Trustworthy. I have been a customer for 20 years. Henry and his staff are a pleasure to work with…read more They are professional and kind. The quality of work is exceptional! I've never had to do a call back. He has never tried to take advantage of any situation. If I need a part, he would let me know that without telling me that I have to replace everything. I 100% recommend H&S swimming pools.

I have an above ground pool and was never a pool owner before. This store is wonderful! Sebastian…read morehelped me step by step, even writing it down for me, to remove the Algae. He was so kind, helpful, knowledgeable and patient as I was overwhelmed with a green pool. He tested my water sample, explained it all to me, then he told me the products I needed and even gave me his number to call if I have any problems following the steps when I got home. My grandchildren were so happy when they saw the pool clear again. I highly recommend this store!

Gary and his staff are knowledgeable considerate and a pleasure to do business as we have for the…read morelast 8 years. Great store for your spa and pool needs !

My favorite place! When I moved to elmwood, I had no clue how to treat a pool. Everyone was nice,…read moresupportive and patient. Always, great prices too

Had an appointment with Chris on 04-07-26 to look at the pool for a new liner replacement. Chris…read morewas nice explained what's was going to take place, gave the quote, and left. Reached out to see what we could do as for payments ( or payment arrangements ), Chris advised he woukd speak to his co-partner and get back to me. At the end of April I reached out in a text to see if there was any update, Chris responded that he would reach out br end of day. WELL, it still END OF DAY ( 06-08-26 )NOTHING but AIR TIME. HONOR, COMMITMENT, YOUR WORD, even LOYALTY. Those words mean NOTHING. It's hard to find a TRULY COMMITTED pool guy these days.. it's personal preference and luck of the draw..

Excellent job. Installed a Pentair pool heater. Were easy to work with and went beyond our…read moreexpectations Highly recommend.

We've been customers since 1990. That ends today. Wanted to purchase a leaf vac for the pool. They…read morehad 6 on the floor marked $24.95. when it rang up it came to almost $50! The clearly said they were planning to change the stickers today. Then she called "the boss" to see if they would honor the tag on the item. The boss said no, someone must have changed the sticker! On all 6? So, doubling the price on an item, and refusing to honor the posted price. Nope.

This place has three different sets of hours…read more When I called this am , the answering service said 10-7, the online with maps said 10-6 and the door says 10-5 .. The only thing certain is 10am .... All else is in flux !

We would highly recommend Signature pools if you are considering a pool installation. They are…read moreprofessional and easy to work with And provide great customer service. We are very pleased with our pool, it's a beautiful addition to our home. Jennifer Lay

We couldn't be happier with our new pool from Signature Pools! From start to finish we received…read moreexcellent service and customer care from this company. We spoke with Todd first and he was honest and knowledgeable throughout our selection process. He was never pushy, and we appreciated his honesty about which features would be good choices for us and which we could do without. Our project started in late fall and the crew worked incredibly hard to get the bulk of the work done before the winter. Even though the crew was rushing to beat the weather, we were amazed at their precision and the attention to detail they showed. Tom, the owner of the company, was onsite the whole time working hard and attending to many details like making sure that that the pool was completely level! Erich has exceeded our expectations regarding the opening of the pool, training us to take care of the pool, and making sure that our first pool season is problem free. We opted to use the landscape company that Signature recommended, Countywide Landscape, and we are very glad that we chose a landscape company that works so well with Signature. We highly recommend Signature Pools for a company with integrity and high standards of excellence. By the way, we chose the Ultimate 40 pool and absolutely love it!

These guys are fantastic from start to finish ! I needed to dispose of my hut tub but wasn't sure…read morehow to go about it. I got lucky when I googled and came across 'Move my hot tub'. When I spoke with the owner she explained the entire process to me. They were able to come out within a day of my request. A.J. and Roman, the movers, were great. The explained how they were going to go about the move and made it look easy ! I couldn't be happier with their service. If you need someone to move your hot tub I highly recommend - these guys are the best.

After scheduling with a different hot tub moving company and then being stood up, we were really in…read morea bind. I reached out to Move My Hot Tub and they were very responsive and reliable. When they went to pick up our hot tub from its location, the owners were so impressed Move My Hot Tub was also hired to move their NEW hot tub. It all worked out. Two families who were previously put in a bad situation suddenly had everything all squared away. Highly recommend. The quote was competitive and my hot tub arrived safely. The whole situation was drama free like it should be. Thank you so much!!

One star only because Tony called back promptly. Called Spa Doctors on a Saturday. Tony called…read moreback in about 30 minutes. We agreed to the terms and he said he'd be out Wednesday or Thursday. I texted him on Friday since he didn't show Wednesday or Thursday, and asked him if he was coming out or should I go in another direction. He called later in the day, left a message for me to call him back. I did. Left him a message. Today's Sunday, no call or text. You may want to go in another direction if your in a hurry to get your Spa repaired through these guys. Just a thought here....

Made an appointment and was blown off. They didn't call to let me know. They didn't answer my calls…read morebefore or after the one hour window they gave me, and they didn't call me back in the two days since then. It was also a mid-day appointment, so they wasted half a personal day of mine. Don't bother with these liars!