Working with Nicole and the team was amazing and made the process easy along with saving money!…read moreHappy to be back in the State Farm Family!

Sarah, the agent I worked with at the Jeffrey B. Conley Insurance Agency, was perfect! She wasted…read moreno time answering my questions and seems to now insurance inside and out. She was very polite and an excellent communicator. Waste no more time and give them a call.

I had the privilege of working with Ben Roberts at Foundation Insurance and Risk Management. When…read moreI contacted Ben, I honestly did not hold out hope that he would be able to lower our insurance costs as we had contacted several other brokers with NO SUCCESS. But, Ben came through! He actually saved us quite a bit. I appreciate all of his effort, he was a pleasure to work with and made the process as simple as possible. He is knowledgeable, very helpful, and great at communicating. I would highly recommend giving Foundation Insurance and Risk Management a try, and ask for Ben!

I approached Foundation Insurance with a request for estimates on very short turnaround as part of…read morea mortgage. I was in process with another agent and was having some issues with the insurer. Justin was incredibly fast, helpful and clear in providing what I needed. The estimates from Erie were very good, and Erie is highly rated for customer service. While we ended up moving forward with the agent and insurer we had in process, I would have been highly confident in working with him.

I have had all our family coverage with Erie through Frank Spicer for decades. They are fantastic…read moreand whenever we have needed them, they are there for us. They treat you like family trying to help you during a difficult time and the service is extraordinary and ...uncommon. We are customers for life and cannot give a higher recommendation.

Excellent team! We have had auto insurance with Erie for over 15 years and have always been given…read morethe best customer service. Just recently Erie handled an issue I was having with Geico Insurance stating that the motorist that hit me didn't have coverage, but Erie stepped in and handled all of my needs. The agent's name is Lisa Gagnon. I called Geico back and it was a totally different conversation.

I want to send a huge shout out to Pam Posey! She was super helpful when I was shopping around for…read moreCommercial Property and Liability insurance for my business. She responded quickly and made the process very easy. I obtained coverage in a few days. EnrichKids Academy is very grateful for your assistance. The coverage and premium was also better than what I had before. As a new small business, this was a plus. Thank you Brown's Insurance Agency! Keep hiring awesome agents like Pam!

You may think that anyone who actively elects to sit basking in smog and heat on 95 traffic in 100%…read morehumidity on a 2-wheeled death contraption that itself is radiating heat comparable to the surface of the sun may not be the soundest person to get insurance advice from, but here goes. I'd recently decided to get into motorcycles and like anyone who impulsively buys anything, I really hadn't considered the cost to insure said motorcycle. My quick "click or call" to a popular insurance company who shall go unnamed (but uses the voice of Jim Halpert from the Office to shout its tag line on cable tv) yielded results that were less than appealing - which is to say, the cost to insure the bike was going to be more than the cost of owning the bike. So now what - do I sell my mid-life-crisis-on-a-kickstand or fork out double the monthly payment of the bike to just be able to ride the thing (HOV may be free for bikes, but this was hardly a money-making venture). I had recently run into Nathan Klotz at a Panera where he unsuspecting became trapped in my "21-questions" version of insurance interrogation. "Can I get insurance on a bike that doesn't require my left arm as payment?" "Can I still bundle a bike and auto?" "Can you buy this bike from me - I've clearly made a mistake." All worries were laid to rest with his answer. "Listen Heather. Send me your current coverage. I'll see what I can do - no pressure. If we can help you get it cheaper, we'll do it. But I also want you to have the right coverage." I'm pretty sure Nathan is the 8th Avenger because frankly, he saved the day (and probably defeated Thanos). Not only was he able to find affordable coverage for the bike (bikes - this entire story ends up snowballing into more bikes, yes, I know, what?), he was able to beat my coverage for renters and auto to boot AND since this wasn't done with a robot online, he wrote the policies to have my best interests in mind (finally, someone looking out for my best interests because I'm certainly not). My boyfriend ended up getting bit by the bike bug too and Nathan once again was able to get the best coverage at the best price - he switched over auto as well. Long story short - Brown's Insurance Agency Inc. saved the summer, insured the bikes, and now I get to have helmet hair all the time - but with the money I saved, I'm able to fork over some cool hard cash for some much needed leave-in conditioner. Thanks, Nathan and thanks Browns!

