Hamilton County Communications is the heart of the Hamilton County 911. Centrally located, the center is responsible for all the 911 calls made in the county. Operators at the center spend about a year on specialized training to assist the community.
My children and I attended a field trip at the center. On top of the important job that they preform, the center conducts various educational programs that they present to the communities located within Hamilton County. The program we attended included a PowerPoint presentation about what constitutes as an emergency, and what information is needed when calling for help. They explained how to be looking out, and what information may lead to the apprehension of a suspect. Children learned about what to do for emergencies involving people being injured, and emergencies that are criminal based. The presenter was very supportive/ welcoming of the children's questions. Attendees were able to hear some 911 calls. This drove home to the kids the importance of staying calm, and knowing their personal information.The visit ended with a tour of the call center. We all left with a greater understanding of the way 911 works. read more