Watkins Funeral Home -McDonough Dana Watkins and Ms. Watkins has been a true blessing to our family…read morelast year on July 8, 2022, Adrienne Michelle Thomas my dear sister and on July 15, 2022, Minister Lamario Matthews my first born son. We had two celebrations of life for both of the saints two weeks in row. Dana Watkins and Ms. Watkins team took extra special care and concern for our love ones and for the family. I recommend their funeral services excellence in every step of this process. Thanks so much for everything, Pamela Matthews

I want to give my appreciation to the Watkins funeral home in McDonough. They were totally awesome…read more I was an only child and my mom passed unexpectedly. I did not have a clue about what I was doing. They were very patient with me and my family. We had a lot of questions and changes. They worked it all out with patience. They made sure my mom was pass my expectations.

Four years ago, we purchased pre-arrangements for my mother-in-law. I was the one that handled the…read moreinteractions with the location in Covington. The woman I spoke to was kind, informative and professional. I left that conversation with every thought that we chose the correct funeral home. Then my mother-in-law had to be taken to the emergency room, and we were given the notice that we needed to place her in Hospice. After she passed on August 3rd, Hospice contacted Southern Cremation Funeral Homes. I called them that day but did not get an answer. Then I called on the 4th, I called four times, and the office called me back around noon. Kay said that my husband had to come to the funeral home to sign paperwork. I explained that he could come in as he works 14-hour days. I told her that we were both her legal guardians, and I could, and she cut me off. She said he HAD to come in, as next of kin. And I said he could not that he had to work, but I could. She started yelling at this point and just kept reiterating the same verbiage. I said, you are asking for something that cannot be done. And finally, after a few minutes, THEN she said that it could be done online. All of that time, frustration and outright rudeness could have been avoided with two things, 1, that it could be done online. 2, that she could have asked a supervisor if I had the authority since I was her legal guardian. I left the conversation shaking with anger. We filled out the paperwork online. I waited and did not hear anything. I called on the 6th and was told that she was ready to be picked up. I asked why I had not been called, and they said that they had been busy and that the death certificates were not ready, and they assumed that I would not want to pick her up without them. I told them that I could wait on that, we just wanted to have her back. I came to the funeral home and a nice gentleman helped me. I had to wait about five minutes to get her and the paperwork. At no point did he ask me if I was her guardian or anything. They said it would be a week or so for the death certificates and they would call me as soon as they came in. I waited. I finally called today (17 days after she passed) to see about the certificates. Kay answered the phone again and I asked about them. She put me on hold and said she had them. I asked when she got them and why did they not call, and she immediately bristled and said they came yesterday afternoon, and she was organizing them to call me. She practically spit it out. This is who they having been the first contact for grieving families. This made us feel like we are lucky to have them perform this service. I wish I had never used their company. When you are only performing a cremation, you would think that customer service would not be so hard to give. I picked them up today. I was not greeted at the front desk, and I sat in the waiting room for 20 minutes before I got up and tried to find someone. There were two different people in two different rooms waiting to talk to someone. I found two women in a back office and explained I was there to pick up our death certificates. They said they would be with me but did not apologize and barely glanced at me. I waited 10 more minutes and the man that gave me her remains, came in and helped me. He was kind as usual. I noticed on the release form that they were not ordered until the 10th, and they were actually picked up two days ago. So, they were not ordered until five days after her cremation and not picked up at the date she said. If I was a family waiting on a life insurance policy to cover costs, this would have been insulting. Luckily that is not an issue for us.

This business is horrible, they left us trying to get a funeral together in a day after they did…read morenot do anything. They left our loved one in Florida for 6 days and told us he would not be here for the funeral they set for Thusday (without a body). If you are thinking about using this business DO NOT (McDonough location lies and do not do their jobs) Find another funeral service ASAP. We called the CEO no return phone call they don't care about you just your money!!

I cannot say enough good things about Sylvain Funeral Home and Cremation Services! Kyle assisted me…read morefrom start to finish with compassion during a very challenging time. I highly recommend this business because they truly made me feel valued as a customer - almost like family.

If you are new to the funeral business, she gives no help. I think in time she will get better…read more Very expensive for what you get.

Cannon-Cleveland has provided beyond exceptional service during our family's most difficult…read moremoments. Our father and most recently youngest sister passed away. The care, compassion, patience, and genuine kindness that Miranda and her team has provided is beyond what is expected or even required. Thank you does not even begin to express the gratitude from our family.

From the owner: Choosing a funeral home after a loved one passes away is a challenging experience. To make it…read moreeasier, you need to work with a company that prioritizes compassion, patience, and respect. For those in McDonough, GA, Cannon-Cleveland Funeral Directors is the go-to funeral home in the area. They have been around for nearly 75 years providing families with the comfort and compassion needed to handle the loss of a life. In your time of need, excellent service is of the utmost importance--and that's exactly what you'll receive from these caring and experienced funeral directors. They are understanding and realize that each family has specific requests and traditions that need to be followed when preparing for a funeral service. They will work with you to ensure your requests are followed exactly as you request. As fully licensed funeral directors, they recognize that with the loss of a life comes many decisions that will be difficult to make. That is why their team provides sincere and personalized care that will cover all of your funeral service needs. They will work with you through every step of the process, from explaining cremation options to helping you with the casket and urn selection. When it comes to planning a funeral or memorial service for your loved one, you only want the most dedicated team to help you through it. Let Cannon-Cleveland Funeral Directors find the best service suited for your family by calling today at (770) 914-1414...

They did a wonderful job making sure me and my family was taking care of doing this difficult time…read morepam sing is the best she walk me threw the whole process. I walk in there scared didn't know what to do or say. But she held my hand and ensure me that everything will be alright. Stockbridge southcare is amazing seven thumbs up...

It can be extremely taxing to make final arrangements when grappling with the death of a loved one…read more My family and I called Southcare and Dawn greeted us with warmth and empathy from the start. Though we felt good about our conversation, we thought it was best to do our due diligence and call a few other establishments. We quickly realized that our first thought was correct and decided to work with Dawn at Southcare. Dawn truly made a very difficult circumstance far more bearable by constantly displaying genuine care and concern with her desire to meet our families needs and wishes. We are truly grateful for her sweet demeanor, patience and kindness, it will not be forgotten. We wanted to share our experience as it was the reviews that were provided by others that prompted us to make the first call to Southcare and we are certainly glad that we did!