Gina provided excellent service and removed 3 links so my watch band would fit perfectly…read more This store is pristine and beautiful! This business has been around for 99 years! Wow!! Beautiful jewelry! Stunning engagement rings and wedding bands, gorgeous watches, and more. I definitely will come back here for those future purchases.

We shopped around at multiple stores (and online) but Michael was a jeweler who really listened and…read moregot excited envisioning my fiancée's custom solitaire engagement ring. Michael and Peggy made my us feel confident and informed throughout the design process of the band, and provided multiple diamonds to compare for the final stone. Considering it's difficult to find an oval rose cut diamond, I was very happy with the final cost coming out much lower than expected compared to online prices of similar rings. When she eventually kills me and collects the insurance money I'm sure she will return to design a nice necklace.

This is the best place in Dearborn , to get your Jewelers , very elegant and friendly team .read more

Taghreed and her family are very trustworthy and helpful. I don't buy hold from anywhere else!!!read more

Trashiest place in royal oak. Horrible staff. Owner is a pompous fool. Purchased a ring and had it…read moresized. It broke 3x. Each time being repaired at their facility. Owner suggested that if you buy a car on sale, as I bought the ring on sale, the warranty doesn't transfer. I was confused, does he associate his store with a used car lot? Went to three local jewelers to see if they would buy the ring. Two refused and said it was poor quality. Third bought it for a loss from what I originally paid.

Last summer, my now-fiance and I were looking around to purchase an engagement ring for myself. We…read morewent to Brilliant Earth, in Birmingham, which had a lot of nice rings; however, when I emailed them follow-up questions, they didn't respond for over a week (apparently my email ended up in the sales lady's spam inbox ...). During that time, I found Metals in Time online, and stopped by the showroom. I worked with Emma to choose a ring for myself and also a middle stone. Sergio, the owner, was very helpful as well, and had me try on multiple rings. The one I liked was shaped differently then I preferred, so he customized the ring for me. For a 1-kt. (lab diamond) ring plus the matching wedding band, he offered us a very reasonable price. We liked Metals in Time so much that we had my fiance's custom wedding ring designed there too. He thought he wanted white gold, until he tried on a platinum ring and preferred the heaviness of that one more. He wanted a ring with lab diamonds and lab emeralds, and he brought Sergio a picture of a similar one online he liked. Sergio was able to design it to his specifications, and gave me a pretty good price on it, as well; I know platinum rings can sometimes be expensive. The best part is that Metals in Time is always reachable via text - we go in every six months to get our rings cleaned, as part of their warranty (the smaller stones are under warranty, as long as you stop by every six months), and I always text beforehand to ensure that the store will be open. Highly recommend this store if you are looking to purchase engagement or wedding jewelry. They also have a nice selection of watches and other jewelry, I've noticed.

I returned to store and my diamonds checked out to be diamonds. I got a great salesman.read more

Don't sell your precious metals there. You won't get anything close to what it's worth.read more

I want to say thank you to Jamie and Chacara. I felt as like I was working with family. They made…read moreme feel so comfortable and relaxed especially in trying to find the perfect piece of jewelry for me. They were knowledgeable and guided me. I will definitely be back and will be looking for them. LOVE YOU TWO:)

I love the staff in Novi and the store layout. The team is super friendly and knowledgeable. My…read morefavorite place to buy gifts!!

Good service, very knowledgeable in their products, easy to understand them. Fully cooperate to…read morefulfill what you need and want.

Smell of curry, was disgusting during lunch hours. I am not sure was there any Indian or not but…read moreregardless the stew/curry smell in a close place was not pleasant. Customer service was ok but the a place like diamond store should be welcoming. I was like waiting to get out of it quickly due to ugly food smell. Management should maintain a standard environment and ask their team to eat out or only bring non smelly food in the store.

I wanted to update my 35 year old wedding set it was a round solitaire diamond. Michel helped me…read moreto customize it by adding blue diamonds to the shoulders and he put them in a beautiful pave setting.

These guys are incredible!!! I went in to inquire about getting my rings soldered together and as…read morewe discussed options, they offered to make a custom anniversary band to match my wedding ring for our 25th. They are true designers and artisans and took so much care and attention to detail. They listened and created an amazing piece, and used my original ring! And the price was more than reasonable. Congrats, you've got a customer for life! I LOVE my ring, thank you!!!

Amazing Experience we came from Algonac, Mi., because we seen the advertisement on TV, we thought…read morethe store would be bigger, but we asked for Mary Ann, she was great, knowledgeable and asked my "wife" the right question. Do you like ring, she said yes. Also, when we picked up ring next day, store manager "Phil" was very helpful including cases & information. Must See Returning for Christmas for Wife. Note: The Jeweler doing work in window was 10 of 10.

The staff was friendly and helped me to select a ring within my budget. Their selection of loose…read morestones was extensive. They have a layaway plan which I took advantage of. They have quality bracelets, necklaces, pendants, and watches. I would definitely return.