been a customer here for almost 30 years. Have always been fairly treated, never gouged. The…read moremechanics are friendly and professional, they know their stuff! They are always available to answer questions, no matter how stupid they may seem. I've used them for everything from safety inspections to engine and transmission replacements. BP has been a Lovettsville landmark for over 40 years. (way back when, they sold gas as a BP station, but when they decided to just concentrate on auto repair and maintenance they kept the name "BP" after Bruce McKimmey,and his dad "Pop", who started the business.) Really nice, down to earth folks. Highly recommended.

The entire team at Lovettsville BP is outstanding! This…read morelocally owned business (and its friendly, knowledgeable, courteous service) is much appreciated! Family and I have been customers since 2000 with all vehicles. Honest assessment, good communication, personable - they explain all options when repairs needed. They will do their best to accommodate one's schedule. Fairly priced, great work, great people - our vehicles are going strong! Thanks, Lovettsville BP!

They took my car in for alignment on same day morning. 2022 Bmw x6 alignment cost $129.00. Mike did…read moregreat work and now car drives straight with new tires.

Just had my old SUV serviced at Catoctin Automotive. Great service!!! The owner was very…read moreknowledgeable about cars. Best of all, he is honest about his opinion. He will recommend what is best for my car, regardless if that is best for his bottom line. I haven't seen any auto repair shop that is not greedy anymore. You will like him just by talk to him for few minutes. Keep up the good work and thank you Mr. Tony!!!

Was really pleased to see the new gas pumps, I even went inside and gave a compliment to the…read moreattendant. ( I said the pumps look great) He looked at me like I was an alien. Was a very creepy moment. I probably shouldn't have said anything. Well, thanks. To the owners of the Exxon. The new pumps look great.

I had an amazing experience here ! they saw to my car quickly, expedited the process due to time…read morerestraints on my end, and fixed a cosmetic issue on the car as a surprise cherry on top. I was quoted twice the price at another place and they were half as nice! I felt super well taken care of and so grateful for the service! highly recommend!

I have no idea what their repair shop is like, but avoid the gas station and mini-mart at all…read morecosts. As a neighbor to this business living just a few blocks away, I've always tried to support it. I stop 3-4 days a week for gas and snacks/caffeine. Today was the final straw. For the third time in less than a year I parked in a marked spot and was walking into the store when an employee stopped to tell me I couldn't park there. The first time I was told I was parked too close to their driveway. The second time I was in a spot for customer drop off. The third time, today, I was told the spot I parked in was saved for cars they were done working on. I pointed out that if they just marked spots I'd gladly park in them and the rocket scientist employee told me they had spaces marked with lines...you mean like the space I was parked in??? He pointed across the way to the customer drop off area, where I'd previously been chastised for parking. I said they needed spaces marked for store use or at least a "don't park here" for the reserved spots. He didn't want to hear it so I left. I'll be taking my business to 7/11 from now on, which is less convenient but where they appreciate business. Idk if they are any good at vehicle repair but they suck at customer service and I won't be back. They are overpriced on their drinks and smokes anyway, so I won't miss them or their nasty attitudes. Mark your reserved spaces and understand that a customer spending $10-$15 a day 3-4 times a week is a loss, especially since the problem is caused by your mechanics being grouchy and lazy.

Kept upgrading my jeep. These men are amazing. If you want to get help and are patient the key…read moreword here, you get amazing results. I will share all and the last one Mark laughed at, I am trying to get him a picture of it. These men work hard and women. If you want things done in "minutes" and you are in a hurry to get life going and little patients then I would recommend Jilly Lube if you want what you want, here. Thanks team, vr, D Doc! SEMPER FI

Ashburn Auto is always a great experience! John and his staff are wonderful! I always feel like I…read moream well taken care of, everthing gets explained and there are no extra uneeded fixes that you find with other shops. I was very happy with the communication, price, and work for another awesome visit. Keep up the great work and thank you!

Expensive. I went in for an inspection leading to a brake job that cost over $800. While not as…read moreconvenient, I'm going back to my other shop.

Easy to schedule. They do quality work at a fair price. This is why I am a repeat customer and will…read morecontinue to bring my car here.

On Christmas Eve, I took my car in to have the brakes fixed and they were more than happy to see me…read morewhich I really appreciate. After I drove off, not even a mile down the road the hood flew up and hit my windshield. I called the shop and the receptionist tried to deny any accountability on it. Had it happened a day later, I would have thought that was little weird. Had it happened a week later, I wouldn't have thought anything of it but, it happened 2 minutes after leaving the shop. The receptionist was extremely rude and unprofessional. She showed no empathy for what had happened and made it seem like I was being ridiculous for asking them to work with us. The reason this is a 3-star review instead of a 1-star review is because the owner eventually stepped in and removed the receptionist from the process. He worked with us to make it right and they did a good job fixing the hood and the latch. Hopefully the receptionist is retrained and not enabled to treat other people like she treated me. It's completely unacceptable for an adult to behave like that.

With an administrative table specially set up for processing just vehicle inspections, this station…read moreseems to be a racket for them to "encourage" customers to purchase maintenance. Avoid!

Based on my personal experience, I would not recommend getting a Virginia safety inspection at…read moreJock's Exxon. My vehicle failed inspection here, so I took it to an independent licensed mechanic and completed the recommended repairs. When I returned to Jock's Exxon for re-inspection, the vehicle failed again. Later that same day, I took the same vehicle--without any additional repairs--to a different Virginia-licensed inspection station, where it passed a full safety inspection. This review reflects only my personal experience and opinion, but I found the inspection results at this location to be inconsistent. I strongly recommend getting a second opinion if your vehicle fails inspection here.

Everything!!!!! Mike and team exceed expectations every time we go there. My family and I wouldn't…read morego anywhere else.

2 Stars is fitting overall. I don't know how this place has the reviews it does, I genuinely was…read moreexcited to see the community pour so many thoughtful reviews but now I'm not sure. I paid over $450 to assess why my air wasn't cooling at a expected rate Ex: 20 minutes to just become slightly cooler & then barely cool once it finally gets there. This did not include dyes to check for leaks, this didn't add refrigerant (apparently was pretty under utilized for a 2015 car, which may be a clue in itself since I've never had this serviced), this didn't charge fans, this didn't change filters, fluids, this was strictly a "diagnostic" fee. The next step was to add dyes and maybe check into the condenser & compressor .. which wasn't made clear if that had been assessed for performance or not. I don't know what that would have cost! I didn't get further communication on this. My air is still not performing or improved, as I'd hope and I'm out near $500. I've been going to this place over the last 6 years for here and there services. I've mostly been fine with those minor services but the price is definitely steeper than others in the area. I didn't mind because as the reviews would show - they don't press and harass you to do more .. and I figured they likely have an edge in quality based on reviews (I do lack experience with mechanics). Either way, I have tried numerous times to get my records from this business so that I could keep track of my oil changes and services, as well as to have in hand the record of the air conditioning diagnostics already performed ...so that I can actually fix the issue. To which voicemails have not provided any call backs, one time I got through to a nice woman (do not recall name), told her what I was looking for, she said to call "Donna" (manager I believe) at another number .. so I do that, speak with Donna twice asking for this information, she takes name & number and says she'll get back to me, still I wait, weeks go by, nothing. It's just unprofessional. Over it.