We have always been very pleased with the service provided and products available at Leslie's Pool…read moreSupply. The employees/representatives of Leslie's have always been extremely helpful, and this is always greatly appreciated. Thank you all at Leslie's pool supply!

I showed up at 5:50 (since they close at 6pm which is ridiculous) and the door was locked…read more Associate wouldn't open it or help. I've been 3 times and every time staff is not friendly or helpful. Just heads down on their computers. Great Escape in Oakbrook way better and more helpful.

I have been going to this store since I opened my pool the first time - loooooong time ago! Last…read morenight I went to pull out my equipment for this season and found my pool vaccuum would not charge. Dang it. I had to get the pool open the following day (today, Sunday), and no delivery would be here in time. I called this store and got Ray close to closing time. I had him find me a similar vacuum to what I had and he put it aside for me. I told him I would be there at 11am on the dot today to pick it up. Doors were open, staff was ready and I got my vacuum. Great store, great staff, everything you need is here. Thanks guys!!

How can I say this.... without going off on a swear filled tirade…read more... Purchased a custom hot tub cover. Measured the thing edge to edge. Then come to find out that they give the manufacturer a half inch buffer. Would have LOVED to know that detail. Or possibly have someone come out and measure it before I blew almost 1K. Ive sent pictures, only one corner is actually covered. After repeated calls and emails expressing my displeasure, they have ghosted me, took the cash and are obviously done with me. I have banned my family and future generations from going there. FYI - could have gotten a cover off Amazon for half the cost and guess what? If it didn't fit, they would've taken it back.

Do NOT use Happy Pools for anything for your pool needs. I hired them to rehab my in ground pool…read morein 2023 due to the fact that it was leaking. They did a terrible job and after their so called repairs my pool developed a large crack along the bottom of the pool. They said they would repair it that fall and then ended up bailing on me and left my pool empty and uncovered for the entire following winter (I had paid them for a safety cover which I didn't receive until the following winter). When they finally showed up again the following spring to fix the crack in the pool, my pool had developed more cracks along the sides of the pool due to their negligence of leaving the pool empty and uncovered all winter. The concrete edging around my pool that they replaced is coming off in chunks. Staples from the "repairs" are literally pushing out of the pool walls. Cruz came out to look at the pool and decided he wouldn't warranty any of the work and wanted to charge me an additional 20k to fix it. I have had 3 other pool contractors look at the work Happy Pools did on my pool and they were all honestly horrified at the state of my pool thanks to the shoddy workmanship of Cruz and his team.

Pool service for $120 a week and never know what they do or when they do it. Run the other way!…read more Not reliable and generally inconsistent after 4 years of use. Love Lotus Pools!

Stay far away! They will leave your pool unfinished and in complete disrepair. I contracted Daniel…read moreKamide from Dana pools on June 11th, 2020, to build a pool in Lake Forest. The pool was supposed to be finished by years end 2020 and it's still unfinished in November 2021. I have continued to make payments during 2021 in hopes the pool will be finished. I paid an additional 40k due to price increases and he once again promised it would be completed before winter 2021. Now material costs have risen once again. Daniel Kamide from Dana Pools is asking for even more money to finish the project that was supposed to be completed in 2020. His new projected completion date is mid 2022. Waiting another winter for them to finish the pool will lead to further damage, possible wall collapse and just a complete waste of time money. The pool has cracks all over which they tried to repair saying a pool liner would solve the issue. I hired another pool company to inspect, and they were shocked to see this type of damage on a new install. They said a pool liner would only last a little while before further cracks appear and cause major issues. The last straw was after the installation of the pumps and equipment. I was notified that Daniel Kamide returned after installing the pumps and started to disconnect everything. He attempted to steal the pumps and equipment he installed a few days earlier. We immediately contacted the Lake Forest police department and luckily, they arrived just before he left. We have begun to peruse legal action against Dana Pools and hope no one else falls for their terrible work and shady practices

Can you give less than 1 star???? Do not just avoid using…read morethis company at all costs, RUN-RUN-RUN AWAY!!!!!! Through my own personal experience the owner of this company is anything but professional and is currently being sued. Please read my complaint in BBB to fully understand the grief caused by Danna Pools and the owner, Dan Kamide. Well over 100 feet of structural cracks in a pool that was less than 1 year old. Design, engineer, labor and materials all provided by owner and his company but somehow, without any remorse he believes it not to be his problem. RUN-RUN-RUN AWAY!!!!! Just like Danna Pools and Dan Kamide have done to me and other customers.

Do not use this pool service. There is nothing quality in their work. We had an in ground pool…read moreliner installed three summers ago; it cost thousands of dollars. When we opened the pool the next summer, one side was all caved in. James patched it, and it has been leaking ever since. We just paid someone $500.00 to repair James' work that he stood behind. We have spent so much money refilling the pool. No response to emails!

I'm torn between 2 and 3 We bought a new house with a pool and know nothing about pool maintenance…read more They've been maintaining our house pool across owners so we keep them. But everytime they charge so much. It hurts to see an invoice from them. They know this Unfortunately we need them to open and close our pool every year which comes upto $1600 yearly. athis time they came and didn't even clean properly but charged $175 just for cleaning. My pool is still very dirty. Hurts.