Never spoke to Jon, only to his subordinates. Rates raised annually with no discussion. Why is my…read moreaging car more expensive to insure each year when the coverage goes down? Nobody knows. Is my condo coverage enough? Up to me to instigate any conversations, but if I reached out to ask a question someone would respond in a decent amount of time.

I have been a client of this office for around 10 years if not more, and I'm currently in the…read moreprocess of transferring to a different office because of the recent decline in service and lack of attention to customer needs. This is unfortunate because I was happy with them for a while. However, the last few times I've reached out to them for time-sensitive important matters, it took an unreasonable time for them to respond or I would get no response unless I followed up. The service I received from a particular agent from this office most recently was very disappointing. Rather than taking the time to talk to me, give me detail options or give me a quote, she just quickly responded that I'd "probably get a better rate through the insurer my mortgage company is using" - even though my mortgage company highly recommended that I go through my private insurer for better rates. It just felt like the person didn't want to go through the hassle of looking into it or even calling me rather than a quick response via email. This is definitely not what I expect from a State Farm agent. I almost gave up and was just going to go with the crazy high rate for the required supplemental insurance through my lender, but then another State Farm agent reached out from a different office and they were more than happy to call and take the time to look up my options, find out more about my situation and what would work best for me - they were also super nice and made an effort to get to know me and offer me other plans I may want/need in the future without being pushy at all. In the end, this other agent was able to find me a rate that was only 1/3 of what my lender was quoting with much more comprehensive coverage! Anyway, like I said - I was happy with the service from this office the first several years, but I would be wary if you get similar service to what I received within the last year.

Derek Krupp provided stellar service in helping us find, not only a top-notch homeowner's insurance…read morepolicy but, a very affordable premium. Derek was attentive to our needs and worked quickly. He's very personable and so easy to work with.

I'm eager to share our excellent experience with Welch, Graham & Ogden Insurance, especially the…read moreabove-and-beyond service we received from Derek Krupp. It's a little dicey out there these days with soaring home insurance rates. Derek delivered an outstanding policy at a great price and guided us through the process from beginning to end. He even made himself available at odd hours to answer our questions with grace. I highly recommend WGOI and Derek if you're shopping for better insurance.

Tom Bigoski has been my insurance agent for many moons and he is excellent. I first started working…read morewith Tom when he was a representative with another insurance agency, and they offered a suite of benefits to my employees. Tom's easy going, friendly manner, and focus on providing my employees with value-added services made it easy for us to choose him as a business partner. When I needed a new insurance plan for myself, I turned to Tom as well. I have been a personal client of his for many years, and I have always been impressed with his responsiveness and thoroughness. He goes out of his way to ensure he's giving his clients the best possible coverage for their personal needs, and the best service in their time of need. Having a personal insurance agent is better than going with one of the large providers and does not cost any more, so it's a clear choice over one of the big companies.

After years as loyal Amica Insurance customers, our recent move to Gainesville prompted us to…read moreexplore other options--and we're so glad we did. Erie Insurance's outstanding ratings led us to Bigowski Insurance, and from our very first interaction, we knew we were in good hands. Leah guided us through the entire process with exceptional professionalism, responsiveness, and care. What could have been a tedious task turned into an easy and even enjoyable experience. Everything was handled smoothly, clearly, and efficiently--no surprises, no confusion, just excellent service. Best of all, Erie saved us hundreds of dollars a year compared to Amica, without sacrificing coverage or peace of mind. We can't recommend Bigowski Insurance enough. If you're shopping for insurance, talk to them first--they deliver top-tier service and real savings.

Oberryman Agency, managed by Orlando Berryman, is an exceptional agency. At every turn (my…read morequestions or filing a claim) Orlando is there promptly to provide advice and support. I can speak most highly of his professionalism!

Starting to get spammed with promo emails. I've unsubscribed multiple times. It's a huge peave of…read moremine when I get automatically enrolled by having my email taken (that was given only for our transaction) and brought into these things without signing agreements. I find it to be bothersome that I was never asked.