Cancer Patient Refused $500 Refund - Poorly Done Microblading…read more I am a recently diagnosed cancer patient that was seeking to get my eyebrows microbladed. I went to Maria @mariialash for microblading/"nano brows". Her price for this service is $500. I wanted to get this done prior to starting chemo so I could still have natural-looking brows during treatment. Unfortunately, 100% of the pigment that Maria put on my eyebrows fell out, despite following her care instructions. I informed her of this and sent a photo of my plain brows, stating that I am starting treatment any minute and will be unable to do anything that may compromise my immune system such as getting a tattoo, for at least the next year. At this time I requested a refund. She has refused to disperse a refund stating that her disclaimers her clients sign state this could happen. A flimsy "disclaimer" does not excuse a business from providing good service and exercising good judgement. I do not recommend trusting Maria with your money nor your brows.

I'm writing this review in support of my friend, who recently went to Maria (@mariialash) for…read moremicroblading/nano brows. She paid $500 for the service, hoping to have brows before starting chemotherapy. Unfortunately, despite following the aftercare instructions, 100% of the pigment fell out and she was left with zero results. I've had my own brows microbladed at a different business for over five years, and my experience was nothing like this. When my friend reached out, she provided photos and explained that she could not attempt a correction because of her upcoming chemo and radiation, and asked for a refund. Maria refused, citing a disclaimer. But a disclaimer doesn't excuse poor results or lack of accountability. For such an important and time-sensitive service, this was extremely disappointing. I would not recommend trusting this business with your money.

Greg-Please be honest to your future clients when they show you a photo what they want done. Let…read morethem know that you can only try but you're not sure if you're able to. Don't tell them when you're halfway done. That's a legit a scam. Don't take clients if you cannot produce results. I only paid because of the time that was done not because of the outcome. I'm very disappointed.

I'll be honest, I found this place after searching numerous online reviews for hair salons. I'd…read morebeen wanting a change and decided to take a chance. Made an online appt. with Melissa. They had all the Covid precautions in place, calling when outside, masks, etc. Anyway, Melissa gave me the best haircut I've had in years. After a short consult, she gave me exactly what I was going for in pics. It's been about 2 months and my hair still looks bomb. I'm going back soon for a trim.

If i could leave 0 stars I would....I had an extremely disappointing and frustrating experience at…read moreSalon Del Sol and would strongly caution others before booking a hair extension service here. Shortly after my appointment, I noticed multiple serious issues with the installation. There were beads left loose in my hair that were not attached to anything, along with long pieces of string that were never properly secured or trimmed--I had to cut some of these out myself. On top of that, the middle row, which included three wefts, has been completely ruined. Because of this, I will now be forced to purchase entirely new hair if I ever decide to get extensions again. Even more concerning is the damage to my natural hair. I am currently three months postpartum and understand that some hair shedding is normal, but I am experiencing chunks of hair coming out, which I strongly believe is a direct result of improper installation--not postpartum changes. Blaming this entirely on postpartum hair loss is dismissive and ignores the clear errors in the work that was done. When I raised these concerns, they were brushed off. The owner even reached out to me, but offered no real resolution or compensation. After I responded, I never heard back again. The lack of accountability and follow-through is just as unacceptable as the poor quality of the service itself. I had this service done to feel more confident, and instead I am left dealing with damaged hair, ruined extensions, and a significant financial loss from purchasing the hair while i knew going into this it was a training appointment a master stylist should have checked over the work done making sure there was nothing to cause damage. This experience fell far below professional standards, both in workmanship and customer service. I would not recommend this salon to anyone seeking hair extensions.

I had an appointment today and Bailee really took care of me. She took extra care to not get dye on…read moremy skin around my face, which I really appreciated. I have definitely found my regular spot. She made me feel very at ease.

I have had no problem with the stylist to be clear. I called them multiple times during business…read morehours the day before it was going to ice. They didn't answer me so I was like okay guess I'll just go. Then called me before my appointment and let me know they cancelled my appointment without even speaking to me and gave the time to someone else after THEY couldnr answer? She was rude and short. They are not that worth it especially with their pricing. Better salons without rude customer service is available. Best to go elsewhere.

Noel is a master. She has colored and cut my hair and cut some of my kids' hair, which is very…read morecurly and thick and she always does outstanding work. I often just have her recommend something for me and do that, and I trust her expertise and skill enough to know that it will look fabulous.

It seems you just replied to "reach out to you in private for further assistance" for the public…read moreview since you decided to not respond to my email... Like I said in the email, if a customer asks you for a hair color you should be aiming to deliver that. If a customers hair is too damaged according to you, you can't just decide to do your own color without telling the customer. I'm not sure why you are claiming this was discussed during my consultation with Jade, you were not even present during that time. Again she showed me blonde hair and if she was honest with the color SHE (not me) decided looked best she should have showed me photos of the dark brown hair she was planning. I would have said no and left the salon. If you see her phone history for December 31, 2025 at 4:20pm you will see for yourself what I was shown, and it is nowhere near what she did to my hair. I hope your salon does not continue to do the same for new customers like I was and practices honesty. It seems someone else also had a similar experience to me in the reviews here...

I absolutely had a wonderful experience with Grace salon. The lady that helped me with my hair,…read moreMegan, helped me get my hair exactly how I liked it.

