The director and staff of Wilson-Wooddale Funeral Home provided impeccable top notch customer…read moreservice for our mom's Celebration of Life services. Every detail we requested went flawless. My sister and I were not forced to purchase anything. The director was a source of comfort during this chspter of our lives. Our mom was absolutely beautiful. We thank you from the bottom of our hearts Kay Stewart.

From the owner: Wilson Wooddale Funeral Home, proudly serves Baton Rouge and the surrounding parishes including New…read moreOrleans and Shreveport. Our multicultural staff provide both comfort and information to those wishing to make pre-need or at-need arrangements. Knowing that our families come from all faiths and locations of Louisiana, the staff at Wilson Wooddale seek to meet the needs of our culturally diverse community. We are proud of our exceptional customer service and for treating all families with compassion and dignity. We will continue to strive to be a strong foundation to our surrounding communities and families. Our goal is to provide peace-of-mind to our families through the celebration of life and love of those who have passed. Wilson Wooddale Funeral Home offers a full line of funeral, cremation and celebrant services, including: - Traditional funerals - Memorial services - Graveside ceremonies - Basic and full service cremation options - Collaboration with other funeral homes

A funeral is never an easy thing to plan, especially when you lose a loved one unexpectedly. My…read morefriend's husband recently passed away and I accompanied her to plan his service. The man we met with was so genuine and gentle in his approach, which we greatly appreciated at such a delicate time. He listened to exactly what my friend wanted and more importantly, gently guided her in the decision making process because this was so unexpected and her husband was so young, a service was not something they had discussed before. She didn't really know what she wanted but the guidance she was provided was perfect. No high pressure sales tactics, every option was presented and she was allowed to choose within her budget without any judgment. Everything was carried out exactly as planned and the service was very nice. There were a lot of options as far as different spaces and the one we selected with the help of the funeral planner was perfect for her needs. The staff was very warm and welcoming. No high pressure sales, which I know other people have experienced at other funeral homes. Bottom line, no one wants to need the services of a funeral home but should you need to plan a memorial, this Rabenhorst is a very warm, caring place to do so.

This place is amazing. Mr Vaughan went above and beyond our expectations. Extremely kind and…read morecompassionate. No detail or wish was left out. He took care of it all and made my mother look so beautiful. Words can't express how grateful we are to him. If I die, this is the place I want everything to be handled at and Mr Vaughan to do it. Thank you again, my friend.

I am just able to write now.(grief) My husband passed away last June and I can't say enough on how…read morewonderful Mr. Jett and I believe it was a lady named Haley were. Mr. Jett especially handled things I didn't even think about. He never tried to pressure me into purchasing things I didn't want. I have been to many funerals since and not all funeral homes take care of details like they did. Also, the gave me good advice on how to proceed after my husbands death. Thank you Thank you Mr. Jett.

We are deeply unhappy with the place we chose for our mother to be buried…read more Unfortunately, everything happened very quickly after our mother passed away. The hospital informed us that we needed to make arrangements as soon as possible because they did not have a morgue available for long-term holding. In the middle of our grief, we visited several cemeteries and ultimately chose Resthaven because it appeared to be the most beautiful and well-maintained option. Between the funeral services and burial lot, our family spent more than $31,000. While it was expensive, we believed we were providing our mother with a premium and dignified final resting place. Sadly, our experience since then has left us with serious regrets. The first issue occurred during our mother's burial service. We watched cemetery staff operate heavy machinery throughout the area with little regard for the surrounding graves. During our mother's burial, we personally witnessed staff break two neighboring tombstones. We also observed machinery being driven directly over multiple graves. It was shocking and upsetting to see such carelessness in a place that is supposed to honor and preserve the memory of loved ones. Witnessing that made us immediately worry about the safety and future condition of our own mother's grave. The second incident occurred only fifteen days later, on June 3rd, our mother's birthday. Our family gathered at her gravesite early that morning and spent the day together remembering and honoring her. Around 10:00 PM, a woman exited a vehicle and approached us aggressively, immediately stating that we needed to leave or she would call the police. There was no introduction, no attempt at a respectful conversation, and no empathy whatsoever. When we asked who she was, she identified herself as the manager, Tiffany. We attempted to explain that it was our mother's birthday and that we had been told we could visit her at any time when we purchased the burial plot. Before we could even finish our sentence, Tiffany interrupted us and responded, "I don't care. Y'all need to leave." Those words were incredibly painful to hear. We understand that cemeteries have rules and operating hours. We understand that employees have responsibilities to enforce those rules. However, there is a respectful and professional way to communicate with grieving families. Even if exceptions could not be made, a simple explanation delivered with compassion would have gone a long way. Instead, we were met with hostility and indifference. Tiffany ultimately called the police. The responding officers themselves were respectful and apologetic, explaining that although they understood the situation, we would need to leave. We complied. What continues to hurt us is not that we were asked to leave. What hurts is how we were treated while grieving our mother on her birthday. Losing our mother has been one of the most painful experiences our family has ever faced. Knowing that she is buried in a place where we witnessed damaged graves, careless operation of heavy equipment, and such a complete lack of compassion from management only makes that pain worse. As a result of these experiences, our family is now seriously considering relocating our mother's remains elsewhere. We never expected to feel this way after spending so much to ensure she would be laid to rest in a place worthy of her memory. We hope Resthaven's management will take these concerns seriously and reflect on how grieving families deserve to be treated--with dignity, professionalism, and compassion.

