I walked in for a hair cut here today on a whim and had a great experience. Immediately when I…read morewalked in, another customer turned to me and said "I've been coming here for years" - already a good sign! The stylist, Mandy, asked me a lot of questions to get an understanding on how to cut my hair. She let me show her pictures of what I wanted (which were just photos of myself with a past haircut). It all felt very professional and thorough. I did not feel like she was selling me any products, which I appreciated. Only time will tell if the cut will grow out well, but otherwise the customer service and the way I was treated as a client was a 5/5.

Great salon. Everyone is so nice. Wayne is amazing. Talented and teaches along the way. He runs his…read morebusiness like a well-oiled machine. NEVER runs late and is a joy to be around. Highly recommend.

I hate to leave a bad review for this salon because my stylist was so nice. I have wrestled with…read morewriting this review for a week. I decided I must write it to alert others, considering the poor quality of the work and the high price of the service. I'm including photos, which were taken about 15 minutes after I left the salon. (Note the gobs of dark hair dye still in my ear and the dye smudged across my cheek and temple.) My stepson said to me: "I thought you had your hair dyed. There's still a ton of grey." I had asked for my hair to be dyed dark brown to match my natural color and cover my grey. I don't think my stylist covered my entire head with dye. I think she only covered some parts of my hair in dye. I'm not sure why. Yes, I certainly could have turned around the car and complained and had the salon fix their work. But is that my responsibility? For $119 (a single-process color, cut and blow dry), shouldn't we expect the salon to make sure the work is high quality before we leave the salon? This salon should have been ashamed to let me leave in the condition I was in.

Salon offered me a full refund and did not issue it. I called and emailed…read more In the past I thought my stylist, Hayley, the owner was honest. We had a good relationship and she had encouraged me to come back if there was a problem with my hair. When I called after trying out something new with the coverage of my hair color, I received a message about their struggle to make me happy. She does have difficulty with Asian hair and coloring. Hayley also completely stood me up, and everyone in her shop one day, because she said she overslept after talking with her ex husband all night, and let her phone die. The two other workers in the salon that day could not find nor reach her or her mother on behalf of me and other clients. The degree of difficulty and time it takes to get coloring correct, standing up an client, and coming to me, asking me to fix her LAN because the printer wouldn't work.... I didn't charge her for this service. I'm earned an MSW but maybe she thought I was good with electronics because I am Asian, and how Main stream Americans view the Model Minority in America. I wonder if this is the reality I live in now as an Asian-American. Is this really how most Americans feel when discussing how political climates affect minorities? You find out how people really feel when you discuss Trump and how he has incited White racists to action. I'm so disappointed that in a progressive town like Sudbury where I have mixed race families, one of which is mine, all White owned businesses are still shocked to hear about racism against Asians and Jews in America. My daughter is part ethnically Jewish and Asian, and 100% American. At one moment, I paused and asked the owner, Hayley Mearan, daughter of Bonnie O., if I was making her or anyone uncomfortable and she laughed and said absolutely not. I asked if she minded me saying how I felt, the White owner lied and said if anything her closest friend and co-worker felt similar. Then when I was reinvited to return by email to make an appointment, I found out that they would not like my patronage at their business. So they either made a mistake or deliberately they did this to make known their racist feelings, hawking their supremacy over me and my comments. This is when the owner said she thought my remarks were 'racist,' [against Whites]. Racism is part of systematic power in our society. I am an Asian immigrant discussing the current political climate of the country. Social power is in the hands of White people (mostly White men), in this case the owner - mother and daughter. Disgusting to find this out after years of thinking I was in civilized company.

Gail is such a talented colorist and stylist, I wouldn't go anywhere else. She is someone who…read morethinks really carefully about what is going to look best on the client. She uses only safe and organic products, and has a great sense of humor and is such a pleasure to spend time with!

Gail is so great at coloring hair and giving cuts. I'd been searching high and low for an organic…read moresalon and here it was right under my nose in my hometown!

