I came in super nervous about my skin and pricing (because I hadn't checked it out completely), but…read moreas soon as I stepped foot in the root I felt comfortable with the assistant, she was understanding and sure about what she was saying, she asked all the right questions, and when the doctor (dermatologist) came in she immediately knew what was wrong, she gave me options, she didn't judge me, she comforted me, unfortunately I don't really remember her name but she was super sweet and this place is definitely a 10/10. I'm a teen and I have heard all of it, from doctors not understanding your pain, to giving you false information, I can't wait to go back in April for testing! And it's not even pricey (atleast for me.)

Unfortunately I have to give this review - I don't like to write bad reviews, it's not easy running…read morebusinesses, but this was just very poor handling. The way front desk handles customer service in this day and age is absolutely terrible. They have another third party service that has to verify insurance and they might take whatever time they might so you have to wait for may be 10m or 2 hours, who knows! Ok can I give you my info with you? Brash No! Only they will do it, you can wait for I don't know how long or pay a hefty fee now and you will have to send details to your insurance and deal with them. Ok if I pay the fee now can I see the doctor? No I don't know how long it will take as you were late! No I was on time, your team could not figure insurance. Sorry just bad! Rough experience over all and just didn't feel a top shelf service for what this facility could be.

My go-to for all my cosmetic needs. Sarah Grimmer, DNP-BC is AMAZING. Very skilled and…read moreknowledgable. Made me feel comfortable from day 1. I get dysport, microneedling and prp and results have been out of this world, my skin had never looked better. 10/10. Would recommend to anyone.

Dr. Atencio was judgemental, condescending, and arrogant. I appreciate the plan of action she…read morerecommended, but I will ask someone else to carry it out, someone who doesn't write me off. Also, I don't think she is the strong advocate for patient education that she thinks she is.

Courtney is amazing! She does a fabulous job on my Botox. She was also so helpful with suggestions…read morefor a scar on my face - I ordered the cream immediately. I really appreciate how she helped me with a major concern.

Jennifer Jacques-Malamba is the highly skilled, knowledgeable about treatments as well as…read moreknowledgeable about skin. I totally trust her.

Samatha and Crystal did a great job helping me. I appreciate them…read more The office is ran very efficiently and professionally. Mark

Just had my first appointment with Dr. Correa who is/was wonderful! So thorough and friendly, I…read moredidn't feel like he was rushing at all, he had a genuine interest for my concerns. The nurse and staff were incredible too! So glad I was recommended this office by a good friend of mine.

Love Refine!!! I've never had an injections before so was a bit nervous, but I attended an event…read morewhere Refine was offering complimentary lip flips. I LOVED the results!! I met Monika for a follow up consultation then returned for dermaplaning w Anissa & Botox w Monika. Have been to both the Austin & Dripping location now.. both so welcoming!! The team is super informative and invested in my specific skin goals :)

I'm a newer client at Refine Aesthetics and have had a wonderful experience so far. From the front…read moredesk to the providers, everyone has been incredibly friendly, welcoming, and patient. Since these treatments were new to me (and a big investment), I had a lot of questions, and the team always took the time to thoroughly explain everything so I felt comfortable and informed. I really appreciated that no one was pushy about upselling or encouraging more treatments than I was comfortable with. Instead, they focused on helping me understand my options and decide what felt right for me. So far I've done BBL and Moxi laser treatments, a shortwave eyebrow lift, and Dysport injections, and I've been very happy with the experience. The office itself is also beautiful, comfortable, and very clean, which makes every visit feel relaxing and professional. Overall, I've been extremely pleased and would definitely recommend Refine Aesthetics to anyone looking for a knowledgeable, kind, and trustworthy aesthetics team.

Good, fast, efficient, hope to get lab results soon! Like…read moreDr. Weiss very much. Have been coming there since I Moved to Austin in November 2014 and first met Dr. Ramsdale. All Doctors and PA's have been outstanding ! Good care Good quality!

Easy, efficient and friendly front office staff and process. Dr. McDonald was caring and…read morethoughtful. Highly recommend!

This medical spa is AMAZING! I highly recommend their services. Kristin greeted us, then Laura was…read moremy NP for the injections and she is wonderful. Knowledgeable and knew what I wanted (needed) without being pushy to upsell. Upon leaving, we met the owner who is also wonderful and very knowledgeable in health, peptides and the industry. Pricing is align with all med spas but the customer service here makes it an easy choice to go here Taber than the others. I travel for work, living in another state, but will come back here specifically for my appointments.

I had my first microneedling appointment with Kate and my husband had his with Sydney and I…read morecouldn't be happier with the experience! Kate did my face and she was amazing from start to finish. I was nervous at the beginning because I'm prone to scar tissue and keloids, and I shared my concerns with her. She made me feel so safe and reassured, letting me know I didn't have to go through with it if I wasn't comfortable and even offered alternative options. She walked me through every step, explained what to expect, and was so patient and calming. Thanks to her, I felt confident enough to try microneedling, and I'm so glad I did it was a great experience. My skin already feels rejuvenated, and I'm excited to do it again! Sydney worked with my husband, and she was just as wonderful. She's incredibly knowledgeable, kind, and attentive. She had such a fun, welcoming personality that it felt like we'd known her for years, even though it was our first time meeting. She made my husband feel at ease throughout the whole process and kept the atmosphere light and comfortable. Both Kate and Sydney are not only skilled professionals but also genuinely caring people who are passionate about what they do. They make sure you feel safe, informed, and comfortable the entire time. I would highly recommend both of them!!! They're truly lovely women, and we left feeling very well cared for! Thank you guys!!

So I was super scared of getting masseter botox because I have heard horror stories but I can't…read morerecommend Karen more!!! Just got my second round of masseter botox with her and have seen amazing results and way less pain!!

I recently visited Nurse Karen for Botox, and she did an amazing job--my lines are noticeably…read moresmoother, but I still look like me. The space is clean, calming, and welcoming. Karen and Laken make a fantastic team--I felt completely taken care of from start to finish. Would 10/10 recommend and go back!

I had my reservations about seeing this doctor…read more Please note: although the website states he is accepting new patients, a doctor referral is needed to schedule an appt. Only after they receive the doctor referral will you be able to schedule an appt. I went to see him for a second opinion for a rash under both my armpits. His assistant evaluated the rash and answered my questions. He determined it was an allergic reaction and prescribed some steroidal cream. He did explain the steps he would take, which I greatly appreciated. $60 later, I find that the rash was ringworm and simple anti-fungal cream worked as suggested by a 4th doctor I went to see. The doctor is nice, attentive, and listened to my concerns. I guess he just misdiagnosed. Overall: 3 out of 5 as the scheduling is the biggest hassle overall (minus the misdiagnosis).

Unfortunately I will never know if Dr Reichenberg is a good doctor or not; I waited 45 min in…read morewaiting room with no word from front desk about the delay to see him. I arrived on time, had my paperwork done is less than ten minutes and then sat and waited. At least two patients arrived after me but were called in before. The front desk was neither nice nor rude, but seemed unconcerned when I said I couldn't wait any longer and left 45 minutes after my appointment time was supposed to start. In the dark ages people were forced to wait an eternity to see the local medicine man; in 2011 we have options and our time is just as valuable as the healthcare provider. I refuse to wait for services when I showed up at the right time - shame on your scheduling and/or timing Dr Reichenberg.