Normally, I do not write reviews, they are far and few between -…read more Now... I will say this... Approximately a year ago I had used A Plus - I was in the hospital for emergency life saving surgery - and due to my health - I was not allowed to leave the hospital and had to leave my dogs alone for almost 24hrs - please understand - my leaving my dogs was NOT due to neglect - I was a day - 2 days at the most from dying - my situation was CRITICAL and the Drs stated if I left the hospital there was a very STRONG possibility that I could die driving home to get my dogs - my fear of dying was overwhelming to say the least and the thought of possibly dying driving home to get my dogs and possibly injuring/killing anyone in a car accident was not something I could risk... Unfortunately, one of my friends was not able to get to my dogs until the following day and she was aware of how dire my situation was - Needless to say, I knew that my carpeting was going to be hit with the dogs 'accidents'... About a week after my surgery I started to call around for a carpet cleaning company that would be willing to do the work without gauging me in the pocketbook... I found Alex at APlus - He was extremely kind and compassionate to my situation - He was willing to work with me in every aspect - I had never forgotten... And when I FINALLY came home - my carpets looked incredible and there was ABSOLUTELY NO 'ODOR' lingering... It was a HUGE relief to me! I reached out to Alex again, literally today, regarding a cleaning... He remembered me from the initial job and from previous conversations... How many companies will 'remember' you? Now I will not go into what we've discussed and agreed to... But, I will say this... For a company in today's era that is willing to GO ABOVE and BEYOND and TRULY helps a person and put's the customers needs before their own profits - Speaks VOLUMES... I'm old school and you are only as good as your word, a handshake means something... I can only go by the work he had done for me previously and I was very happy with results... But, the absolute generosity in helping a person in my situation, (I'm sorry I do not wish to elaborate), gives me renewed faith that there are still Companies like APlus who truly care about their Clientele... I may not be able to use his services as much as I would llike, but, he has a customer for life... Unless of course I win the lottery - Sorry Alex - if that happens I'm moving to Bora Bora! If you are looking for not only good work but a company who listens and actually cares... Give Alex a call... Tell him I sent you!

My family owned a carpet cleaning biz for a period of time so I know my carpet cleaning. A Plus did…read morea PHENOMENAL job in making carpets that are older look (and smell) fresh and new in a lasting and meaningful way. He was able to accommodate my short-notice request and crazy work schedule, and communicated well and clearly throughout the scheduling process. He showed up on time and finished when he projected he would. I was favorably impressed with his professionalism as well as the very reasonable pricing for his services! I waited five days after work was done to write this so any temporary effect would pass...you know how sometimes carpets look great right after while drying, then a few days later when dry, stains reappear and you see the work was shoddy - surely NOT the case with this work!) He also cleaned a sofa and dining chair cushions for me which look brand new afterwards. I went from thinking about replacing the carpets in the just-acquired home, to being able to spend those dollars on other projects, thanks to the outstanding workmanship of the cleaning job! I could not be happier with the completed job, and will definitely use this company again as well as recommend it to others I know.

I am STILL overjoyed with Rafael and Right & Clean Carpet Cleaning... and it's been FIVE YEARS! I…read morehave multiple homes & need a GREAT carpet cleaning service in my back pocket. I have been able to call at the last minute and gotten a personal response, with emergencies and had my fears eased and with a need to clean multiple trouble areas that I was totally doubtful about and had everything completely resolved. I HAVE NEVER BEEN DISAPPOINTED! From high-end, high quality carpets to mid-grade carpet in rental units, they do incredible work! It doesn't ever take all day! They deliver great customer service! You can count on them... I have for FIVE YEARS!

