On our very first night on Mackinac Island, the weather was showing off--mid-60s, sunshine all day,…read morenot a cloud in sight. With the forecast looking more meh-kinac than Mackinac for the rest of the trip, we knew this was our golden hour (literally) to get out on the water. Enter: Sip 'n Sail's Sunset Cruise under the Mackinac Bridge. Let me tell you--this wasn't just a boat ride, it was a floating block party with the best views in Michigan. The boat itself is a two-tier beauty that holds around 100 folks, but lucky for us it wasn't packed. We snagged cushy patio sofa seats on the top deck (pro tip: get in line early!) and parked ourselves right in front of the live entertainment. And what entertainment it was! Our singer had charm, pipes, and a playlist straight out of the Yacht Rock Hall of Fame. Think Michael McDonald meets "Dancing With the Sunset." Everyone was singing, swaying, and probably rethinking their life choices if they didn't know all the words to "Brandy (You're a Fine Girl)." The crew? Absolute gems. From the captain steering us smooth as butter under the Mighty Mac to the bartenders slinging drinks like it was happy hour at sea, they were all fantastic. Special shoutout to Emma, who kept spirits high (and beverages flowing). Drink-wise: the margarita was a bit too sweet for me--like sipping liquefied Skittles--but once I switched over to wine, I was smooth sailing. The highlight? Cruising directly under the Mackinac Bridge while the sun melted into the horizon in a blaze of pinks and golds. It was so breathtaking I half-expected Christopher Cross himself to appear on deck and whisper, "Sail away..." The night closed with a surprise duet: our singer invited a guest up for a Bob Seger number, and let me tell you--dude nailed it. I almost yelled "Play it again, Seger!" All in all, $55 for an hour and a half of boat-side bliss was a steal. Considering Mackinac Island charges $12 for a cup of grapes, this felt like highway--er, waterway--robbery in the best possible way. So if you're on the fence about booking this? Don't be. Just hop aboard. As Christopher Cross says, think of me when you sail away.

Really fun trip. The views underneath the bridge are incredible. There was a singer on board who…read morewas wonderful. She played a good mix of music. Great service by the staff.

Nice boat ride with great views and lovely staff. It would have been better to have some narration…read moreof the area to go along with the ride. But it was an enjoyable time.

We love the Ugly Anne sunset boat tours. They are the best! We gave my husband the gift of a sunset…read moreboat tour for Father's Day. He loved it so much the first time we gifted it again! The views are beautiful even in cloudier weather. Would highly recommend!

Staff were professional and polite. The trip was uneventful. Our luggage made it safely both ways…read moreincluding the two bikes our spouses brought. Seating is a bit crowded, and priority seating for a large special group meant that none of our group of four could sit together.

They offer two different types of parking here, and they both cost money. The regular parking costs…read moreless, but you need to take a shuttle to the parking lot, which is off site. The premium parking costs more but it's near the dock. So you choose! We chose the regular parking, but we almost missed getting on the ferry because it took a while to get to the parking and back. Ferries leave every hour, usually, so we would have had to wait an hour. So, four stars because of the parking situation. It's kind of a bummer, but they got you by the cojones because where else are you going to park if you want to catch the ferry to Mackinac Island? The rest of the ferry experience was great. The people expertly tag and handle luggage, and the ride is smooth. You can sit on the deck and take in the view, but keep in mind that it's very windy and can get cold, even during the summer months. Or you can sit below deck where it's climate controlled. You can still get a great view below deck. The trip from the mainland to Mackinac Island (and vice versa) takes about 17 minutes, and they depart right on time. Don't be late, or you'll have to catch the next ferry.

Great experience. Staff was friendly and knowledgeable. Will certainly go again next time we are in…read moreMichigan.

I would've never done this alone, but since my daughter wanted to I made a reservation and am SO…read moreglad I did! All of the staff were amazing! From the questions I asked on the phone, to checking in, to going out on the ride. The captain (Jim I think) and mate made us feel comfortable and we will definitely be back if we ever go up there again.