Warning Marion Lyons is not licensed to sell you crematory services. Please contact the State…read moreLicense to confirm. Our experience was he said he could not lock in price until after death sounded like a bait and switch. No other company has ever heard of such a thing.

Jean Audler at Pinecrest Memorial Gardens in Covington, LA helped me in the most professional and…read morefriendly manner. Talk about an expert in customer relations! She went above and beyond to help me order my father's VA bronze marker. There had been confusion at the VA office and Jean got everything worked out for me and my siblings. Seriously, I could not have done this without her. She even sent me a photo of the marker to be sure it was correct before having it installed. After installation, she sent me another picture so that I could see how everything turned out. Big thanks to Jean and Pinecrest Memorial Garden! I can't say enough about their excellent service and also how well they work alongside E.J. Fielding Funeral Home. My father served in the U.S. Army for 28 years, seeing extended action in WW2 and Korea. Jean's care and consideration have helped us bring honor to his service to his country. Many thanks!

This is the shopping trip nobody wants to make but I'm so glad we did. My husband and I wanted to…read moretake care of cremation arrangements before we needed them so our kids didn't suddenly have to spend $10000 for burial expenses. My sister and I made appointments and bought 3 basic cremations for $4575.00. That was the price for 1 simple cremation at one of the better known funeral homes. We are outliving the people who would care about attending our funerals anyway and we have made other arrangements. The representative met with us. He was. very friendly. He didn't try to sell us anything other than what we asked for . He answered all our questions regarding organ donation. It was a very positive experience. The services are transferable if we move too. I would definitely recommend them.

Words can not express the service delivered from Church Funeral Services and Crematory. Mr. Milton…read morethe entire staff, stayed professional, caring , patient , informative, and never missed a beat 24/7 . From our family to yours , Thank you ALL for all the hard work , support, and just being there , during this very unfortunate sad time, would not have completed this mission without you guys patient, loving, caring, gentle touch.

My son died unexpectedly in 2005. In my grief I wanted him in the same mausoleum as my daddy. All…read morethey had was a spot up top. I was told that there would always be a ladder with wheels available for me to use. I have used that ladder more times than can count. There's a platform at the top to stand on. I go and hang wreaths and his pictures, I wipe it off and just take care of it. I sit on the platform and talk to him, touch his marble. I'm his mother and that's all I have left to do for him. I went today to hang a new wreath and new picture, the other one has turned yellow. I couldn't find the ladder so I went to the office to get one put back at his mausoleum. I have had to do this before. Well today I was told the ladder is no longer available and no I can't bring my own. I now have to make an appointment for maintenance to put his wreath up and picture. Are I can use the provided pole. I no longer have access to my son's grave, I can't touch it ever again. That is just so wrong and cruel on so many levels!!!

Last week, I had a productive meeting with Mr. Steven Searcy, Prearrangement Specialist & Family…read moreService Counselor. He was absolutely transparent and empathetic in explaining , and was helpful in everyway. He followed up on the issue promptly. What impressed me most was Steven's commitment, passion and and dedication to his profession. I will go to him for any prearrangement and counselling.