Okay, this place deserves a lot more love than it gets on it's Yelp page, because Simplicity is…read morephenomenal! This was my first visit, and Ashley highlighted, toned, and cut my hair. She asked a lot of questions about what I liked, and the final result looks fantastic! The highlights look really natural, and I look a lot cuter leaving than when I came in. She's also great to talk to! Nikki, the other stylist, is also really talented. The girl she was working with left the studio with gorgeous hair. Simplicity has a comfortable and friendly atmosphere, and it has some really talented ladies, as well. While the other reviewer said the price is high, it's not as expensive as the place I used to get my hair done. At Simplicity, you definitely get what you paid for. I'm absolutely coming back here for my next visit!!

I will drive 70 miles each way to have Nicole do my hair!! She cut, colored and styled my hair for…read morea photo shoot and it looked amazing! She has the knowledge and the experience stying hair for any occasion.

Customer success is very much lacking here. Scheduled an appt and was asked to wait, which is fine,…read morehowever, waiting for 25 minutes and then being taken back and told my 1 hr appt is only going to be 30 minutes, even though I pre paid. This person didn't apologize for being behind and then wouldn't try and be willing to be a little late for the next appt since the one prior to me was behind. I would say the atmosphere is fine but the service is very Lacking. Their hair dressers should be more accommodating and even a quick apology for running behind which I didn't get. Please have better customer service for your patrons. I get it's just a "hair cut" and as long as you do a good job, wash, clean etc it would be fine. I won't be coming back. Giving 3 stars b/c it looked clean and the other people were nice enough

Such a great place!! Sharon is the absolute BEST. I used to always cry whenever I got my haircut,…read morebut now I don't have to worry bc I trust Sharon so much. She always does a great job and I always leave happy with how my hair turns out. She's such a sweetheart, highly recommend!!

I've been going to Kiahna for years, and even though I throw different color requests at her every…read moresingle visit, I leave amazed every time, she is hands down incredible at what she does! I recommend her to everyone I know. Do yourself a favor and book with her, you won't regret it. The entire team is so friendly and makes every visit a great experience!

Iv been coming here for 8 years and never had ONE bad experience. I go to Kiahna for color & hair…read moreextensions and she nails it every time all while keeping my natural hair healthy. Everyone here is so lovely and welcoming happy and bright vibes!

Owner Michelle is unprofessional and rude to clients. Would not recommend going to Luna unless you…read morewant a dirty salon and attitude.

Luna is a comfortable, eclectic salon with super friendly stylists and staff. Michelle, the owner,…read morehas been cutting my super curly hair for years! It takes talent to cut curly hair and Michelle is a pro. They always use great name brand hair products which I appreciate. While your waiting enjoy a free cup of coffee, free WiFi, and candy or chocolate!

I truly cannot recommend Hannah enough. As a chef who occasionally hosts public events and speaking…read moreengagements, I need my hair to look polished, camera ready, and professional. Every time I have an event, Hannah makes sure I walk out feeling confident, elegant, and completely put together. She understands exactly what works for my face, my outfit, and the occasion. I never have to worry when I sit in her chair. I am also a single mom of two teenagers, including a son with severe autism. Appointments with kids can sometimes feel stressful, but Hannah handles everything with incredible patience and grace. She creates such a calm and welcoming environment. My kids feel comfortable, respected, and cared for. That alone means the world to me. Beyond her talent, her pricing is very reasonable, especially for the level of service and attention she provides. The quality is outstanding and the experience is always warm and professional. If you are looking for a hairstylist who is talented, patient, kind, and truly dedicated to her clients, Hannah is the one. Best service, beautiful results, and a genuinely wonderful human being.

I went to cut my hair twice with Hannah and both times, people have been complimenting it. The…read morelatest one I saw her, I cut and color my hair. The service and the quality are good. She doesn't rush. Thank you Hannah. I like the way she cut my hair. Low maintenance and nice. I am definitely coming back.