FIRST OF ALL....The terrible review written 6 months ago simply isn't true. Here are the facts:…read more1.That woman was just big mad that she didn't know about the service charge for paying by card. It's not a "hidden fee'; there is a sign on the checkout counter that explains the charge. Come on, hun...put on your glasses. 2. It had NOTHING to do with race or anything of the sort. No racial remarks were made, it wasn't a BLM issue, nothing like that. There were absolutely NO "black mom on Rugrats jokes" made, or anything else derogatory, racial, etc., for that matter! 3. The bad reviewer was banned from the premises after she returned to the salon a couple days after her original appointment (where I have on good authority she said NOTHING about the charge...she did not "leave in tears"), and made a scene in front of other customers and got confrontational and rude with the owner. It's not an "admission of guilt or no community"; there's nothing to be guilty of, and it was protecting those in our community who choose to come into the salon from an unpleasant situation that didn't need to happen in the first place. 4. When masks were mandated, EVERYONE wore one; I would know, I'm in the multiple times a month, have been since everything opened back up! NOTE: She's reviewed 7 places on Yelp. Only ONE "positive" review(for another hair salon), where she even references her "last review on "terrible treacherous shear design in chesterfield across from the police station""! She sees herself as some sort of hero and leader of a "positive movement"...she's not. NOW FOR AN ACTUAL, TRUE REVIEW: I've been going to Shear Design for 2 years now, and bring my family here as well. Nothing but love and kindness from ALL of the staff! Mellone does my hair; cut, dye, undercut, everything. She cuts my fiancé's hair. She braids my sister's hair. There's nothing that girl can't do when it comes to hair! Everyone at the salon is awesome, I've had my hair done by everyone at least once when Mellone wasn't available...I trust them all! Are you ready to try that colorful hair you saw on Pinterest? They can handle it. Need your eyebrows done? They got you. Wanna get eyelash tinting or extensions? Well you're in luck, they offer that too! Seriously, I can't say enough great things about Shear Design and the team there. So kind and welcoming and just AWESOME! If you're looking for a wonderful salon that does it all, this is IT!

I just drove from North Carolina and I did send pictures of my hair however I thought my scalp…read moreissue was resolved. Already emotional about my hair and its state I wanted to look my best for my father's upcoming anniversary of death and just for me finally. I sat in her chair and was told bc I didn't disclose psoriasis of scalp which I do not have a diagnosis of and is actually dandruff however I felt was resolved I couldn't be serviced and was charged 85.00 because of this! I know maybe not a relaxer but wash or shampoo. I do use medicated shampoo but whatever to get out of her seat and not feel humiliated. There was nothing just met with cold resistance that I cannot service you and the services cancelled. 2 hour drive back to NC. She did not even read my message on intake just judgement when you cut your own hair bc you want to be free it's all different lengths bc I'm not a professional and I had said I had not had it professionally done in years and some ppl do have buildup on their scalp so my scalp was not red or was it inflamed. I wish her all the best but myself also being a professional as a nurse I couldn't say in 5 minutes no I cannot service you and 85 dollars later. The very thing women fear happened my depression was judged and my migraines that affected my hair was judged at the most sensitive time of my life. I sent pics and she said I didn't see this I pulled up my phone and showed her my pictures and it was the exact same pictures. Pray her business continues to flourish however you don't know the pain or sacrifice or from suffering migraines a woman carries on her head and shoulders. Show empathy bc after my heart broken of not having this change I shall go on to take care of my patients later today and go look at my husband for a change that didn't come. One day you will never know who you may open your eyes too! Be blessed!

I absolutely love this salon. I've had hair issues for years and went to Hair after noticing how…read moreawesome one of my friends started to look. Since I've been seeing Charles at Hair, numerous friends and family members have asked where I'm getting my hair done because it looks so much better than it had - many of them now also go to Hair. Charles, Crys and Caitlyn treat their customers like family and are always so welcoming! My mother has Alzheimer's and they are so, so kind to her there - she is always excited to go see them, and that is a rarity.

I have been getting styled by Leanza since 2017 and can't even tell you how much I have appreciated…read moreall she has done. She is great at talking through every idea of hair color I have wanted and I have always left more than satisfied. She takes the time to build a relationship with me that has really helped bring everything I have wanted to my hair be more. And trust, we've done it all, black, blonde, silver, brown, highlights, keratin, you name it, and Leanza has done it. I've also really appreciated the staff at Hair, I've talked to many of the other stylists and have always had a positive experience. The salon is always clean, and comfortable, and I've never had any issue. The prices are also super reasonable and I love the products they use! I have since moved to Hampton and still come back to Richmond for Leanza to do my hair and don't plan on stopping anytime soon!

Moment of truth: I didnt get my hair cut there. Mainly becuase I have no hair. However, my wife…read moregot her hair cut there and loves it. Natalie has been cutting my wife's hair for bit now and loves what she does. According to my wife; Natalie is her go to for all things hair related.

I was instructed by my physician to get a COVID test due to the salon being closed on Sunday and…read moreMonday I could not contact them to cancel my appointment. I could have gone in and risked staff and clients however, having a medical background in infectious diseases and vaccine research at Johns Hopkins I chose to cancel when I was advised to by my physician. I was charged $75 on an old credit card that didn't even belong to me. The owner has refused to return my calls. I found a new salon that is willing to await my test results. I gave them my physicians phone number as well as the confirmation for my test. They did not care about me, their clients or staff. It was all about the money!