I had my driver's test here two days ago after moving back to the US from abroad, and my examiner (#7108) was fantastic--but the experience was smooth and pleasant even before that. The woman at the front window was warm, pleasant and resourceful with the people in front of me in line, as well as with myself, kindly sharing options and official information in the nicest way possible. I was seen quickly and my examiner (7108) was friendly, thorough and clear in all directions without being overly official or intimidating. She was kind and I felt put at ease during what could have been a fraught experience. She was also patient as I continually thought out loud to keep myself focused throughout the test . While my score wasn't perfect, I still passed, and I know it was in part due to the calm, relaxed, and professional demeanor of fhe staff at this station. You all enabled me to do my best despite great anxiety. Thank you for making the transition home smoother, Seven Hills staff! I will forever be grateful. read more

The people were incredibly rude, insensitive, and rushed. Don't go here, go anywhere else. The instructor was awful.

There's an older black woman there and she was checking my vehicle and literally stop to talk to a younger black man ( not his fault), so as soon as she got into the vehicle she was already pissed off. She was yelling at me (mind you I'm a minor) and there was a huge vehicle in my way so I was I couldn't see, had to move around it then she said I'm not PAYING ATTENTION. Makes me pull over and say I'm not ready but her direction made no sense at all. I'VE SEEN MORE REVIEWS TALKING ABOUT HER, FIRE HER SHE DOESN'T WANNA BE THERE ANYWAY!!!!!!! DO NOT SEND YOUR CHILDREN HERE read more

Okay so during this trying times when everyone is dealing with opinions about health concerns, getting in to get a new drivers license has been a pain. The BMV near my house 10 minutes away showed a 4 hour line. I checked and the line here showed less than a minute, so I drove over I walked in and literally was directed to a spot to stand, less than 2 minutes I was standing at the counter, paperwork done back in line for a photo. 3-4 minutes photo taken and I was walking out the door. It took longer to drive her from west Chester than it did to get in and out. I would be happy to call this my local BMV. Extremely fast service. read more

If I could give this location a zero I would. There are a few people who work at the testing station only, not the BmV, that are absolutely rude and unbelievable. Two separate occasions I have seen people brought to tears by the way they were spoken to by them. They are very intimidating and it's already a tense situation and they make it so much worse!!! ZERO STARS!!! read more

I took my test here the first time and I had an old white guy that completely hated being old and living a lonely horrible life and failed me because he said I straddled lames for moving over a smudge for parked cars all along the street I'm also white with dreads and think he failed me for my image I was too mad to get his name I was ready to assault the old man I have 2 children and I'm a single dad that needs my license and he put me off for another month driving around with my children with an invalid license risking to get pulled over and my car towed and stranded with my children and all that the old lonely man made my life very risky and hard for the next month cause I didn't go mirror to mirror with parked cars and moved over a smudge I take my test again tomorrow and I'll be sure to request a different instructor and get his name for more complaints read more

DO NOT take your child here for their driver's exam. None of the people there cracked a smile once. You can feel the tension the moment you step into the building. They are rude, make everyone feel uncomfortable and seem to get off by failing kids. They will make fun and talk about people as soon as they leave the building. There were 6 kids taking their test during the course of the time I was there with my son who was taking his test. All 6 were failed including my son. My son had no issues with manueverability when we practiced. They waited until the last possible second to tell him which way to turn. The cones are definitely not at regulation distance, but much closer. He went somewhere else 2 days later and passed of course. There is a clearly an issue when none of the 6 kids passed. The people giving the exam do not want to be there. They should get a job elsewhere. It's stressful enough for these kids taking their tests. Getting treated the way they did is unacceptable. I'm absolutely disgusted with this place and every single person I encountered while there. read more

staff was extremely rude, i literally got yelled at during my test when i didn't cause any danger.

The black lady who checks people in was so rude to the African guy when he came back from his drivers test bc he failed again and said "this is ridiculous you took failed again" I mean he was probably nervous but that's still not the way you addressed someone who still showed up and tried. My test lady failed my drivers portion bc I made a wide turn coming back in from my test. mind you they're not supposed take you that way. But it says that it's a automatic fail if you don't look over your shoulder-- there was no need bc nobody was behind me and a car wasn't right there when I made the wide turn in. (I look it up on google the wide turn-- bc that was BS and I've never heard you failing bc of that.) anyways to continue so I asked her "was any of my driving good" and she just got out the car as if she didn't wanna answer my questions. So when I got in I was finna ask her a question. Guest what she said oh the lady checking in will help you I've gotta get to the next person. Like. She was just like your nervous I try not to make people nervous girl that's not it you can even give a valid reason as to WHY I FAILED. I could see if I was just passing by stop signs, on the wrong side of the road, speeding, etc but no very rude and unprofessional. If you don't like the job Quit. I don't know who made the comment but about quitting but it's true don't put up with the job if you hate it. They really do get off on failing kids because there miserable at there job!!! Horrible call corporate in IMMEDIATELY!!! I too would also give 0 stars but unfortunately, it's not a option. read more

