Here is an old fashioned, salt of the earth. highly skilled and honest plumber. Its a family…read morebusiness and a joy to deal with them. Charges were very reasonable.

I can't say enough good things about them. Friendly, professional and very timely. The first time…read morethey came out and assessed the problem they knew they had to come back. I thought we'd have to wait...they came back the very next day and went above and beyond fixing our issues with old plumbing and a leak with our toilet. Just because I can compare...our contractor had a plumber do our work with a new water heater and the amount he charged was astronomical and he charged every time he came back because he not only took his sweet time coming back he charged a service fee which these guys did not. I felt for the amount of time and work these 2 guys put in it was by far a fair price! I HIGHLY recommend. Especially how courteous they were wearing foot covers and just very nice compared to our overly expensive rude plumber our contractor hired for us.

Highly recommend using Thompson. Their phone operator Jessica was very understanding and they were…read moreable to get into my house to fix a major gas hot water heater problem within a day. Their price was reasonable and fair. Scott and Jake did the work at my house and went above and beyond. I had 3 got water heaters in my basement. The old broken one, a new but incorrect one and the one they installed. They took with them the old broken one and helped me move the new but incorrect one into the garage. This is a local company you can trust to take their time and do good work. I have attacked pictures of their work.

John is always responsive and does great work. Highly recommend for any plumbing problems.read more

Professional, honest, customer focused, thorough, and prompt. These folks always do a great job,…read moreand they clean up the area after the work is done. Highly recommended!

That review was for 5 Star plumbing not All Star . Apologies to the professionals at all star…read moreplumbing.

Wes did amazing work on my house today! I recommend his company to all who have plumbing issues…read more Wes, thank you so much!

From the owner: Hi I’m Wes , I’ve been in the plumbing industry for past 15 years ,residential & commercial…read more I offer drain cleaning , well water diagnosis . Water heater replacement, any plumbing issues .

Prompt service call and reasonable pricing. The problem was fixed shortly and everything is working…read morenow.

I've used these guys twice and had good experiences both times. This last job involved changing…read moreout a toilet shutoff valve which I was uncomfortable trying to tackle myself. Service Pro had someone out same day and he had it done in maybe 20 minutes. Price was very competitive to some quotes I was seeing from other businesses. Paying was as easy as putting my card in a reader and the invoice was emailed to me. These guys are definitely my go to plumbers going forward.

Had an issue with my bathroom plumbing, and the guys that came out figured out what was the problem…read morevery quickly. They did a fantastic job. I highly recommend them.

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

Daniel Jennings from Option One Plumbing came to my house and did a 100% awesome job checking every…read morepossible issue I could have had with my water pressure. He located the issue and recommended the repair. Thank You Daniel Jennings Barbara Serrano