Decided to come in and check out the store, have passed it a few times during our walks downtown…read more The center of the front shop area has a bunch of bins and boxes. They're going through some structuring of their Center displays. The owner, Brendan. He's had the shop here for 38 years. That's quite a long standing. I got five antique rings resized. $120 to resize each. Brendan said he should be able to finish them within a week, even though they're quite busy. He said that they will call me when it's done, but I can also check in if they don't call me in a week. The 5 rings fit perfectly now and look great. $600 to resize five rings, at a cost of $120 per ring for the resizing. He said two rings cracked during the laser process he used to resize them, was able to fix and solder them up to look perfect. Happy with his work.

This is super overdue, thanks to the pandemic and life changes I've been a bit distracted (sorry!),…read morebut I went to Brendan with a unique situation where my late grandmother had given me a nugget of gold to make a ring out of it for my future wife (yeah, I know). I found Elements on yelp and checked out their website where I saw a video of the process they go through to make jewelry so I dropped in. Brendan was very kind and informative and made a process I knew nothing about really easy to understand. I gave him an idea of what we wanted and dropped off the raw materials I had on me to get my now fiancee's engagement ring and even my own wedding band. Since it was a unique gift I asked if I could come in to document the process to which he agreed. He first sent over mock-ups of the designs and answered any questions I had then had me come in when he was ready to melt down my "grandma-gold". That experience was pretty cool and huge thanks to Brendan for accommodating me. A week later it was ready for pick up and was perfect. It's been a while but thank you again Brendan and hope you and your loved ones were safe since I saw you last.

Didn't realize there are so few locations with a certified representative to replace a battery for…read morea Shinola watch. They're clearly all about Customer Service. They even have a bar. They have a little candy and snack stand as well. I don't think I've ever seen an actual bar inside of a jewelers. It looks like tappers is the main anchor at the shopping center? More like they have the biggest outdoor signage. Have to insist the Orchard mall to get to it. It's inside and to the left. $15 for a quick battery swap. $35 for a full sweep check and reseal and battery replacement. Steve told me to come by today and he would be able to replace the battery for me in 15 minutes himself. He's pleasant. This jewelry store has some of the most beautiful sapphire and diamond jewelry I have seen among other stores. Their variety is expansive and extensive. I was able to get the battery replaced, but they were not able to get the crystal or back resealed, so it's currently not considered waterproof. Have to limit any splash on it, and obviously cannot immerse in any water until it's taken to the factory location. Service is very good.

I took my platinum hoop earrings to Tappers West Bloomfield to have a broken prong repaired,and…read moretheir master jewelers actually custom crafted two new stronger prongs for my earrings. My OUTSTANDING customer service associate Francesca sat me down & served me flavored Italian sparkling water and chocolates while I waited for my diamond earrings to be cleaned gratis. Francesca was warm,very accommodating,and she even had another ring of mine evaluated and resized for me. People,believe me when I tell you that Tappers West Bloomfield offers their clients the best customer experience one could ever hope to have. I enjoyed myself at Tappers more than I ever have Tiffany & Co at Somerset Collection...And that's saying something! Please pay them a visit and ask for Francesca for a first class experience. You can thank me later.

Fantastic!!! Lovely people, wonderful service, beautiful jewelry! Once you go there, you won't go…read moreanywhere else!!

I had damaged my wedding ring pretty significantly and they repaired it in about a week. I was so…read morehappily because I had had it with another jewelry store for over a month before they told me I had to take it somewhere else because they could not repair it. My ring looks brand new and I am so appreciative! They have a nice selection of jewelry with some vintage pieces. I'm glad I found Stones!

Went in for appraisals, wasn't sure if I would need to make an appointment or not. They fit me…read moreright in and completed two appraisals within 24 hours. Very reasonable prices compared to others nearby who offer the service. Nice people, comfortable and secure environment.

Photos don't do justice!…read more I disliked my old oval style ring so much. I knew I was a marquise, emerald or assher cut type chick. So I worked with an amazing jeweler named Nick and his team at Infinity Jewelers USA. I looked at a lot of places however, I was happy with the service and how they treated me when I walked in the door. Nick was so patient with me as well because I kept debating between emerald and marquise as it was time to pick the final center stone setting. I came with an idea and less than a week later I had this beautifully customized ring. Usually I go for moissanite as I am not a diamond girl. This time I went with lab diamond because in the cut it just looks better. I totally recommend this company for all your jewelry needs. So if you're looking, contact them.

My husband(!!) and I got my engagement ring here and while I wasn't present to shop for it, he said…read morethe woman working with him was extremely patient and helpful, showing him 25+ designs before he settled on the one that he ended up buying. I absolutely adored my ring and thought it looked beautiful. ...but it was way too big (not at all Tapper's fault, I thought I was a different size than I am). We took it back today to get resized and the woman was great with measuring my finger to get an accurate ring size. While there, she asked if we wanted the lifetime protection which we opted for. It includes damage, shipping, resizing, etc and because we bought it, our resizing was included. The store is beautiful, clean, and there are lots of goodies everywhere to enjoy while you shop. I also had to use the restroom while there and it smelled bizarrely good and was impeccably clean. Very conveniently located as well, right near eight mile in Novi. This is the second piece of jewelry my husband has bought for me from Tapper's and I'm very impressed!

I enjoy coming here the team is helpful. Especially Marita, she listens and has wonderful…read morerecommendations. I am excited for my future pieces to add to the collection. And I made a goodie bag of sweets to share with my sweetheart.

He did an amazing job repairing multiple pieces of jewelry for me at a very reasonable price. One…read moreof my necklaces has been broken for years, no one would fix it because of the amount of work involved I couldn't be more pleased ... I would highly recommend them.

If you are looking for a great selection locally, this is your place. The customer service is…read moreexcellent and the owner works with you to find exactly what you're looking for. I came in searching for a spacer band to go between my engagement and wedding rings. This was the perfect place. There were so many bands to choose from and I had everything from very ornate bands presented to me to simple ones. Ultimately, I went with a lovely platinum band that was reasonably priced. because it was a little more than I had budgeted, I was even able to use the generous layaway policy. Excellent, excellent customer service and very friendly. I will return.

I needed an appraisal for my wedding ring to update my insurance policy. I brought my ring in and…read morethe appraisal was done right in front of me. She did an excellent job for a very reasonable price. I would recommend 14 Karat Jewelers for any jewelry needs.

Everyone at this store is extremely helpful, friendly, and reasonable. Have had multiple pieces…read moremade/fitted here and would recommend to any local residents.

Incredibly helpful and very friendly staff. I was looking for a Jeweler. They recommended to me to…read morefix my bracelet. Not only did they fix my bracelet, but they offered me additional services at very fair charge for other pieces. They were straightforward versus feeling like I was being sold something. I will return for to purchase a special price from them. Highly recommend!

MB Jewelers has a long reputation in our family as my parents, mom really, redid her engagement…read morering with Morrie around 1982. Added a whole lotta gold to a beautiful 2 carat emerald cut diamond. It was all the fashion of the day! Chris, still there, did the work then AND just last year, 2023, reworked it into a contemporary engagement ring for my nephew and his fiancé. Mom's estate jewelry was evaluated in 2022 when they provided appraisals. Trusted and valued jewelers for decades!!!