Wonderful staff! Great massages! And so accommodating! My mother is older and can't do stairs…read moreand they always know to book her on the first floor and are always so welcoming and hospitable when we come in! Would definitely recommend the place and the people!

I really love this place. I highly recommend them and their services!!!…read moreThe atmosphere is welcoming and it smells fabulous!!! Don't hesitate to make your appointment!!!

I love, love, love this salon! all my appointments are on time, Cat and Mellisa are wonderful…read morestylists-creative, intuitive and skilled. The salon is clean, bright, airy and everyone is welcoming. I never go anywhere else!

Very nice place, prices are reasonable depending on service , I got a nice bob haircut and it came…read moreout very nice. The place is clean. Customer service was good I will be going back

Massage is hard work, it's hard to find a really good therapist, who has been around for more than…read morea few years...if you are looking for a highly trained, caring professional with many years of experience, look no further. She really is compassionate and knowledgeable about pain and really took the time to get to know my body, why it hurts, addressing my concerns, and gives a great highly skilled massage. If you really want to take care of yourself, book a massage, followed by a facial...double heaven. You really will be hard pressed to find better service/skills close to home in Grayslake...even worth a drive if you don't live in town.

Best Massage & Facial of my life. When I left, I was feeling so relaxed. My skin was soft,…read moreglowing an refreshed. I swear the wrinkles were very diminished. I will be back!! Dina was professional, friendly and her expertise was obvious. 24 hours later and my skin still feels GREAT!

I think they have gone out of business. Showed up for an appt today and the place was stripped…read moreclean. Just bare walls. I got a reminder of my appt earlier in the day. Very odd.

I have been looking for a new massage therapist - so I have been using Groupon to do it. I am…read moresoooooo glad I did. I went to Back in Touch and Christina was amazing! I have knee pain and massages help the pain go away for a while, it's been 4 days and I am still pain free!! I booked my next appointment that same day. I am so happy to have found an excellent therapist so close to home. I would 10/10 recommend this place. (oh - and the office is clean, quiet and very calming.)

I got my eyebrows threaded and tinted and Meghavi did a great job! I am very happy with the results…read moreand she was very nice.

This is located inside of Phenix salon suites. My eyebrows came out nicely and it was quick and…read morehonestly pretty painless. I would definitely go back again!

I am incredibly thankful there is a EWC an hour away from where I live. The drive is definitely…read moreworth it. If you've read my previous reviews then you know I rave about EWC's BUT THIS LOCATIONS has truly set the bar. The whole entire space was extremely clean and every staff member working there was incredibly kind. Management is doing everything right! Lucy did an incredible job with my Brazilian and underarm wax. It was a no brainer to purchase a wax pack after my experience there. After a horrible experience close to where I live I will never turn my back on EWC ever again. If you're looking for a solid and consistent place to get waxed EWC is the place!

I just received the most garbage bikini wax Ive ever had. Its uneven and totally not what I asked…read morefor. For $70 I am not sure what they are thinking but the talent in Kenosha is lacking. Do yourself a favor and skip this place altogether. $70 for a crap bikini wax is not worth the money....go to a small business instead.

I had a friend visit from out of state and we booked massages. I did a deep tissue massage with…read moreCynthia and my friend did a hot stone massage with Gary. Both were amazing and we left feeling relaxed and recharged. I will definitely be back! The spa also smelled really good and was very clean. Nice ambiance! -Francesca

I have never gotten a massage before besides for PT but now I understand why people include this in…read morepart of their self care. I booked online and I had a 1:15pm appointment, but they called me day of and said that they were running behind.And if I could push it to 1:45pm thankfullymy schedulewas flexible. I had Rachel, and I had a very pleasant experience. It's a small suite, but they do the best with making it cozy and inviting. I booked a Swedish massage and had her focus on my lower back. I felt so relaxed and she was kind to make sure the pressure was right for me and that the massage table which was heated was a good temperature. She was very thorough included a stretching which did wonders for my lower back. Even with the soft music going on the walls are paper thin so you can hear the cars and when the next person came for their appointment I could hear them. But overall I had a very pleasant experience.

I've been a customer here over 5 years and land my wife also is a customer…read more They standout for hair color treatments and nails. Of course my stylist, Renee does a great job with my cut. They won my wife over with her coloring.

Love this place! They are great at highlighting, use great products that minimize the damage…read more Highly recommend.

Everything was great. The salon is very inviting and the staff are very professional. Kaitlyn did a…read morewonderful cut and style on my hair, and I am always very impressed by her skill. I will definitely return. and I highly recommend this relaxing and friendly salon to all.

Hi, I was not going to leave a review, because I believe…read moreeverybody deserves second chances, even thought they ruined my hair. I hate complaining about a service but it was not fair what they did to my hair. However, after talking to the owner HOLLY about one of her hairstylist did to my hair. Holly's attitude, unprofessional and horrible customer service, left me with no words. Even thought I was really polite since I started talking to her. Unfortunately, my hair was severely damaged during the process to the point where parts of it were burnt, I came in for a specific color (balayage) but the results were nothing like what I asked for. Not only was the color completely off, but my highlights were so poorly done that they've started to tear and break my hair while I brush it. This has caused me a lot of stress. While I appreciate that the salon gave me back half of what I paid, because I had to beg for it, not fair what they've done to my hair. I believe this level of damage should never happen in the first place at a professional salon, emotional damage isn't something money can fix anyways. I'm sharing this review not out of malice, but so others can make an informed decision especially if you're considering chemical treatments. I hope the salon takes steps to ensure better safety and training in the future. FIRST PICTURE IS THE BEFORE, second picture THE AFTER. No difference at all, only the damage, and orange color.

I got my haircut by Ali. She is fun, energetic, and will give you the haircut you ask for. I was…read moreactually very nervous about getting my haircut so I decided to go in for a free consultation. She asked all the right questions and made me feel excited to get it cut! The inside of this salon is very nice and was told it was newly renovated. The people that work here are kind and amazing. Go see Ali if you have concerns about your hair. She does men's and women's hair. Go check out @alixandrawilson on Facebook to see her amazing work!

Sam is a true artist . Great experience. Great haircut. Thank youread more