If you have an older home like me, and older units, it is a blessing to find a business you could…read moretrust and have complete confidence. For any HVAC issue this should be your choice, always the best of service and results.

We switched over to Accu-Rite in Mooresville, NC about 5 years ago after undergoing continual…read moreservice problems with another local HVAC company. We've been thoroughly pleased with Accu-Rite's service and quick response to problems/questions we've had along the way. Their focus is definitely "customer service" and making sure their customers are completely satisfied...from the office, out into the field. They service and maintain 5 heat pumps on my two properties, and just replaced an older unit I was having problems with. Samantha in the office is great at her job, and their technicians are experienced and highly skilled! I can attest to the fact that owner, Mike Lane, is directly involved with his business, also spends time in the field, and has the customer in mind as his top priority. When I had an issue and questions back in July, Mike personally visited my property to investigate & show me what was going on, and provided me with options. Another "plus" we've seen is their weekend coverage and support. I'd had another issue earlier this summer, called their 24-hour hot-line on a Sunday afternoon, and they quickly called me back and resolved the problem over the phone. The next day, one of their technicians was here at 8:00am to check out my system and make sure all was good. No charge for this extra call they made to double-check things! All of us homeowners have choices when it comes to any type of service needs in our homes. I'm just glad I'm using Accu-Rite for my HVAC needs. HP Sherrills Ford, NC.

My gas furnace was short cycling for a while and everything I tried to solve the problem didn't fix…read morethe short cycling. I called 2Roots and Nick Jr. was there the next morning at 8 AM. He quickly analyzed the problem and identified the issue. He was able to fix the issue and stayed around to ensure that the problem was solved. 2Roots is my go to for all my HVAC work. They are professional, efficient, and trustworthy. It's great to support a business that really cares about their customers.

Two Roots was recommended to us by a friend about a year ago. They came out and serviced our 10+…read moreyear old HVAC unit a few times and were always affordable professional, prompt and efficient. Our HVAC unit was on its last leg and it finally died. When we called Two Roots they came out the same day did a full evaluation on replacing the entire system. We had a very professional quote with four pricing options later that day. We made our selection based on our budget and the HVAC features we cared for most. The unit was ordered and installed two days later and we are now enjoying the comfort of cool air in our house thanks to Two Roots... The team of three, Nick Sr, Nick Jr and Ed made sure that all precautions were taken to protect the inside of our house as they had to access our attic for one of the units. We highly recommend the professional team of Two Roots for all of your heating and cooling needs...

One of my air conditioners stopped working in the evening on one of the hottest days of the summer…read more Called Putnam Mechanical and they were there the next day, replaced the faulty part and everything was back to working great. I always use them for my yearly maintenance.

On November 21, 2021, Putnam Mechanical, from Mooresville, NC, installed a Lennox HVAC system, at…read moremy business, Sweet Cakes Bakery. I have attached the copy of the contract. The contract drafted by Putnam contained an error in the model number of the air conditioner and a fraudulent representation that the unit included a "one-year parts and labor warranty and ten-year manufacturer's warranty". We relied on the ten-year manufacturer warranty when we decided to use Putnam to install a Lennox unit. We never received any paperwork for the unit, such as warranty, installation/instruction guide, or registration form. In fact, we could not register the unit with Lennox because the unit number in the contract is incorrect. It was not until the unit stopped working, in July of 2024, and Putnam refused to service the unit, that we hired another HVAC company. The new HVAC company took a photo of the actual unit model no. which is TSA036S4N44Y. We registered the unit with Lennox after learning the correct model number and clearly could see there was never any warranty on the unit. When we contacted Putnam regarding the broken system, we were instructed to call any other HVAC company to honor the warranty (Putnam manager and owner knows there is no warranty). We called 2 HVAC companies to get estimates for repair. Both well known reputable companies, stated in their estimate that Putnam did NOT install the proper 3/8 inch line for the refrigerant. Putnam used an undersized liquid refrigerant line which damaged the thermal valve. The pressure resulting from the undersized line directly cause the A/C system failure. We are a small business, struggling to survive. Putnam's use of the undersized refrigerant line (which should have been 3/8" per the Lennox installation guide), AND Putnam fraudulently leading us to rely on a nonexistent 10-year manufacturer warranty need to be rectified. If I were to be gracious with their mistake, you could say Putnam "may have" accidentally entered the incorrect model number in the contract, but the statement of the "one year parts and labor warranty and ten-year manufacturer's warranty" is clearly a fraudulent statement used to convince us to use their services over their competitors. Due to Putnam's fraud and incompetence our unit was damaged. If you want to spend thousands of dollars on an HVAC unit, only for it to last less than 3 years and have to spend even more money to fix negligent work or to get an entirely new system, Putnam is the way to go for sure. For the cherry on top, their owner, Michael Fortin, will speak to you directly on the phone and repeat the lies in their contract verbatim to really double down on their fraudulent practices. So if you'd like someone to lie to your face, choose Putnam! Otherwise, I'd look elsewhere.

S.A. Sloop was very professional and proficient in placing a new system in my house. They took…read morecare of my urgent needs quickly. Highly recommend to anyone.

Wonderful HVAC company. Could not recommend more. Family owned business serving the surrounding…read morecommunity for over 25 years. Extremely fair priced with phenomenal quality of work and quick to help. Its hard to find a company these days that cares so much about providing great service at such a fair price.