Dealing with this business has been an agonizing experience in every category I can think of and…read moreothers still waiting to be made. When it comes to chimney-cleaning services they're not certified inspectors and will not keep their word on services they promised. They were late, did not adhere to pandemic safety standards, were rude, charged higher fees at the last minute, and did a lousy job that left my house smokey after using it. INTERACTION * The person I spoke with said it'll be a "level 2 " service (pretty standard across the industry). They quoted me 280. * Technician was an hour and half late without giving me any updates. * Raphael came to my house, to which I asked him to wear booties over his shoes. He said he'll be in/out the house a lot so I compromised as long as it was limited to the chimney area. Later he wore his dirty shoes through my hallway and into the bathroom and demanded a bottled water to drink too. I could have denied, but I tried to show hospitality but he didn't reciprocate. * Because he blocked the driveway in, I had to call people to get a chimney grate, which I didn't know I needed. Many times he would take off his mask to talk to me or to his phone which he was late on catching up on paper work. If you're at my house, I expect you to provide 100 percent focus on the job. After looking at my supplies and telling me to get a grate, when it came, he evaded testing out the fire by saying I also needed a fire starter log. * Cleaning took about 15 minutes -- seemed pretty quick for what he kept saying was a "really bad" chimney. I asked the state of the chimney because it bothered me that it was such a quick job. He told me he's not a certified inspector, and he's not doing the video inspection. * After asking about the quoted 280 over on the phone, he decides to charge an extra 100 cause my chimney was "really bad." ... if you're able to get the job done in 15 minutes all while letting the machine do its job while you walk away to fill out paperwork, I don't understand how that could be so strenuous on labor. * After he was gone, I called up the company to report his behavior to a manager, to which I spoke with Alex. He offered no compensation or discounts for all their shortcomings. He only said "I'll talk to him." I've never been so angry at a company or technician for so many reasons. I was desperate to get my chimney working. Because other companies busy up for a month, I decided to give these folks a try, and I regret this so much. They're the only company to make me feel angry at myself for giving them the benefit of the doubt. They're not even worth calling back to correct the issues they've done to my chimney, my money, and my time. NOTE: Pointing out that most of their "perfect" reviews are coming from 1-review people. It's either bots or fake accounts

Came out next day. Great response time. Carpet is clean and smells good. Really, that's all I was…read morelooking for so *thumbs up*

I have to say Josh showed up on the agreed time we set. I showed him the areas to be cleaned and he…read morewent to work! Carpet is looking brand new! Very nice and professional. I had spill stains throughout one room and he was able to remove all the stains. He gave a time frame for the carpet to be dry. It looks awesome. Definitely would hire again due to pricing and service.

Great job as always Very responsive highly recommend. Steve is very conscientious always trying to…read moredo the best he can and we so appreciate him and his great customer service

I just had CitruSolution clean my carpets and they did an amazing job! My technician showed up on…read moretime and was very professional. He reviewed the area with me afterwards to make sure I was satisfied.

This was the first time we have used a carpet cleaning company. They did a wonderful job ok…read moreexplains their pricing and how everything worked. They showed up on time! Did a wonderful job treating our carpets. Especially our living room! We've had multiple dogs in this house and the carpet looks great!! Thanks Curtis solution for doing this for us.

This is an amazing company. They do an awesome job cleaning carpets and handle business with high…read moreintegrity. We will be using them again and again.

I had CitruSolution come out and clean my carpet. I was not impressed in the least. The solution…read moreused was so overwhelming and if you are an allergy suffer beware. The gentlemen spoke too much and was too OCD about everything which was extremely annoying. I hate I wasted my money. I most definitely did not get what I paid for and would like a refund, but I won't bother. I am not able to sleep because the smell is so overwhelming. My eyes are burning. Now I have to get someone else in to clean it again in the hopes of getting rid of the smell. I thought organic would be the best route. No way. Too over priced. I hate I didn't stay with a traditional company.

I have used CitruSolution many times with tremendous success. They are prompt, courteous,…read moreprofessional and very competitively priced. The are honest and fair; price quoted is exactly the price paid. They have cleaned carpet, rugs, upholstered furniture and even removed stubborn pet stains in both my Johns Creek home and my lake house. The owner, Steve, is very involved in the business and his attention to detail is phenomenal. I highly recommend CitruSolution of Johns Creek.

Did a great job of cleaning the carpets, even came back to retreat a problem area no extra charge!…read moreHouse smelled wonderful & I got my deposit back. Thanks Guys.

They do a great job. I have used them multiple times. They have come out the day I called. I truly…read moreappreciate their service. Happy my carpets are clean!

Exceptional Service from beginning to end! I called…read moreCarpet-n-beyond about a few weeks ago to clean my new apartment being as the complex didn't schedule anyone to clean it before my move in. From the moment I spoke to Sam on the phone, he was extremely professional and confident that he would get the job done and get it done right! Sam was on time, professional and my carpet looked AWESOME when he finished. It looked BRAND NEW! I am very pleased and will definitely use Carpet-n-beyond in the future! Thanks again Sam!