Stay away from Metal Mayhem, Troy Rogers, and Sharon Rogers in Snowflake, Arizona! I have worked…read morein the automotive industry for almost 20 years. In that time, Metal Mayhem is the WORST body and restoration shop I have ever had the misfortune of coming across. In my opinion, their work is shoddy and their business practices are highly unethical. Moreover, they are currently trying to dilute their poor reviews from actual customers with 5-star reviews from friends and employees. If you believe you have been scammed by Metal Mayhem, Troy Rogers, or Sharon Rogers, I encourage you to write negative reviews online and file a consumer complaint with Arizona Attorney General. Troy and Sharon Rogers provided me with an estimate to restore my 1969 Toyota Land Cruiser FJ40 for $19,427.80. The parts I sent were supposed to be deducted from the final bill. However, in October 2018--a year after the restoration was supposed to be completed--they tried to charge me a total of approximately $50,000 ($30,000 over the estimate). This was in addition to the thousands of dollars in parts they ordered from me and never paid for. The outrageous final invoice was sent by Juana Channel, who is married to Jeremy Channel, both of which are attempting to inflate Metal Mayhem's online reputation with 5-star reviews on Google. Troy and Sharon Rogers promised the vehicle would be completed in October 2017. Yet, they strung me along for over a year constantly claiming the vehicle was almost finished. For example, on October 26, 2017, Troy texted me that he was getting ready to paint the vehicle and "this thing should take as a week or so to put it back together after that." The vehicle was not put back together the following week as stated. Troy continued to lie and mislead me. In November 2017, Troy stated that 85% of the bodywork was "completed." In January 2018, Troy said the vehicle was "really coming together." However, months later, it still wasn't done. Troy then claimed the vehicle would be "fully done the first weekend of June" 2018. This was a lie. Then in August 2018, they claimed it would be done "in the next day or two." That was also a lie. They then claimed the vehicle would be "finished completed" the "next week." Again, another lie. These lies continued to happen all through August, September, and into October 2018. To make matters worse, an independent inspection by a certified body shop revealed Metal Mayhem's bodywork was "below industry standards," and it would take a full refinish (about $10,400 of repair) to bring the vehicle up to professional standards. This independent inspection had to be rescheduled because Metal Mayhem couldn't even get the vehicle running after they said the restoration was complete. In order to get my vehicle back, I had to sue Metal Mayhem for consumer fraud and breach of contract. Once I did finally get my vehicle back, the vehicle was trailered directly to a competent repair facility where they are finding it has numerous mechanical problems, including several serious safety issues. It is unclear whether these issues are due to intentional sabotage or simply Metal Mayhem's poor workmanship. Nevertheless, these problems are supposedly going to be covered by Metal Mayhem's promised warranty. Yet based my two-year ordeal, I would not be surprised if I am going to have to sue them again to get these items covered. Metal Mayhem claimed they replaced 266 parts on the vehicle and there are "3 or 4 totes of old parts." Despite several requests for these original parts, Metal Mayhem has failed to return them. Again, I will once again likely have to sue them if they are not returned promptly. I will update this review accordingly. Do yourself a favor and STAY AWAY FROM METAL MAYHEM!!!!

Super happy with my door repair. They were professional and…read morequick. Got my car back when they said. Other places I went to said up to 3 weeks to get it done. I got my done in 3 days. They even drove me home and picked me up. Troy and Levi and the girls were all super friendly. Highly recommend!

Worst customer service ive ever had. Tammy is beyond rude despite being" excellent at her job" then…read morewhen ask for manager to call back he was even worse. Lied to me when I asked for owner to contact me as obviously he wasnt going to address the issue. And was told " he's a silent owner and he wont call anyone. Started recording the call and asked him to repeat that. He went silent for over 3 mins while speaking to a woman in the background and then hung up on me. Proceeded to tell several more lies before I hung up and contacted horne auto group down in the valley to speak to John or Aaron. Do better Eddie and Tammy. Customers beware steer clear of this place unless u want to be treated like garbage

We DO NOT ~ I REPEAT ~ DO NOT!! RECOMMEND HAVING ANY WORK DONE HERE!! We were NOT satisfied with…read more the process or the finished product! Very Unprofessional! We took our truck to Horne Collision for repair on Tuesday, Sept. 3, 2024. We were told that they could have the work done and we would have it back in two weeks! ---* I asked and was told there would be no problem with getting the parts needed for the repair!! * --- After 3 weeks and NOTHING done on our truck yet . . . I wrote a review on here *YELP*. My husband received a phone call the next morning. He was told that they (Horne Collision) saw my post on Yelp and that he was to come and get our truck. They were not going to do the repairs!! Because of my review!!! SMH!!! The ONLY way that they would go ahead and do the repairs is IF I WOULD DELETE my review!! SO . . . I did. For my husband and the need to get our truck repaired and back!! But I did take a screen shot of the post and am attaching it to this review. SO, FIVE (5) WEEKS TO THE DAY ~ WE GOT OUR TRUCK BACK. Tuesday, Oct 8, 2024. And NO!! We are NOT happy with the work/repair! Won't be back! And FOR SURE DON'T RECOMMEND THIS PLACE!!!

I was sideswiped while driving my wife's car. Needless to say that wasn't good. It really tore up…read morethe front end. Heck's got it in and was able repair it nicer than new. They found damage that was worse than the other insurance companies estimate and mmade all the arrangements so it needed cost us anything plus we just dropped it off then later picked it up. They were very personable as well.

They gave me an appointment immediately within just a couple of days. Quality service at a…read morereasonable rate!

The best place ever! Great customer service, my Truck looks Perfect!! And they were so quick! I…read morehighly recommend Show Low Auto Body!!

What an excellent job Lewis and Branden will do for you!! Quick service, fair prices, great…read moreestimates, and superb work, made our 16 year old truck look brand new!!! I promise you will not be disappointed! This is the place to have your car body work done for sure!!!

We were traveling and our convertible roof wouldn't retract. We ended in at Doyle's because…read moreSpringerville was the nearest town. Doyle and his friend Troy spent over 1 1/2 hours fixing the convertible top on our Audi TT so that the roof would close. Doyle would not take any payment for all the hard work, trouble shooting and wrenching! We cannot tell you how much we appreciated their help and generosity.

Needed damage on front of RAV-4 repaired. Another shop said we would need to get a new bumper;…read more$2800 total. Took it to Mike. He gave me an estimate of $540 to repair and re-paint. Fantastic job....looks like new. Very pleased.

Mickey Pomeroy and his crew are the best! Pomeroy's Auto Body and Paint have worked on my truck…read moretwice now. Both times, the work was perfect. Very professional and courteous. Mickey knows his business well, and brings both expertise and knowledge to what he does. The paint job was great and repair work done on the running board , as well as the tailgate latch, done in record time. I would not hesitate to recommend Pomeroy's.