Having gone through electrolysis a time before in Texas, I was prepared to deal with a lot of discomfort. I mean, a needle in a follicle with electricity. Damn. Shelley was lovely and accommodating and her hypoallergenic dog was an amazing comfort. That said, I know she would accommodate anyone anti-dog. But I digress... Shelley was thorough and it didn't hurt all that much. I think it's her pleasant chair side manner, that cute doggie, and her state of the art equipment. Go to her! read more

I started going to Shelley a little over a few months ago. Shelley is great and she has a very accomodating schedule. I'm very glad I opted for electrolysis because it is the ONLY permenant hair removal process available. I thought laser was but you have to go once a year continuously. Electrolysis isn't all that painful and beats going to salons or doing messy home waxing. read more

I've been seeing Shelley (owner of Hair n' Gone) for a couple of months now, and I'm very pleased with my results !! She's very good at what she does and has been doing it for decades. Her home office is lovely and her dog is adorable. I recommend electrolysis by Shelley to all of my friends struggling with unwanted hair! Don't waste your time with laser like I did- go see Shelley and get that hair gone for good!! read more

Sorry, damaged my skin so that it took way too long to heal. Not enough areas treated where she said she finished and she got it all. Not true. Many of the hairs grew back in the areas that she obviously treated, and hit them hard. I'm an esthetician, and I knew and sensed something wasn't right with my healing process and then the hairs grew back in way too many the areas, very disappointed. The dog should be left in another room, even though it's cute, not a fan of animals being forced upon me. read more

Shelley only has 5 reviews. they're all from women. none are from 2012. this is significant. please read on, ESPECIALLY if you're a fellow. i'm from San Francisco, just moved with my fiance to West Seattle this past summer. in my naivete, my search for electrolysis for his formidable ingrown beard hairs stopped the minute my Google search plopped me on Yelp, which is a very useful tool as long as you do research within the results, and cross reference them with outside sources. I was impetuous, and called Shelley right away, as she is only 10 mins from where we live. btw, i've had 2 laser resurfacing gigs, about 6 botox's, IPL, etc. I'm no rube when it comes to skincare. Shelley is unprofessional. She works out of her home, which is fine, what was not fine was how, at K's first session, her little dog, although adorable, was relentlessly barking and scooting around the treatment room while Shelly did nothing but routine 'shushing' that was wholly ineffective. she told us that the dog 'never has done this before'. nice way to make us feel welcome.....NOT! -she works the pedal with a bare foot. -she, to the best of my memory, (i was there for my guy's first two sessions) only wears a glove on ONE hand. -she appears to listen to what the client wants, but then proceeds to overwork an area to the point where my guy has persistently had long lasting sores for days into weeks after a treatment with her. it would appear that she aggressively over-needles. -she talks ALOT while she works. she talks TO THE HAIR. like some kind of coach: "'c'mon, i almost gotcha there....oh darn, let me go in and try again'. i'm not kidding. my guy was compliant. what was he going to do? other noteworthy aspects: initially we made it abundantly clear, and then K continued to reiterate that he wanted her to EVENLY work on each side of his face. she did whatever she wanted and had a bevvy of reasons why she nearly exclusively canoodled only one side of his face. which looks RAVAGED. beyond her actual skill set: by session #3, i wasn't coming along anymore, and wouldn't you know, she began to call my guy the morning of the appointment, tell him he needed to come say, a half hour later, and THEN, when he did adjust his day to suit her, she would make him wait, CONSISTENTLY, for 3 sessions in a row, for a half hour to 45 minutes in her hallway, sometimes with the little dog. again, NOT PROFESSIONAL. After the past 12 days, areas of his face that she went at too intensely are STILL red and disfiguring. folks, we're not talking about a 'healing crisis' like in homeopathy. to boot, he was following her aftercare instructions as well as he could. (and no, ma'am, he didn't sit there 'picking' at his face during the hiatus you gave him to let the growth cycle do its work. I'd be only too happy to send along a few pix of how his face looks, but i don't think this person gives a hoot. I waited to write this until we got a second opinion yesterday at a clinic with many positive recent reviews and many electro-techs. the woman we met with confirmed my hunch that K wasn't receiving optimal care. when i called Shelley to cancel K's Monday appt,, i was as agreeable as i could be, until she doggedly persisted in trying to get me to reschedule him right there and then. she spoke of the downside of 'waiting too long' in between appts. OK, i had to speak my mind. 'what about how long he waits each and every appt for you to finish the double booking that you essentially do?' oh, she had all sorts of classic excuses. but she doesn't have the business acumen to have a cancellation policy or a late fee, or any system wherein the person who arrives late has to come back later that day, or wait in the hallway, or pay a fee. she hung up on me while i described how K waits. i didn't go into how really BAD his face looks since she began to overdo it. She actually managed to mention that K OWED HER 5 BUCKS. in our opinion, she owes K an apology and he doesn't owe here a cent. i asked her before she hung up on me for her mailing address so we could post her a fiver. She found it easier to just hang up on me. NOT PROFESSIONAL BEWARE FELLOWS: she's not the one for you. and to the general public: note again, that she hasn't been reviewed since sometime in 2011, all her reviewers are female, and allow me to save you the shock of your face looking ravaged and point you elsewhere. Seek an oft-reviewed clinic with several certified electrolysis techs who also are skin aestheticians, and wash their face with more than, as Shelley so proudly informed us at session #1, 'just water, with a little iris oil.' she proudly asserted that she she knew nothing about skin care products. i'm serious. she dispenses some genuine treatment aftercare products, but this gal is living in a world of her own. she's has a certain clientele demographic, and it DOES NOT INCLUDE MEN. nuff said. your replies are welcome. i'm actually going easy on her. read more

