You can never get a live person!!! Their automated attendant systems sucks. Keeps asking you the…read moresame thing over and over and over and over and over and over and over and over and over and over and over and over. Get the feeling UGHHHH so fkg frustrating. Hire someone to answer the damn phones. Lots of folks need jobs, and I think a human would be a welcome change!!!!!

And the U.S. postal service wonders why they suck? My postal…read morecarrier throws my mail on the ground, doesn't pick up the out going mail. And they encourage you to do everything on line? They are true POS And when you call, it's an automated system. So much for helping, caring for your fellow neighbor. MAYBE if the postal carries gave a shit about their job I would have more respect for them.

The people are very helpful and patient. They take a lot of Amazon returns and help people find the…read morereturn information on their phones.

Kal went above and beyond at this location when I had mislabeled a package, he had set the packages…read moreI was attempting to return aside until I returned back to the store with the proper label for one of them. It was a mistake on my part, but he was more than glad to assist, and I was very appreciative.

The bad- I used to take all of my Amazon returns to this location. They often had a line out the…read moredoor with the majority of customers processing Amazon returns. After they began forcing everyone to use the kiosk, I had an issue when I scanned the QR code the screen told me to see an associate. I got back in line and when I got to the counter she 'scolded' me and told me I should have used the kiosk. I let her know it said to see a worker and she huffed at me and shook her head. The next time I took a return in, they were demanding that everyone use the kiosk. Each person they waited on got the same speech- did you try the kiosk?! I definitely got it, they do NOT want Amazon returns at this location. I take all of my returns to Kohl's when given the option. The good- my daughter had an Amazon return last week. She was not given Kohl's as an option and her only choices were the Amazon store in Clifton or the ups store. She's had the same experiences with returns at this location and was leery about getting yelled at, but we decided it was closer. There was no one in line but we went to the kiosk and it worked! The person at the counter actually thanked us for using the kiosk. Basically, I believe this store is lacking in customer service. So many people have issues with technology and don't know how to proceed only to be scolded once they're there. I agree with another post that they should put up a sign stating 'No Amazon Returns' if they're going to continue treating customers this way. I've worked in customer service for 2 decades and was always told it takes 10 positive comments to make up for 1 negative.

I called today about Notary services. At 8:30 am I called to asked about availability. They told me…read moreit was available until 3:30. Asked if I needed to make an appointment. They said no. I walked in at 2:30 pm ( as I said I would) with a need for a notary and shipping of a very important document. I was greeted with "Oh sorry! She left ". A cross town journey entailed on to be turned down again and again. In the pouring rain no less. Finally found a notary. BTW, MY BANKS PNC AND 5/3 refused. But they had good reason and really helped me. Long story short, UPS SUCKS AND LIES!! They need to take appointments and call people with unavoidable cancellations. If truly unavoidable. I am a notary. Not that hard if you can add 2 digits. If you require services at the Glenway UPS, call 5 minutes before you get there. Or you may be screwed.

I've stopped in a few times to ship things through DHL. Not many businesses partner with them, so I…read morewas pleasantly surprised that there was a place I could utilize in my own neighborhood! Every time I go in, the service is quick and friendly, and my shipments are picked up promptly. Today, I walked over to look for a postcard for a friend. I ended up getting a postcard and a Northside magnet--both $4 each. They had a great selection of funky stickers, magnets, cards, and mugs. I'd like to go back and get some stuff for myself sometime!

From the owner: Join us at Northside Print Shop for an entertaining evening of paint and sip fun! Get ready to…read moreunleash your inner artist and create a masterpiece while enjoying a glass of wine or a yummy cocktail. Our experienced instructors will guide you through the process, step by step, no matter what your skill level.

this man has hours posted. I've walked past there plenty of times & seen him in there. However I've…read morealso went there 4 different times during the open hours he has posted on the door & he's not there. I've never even seen a customer so not sure what this place is really up to!

From the owner: Direct Support For Businesses That Need Shipping read more

Scheduled executive choice to pick up a bed and deliver it to my house. Was called last minute and…read moretold that they had made a mistake on the kind of truck and number of people it would take to get the job done. I was informed that the price would now be 3x the original amount quoted. The manager refused to work with me on the pricing even though this was THEIR mistake. Now I am left AT THE LAST MINUTE with no way to get the bed. Thanks executive choice courier!

From the owner: Executive Choice Courier provides courier delivery services, trucking services, mail delivery, and…read morewarehousing to the Cincinnati, OH area.