From booking with Desi to getting my haircut with Ana, the entire experience was amazing. Ana took…read moreher time to style my hair just how I wanted and even taught me how to style afterwards. I truly appreciate her care and recommend this place to everyone! Thank you Ana! Plus the ambience is beautiful and they play great music!

The treatment we received was extremely poor and disappointing…read more When my daughter and I walked in, there were two young women sitting at the reception desk. Neither of them even greeted us or said "hi." We stood there for about four minutes before one of them finally asked, "Do you have an appointment?" We said yes. She then told us, "Give me a moment. I'll see if the person who will be serving you is able to take you or not." She disappeared for a while and came back with another woman. After speaking with us, they told us that they could not provide us with any service because we were late and that we would have to make another appointment and come back on a different day. My daughter and I were honestly shocked. We couldn't understand why, when there were four employees sitting there with nothing apparent to do, not one of them was willing to take a moment to see what we wanted to do with our hair. What makes this even more confusing is that your website clearly says "Walk-ins Welcome," which gives customers the impression that they can walk in without an appointment and receive your services, depending on availability. So why were we treated this way? The way we were treated felt extremely unwelcoming and, frankly, discriminatory. The lack of greeting, the long wait before anyone even acknowledged us, and the refusal to provide any service despite the circumstances left us feeling very uncomfortable and unwelcome. This was a very disappointing experience, and I absolutely do not recommend this place. Honestly, this place doesn't deserve even one star because of the discriminatory way we were treated. I also forgot to mention that they charged us a $50 booking fee and then refused to refund our money, even though they did not provide us with any service. Honestly, this is one of the worst places I have ever dealt with. The way we were treated was extremely disrespectful and discriminatory, and then they kept our $50 booking fee on top of everything. This place does not deserve even one star. I absolutely do NOT recommend it.

Thank you Susy for doing my hair for prom!! I requested a blowout and layers and she did just that…read moreI loved it!!! Ill be returning for future hair appointments :)

We walked in explained what my sister and I wanted and they understood the assignment 10/10 will…read moredef be going back

Great customer service and my hairdresser does a beautiful job when it comes to balayage and…read morecoloring hair! The salon has a very nice vibe and very clean and professional! Great atmosphere!! Recommend it 100%

Mari is always Amazing, she knows hair & it shows! Balayage without damaging my har at all. Always…read moreusing quality products Thank you! Thank you! #latepost

Asked for a trim and the woman cut half my hair off, smiled, and then repeated to say "add some…read moreproduct in it after". The cut was horrendous, my hair was beautiful and long, completely dissatisfied with the outcome. Apart from that, the hair was not fully wet, thus leaving it uneven. DO NOT go here if you don't want your hair messed up.

Super friendly! This was our first time today going here. I am super picky about where I go because…read morei don't like hairstylists who are judgmental or inconsiderate about your feelings when looking at my hair. Not once did I feel like I was judged for my damaged, dry, and frizzy hair. And when I asked if it was okay to bring my daughter later on in the day they said of course and took us in without any issues. I loved how they respected the length I wanted my hair and how respectful they were to my daughter who also isn't used to getting her hair cut by a professional. I'm very pleased with their service and will be returning!

Amazing staff and service. I made an appointment because the salon was recommended to me by many…read morecoworkers, and I am beyond grateful to have found someone like Chemo and his staff. Chemo is wonderful and unlike any other stylist I have had in the past. He is extremely professional, welcoming, and always gives great product recommendations. Thanks to Chemo, my hair is healthier than it has ever been.

Amazing service by anyone who helps you and their vibe is on point! Steph is my go to girl, will…read morework her magic with whatever I ask!

Very clean, establishment, professional, friendly, they was able to for feel all that I neededread more

I hadn't had a haircut in a long time, and I'm not ready to get rid of my long hair just yet. It…read moredefinitely needed a refresh - she knew exactly what I wanted, layers to make my hair look fuller and getting rid of the heaviness at the bottom without sacrificing the length. Super happy with this cut! Time to book another appointment :)

Jae did an amazing job on my mother's hair. I love it. My mom, Ruby Jewell , said it was the best…read morewash ever. So thorough and therapeutic. She is so happy and looking forward to seeing Jae again.

I purchased my hair from Paulines, because I wanted a new look. So my daughter suggested going to…read moreShannon for a weeve.My hair is extremely fine/thin! The last time I had a weeve, I was snatched bald, lol! My previous beautician damaged my hair. Ms. Shannon worked her magic, and I was transformed to the Diva that I am.I have been wearing my weave since February.Shannon just re -did it recently. It really grew!.She's patient, professional, and kind.Plus she's the reason my hair is growing.My hair is fierce and looks natural. I live in the Antelope Valley, and it is worth the trip!

I had a great experience! The salon is very clean and tighty and has really good vibes. I hadn't…read moregone to a salon for a haircut in very long time so I was wary but Janet really took care of me. I showed her some pictures of what I wanted and she did exactly that. My hair is long, thin, and had so many split ends but she managed to revive it. Prices are definitely reasonable as well, depending on the type of hair you have. She washed, conditioned, cut/styled, and blow dried my hair. I had an awesome experience and would definitely recommend.

I love the way Janet cuts my hair! I was referred to her by a friend and it's hard for me to go…read morewith anyone else after that. Her mom is always a sweetheart just like Janet! You will not be disappointed

I use to go here when I was a kid when it was at another location in bellflower. I went back today…read morebecause I seen they have a new location. They gave me a really good haircut for a great price too. I will be coming back for sure, amazing service and a great vibe.

Decided to try a new hair studio for mom's hair cut. Maria Felix took her right away and was very…read morepleasant and professional while cutting her hair. Maria was very attentive to moms request and made her happy with the final outcome. The studio is small but very clean. Seriously a hidden gem and a very affordable studio. All the hair stylist were equally nice and professional. If you're looking for a good "go to spot" go check them out. I recommend

Ana is great she always has a smile and makes you feel comfortable and makes you feel like you've…read moreknown her for ever.

Best salon in Downey! I been coming here for some time now and when Ana took over she made the…read moresalon fantastic! Ana does an amazing job she is very attentive to every detail and she keeps in mind how all her clients like things done! The salon feels so welcoming and everyone greets you as you arrive. I wouldn't change her for anyone! Highly recommend her. Book your next appointment with her you won't be disappointed.