I've been seeing Shelley (owner of Hair N' Gone) every 4 - 6 weeks for just about a year and couldn't be happier with her services. Since I've moved cities several times recently, she's the 3rd person I've used for electrolysis and definitely the best. My skin is quite sensitive and my hair is quite stubborn, but Shelley is able to tackle the hair while keeping irritation at bay. She's also extremely flexible with scheduling and able to do early morning, late evening & weekends. read more

I had electrolysis here and was very disappointed. The healing process was long, painful, even following the care instructions I was provided and doing my due diligence to heal my skin it took months to return to a new normal. The charge was clearly too high and it caused damage to the collagen on my face. I warn anyone who goes here with delicate skin. I wish I could take it back. read more

Thank you Shelley! No more razors, No more tweezing. My facial hair as been an emotional and time consuming problem for me for a long time. After Shelley educated me on the process of hair growth and electrolysis during my consultation I knew this is what I needed permanent hair removal. Shelley has made this process a pleasant experience. Her home office is very clean and private. I would recommend Shelley's services to any one. Thank you again Shelley. read more

Without hesitation I'd recommend Shelley to my best friends. Shelley sincerely cares about every customer's results and best possible comfort level. She is an absolute expert at this, fast, efficient, and cost effective. read more

Shelley has been treating me for 2 years. I love going to her: she tries (and manages) to minimize the pain, she's very nice to talk to and the results are clear. Plus, she's super flexible with scheduling. I'd also like to note that she charges per appointment, no packages are needed and the prices are honest and affordable. So why wax if you go to Shelley? read more

I've been going to Shelley now for a couple of months and I AM SO HAPPY WITH THE PROGRESS WE'RE MAKING! And it hurts WAY less than laser. I was a skeptic. I tried laser first because I heard it wasn't as painful. I was furious that I underwent 6 treatments for gray/white hair BEFORE they told me laser doesn't work on gray hair!! And it HURT!! A LOT!! WAY MORE THAN ELECTROLYSIS. They took my money first, then told me they couldn't help me!! I am so thankful I found Shelley. It's worth the drive from Snohomish to West Seattle! She is incredibly professional and patient!! read more

Yes it might feel like you've been stung by 1,000 bees at once. It may be red and irritated and take a little while to heal. That is part of this process. It's been a year or two since I've been in, and I'm pretty sure seeing Shelly was one of the best decisions I've ever made. The pain was so worth it. Shelly was so kind and really wants the best results for her clients. read more

I would give six stars if that was an option. Shelley is a life saver. She does expert work, plain and simple. Her initial consultation was very helpful. She called me after the first session to check in and offer encouragement. I have particularly bad hair growth, and this is an emotional process for me. I couldn't do it without someone like Shelley. read more

Shelley changed my life. I have pcos and dealt with unwanted hair for years. Thanks to Shelley, I no longer have to deal with it everyday. I still see her for touch ups every few months and I miss seeing her more regularly. She is sweet and fun to talk to. I love the company of her dog(Bella) and the privacy! She has a cozy waiting room and I have yet to come face to face with another patient. I tried other places before and never saw it through because it is painful and embarrassing. I wish I found her years ago! She is realistic, encouraging and very flexible. Yes, she works from home but her set up is awesome. Much better and convenient than a medical office in my opinion. read more

Shelley is a sweet heart, she is wonderful at what she does. I was referred to her by a family member a few months ago, I was very hesitant at first and couldn't be happier. At my first appointment she spend a great deal of time educating me on this type of hair removal. I am quite sensitive myself to this procedure but Shelley has a way of chatting you through it, her dog Bella is a great comfort, she likes to sit with you while your being worked on. She is very welcoming. When you walk in you can walk in her sitting area, if she's with another client she will come out shortly to greet you. This sort of procedure can be embarrassing for some and she is so professional. I would recommend her to anyone. read more

I've been a client of Shelley's for over a year (for legs & armpits) and I highly recommend her. She's extremely thorough and efficient. No need to worry about stray hairs -- she's very detail-oriented and will find every last one of them! She works quickly and does everything she can to make you comfortable during the process. My biggest worry is that I'm gonna miss coming to her once I'm hairless! ;) read more

Shelley is professional, personable, and efficient. It was easy to schedule an appointment, the office is clean and easy to find. I'd never had electrolysis and she explained everything to make me feel more comfortable. I chose electrolysis over laser because instead of charging by areas, such as bikini, it's by the hour, so you can have whatever you want done during that hour. Plus, it's permanent AND she can pick up light colored hairs that laser cannot. There's no upselling here, which I got when I explored laser at a salon. Why pay for waxing at $90 a pop? read more