I WAS a long time customer here, been going for years. Don't get me wrong, I wasn't in here daily or anything, but I have bought, sold, traded many things in this place. Action figures, books, cd's, DVD's....everything. That is until recently. I have never EVER had a problem buying or selling anything here, until yesterday, when this jerk hipster bearded weirdo decided to essentially accuse me of being a thief. 1. Don't tell me absolutely no one has ever come in with a video still wrapped, I'm sure it happens often. 2. Don't tell me nobody has ever come in with a duplicate movie before. I find it extremely hard to believe this has never happened, people accidentally buy a movie they already own here and there, it happens. Another point, DVD's become next to worthless the longer you wait to get rid of them, I think the best idea if you AREN'T planning to keep a movie, is to sell it as quickly as possible to get the best resale value for oneself, don't you? It's also the holidays and people likely need to gather as much money together as they can for any number of things that cost money during this time, I'm one of them. Well, I brought 3 movies in one evening, didn't have any problem even though I could very easily feel a scumbag sense of entitlement from said beardo right from the start, dude...you work in a used book store, get over yourself. Again, zero problems though. I had to come back the next day because I only managed to make it in maybe 10 minutes before they stopped buying for the night and couldn't gather everything at that moment. So, I came back the next day and brought 6 more movies with me, ONE of which was a duplicate from the previous set, said scumbo was again working, and I almost got the feeling right away something was wrong, my feeling is even after no problems the night before, that this guy had likely flagged my account, maybe 5 minutes went by, called me to the back for my "offer" and the jerk guy that this is all about had taken over and essentially flat out accused me of being a thief. Said I need receipts if I ever want to sell anything there again. Who keeps receipts for all of these things?.....Oh wait they don't, you just basically told me I'm now banned from selling things because I'm guessing you didn't like the way I looked, very judgmental, very bigoted, and to be perfectly honest, after coming here for YEARS, having brought in a wrapped/new movie before, and even once having a duplicate movie and NEVER having problems....I don't know what it is. It must have been him judging me based on my looks, cause I don't know what else it could've been, my account was clean, and other than this, never any issues. Obviously I will never be selling anything in here again, because of A$$face McGee here, but regardless of that, I will NEVER EVER EVER EVER buy a single piece of ANYTHING, book, game, cd, record, dvd, whatever, I could care less what it is, again. Thank you Mr. I'm better than you and know who you are and what you're here for, Thank you, you have made a previously loyal customer completely hate your store and business and will do nothing but try to steer people to ANY other store but yours from this day forward. Word to the wise, Open your movies before you go in, or you're a thief in their eyes, don't ever bring in two of the same ANYTHING, or you're a thief in their eyes, and if your movies happen to be newER, probably should scuff them up a bit and make them look older or more used(and in turn lose yourself money for it not being in great shape), OR you're a thief in their eyes. I'm pretty upset with you beardo weirdo, you also picked the perfect time of year to be rude as all hell and look down upon me, Happy Holidays. I sincerely hope you have fun living in your mother's basement for the rest of your life reading Phillip K. Dick novels snarking at everyone you perceive to be less of a human than you. I also hope this company wises up and lets you go, you're rude as can be and worthless as an employee. One thing you DO seem to be good at, is pushing customers away, pissing them off, and making them never want to come back. Congrats bud! Mission accomplished. Could not be more dissatisfied. read more