These guys were amazing! I had brought 4 friends to get a hot tub out of a home. The tricky part…read morewas getting this out of a window as it would not fit out the patio door...but that's the way it went in, that's the way it's coming out. The 4 of us tried, spent about an hour trying to lift this 730 pound hot tub and try to get it to the window ledge...it was not going to happen. After some quick googling I came across Two Guys and a Spa Dolly. In a matter of a few text messages detailing the hottub make and model, pictures of the pickup and drop off location, the appointment was set. The next day, I was extremely pleased with the punctuality, friendliness, and know how. It was great to see what an A squad really looks like, and they did it with 3! Pros with ingenuity and the right tools! Book early because I am sure these guys will get busy quickly!

They put us off on delivery our tub for 5 months and kept saying they were really busy. When they…read morefinally brought our hot tub, they didn't bring the new pillows we purchased. For 4 months we were trying to find out when the pillows would arrive. Now they have ghosted us and do not return or answer any calls, emails or texts. We've called from different phone numbers and as soon as they realize its us, they hang up. We gave them so many chances to make it right. DONT USE THEM, THEY WILL STEAL FROM YOU!

Outstanding experience from our first interaction; initial phone call through sale, design,…read moreconstruction and follow-up question phone calls. Team is professional, knowledgeable, responsive, willing to make suggestions and talk through options. We're very happy with our new spa and would highly recommend All Seasons for anyone's pool or spa needs. While every one of our interactions with the All Seasons team was positive, special shout out to Tom Sekulski. He has been an exceptional primary contact to work with and helped us work through the entire project, including a mid-project design change. The construction crew was also very easy to work with and with any project, there are always surprises. The crew was communicative and great about addressing questions and making suggestions. Crew made a great suggestion for lighting to enhance the hardscape that really looks amazing. Truly exceptional experience and we highly recommend this business!

I have an inground pool, which I purchased from All Seasons, and have had service for years from…read morethem, even up to this point. They opened the pool for me last month and I noticed small air bubbles coming from one of the returns, long story short I turned the pool off last night and had several gallons of water shooting up from the skimmer in the deep end and heard a hissing sound. I tried restarting the pool and it took a little more time to clear out the bubbles through the sight glass but it did. I called this morning and stated I would like to have it checked out before something goes really bad. I told the girl on the phone I could make the problem happen, just by turning the pool off and they would see it and hear the issue. I know they are busy we always have to wait a long time. I am not rude, just asking if it is safe to use because they won't look at it for two weeks. I am 7 miles from them and they said two weeks. During the process of building the pool, I had to wait days of ,well he's on vacation, or someone called in sick and so on. This could end up costing thousands to repair. I have spent close to 60 to 70,000 dollars with them I am in Homerglen and they wouldn't even give my family 15 minutes to look at the issue. I think A customer is entitled to at least that. Craig

I hope this review saves someone their deposit money. I should have seen the red flags from the…read morebeginning. The first red flag was I had to continue to follow up on the initial appointment for the estimate. I had to reach out after there were 2 no-shows. Once Nick was finally able to keep the appointment. We had agreed on the service that was required and agreed on the price. He was quickly eager to book my appointment and needed a deposit to hold my appointment. I sent my 200.00 depoit via Zelle. (He uses zelle because you are not able to contest the fraud.) Red FLAG #2 The Zell account is not his. It belongs to his partner. RED FLAG #3. His words, "CASH IS KING." I completely understand the springtime appointments do fill up quickly. After getting my invoice, we agreed the opening date would be Sunday, May 18th. Red Flag #4 Well, the time of the appointment went by, and Nick never reached out saying he wasn't able to attend. I had a follow-up asking if he was still going to do repairs today. I asked when we could expect the reschedule. He stated the 25th. Once again zero communication. If you are running a business as a business owner, you have one job. Communicate with your clients. I requested a refund, and I was told this wasn't possible. I wish I had read the google and yelp reviews before having Pool Duck out and give him my money. I have reported this business to the Better Business Bureau, Zelle, my financial institution, and the required government agencies to flag this business as fraud. I hope this saves someone from this scammer who is quick to take your money and no show.

Paid a deposit. Received the date to have pool liner replaced. Guy shows up and tries to upsell a…read moreliner for $3300 that I found for $700 on EBAY. Date of service passes. We contact Nick and are practically reprimanded for reaching out to find out about the date. Guy cries about the weather and proceeds to set up two more days that he absolutely no shows. Contact him to say look you're obviously not coming and we'd like our deposit back. They say ok and proceed to block me from Venmo after saying we'd get the money in seven days. Guy is awful at running a business. Wish I could give zero stars.

I've been using Leslie's exclusively after purchasing my pool because the staff all really is…read moreHelpful. They will test water and suggest what you need to do but don't push product on you. They run good specials as well. You can likely find prices cheaper elsewhere but when I need shock they always have it.

I took water from my pool to be tested over lunch one day. Their location is difficult to find. The…read moregoogle map shows them about 1/2 mile east of their actual location. When I did find them, the store looks nice on the outside. Inside it is very cluttered. They did test my water and I had a brief chat with the service advisor. I typically go to their location in Palatine and find that store more well laid out, cared for, and the associates seem to be more knoweldgeable.

No words about this company no customer service terrible follow up not committed not sure if he…read moreeven used chemicals when he cleans the pool terrible businessman no workers alone and the window for the success of his company is very short started off ok ended up terrible

Made an appointment and received confirmation but no one arrived ..nor has anyone returned mine or…read moremy husband's phone call or email... Horrible customer service!!!