. I found the right place and the right person to take care of me. Gents, look no further. Cool Heads is the place to go. I highly recommend it, the place, the customer service but on top of that the SKILLS to make you look clean, sharp and Professional are all here!! You have to try them out to understand why I feel this way! Thank you all, and Aliss !!

The only good thing about our experience was talking to the stylist at the front desk tonight. She…read morewas wonderful and knowledgeable. The stylist we got in the second chair on the right didn't introduce herself to my son at all or speak to him at all. I was told they specialized in mixed hair but the stylist got frustrated half way through and didn't even brush it out completely, she left him completely lopsided with hair everywhere. It was a terrible experience beside hanging out with the front gal!

Stephanie is an amazing stylist! It is always a treat to get my haircut with her. She takes time…read moreto make me look great!

I've been going to get haircuts from Stephanie for over 10 years now when I first moved to Addison,…read moreTX. At the time she was working for a local "chain" type barber shop in the area. She does amazing work but the scheduling was always difficult with that chain. Throughout the years I've told her she should start to branch out on her own and that being her own boss would be the best mode she made. Fast forward 10 years and she made the move and opened up her own chair at The Grooming Room. She knows what she's doing, will work with any hair style, and is flexible on her hours if need be. And she's out there making a name for herself. If you looking for a great cut that you will keep coming back to her for and great prices as well as value give her a call. You won't regret it. Keep up the great work Stephanie! Cheers Justin

Great service, great price and fantastic staff. Got the exact cut that I needed. Thank you!read more

I have been an extremely satisfied customer for over 15 years! At times I have to work out of town…read morefor extended periods, and this is when I realize that even other knockouts locations just are not up to the level that I have become so accustomed to in the Addison location. In approximately 200 visits Vikki has hit the color with perfection every time. In 15 years that has changed from just a touch of grey to fixing " mostly" grey. All those years and not one bad cut. I also get a few other services, waxing, beard trims ( when I have one ) but always a facial! Gentlemen I would suggest adding the facial to your list of services on your next visit, whether Jennifer, Juliet, or Vikki all are amazing! Definitely the best part of my day. Thank you ladies ! Looking forward to the next 15 years.

The salon decor is lovely and Jenny, the owner, is delightful! Gregory has colored and cut my hair…read moreon a few occasions. Each time, I've had to go back because over the next few days, my color changed or some hair on top broke off. One time, I asked him to color/cut my hair the way I wanted, but he did what he wanted. I thought I'd give him one last chance to do a wonderful job, but this proved his hair-cutting skills are beyond subpar.

Gregory is the best! Definately a master of hair color - the Hair Gods definately speak to him.read more

Fanta did absolutely amazing, she always does!! Book her if you get the chance, she's such a gem…read moreand does amazing :))))

They were understanding and they neatly cleaned my long curls to manageable kevin was chill and got…read morethe job done swiftly and the receptionist was sweet and kind.

Lovely massage place! We went for their 60 min valentines couple massage last week before the…read moresnowstorm with our Groupon deal. Everything about the experience was excellent. The place is nicely decorated, and their thoughtful touches with the complimentary macaroons & champagne for Valentine's Day made our experience even more romantic. Staffs were friendly and our massage therapist Rosi and Carlos (sorry if I misspelled) were amazing! I think we started our session a bit late or something but they went over the hour to make sure we got the full experience. She covered all the spots I mentioned - shoulder, back, feet, and knees - we were both very impressed! I had left my jewelry in the room and they called my number to inform me immediately when we were only 8 mins away. Such great service!! I would highly recommend coming here especially for the couples massages. If you're lucky and found a Groupon deal, don't hesitant to purchase it. They are very professional and I didn't feel forced to tip xx amount - but obviously you want to make sure they get tipped well for great services :) Tip: I wanted my massage done by a lady and they told me for couple massages, you're always guaranteed to get at least one lady massage therapist and the other staff will be based on availability. Good for ladies (like me lol) that are shy to get massage from a guy.

Husband and I had a wonderful couples massage today. I appreciate them constantly asking us on the…read more pressure and how we are feeling throughout. We found this great deal on Groupon and totally worth it. It's nice to find a place that uses unscented lotions and oils. As of Nov 9th 2019 there is some construction going on in the parking lot. My only con was the loudness from the construction people throughout the massage. The walls were shaking too and the noise was overly distracting. We couldn't enjoy the soft music playing. I would recommend this place to others but call to check that no construction is going on before scheduling.

Absolutely horrible customer service. I had an inquiry responded to by the owner, Natalie…read moreMazzocchi. Then I texted 3x and emailed 3x over a span of 3 weeks - ZERO response. If that's just to get an appointment, I can't imagine what it would be like after getting the procedure and setting maintenance appointments.

From the owner: Natalie has perfected the art of hair replacement. She discovered the best and most realistic hair…read moresystems in the world. Having a superior product was the key. But what good are the best products without the artistic skill sets to create and design flawlessly? This is where our unmatched talents meet our top grade products. If you are ready to make a change to improve your overall look, feel, and well-being, contact us today to set up a free, no obligation private consultation. You'll be so happy you did.

Guy didn't know how to cut hair and cut me shaving . Then charged me $100!? Don't waste your time…read morecoming here.

Really great haircut. People were super nice and helpful, and Freddy took his time not trying to…read morerush which was awesome and I really appreciate. I 100% recommend and will definitely be going back

I reserved my spot online prior to arrival. Once getting there I was next and only had to wait 30…read moreseconds! Quick service! I'm growing my hair out to donate it and only needed to cut the split ends. My hairdresser did exactly what i wanted! She saved my length and cut the dry pieces!!! My hairdresser was fun, talkative, and dancy! I was there for such a short time, but had a great experience. The only negative i would say is that the place has so many hair clippings stuck everywhere! When i was logging in the screen had a ton of hair clippings. The desk in front of my seat had a ton of clippings covering it. I don't mind it, and it seems obvious that it would happen. This is just for someone who would care about something like this. The location is great because it's in the hot spot in Addison, and there is plenty of free parking! My experience was great! I will come back for the big one-the one where i will cut my hair to donate!

I went to the salon in Belt Line and Caleb cut my hair and it was amazing, just the way I…read morewanted...I loved the result