I was a client here for years and worked with two different stylists. Unfortunately, both…read moreexperiences were disappointing and ultimately damaging to my hair.
The first stylist showed little concern for hair health. My hair became severely damaged, and the highlights were poorly done--harsh, with straight lines and clearly visible foil marks. Even after going back for a touch-up, the work never improved.
I switched to a second stylist for balayage, hoping for better results. On my most recent visit, I came in only for a toner and specifically asked for a golden honey blonde. Instead, I left with a dark, cool brown color that was the complete opposite of what I requested. Before I even left the salon, the stylist and other staff were trying to wash the color out, which made it clear it was wrong. The stylist knew I was unhappy, but I had a work event that night and had no real option but to leave.
I called the salon the next day to have it fixed and was told there was no availability for two weeks. When I finally came back in, the stylist didn't even dry my hair--so there was no way to properly see whether the color had been corrected.
Overall, this salon is overpriced, stressful, and inconsistent. Given the cost, I expected professionalism, attention to detail, and respect for client requests. I did not receive that and would not recommend this salon.