Great owner. Excellent customer service. She goes out of her way for her customers. Place seems…read moresmall for the amount of supplies she she's. Other than that she's excellent and her products are excellent as well

I first noticed this salon while trying to go to the ABC store ( sshhh). I finally decided to go…read moreinside (first time) and was created immediately. The owner was very personable and knowledgeable. She didn't hesitate to help me and show me new inventory. I usually went to the other beauty supply store by the mason Dixon cafe but wanted to try possible new hair colors. After talking to the owner for about 30 minutes she just gained a customer for the rest of the time I am here in Va. highly recommend for a trust worthy and honest business.

This is one of my favorite beauty supply stores. The owner is very nice and helpful. I recently…read morefound out that he also sells body oils that I used to purchase when I lived in Washington DC so he is my go to person for fragrances as well.

I had an early morning crochet hair appointment but I didn't have the most important thing - the…read morehair! I ordered it earlier in the week but what do you know, the morning of and it hadn't showed up. Extremely last minute I drove to Mega Beauty Supply - I made sure to get there early in case they didn't have what I needed. I'm so happy my misfortune lead me in this direction. I don't have a favorite hair store in Fredericksburg but now I do! The store was extremely clean & organized. I would have given 5/5 stars but 1) they have a no refund policy and 2) they didn't have enough of the hair color I wanted. But the owner was so friendly and professional. I'll definitely be back! Long story, long. I didn't need the hair I purchased but now I have store credit. Can't wait to go back and use!

I had been curious about purchasing a topper for a while now. The wonderful "change of life" and I…read morewrite that with a hint of sarcasm had finally started for me. (the menopause) I started to notice thinning hair on top of my scalp. I am not vain, but I work as a private flight attendant and I feel I do my best at the job, when I look my very best. I googled "wigs near me" and found this amazing woman, Marianne! After booking an initial consultation, I drove out to her beautiful place of business in in Ashland, Virginia. The moment I met her, we connected immediately. She made me feel right at home in her lovely home! The studio is spotless and full of hair pieces to explore and try on. We addressed my hair concerns and what I wanted to accomplish. Marianne is not only patient and very kind, but she is also knowledgeable about wigs and toppers. My hair piece arrived this past weekend and I could not be happier with my purchase. What I truly liked was she told me as I was leaving, she is always available if I have questions or need help with my new hair. As I mentioned, I work in hospitality and aviation. I am always appreciative when I meet someone who is talented and truly cares about their customer! Marianne is the real deal and a true gem! She helped me get my confidence back and I am forever grateful. Googling "wigs near me" was one of the best things I have done for me lately! Thank you, Marianne!!

I've purchased two wigs and one topper from Marianne, and I can't say enough good things about the…read moreexperience. As someone dealing with thinning hair from perimenopause, finding Marianne was truly a blessing. She is incredibly kind, knowledgeable, and genuinely cares about helping women feel confident and beautiful. The quality of the pieces is amazing--soft, natural, and so comfortable to wear. Marianne took the time to guide me through all the options and helped me find the perfect match for my hair loss and personal style. Each piece I've received has exceeded my expectations and has helped me feel more like myself again. I'm so grateful I found her and highly recommend Marianne to any woman navigating hair loss or thinning--especially during perimenopause. She truly understands and makes the whole process feel empowering.

I was starting chemo in February 2017. This shop was recommended to me and right next to my…read moreoncologist. Convenient and owner and staff were very pleasant and understanding, I tried on many wigs and she made me feel better about the journey I was getting ready to begin. Hours can be tricky but if you are buying a wig instead of borrowing one I recommend trying this shop.

My friend (who is going through chemo and losing her hair) and I had the worst experience here!…read moreFirstly, we were not even greeted when we arrived. When we finally were acknowledged the shop owner did take a few minutes to talk with her about her needs. After mentioning that she wanted human hair, which they do not carry, the shop owner was quick to imply that she didn't think we would be able to afford it. She told us to look around but she probably couldn't help us today and she "might be able to get to us after I finish with the other people". Regardless, we decided to wait and try on a few hats and wigs while we did. Well that didn't work out either because we were asked not to try on any wigs!!! In a wig shop! We were very rudely told there was a sign saying not to and when we searched for it and mentioned there wasn't a sign, we were ignored!! It is worth it to drive somewhere else out of the area than deal with this!! I would not even give this place one star if I could.

Laura is amazing! She knew immediately what wig would look good on my Aunt. It was the only one she…read moreneeded to try on! Then Laura shared her expertise in wig care, going so far as to write everything out for us. I can't speak highly enough of her knowledge and compassion! And her prices are quite reasonable too!

