Small, dark, and dirty. Limited selection as well, as the owner seemed inattentive. I've been in…read moreawesome magic shops back on the East coast that captivated me as a kid. This place isn't one of those types of places sadly.

What happened to Balloon Magic? They used to be THE place for everyone's balloon needs. I ordered a…read moreDemi arch from them for a baby shower for $72 (and was charged $90, more on that later) thinking I would be getting something similar to what was pictured on their website. Imagine my surprise when I got the pathetic little "arch" pictured. The owner, Elizabeth, told me that the arch would sit on a table, go to the ceiling and naturally curve on to the ceiling. I paid a $10 delivery fee because I didn't think it would fit in my vehicle (spoiler alert: it would) and she told me she would drop it off herself and get it set up. A man showed up at the venue, handed it to me and said, "I believe you're waiting for this," and walked out. I emailed a pic of what I ordered and what I got to the owner yesterday. My refund? $13. Wow. She then called me up apologizing and giving me every excuse in the book (including COVID has really been a struggle for them - who hasn't it been a struggle for?) and apologizing that I wasn't happy and didn't understand why I was unhappy because I got exactly what I ordered. I also asked why I got charge $90 and it was an additional $10 for delivery and an additional $5 because I wanted it between 10-11!!! I was never told of the additional $5 charge and don't feel the time frame necessitated it. Another interesting fact - the pics of the balloon arch I ordered were immediately removed from their website and replaced with another, smaller arch for $90!!! Tells me the owner knew I did NOT get what I ordered. Reading the other reviews out here - I agree. These people will price gouge you to get as much out of you as they can. It's a shame.

I would give this store negative stars if possible! The rudest customer service ever. My son went…read morein to have two Mylar balloons refilled and was charged $26.29! It's not like we were asking to have the blimp filled! When he came home and told me what they charged, I called to question the charge, stating that the original balloon to purchase from a national party store chain was only $25 for both. I was told to go back there next time. That's exactly what we will do! I will never again spend a dollar at Balloon Magic. Price gouging to say the least. Wow!

Tim from Dorsey Entertainment was fabulous! He provided DJ services and rented us equipment for…read moreour ceremony in October. But Tim is not your regular DJ...he is a musician and entertainer. He sings (Piano Man is a must!) and dances like no other...and when I say sing, I mean his voice is truly phenomenal! Tim took the extra time to get to know us and our music preferences prior to our big day. He also made great suggestions about how to structure our reception timeline based on his previous experiences and the setup of our venue, which was very helpful. Our dance floor was full the entire night and our guests could not stop raving about him. My husband and I highly recommend Tim from Dorsey Entertainment for anyone in the greater Fox Valley Area looking for a fantastic entertainer!

From the owner: We are the talent of the Fox Valley. We specialize in…read morewedding services with state of the art lighting & sound including DJs, bands, vocalists, and instrumentalists. We offer an array of artists including magicians clowns, santa ect.. that perform local and state wide at parties, schools, corporate, private and community events. Our recording service OpenwindO recording studio promotes commercial jingles and music projects for corporate and professional musicians.

I just found my wedding dress here and it is perfect, but besides that the employees there were so…read morekind and helpful. I had Liz helping me try on dresses and she was beyond nice and made my experience perfect. I had been to another bridal store previous to this and they were pushy saying I needed to put a down payment down if I liked a dress because it might be discontinued otherwise when I come back. Elaine's is the total opposite of that and not pushy at all when trying to find a dress, they really just care about you finding your perfect wedding dress!

After the first time here things went down hill…read more Dresses weren't available in colors they said they were available in the first visit. Almost zero customer service. Dresses were in late. Don't even try to come here in February for anything bridal because the whole store is taken over by prom. I won't be going here for special occasions unless it is mandated by the bride (if I'm in a bridal party).

We had a really great experience working with this company. We had my daughters birthday party in…read moreApril 2024. We found the owner of the company really wonderful to work with. We are happy with the outcome of everything. We plan to have another party with them summer 2024.

This is one of the worst companies I've ever came across off! One they are so disorganized and…read moreunprofessionAl, second the employees are paid under the table IF EVEN PAID AT ALL they employees are miss treated and verbally abused by the owner Aimee (I think she's the owner) I know a few people who worked there and always had to beg for their pay because they were NEVER TOLD they were "private contractors" and some of these employees are underage! Their costumes are completely outdated, ripped and down right ugly and don't get me started on the wigs! DONT WASTE YOUR MONEY!!!

the perfect experience for your little ones! we booked the 15 min session for our 2.5 year old…read morewhich gave her ample time to warm up to Santa and capture some amazing memories! highly recommend and will be booking again next year!

I saw Santa Jay at an event last year and the kids loved him! He is such a good relator with the…read morechildren, and is very true-to-character with the real beard, big belly, and all the believable mannerisms it takes to be a great Santa.