From the moment I was first contacted until my procedure was completed the entire Team including:…read moreLeah and Erin in PreOp, Kim, Missy, Matt, Danny and Dr. Myers in the OR did an excellent job of communicating the entire process and set my expectations to the level that allowed me to relax and feel confident about the entire process and the Professional Team that was taking excellent care of me. I will indeed highly recommend the Team and Services provided by the Surgery Center at Cherry Creek.

Very rude and uncaring front office. Wanted me to pay copay for not my account. Never apologized…read more Fairly old, not updated facility. Most surgery canters call you the day after. Not this facility. Absolutely no patient privacy. You know what procedure and who the patient is on either side of you. Would no go back to this facility.

Review specifically for new location in Arvada, 7950 Kipling St #200, Arvada, CO 80005…read more I finally found a family practice where I feel totally comfortable. I pray the whims of insurance companies, corporate buyouts, and US medical industry weirdness don't drive us apart! Kate Ruggiero is fantastic, has time to listen and talk--I love that. The people at the front desk were very nice too.

Same cycle over and over. My doctor leaves after a few years. I'm never notified about it and my…read moreprescription runs out. Attempt to contact the doctor fails as no one monitors the inbox of the colleague that left or even feels the need to tell you. Now they are refusing to fill my blood pressure medicine prescription until I have a visit with a doctor likely 2 weeks from now and I'm an hour away. This is ridiculous and HONESTLY the 3rd time it has happened. They dont care about you just the money.

Just started in June. Staff is very nice. Client care is great. Pay is good. I really love that…read morethey work with Tapcheck it's great!!! If you're a caregiver or CNA come see what Extend Family Home Care is all about.

Beware of this company as they have a policy that will bill you 2 weeks worth of senior care…read moreservices if not given a notice ahead of time. My mother with dementia ended up going to an emergency room, and then immediately to a memory care facility. Regardless of the fact that we did not see this coming, extended family home care continued to bill for 2 weeks worth of services which was about 1,200+ only because they were not notified of cancelling services. We had two other home care agencies providing services and neither one of them had this unethical billing policy. On top of that, some of the caregivers did not seem to provide quality care. And also had inconsistent caregiving services, with some cancelling last minute or did not even had the right skill level to care for my mother.

My father was admitted last week for a two week Respite Care Stay and we are very happy we chose…read morethis center. My family and I toured about four other care centers and Holly Heights stood out with the excellent staff and attentiveness. The center could use a little updating but the excellent care, friendliness and care my father is receiving stands out.

Unfortunately, my mother was a resident of Holly Heights Nursing Care Center and Rehabilitation…read morefrom December, 2023 to December, 2024. She passed away on December 3, 2024. I believe the extremely poor quality of her life there, and the lack of medical attention shortened her life significantly. During the first six months of her residency, she received subpar day-to-day care. She did have one CNA that she really liked, but she left when management changed. Complaints during this time period included being soiled for extended periods, slow response to the call button (upward of an hour), filthy living conditions, a mouse infestation, no emotional support and overall rude management that dismissed the family's concerns. My mother's vision greatly declined so it was hard for her to use a phone. We had to rely on staff to bring her a phone to have any type of communication. The staff was always so put out with this request, and would often hang up on family members. You were lucky if someone even answered the phone! It was hit or miss. Fast forward to September, 2024. This is when my mother truly suffered and declined. Ownership changed, which included a whole new administrative staff. They also cut staff and wages for existing employees (which was relayed to me by one staff member). Mom suffered a stroke that sent her to the hospital. Unfortunately, the stroke was undiagnosed by the hospital. She should have had an MRI performed. While in the hospital, she was diagnosed with a urinary tract infection. This to me, is a result of her not receiving proper hygiene care from staff. The biggest health concern, is that my mother was complaining of lower abdomen pain. This was ignored by the staff, doctor and social worker that got involved due to the family constantly asking for help. Because the facility refused to have additional testing done, the family had to go outside of the facility for further testing. As a result of a CT Scan, it was recommended that a colonoscopy be performed. By the time we got the clearance for this procedure from the Cardiologist, it was too late. We waited 8 months for this health condition to be addressed by the facility. My mother was just too weak for the procedure. I believe she had a serious health condition, as this was a hereditary condition that we were concerned about. The food menu changed dramatically once ownership changed. Many food items were discontinued, and food quality was so bad. Many residents complained of how awful the food is. How do I know this? Well, because many residents shared this with me. The food was so bad, that my mother had no desire to eat. Also, due to her stroke, she was unable to properly feed herself. The food was just dropped on her table. She had to fend for herself, and it was a real struggle for her. Every time family visited my Mother, we consistently had to clean off the food that was slopped on her chest, bedding and the floor. She was not able to hold a cup without spilling the contents all over herself and floor. We eventually purchased a non-spill cup for her. My mother was severely depressed in this facility and declined quickly as a result of living conditions and lack of empathy from the staff. The activity director only visited my mother one time (toward end of life). My mother's existence consisted of laying in bed all day, with headphones attached, listening to the same TV program over and over again. Unfortunately, I was out of state, so my visits were not as frequent as I'd like. They did become more frequent once I learned of the appalling living conditions. When I did visit, I was shocked, deeply saddened at what my poor mother succumbed to. She felt helpless and just checked out emotionally. All of the above was reported to the facility, Ombudsman, Colorado Health Department and Adult Protective Services. An inspection was completed by the Health Department 1 1/2 months from my initial complaint. This was just too late. The facility was fully aware of pending inspections from various agencies, so they were able to portray a false impression of what normal conditions are really like because of the heads up. It should be noted, that the staff often blamed my mother the lack of her care. So, let's blame a stroke victim for her declining care? It's just easier for them this way I guess. She did this because she dreaded interacting with many employees, especially the social worker and the new management team. Her concerns fell on deaf ears. This is so shameful and inexcusable! Sadly, new management (director and nursing director) was not accountable in any way for the lack of care for my mother. I was told that weekly communication with the family was a courtesy only and should not be expected, and that they had lives outside of work. Yep, that's what we were told on a phone conference. If you are considering Holly Heights for the care of your loved one, please do your due diligence!