For the sixth year in a row my family has rented skis from the Bahnhoff ski shop. Our experience…read moreis always excellent. The quality of equipment, the correct fitting and the wonderful service keeps bringing us back. This year we had a problem when on our second day of skiing. Our granddaughter hurt her arm late in the day to the extent that the ski patrol snowmobiled her down the hill and we ran her to Spectrum hospital. In the chaos of getting her down the hill and to the hospital we left some rental equipment at Nubs. Bahnhoffs only concern was with the health of my granddaughter, not with the rentals. They showed complete understanding and compassion for the situation. End result, we lost a helmet and set of poles. Their equipment was the least of Bahnhoff's concern. The manager said to not worry that they will work with Nubs in retrieving the equipment. What a great staff Bahnhoff Sports employs, I thank them all. Bill Van Cleve Ann Arbor MI

Enter at your own risk…read more "Guys, come on! It's a holiday. We're closed. You gotta go!", said no business owner angrily to guests that just spent $600 a mere FOUR MINUTES after closing. Just kidding. Don, the new owner of Bahnhof said that to us. CONTEXT: We showed up 75 minutes before closing on New Year's Eve. We immediately asked for support with our selections. An incredibly bright, pleasant, and patient young man did an AMAZING job explaining all the ins and outs of the items we were considering. Item by item, we added to our pile and proceeded to checkout. We loved our experience up to that point and sincerely looked forward to bringing in our four adult children for complete outfitting at the end of January-likely totaling thousands of dollars. THEN it happened! At precisely 7:04 pm, our transaction was finished. We grabbed our bags ready to walk out, and I asked a question about socks. As the young man was answering, the angry old man others complained about in their Google reviews very snottily says, "Guys, come on! It's a holiday. We're closed. You gotta go!" We were dumbfounded. Who speaks to any customer like that? In my experience, someone who lacks gratitude, respect for others, and basic human decency. Supporting this store was a grave error on our part, which is why we promptly returned every item the next day. We then proceeded right next door to Boyne Country Sports, where we received INCREDIBLE service from a staff who clearly RESPECTS and APPRECIATES their clients. As a local resident and life-long entrepreneur that consults with small businesses, I *passionately* support small-local whenever possible. Frankly, that makes writing a negative review more difficult. However, I feel it is a duty to share our experience, so you can choose to spend your hard-earned dollars where they are appreciated. After sharing our experience with many other locals from Boyne City to Petoskey over the last few days, it seems that most who know this character have one common point of knowledge - he does not like out-of-town visitors. This is evidenced by other 1-star Google reviews, Don, shows up as an angry, rude, and spiteful old man. I would go as far as saying he is an utter embarrassment to the local small business community. I feel for his staff (the young man others have mentioned) who are left working for a tyrant, who seemingly likes to bark orders at his employees. And, it may only be a matter of time before the right local business owner comes along and sees the value of this young man and others, and how fortunate they would be to have them represent their store instead. For locals that have been supporting this place for years (most prior to Don's purchase in 2017), perhaps your experience is different. For those of you traveling to the area, I invite you to spend your money anywhere else. From direct experience, I can say that you will receive better service and better selection, at a more competitive price. In my 25 years of helping businesses grow through their challenges, I have learned that some owners know their strengths and weaknesses, and where their talents are best utilized. And then there are some who are clueless. In my experience, Mr. Marszalec is clearly the latter. Otherwise, he would know not to step foot in the retail, customer-facing space. I can't help but wonder what the Smith's think about this type of reputation being created after spending 40 years building such a wonderful business. Unfortunately, having knowledge, experience, or even a passion for an industry does not equate to being a good operator, much less a good leader. As such, despite feedback being a gift and an opportunity to learn and grow, I have little hope of my review creating any actual change in future customer experiences considering he chose to not even offer a heartfelt apology. So enter this store at your own risk - or simply support a different local business instead.

We had a group of 14 do a rafting trip this weekend, aged 8-74. We did the 2-hour rafting trip…read more Based on the website description, this seemed to be ok. It was the most chaotic, stressful, dangerous thing we've done as a group. Do not do a rafting trip if you think you're going to have any time to enjoy the scenery, talk, or enjoy a family activity. The river was extra fast due to high water levels and there are constant obstacles to avoid. We are all lucky to have made it with only minor injuries. Way too many close calls. It was not just us that were not enjoying our time on the river. Every kayaker and tuber we encountered felt exactly the same way. Several said they'd been crying at times, it was so chaotic.

