Dr. Messer was professional and courteous. She made my visit anxiety free! Highly recommend!…read more Dan Matthews

Dr. Weiss is knowledgeable, friendly, professional, and compassionate. I can't recommend her highly…read moreenough!

Dr. Bushore identified and removed a suspicious mole that turned out to be a melanoma. He saved my…read morelife. I have immense gratitude to Dr. Bushore. Strongly recommend.

I would not recommend Mr. Bushore if your concerned about skin cancer or skin diseases. First of…read moreall, he was 45 minutes late and didn't even apologize. I came in for a full body skin cancer check. He took about 2 minutes to check and did not even do a thorough check. It takes much longer to do a full body skin cancer check. I even had to point to a mole on my arm that he didn't even notice and he did a biopsy on it. He was probably late for his next appointment because he seemed like he was in a hurry. He suggested I get some type of laser surgery for my face to make it look better which is not the reason why I came in. He is basically a botox doc and his focus is on cosmetic dermatology. You will notice when you walk into his office that he only has cosmetic procedures on the wall and on the tv and nothing about skin cancer or skin diseases. I will not be back.

I am truly baffled by some of these negative reviews regarding the WD staff, billing, and pain from…read moreprocedures. If you're electing to have cosmetic work done, there will be some pain. The entire WD team has been nothing but upfront with me about all bills and expenses, and the staff is truly incredible. I cannot sing their praises enough. From the consultant to reception to the nurses, anesthesiologist, and surgeon, Dr. Chike-Obi, everyone I've had the pleasure of interacting with has made me feel like I am in the very best of hands. Dr. Chike-Obi's team has also been extremely communicative. They have responded quickly to all of my emails, called in prescriptions I've requested same day, and one of the nurses, Nicole, even gave me her direct number so that I can conveniently call or text with any questions/concerns. I don't want to say I've been needy or high maintenance ... it is my body and a permanent procedure, so I should feel empowered to ask any and all questions that I have. But I certainly have reached out a lot, and I've been really pleased with the care and attention I've received. Most importantly, I am certain that the WD team is totally and completely dedicated to their clients' health and safety. I went in for my procedure, and when the team realized that I had a family history of malignant hyperthermia, they immediately reassessed and rescheduled my procedure to a date and time when every possible precaution could be taken on my behalf. Rob, my anesthesiologist, was so empathetic -- he answered all my questions and assured me that the new course of action would prevent any adverse reactions to the anesthesia and even make my recovery a bit easier. I've not yet had my surgery, but thanks to the WD team, I'll be going into it with very little worry. I feel confident that my procedure and the recovery process will be as pleasant as all my other interactions have been thus far. If you're looking for bargains or quick-turn procedures, this isn't your place. But personally, dermatological care and cosmetic work are not things I'd ever want a bargain on, nor would I ever want my care to be rushed. This is a top-notch practice. Very lucky that they're here in Austin!

My go-to for all my cosmetic needs. Sarah Grimmer, DNP-BC is AMAZING. Very skilled and…read moreknowledgable. Made me feel comfortable from day 1. I get dysport, microneedling and prp and results have been out of this world, my skin had never looked better. 10/10. Would recommend to anyone.

I came in super nervous about my skin and pricing (because I hadn't checked it out completely), but…read moreas soon as I stepped foot in the root I felt comfortable with the assistant, she was understanding and sure about what she was saying, she asked all the right questions, and when the doctor (dermatologist) came in she immediately knew what was wrong, she gave me options, she didn't judge me, she comforted me, unfortunately I don't really remember her name but she was super sweet and this place is definitely a 10/10. I'm a teen and I have heard all of it, from doctors not understanding your pain, to giving you false information, I can't wait to go back in April for testing! And it's not even pricey (atleast for me.)

Unfortunately I have to give this review - I don't like to write bad reviews, it's not easy running…read morebusinesses, but this was just very poor handling. The way front desk handles customer service in this day and age is absolutely terrible. They have another third party service that has to verify insurance and they might take whatever time they might so you have to wait for may be 10m or 2 hours, who knows! Ok can I give you my info with you? Brash No! Only they will do it, you can wait for I don't know how long or pay a hefty fee now and you will have to send details to your insurance and deal with them. Ok if I pay the fee now can I see the doctor? No I don't know how long it will take as you were late! No I was on time, your team could not figure insurance. Sorry just bad! Rough experience over all and just didn't feel a top shelf service for what this facility could be.