I have two units that were installed by Air Dynamics. Both are excellent. One is now 2 years old…read moreand the other 1 year old. The girls in the office are wonderful and are always a joy to do business with. The crew that comes to install and to give the semi annual service are great. Nice guys, polite, and always clean up after they are done. I highly recommend this company. By the way, they are also very reasonably priced compared to other companies.

got out of bed on Saturday morning and the house was chilly which wasn't really a bad thing but…read morewhen it wasn't getting warmer by noon I called the office. I briefly explained my situation and was told a service tech should be out shortly for diagnostics... and he was! the tech was efficient and courteous and practicing plague protocols which is always appreciated. a little chit-chat then re-reset the breaker and the unit turns on, mostly... apparently there's a delay between 'power' and 'function' because Michael shut it off after a few minutes reporting a high current condition. shines a flashlight around and pokes about some with the meter... some parts come out, some parts go in and next thing you know we're back online with heat, yea! check the discharge temp and thermostat function to make sure everything works like it's supposed to, and we're done in short order. and it wasn't so spendy either (yea again!) while I had his attention I asked Michael about replacing the unit and doing a little duct work under the house (why should I get dirty when they're going to be here anyway?) he took a look at my system and gave me some numbers; it's gonna cost about the same for gas or electric so we'll see how that plays out in the spring. meanwhile I've got no complaints except for the plague stuff and being on eastern standard time instead of Tulsa Time. to all y'all at Air Dynamics, thank you for a job done well!

After recently buying a house in the area my heat went out before we could move in. I called KM…read moremechanical on a Friday morning none the less and they were willing to have a technician out later that day! Moving from a big city I know this is an impossible task, as its usually 2-3 days wait. Not here, KM was excellent. Matt the technician was very professional and knowledgeable performing the heating tune up and getting the fan problem solved and fixed same day. Everyone I talked to that day was friendly, nice and very helpful. I will definitely be using them again in the future!

Being a fellow HVAC professional for 40 years you get to know the difference between those with…read moreintegrity and quality from those doing - just enough to get by. Having to replace all my crawlspace duct work and my 2 Ton Heat Pump unit was too big for me to handle alone. Meeting KM's staff for the first time exceeded all expectations as they provided an honest and reliable recommendations and even assisted in a special request for a cold climate unit. The installation was top notch and I know this unit will last for a long time. I have walked in their shoes, working in muddy bug infested crawlspaces and hot sweltering attics day in and out without getting a trophy or pat on the back. If your looking for an HVAC or Electrical contractor who will provide you a fair price and honest service your in the right place. Likely why they were hard to find only by word of mouth. As with any business these days you won't please everyone, especially those that cry victim without cause. Jason, Matt, JT and Brody did Mr. Moore proud as I appreciated their kindness and can do attitude. Great job and team effort!

I moved to the area two years ago and have been using Hickory Heating and Air. Recently I was…read morehaving issues with my Mitsubishi mini split on the lower level of my three-level home. They sent a technician out to assess the problem. He told me the freon was leaking, it would cost me $500 to fill with freon and labor, and that I probably needed a new unit. They charge $100 per pound for freon. A friend of mine recommended a local heating and air conditioning company, with a great reputation and reviews, he had been using for years. Their technician told me it was low on freon and suggested I fill it up and see what happens. He charged me less than $200, not $500, and it's working fine for now. They charged me $75 per pound for freon. I had both companies give me estimates to replace my Mitsubishi unit if I need to replace it. Hickory Heating and Air gave me an estimate for $9800. The other company, for the same exact Mitsubishi unit, gave me an estimate of $7500. Same exact unit, same warranty, same everything. A difference in price of 5-10% is normal with getting estimates and can be expected. A difference of 30% is excessive and gouging the customer. Needless to say, I won't be using Hickory Heating and Air again. I would suggest getting several estimates before dealing with Hickory Heating and Air.

Just had Matt come out for our 6 month cleaning and check up. Such a comfort to know we are well…read moretaken care of. If you are looking for a top notch HVAC company these guys are the best. Might not be the cheapest company but they are licensed, insured, honest, reliable and truly care about the service they provide. Thanks Hickory Heating and cooling!!

I definitely recommend McKinney Heating and Air. I bought a house where they recently installed…read morethe HVAC System. They did a great job with installing and unfortunately, one of the parts was faulty (no fault of their own) and held to their warranty and fixed the issue in a timely manner. The technicians have always been professional and have always been transparent with their process!! Thank you for the service you provide! -Stephen

We have been using McKinney's for several years now and I will never use anyone else! You cannot…read morefind better quality in the area and it's amazing to see people who take PRIDE in their work! We originally found them when we experienced an emergency breakdown of our unit around 2021. They responded immediately and on a WEEKEND!!! Same day our unit was fixed, and I was astonished by their work then, so we kept using them through the years... Fast forward to 2024... We just had our unit completely replaced after having them service our old unit for the previous 3 years. I cannot be happier!!! I'm so happy with the work they did, the response time is amazing, they're super dependable and very communicative!! Absolutely will not ever let anyone else touch our units we're a customer for life! Thank you so much to Josh, and his family / crew!!!