Great trip over the New Year! Tanner was knowledgeable and he kept us dry while pointing out some…read morenature. Such a pretty ride. Will definitely go again!

We scheduled an 11am start time to see the Arch by kayak. We were driving from Petoskey. We thought…read morewe left in plenty of time to park and catch a ferry to get there on time. Well, we missed the 10:15 ferry by a minute, then were too far back in line to catch the 10:30. We ended up on the 10:45 ferry and I called to say we would be late. Our guide, Glen, and the two other kayakers were so gracious as to wait for us. We were so grateful! It helped that the shop is right next to the ferry dock. Glen was a great guide. He was very attentive to a member of our party that was not experienced, and gave clear direction. After we got in a groove, he answered my stream of questions about the island and was a wealth of information. He took our photo in front of the arch, and came to my hangry rescue with a granola bar I desperately needed. We were so glad to get out of the crowds and be on the crystal clear water of Lake Huron. It was so peaceful. The kayaks and life jackets were very comfortable. I highly recommend Great Turtle Kayak.

What a great way to spend a few hours on the Island! Don't get me wrong, the Island is great…read more... transportation choices are walking, bicycling or by horse . Horses are cute, however.... When a horse has to go, a horse has to go and it isn't perfume or roses. Kayaking around the island and seeing the sights is a wonderful addition to the experience. The equipment is an excellent shape and the guides are well trained, informative and funny too. Don't forget to visit their gift shop..... nice shirts at a good price too.

Managed to catch 15 fish over the course of 5 hours. Chris was great conversation, patient and very…read moreknowledgeable!

If you are looking for a guide that's knows the sport in and out this is your guy. Had us on fish…read morefrom the first line we dropped. Knew his equipment and how to show you to use. Great for any experience level. Thanks Chris one of the best trips I have taken.

They were almost 15" late and because of that rushed us through for next group…read moreRides were very short 8-9 minutes They should make that clear in their advertising

So much family fun! They crew was very accommodating and gave us the early morning price later in…read morethe day. We had a big group with many kids. Everyone had so much fun and felt safe and comfortable! Would definitely recommend this adventure to anyone visiting the area!

I bought a used pontoon boat a few years ago from them. It's been a great boat and their…read morerecommendation to buy it was good advice. I've had the boat serviced by them for the last couple of years. So far, everything has been fine. They are very nice, and responsive. Everyone seems to care and know what they are doing. I found the owner very pleasant and concerned with addressing concerns.

DO NOT GIVE GRAND BAY MARINE YOUR BUSINESS!!! Absolutely horrible experience that I hope nobody…read moreelse has to endure. The whole operation is a phony scam and it all starts from the top with the owner Liz. They promised heated indoor storage, took our money, and were unable to provide us with indoor heated storage come late October. Mike the service manager was a complete ass when trying to come up with a plan as to what they were going to do, while the boat sat outside in the elements for weeks. They then transported the boat to another facility, and during the process proceeded to wreck the boat costing $32,000 in total damages. After months and months of back and forth email exchanges and getting nowhere, I began to get very frustrated and asked for an in person meeting to discuss how we were going to move forward. Owner liz and crew met with me and assured me that she would handle it. We left the meeting after coming up with a plan to order parts and start the repair process, in which they said we would have to wait weeks before other boats are worked on in their shop first. They cashed the two party insurance check and then proceeded to do nothing once again. After another week of them not doing anything, I once again followed up to see what was going on and Liz absolutely lost her cool with me. She called me a "little baby", told me that she was not going to give me my money back, and told me that I was not allowed at her place of business...! I had to work with their insurance company directly on how to recover the money to get my boat repaired. Thank god this nightmare is coming to an end as we were able to get the boat and drive it down to Grand Haven where things are finally getting done!! We did learn that they also did not perform oil changes, did a horrible job with acid on the waterline, and prepped the boat like they were just going to leave it outside and not tell us (they actually did this to another customer we've heard from). It never ends with these guys. Horrible, horrible experience. Stay far away from Grand Bay Marine. You're asking for a lot of trouble. This is the first review I've ever written. I'm not one to post something like this, but this company is really that awful that I felt the need to. Thank you for your time, and I hope this helps spread awareness as to how shady Liz and her company Grand Bay Marine truly are.