DO NOT SCHEDULE YOUR TEST HERE!!! This is the worst place by far I've been to, I dropped my kid off to watch his test get taken and he told me he was very rude and inconsiderate to my son, when he was finished testing I watched him be rude to the next girl he was testing as well. I'll never go back here. read more

We were late because we left my driving school certificate in the wrong car. Despite this, the nice people at the front desk fit me in so I did not have to wait a month. The three instructors I saw take people out for their test, were extremely friendly and made the environment less stressful. The instructors were clear about directions, and the test was fairly easy. Going into it I was nervous due to the poor reviews. However, they completely proved me wrong and provided a great test taking environment. read more

It wasn't very busy on a Thursday morning. A young man named Andrew helped me and was so patient and helpful. I hope some how they read these reviews and he gets the recognition he deserves. read more

A young-ish woman assisting my sister with her drivers test was terrible. Car didnt pass test, and she said we could return later and take it with her. Upon returning, she did not acknowledge us and was so rude when we asked if my sister could still take it today. We said we understood the place was busy but just wanted to know if she would be able to take it. We spent 4 hours driving back and forth and waiting, and eventually left because that lady's horrible attitude. no one else was much help but they weren't rude so whatever. Anyway,white lady with short dark hair is the worst and talks to people like they are garbage. Sorry u hate your job i guess. read more

I've taken 3 of my daughters to this location for drivers testing and they've all passed the first time and are great drivers. Thank you for starting on time! we appreciate this location and the services you provided read more

The man who tested me was rude, condescending, and simply disrespectful. It was pouring rain when we pulled up to do the test. While the test officiant and I were speaking, I rolled up the window the tiniest bit, maybe 1-2 inches, so less water would get in the car. He yelled at me "what do you think you're doing?" and demanded "if I'm going to have to get wet, you are too." I continued to be polite, and he continued to be a total nightmare. If I asked any question about the course, he was nasty and ride. In response to a very simple question he condescendingly retorted "you're obviously not getting this." This unnecessary mouthing off happened several times. Terrible experience. read more

Very interesting place just watched two employees one of which smart off to a customer sitting down who was translating for his wife who didn't speak English. These uniformed and badged employees just were down right rude to him they started baiting this young Hispanic gentleman smarting off to him trying to get this guy to start a fight with him. These are supposed to be professional government employees oh my gosh and as I sat there waiting for my daughter to take her test I proceeded to watch them call the police on the guy while his wife was taking the test after all they did to him they called on him!!my granddaughter and I were terribly upset by the way that these DMV employees behaved I have never seen anything like it will never go back.Thank goodness for the kind sweet jovial ladies at Sharonville location read more

I waited 2 hours on Saturday 9/14 and my teen ended up failing the driving part (but mastered the maneuverability?). The "gentleman" testing person was rude and disrespectful to my teen. My teen has been driving for a year and a half. There is simply.no.way. that my teen took "too long" at a stop sign--on a road that has no line down the middle nor at the actual stop signs--and then did.not.stop (?!) for a pedestrian (?!). My teen got marked 21 points off for that! I hate to say reverse discrimination but it is true. Ridiculous and unbelievable. I did complain. I am a teacher and work with teens all day long. If this instructor guy hates his job so much, he honestly should find another one. I'm disgusted. After reading the other comment left here, I'm not surprised, I should have checked Yelp first before going all the way out there. Here is what it says at http://www.driversedguru.com/drivers-ed-training-exercises/stage-3/stage-3-intersections-part-2/ "Just because there's a stop sign, it doesn't mean the other car is going to stop. Don't enter the intersection unless it is clear and that any approaching cars are far enough away that they won't hit you if they don't stop. Otherwise, wait for those cars to come to a stop before completely crossing the intersection. Unfortunately, you can't assume other drivers will follow the rules of the road." My teen got marked off for this for waiting--this exactly!! read more

Im so upset with the BMV over a false report stating I was found at fault for an accident that I never got sited for nor found at fault by the Hamilton police officers that came on the scene of the accident they found that the gentlemen was at fault that was involved in the accident with me and his insurance company the General paid for a new car for me and also for bodily injury as well and I have all the proof and my new insurance company wont except it they need a letter from the BMV they said stating I wasn't at fault cause they are the ones saying I was at fault the day of the accident that had occurred that day by my self and a Indiana man who was yet again the one found at fault by Hamilton police officers when they showed up and talked to Witnesses saying that that was the gentlemen's fault not mine so they faulted him not me so how is the BMV putting on a report I was found at fault when that wasn't the case read more

There were a few employees that were respectful and nice, but a lot of them are rude there. Very disrespectful to me and my family. I will not be going back to this place. Highly do not recommend. read more