Savanah is truly one of the most incredible, caring and capable Nursing Home Administrators in this…read moreindustry. Her leadership capability and excellent treatment of staff, along with her person centered and empathetic direct patient care is truly unique. If you are searching for a home for you loved one you can be assured that by choosing Alison, you are choosing care provision that is rooted in best practice, expertise, beneficence and compassion.

Racing fake and not really answering your questions they try but don't know they keep telling me we…read morekeep sending him clothes and they keep disappearing that should not happen

Love this practice!! I wish I found this when my kids were babies. We are a family of six and love…read moreconcierge service when it comes to health and wellness needs. I have already referred this practice to many of my friends and family. Highly recommend as a mom of four. All doctors are amazing and get back with you extremely fast.

I have been a patient of Dr. Rebecca Bub and Pure Family Medicine for over two years. I am…read morecompletely satisfied by the treatment I receive when I have an appointment. Here are the things I like about this practice: 1. ease of getting an appointment, never a long wait. 2. the friendly staff, always pleasant and accommodating. 3. able to text Dr. Bub with a reply usually the same day. 4. someone on call at all time for pressing medical needs. 5. no rushed appointments. 6. and most of all, Dr Bub. She is patient with questions, taking all the time needed at an appointment. I never feel awkward asking questions. She actually cares for the individuals she has in her practice. I no longer dread a doctor's appointment, as she is kind, knowledgable, empathetic, and it is a pleasure to be her patient. I highly recommend Pure Family Medicine as a practice for primary care!

Excellent hospital and staff. So thankful we got our son into Craig for his TBI. They provided…read morehousing and a food card so we didn't have to pay out of pocket.

Craig Hospital was great when I went in 1997. as the years went by its felt like they are more…read moreabout research. my complaint is that when I had to have spinal surgeries after that, they wouldn't take you. You have to use Swedish Medical Center and it felt like they weren't as on top of things. The older you get it's harder and you don't feel as important or as need of care. I get survey's and complain but there's no follow up. They have a Facebook and advertisement on TV and make it look like most people get cured which isn't true. You get the idea that the people who try hard enough that they walk again by the comments people say such things. Craig needs to focus on patients who age and on pain issues badly. I've heard this from others I know. it's very hard to get back for in patient care after you're released initially if you need care. I got much out of it initially. I hate having to say these things but maybe this will make them make changes. Thank you!

Slow clear explanation and gives in detail any issues or questions I have. Always on time and very…read moreclear and professional. No deadline to rush you out. I have not had that in over 39 years. They are great.

The best thing I can say is DON'T. In the past year, I've called 4 times to get some additional…read moreinformation on different conditions. Each time, I left messages for the provider, and the message I got back was, "the provider says you have to come in." These were relatively minor issues that, in the past, other offices were able to answer over the phone. We all know that health care is now big business and the providers don't get paid unless they have someone come in. Recently I called to set up an appointment with an alternate provider (in the same office), and I was told that wouldn't be possible. They even put me on hold to verify this. I have never experienced this before. After reading some of the other reviews, the providers might want to take a serious look at the office staff. It looks like the days of Dr. Welby are in the past (Google it).