I purchased a wig from Laura and thought the experience was okay. However, afterward when I…read morerequested her tax ID to allow me to get medical reimbursement from my insurance company (I am going through chemo), she completely ghosted me. I have followed up multiple times and she has ignored every single one of my emails and phone calls. That was in July and I have since given up on hearing back. This soured the experience for me and left me with picking up the entire $750 cost while I'm already dealing with high costs of treatment (my insurance would have reimbursed me half the cost of the wig). Disappointing considering she markets herself as supporting education for wig care in cancer patients.

Five stars. From the moment I contacted OT wigs all the way through the process they have been…read moreincredible. Offering me options, knowledge and support. Beautiful options that can fit any budget. Since this was my first visit I started with one and by the time I got home I texted them and the next day they delivered two more right to my front door. No one has this level of excellence any more. I can't say how much I appreciate OT wigs. Xoxo

Olivia is an expert and wonderful to work with finding and styling the right wig. She is a true…read moreprofessional. She is kind and gracious with her advice. Olivia educated me and my mother on wig care and helpful tips in styling. We had a wonderful experience spending time with Olivia today. Thank you!

Just had my first visit to Beauty4U and I'll definitely be back. The store vas neat and clean, had…read moretemperature checks upon entry and mask required as COVID precaution, awesome customer service and all around gave me a great experience. The cashier knew exactly where items were and could make suggestions for products. The products were neatly placed and didn't look "old" or uncared for. This is a great store and you have a new regular ‼

I've been shopping at this beauty supply store for years without any issues -- until today. I went…read morein with my daughter, who was excited to try on some wigs. As soon as we walked over to the wig section, an older Asian woman began following us closely. Every time we touched a wig, she was immediately there, hovering and watching us like we were doing something wrong. When my daughter picked out a wig to try on, we were told we had to buy a wig cap for $1.09 (which we did, giving them a dollar). While we understood the policy, what was uncomfortable was how this woman continued to stand right next to us the entire time, watching every move as if we were going to steal something. It was humiliating and made both of us feel unwelcome. We were treated with suspicion for simply shopping -- something no customer should experience. I expected. I will never go back to this Beauty supply store again.

The owner is so nice! And has a great selection of crochet hair options and braiding hair. Plus…read moreit's great to see a black owned beauty supply store. I will definitely be back

I am so beyond thankful to the owner of Nu'You Beauty, Charlene! She went above and beyond for a…read morelittle more than a week to help me find the hair I was wanting for a style. The customer service, professionalism, patience, and helpfulness is just off the charts amazing! Charlene worked so hard to get the selection of hair (color AND brand, not to mention additional color options) for me in time for my upcoming appointment and I am incredibly grateful. She remembered details about what I had described and delivered exactly that and more! I was so happy walking out with my purchase! Truly a perfect example of giving the customer a great experience. She even provided a local stylist recommendation for the future! Her daughter was also very nice and helpful as they worked to help me find what I was looking for. Will certainly return and will recommend to others!

Sarah (the owner) gives the best customer service you could ever ask for. So honest and real. Works…read morewith you to get exactly what you wants. Great products and great customer service!! Can't recommend this place enough.

I love this store so much not only for the selection of items but the outstanding customer service…read morethe owner gives.I live two hours away from the store and she has gone above and beyond to ship meas

Do not go to Hair Studio 5 for CNC hair bonding -- save your money and protect your health…read more I spent over $6,000 on a CNC system at this salon, and it was one of the worst decisions I've made. The bonding product they used was not the official CNC adhesive -- it smelled like toxic glue and left me with a severe scalp infection. My lymph nodes became inflamed, and I had to go on antibiotics to recover. When I went to another salon, I was told Studio 5 has a reputation for cutting corners and using off-brand products. Here's what you should know: The system is expensive and high-maintenance. It never felt comfortable, didn't look natural, and required constant, costly upkeep. In hindsight, a well-made lace front wig would have looked better and been far less stressful. Your scalp cannot "breathe" under the piece. Despite what they tell you, it can't. My skin became irritated and inflamed within weeks. CNC hairpieces don't last forever. At most, they'll last two years -- and that includes needing to send them back for repairs. During that time, they'll encourage you to buy a second piece to wear while the first is out for servicing. You have alternatives to bonding. Gwen only presented bonding as an option, but other salons have since shown me safe, non-damaging methods like tape, which can stay secure for days at a time. Bottom line: This salon took advantage of me when I was at my most vulnerable, just trying to find a solution for my thinning hair. Please do your research, get second opinions, and don't let anyone pressure you into something that could harm your health.

Gwen has a fabulous studio! She is so personable and gives a superb cut! Highly recommend her!read more