I cancelled my appointment today because I listened to a weather announcement that said that a…read moresevere storm was approaching in our area with rain and hail. I knew I was giving the office less than 24 hour notice and explained that out of caution I need to cancel my appointment and rebook. I received a call from the office that because of the less than 24 hour notice I was to be charged $100.00. I do understand a fee charge but as a regular customer I fell the fee is excessive. UP DATE I just received a call from Westlake dermatology, they have been my dermatology center for years, they called and said that they were cancelling my fee of $100.00, they to had seen the weather alert and that they did not feel the fee was warranted due to the circumstances. I have always been extremely happy with Westlake Dermatology and Dr. Richards. So, thank you Westlake Dermatology, I am truly a happy customer.

Professional top end, high class, on point, very well staffed with experts, wonderful facility, and…read moreso far what I cam in for is resolving quickly. Have taken my kids and my lady here, and my Mom Dad as well and they always are outstanding and have a lot of great locations in the area!

Dr. Doziedr is an exceptional doctor and has a marvelous staff. She knows how to select and train…read moreher associates and that is evidenced by how they treat her patients. They either intuit or have been trained to understand that they, no matter their station, education, or what have you, are in the end in the customer service business. That understanding is so rare these days that Dr. Dozier and her staff are unicorns. I lack the words to express how marvelous it is as a patient, customer or client, to come across an enterprise that understands what it does and how to deliver on its mission with kindness, respect and a smile. It would seem simple, but, sadly, it is not.

I had a Moh surgery to remove a basal cell in my cheek, which was less than 1mm but after removing…read moreit, it became about 3mm to make sure no cancer still existed, to which I was grateful. However, to close it by stitching, Dr. Dozier decided to slice my cheek (where the cancer was removed) down, about 2 inches vertically. She explained to me that she followed how I smile and she marked where the slice was made. When it's healed, it'd look like a wrinkle when I smile. Stitching it up took a long time to the point when I realized it was not what I wanted. I was visibly upset. It won't look like a wrinkle. Literally it looks like a knife cut. She is a Moh surgeon, not a plastic surgeon. Now, it looks like a cut of 2 inches long, compared to a 3mm hole. Besides, I have an acne scar. I am applying scar treatment gel for 6 months and hoping the scar will go away. I wish she closed the hole instead is making the scar look bigger.

I'd like to give a shout out to the front office team at Westlake Dermatology's Southwest Parkway…read moreoffice. Caroline, Claire and Amanda are attentive, professional, friendly and genuine. I nearly left the practice after 2 interactions with the team at another of their offices (I called the practice and asked for someone to call me back about it - they never did). I gave the SW Parkway office a try and I'm glad I did. I'd be proud to have these ladies represent my brand!

THIS PLACE IS THE WORST!!!! They let my child's stepmother bring her in as a new patient without…read moreANY parent consent!! They did not ask stepmom what her relationship to the child was at check in OR when they took my insurance card with my name on it. Most doctors offices know that they can face major legal and professional liability for treating a minor without valid parental or guardian consent. When I got access to the portal after the fact, there was no familiy history filled in and whatever medical history and current medications were listed were either incomplete or incorrect! They even RXed medication given this lack of complete medical history knowledge! My daughter's patient portal only had stepmom's name, cell, and address?!?!!?!? Not even my daughter's dad's name listed! WOW! On top of all this, just to put a cherry on the top... they of course recommended my daugther's regiment be inclusive to all of their med spa product line!!! Simply said, a 12 year old who has normal hormonal acne (not even that bad?!?!), does NOT need to be using the same cleanser, with tons of active ingredients, that her mother does as a 52 year old!!! PERIOD!!! Shame on WLD!! If a practice is this hap hazard on such basic HIPPA and patient care guidlines with regard to seeing minors wihtout parent consent, are you really going to get your cosmetic surgery done here?!?!?

Dr Jeng is my favorite doctor and I have a lot of doctors. I got away from her for a while but am…read morenow back. I feel most comfortable when Dr. Jeng has examined my skin. I know that many skin anomalies are hard to detect but I know that she is careful and experienced. She is kind and gentle in her patient handling. I recommend her as a top-notch dermatologist as well as person.

doctor Jeng is keeping my old abused hide in good shape. multiple minor surgeries, prescriptions,…read moreand advice (need a boot on my butt sometimes) have had good effect. recommended.