I had a 12:30 appointment at Hair Cuttery and checked in both on the computer and with a stylist. I was told it would be "just a couple of minutes." That was not true. Over the next 40 minutes, multiple walk-ins were taken immediately while I continued to sit there waiting, despite having an appointment. Every time I asked how much longer it would be, I was brushed off with "just a couple more minutes," with no real explanation and a very rude, dismissive attitude. To make things worse, the entire time I was there, another customer was left with foils in their hair and was never checked on or acknowledged. The overall lack of professionalism and awareness was shocking. By the time yet another walk-in was taken ahead of me, I stood up and asked--again--when they planned to take me. I made an appointment specifically so I would not be treated like a walk-in. Only then did they suddenly say they could take me "right now," but after being ignored and disrespected for 40 minutes, I walked out. This location clearly does not respect appointments or customers' time and was outright rude the entire experience. If appointments don't matter, don't offer them. I will not be returning. read more

Got my hair relaxed, processed way too long. Now my hair is falling out in clumps. I'm usually not a person that is attached to my hair, but this is too real to watch my hair come out like I have cancer. Please, Shayla, don't do this too someone else who is considering a change from natural to relaxed. read more

I have never been to a salon/ place to get a haircut. Bridget cut my hair and did a fucking amazing job. Bridget is amazing! She gave me the perfect trim and layers AND showed me the right products without making me feel clueless. My hair walked in struggling and left thriving. Highly recommend her! She didn't just give me a trim and layers , she gave me a whole spiritual reset. She took the time to show me products that will actually help my hair stay healthy and glowing. Products that actually make sense for my hair -- no pressure, just real help. Bridget has such a great vibe -- calm, friendly, and super easy to talk to. She's funny, super kind, and honestly the type of personality the world needs more of. read more

If I could I would rate Bridget a -1 yesterday my daughter wanted to experience her first real salon fullness she was late arriving as I was warned then she shampoo my baby girl and left her dangling around over an hour hair wet as I'm getting my service my baby kept asking mommy when I'm getting my hair cut the stylist was so rude didn't blow dry as we scheduled n asked she was instead offered to under a hooded dryer read more

Brenda was so accommodating and She did what I requested. I am so loving my new hairstyle.TYSM Brenda Gloria read more

The worst. A second stylist had to come and fix what the first stylist couldn't do - cut a straight line around. Then they made me feel crazy when I said it was still visibly uneven. I manipulated my hair when I got back in the car and parted it down the center. There are parts of my hair over 2inches longer than other random sections read more

Hair Cuttery - Hair Stylists Near Me - Colonial Heights, Virginia

This was a joke. Cold water for shampooing, no hair styling (which I requested), no layers, no blow drying. I won't go back!

Worst hair cut I've ever had. I asked for a shag but got an uneven bob. I had to trim long strands of hair once i got home.

Big mistake coming here! Do yourselves a favor and go see a professional at an actual salon. I went in for a hair cut and left with an uneven, and unblended cut. A good hair cut will take at least 20 min. The stylist was done in 10 min or less. Ieven showed a photo of what I wanted and it doesnt look even close. Learned my lesson, You pay 20$ for a haircut your gonna get a 10$ looking haircut. read more

I detest getting ny hair cut. I guess I am weird like that. I have been here a couple of other times and it was so so. Today, Amber cut my and my daughter's hair. She is awesome!! Friendly and a great stylist. Definitely will be back! read more

We made an appt to have our child's hair cut. Arrived 15 min prior to check in. They stated we were early so we hung out outside and came back at the time of the appt. Waited 5 min before someone asked us if we had been helped.... Waited another 5 min and stylist said she was backed up and could cut our child's hair in 45 min. Needless to say we left. A lot of unprofessional interactions. Do not recommend. read more

I walked in to get a hair cut and there were two stylists working only one had a customer. She was the actual stylist I came to see. So I ask the other stylist who was by the way sitting in her chair playing with her phone. Looks at the screen and says my next available appointment is in 45 minutes! Oh okay so you need more time to play on your phone instead of making money. Great thanks Hair Cuttery for making this an easy decision. Avoid this business as they don't really need our business anyway! read more

Chelsea has been doing my hair for years. She's amazing with cut, color and styling. She's very warm, friendly, and professional. I highly recommend her. read more

I have been a customer at this Hair Cuttery since they were located inside Southpark Mall. As is typical for a chain salon like this, they have a high turn over of stylist and frequently your favorite sytlist will be gone without notice. That being said, they usually have someone on hand that can give you a good hair cut. If you go as a walk-in they will give you the next person up for a client and that can be a dangerous. Despite what they tell you, not every stylist there can work with every type of hair or should be doing hair period. That being said, if you get a Master Stylist they are always very good, but you do have to pay more. I find it worth it. I have been going to Vita at this location recently and she is amazing and quick. You will not be in there for hours and she knows what she is doing with all types of hair. read more

I had a great experience here in April with Ivory. I was able to get an appointment for cut and color services with only a few days notice. Ivory did a great job taking my hair type into consideration and making suggestions that would work. Usually I only want a mini-trim because I like my hair long but it really needed a cut to look more healthy and thicker. Ivory did a great job preserving the length, and my hair looks so much better now! read more

This place is amazing!!! Micheal and jasmine are the best!!Jasmine did my hair and I can simply say she is amazing at what she does! I definitely recommend read more

I can simply say it was the worst haircut I have ever gotten in my 60 years. The only good news is they only had 1 client at 9am on Saturday, now I know why. I am a man, simply looking for a haircut, she said she would use a #2 guard and blend the top, my sides are very uneven, no way she used a #2 as it hardly looks like she cut anything. Scissors were dull and pulled my hair each time, it was awful, and $24.00 are you kidding me? Factory hair shop I guess, hire anybody, don't need to know how to cut hair, it was awful. read more

I absolutely love Dasom and Michael they always do an amazing job on our hair. For small children dasom is so Patient and just takes her time for kids my son is autistic and she's always been great with him. Michael is amazing with color. He is the only one I will let touch my hair now for color. read more

I've been here once and plan to come back again. I got all over highlights and my hair looked great. I trust Ivory with my hair and I'm very happy with my service! She's fantastic and I'm so excited to rock my new hair. read more

In town for a wedding and I needed a trim and color work. After calling around, I was fortunate enough to be blessed by Ivory at the Hair Cuttery. She provided the most wonderful service to a stressed out stepmother-of-the-bride who didn't leave any time for myself for pampering. Ivory took her time working on my hair to repair the color, and trim and style it to be beautiful for the wedding only 4 hours away. Thank you for your kindness and care. read more

I went into Hair Cuttery today not knowing what to expect. I couldn't get an appointment with my regular stylist so I went in hoping for the best . I had the pleasure of working with Tonji . She was awesome. She took the time to listen to what I wanted and exceeded my expectations. Tonji was very professional and knew her stuff when it comes to taking care of natural hair . I love my new haircut and I will for sure be going back to see her . read more

We went in as a walk in and they said they could provide service in 45 minutes. After waiting an hour they said it would be another 30 minutes. I had to walk out...I couldnt see wasting the rest of the day. They need better time and customer expectation management. read more