I wanna thank Varsine big time for the effort and caring she put in my case she did everything and…read moreanything possible to help me out and get me the best price. I have been with State Farm for years. And right now I'm staying with them mainly cuz of Varsine I appreciate your hard work and dedication. Cheers

Such awful service!…read more l've had this insurance for a year and never bothered anyone or been an annoying customer. Yesterday I called for the first time and spoke with a few representatives; everything was fine until today, when I called again and spoke with REHEN, who told me more than five times, "OH SORRY I DIDN'T KNOW YOU WERE COUNTING EVERY SINGLE DOLLAR" Excuse me?????? Please note I just asked him to explain why my rate for insurance is not dropping on June 1st (the renewal date). I don't want to go into detail, but the whole conversation was odd and very unpleasant. How do you allow your representatives to talk this way? Since when did this become the norm?

I had canceled my insurance with another company. I had called State Farm and I was very fortunate…read moreto have a lady named Suzy answer my call. Suzy was knowledgeable of State Farm product and extremely kind, patient with me, and professional ! I don't necessarily go with the lowest prices. I look for customer service. Suzy checked All the boxes and because of Suzy service, I look forward to many years with her and State Farm. Suzy it absolutely a pleasure working with you. Thank you Dianna De Luca

Highly recommended, friendly, helpful. The best in town…read moreespecially agnes, thank you for everything.

it's the staff at the office that makes the difference. All the difference. if you care about…read moreexcellent service, this is the place.

Excellent experience with Kandie for enrolling my wife and I in MediGap Supplementary Insurance,…read morewhich can be complex and difficult. She guided me flawlessly through every step to provide us with the best plan possible. Kandie is an expert who explains clearly, listens carefully, and responds with kindness and patience. Every moment working with her was a pleasure because she really cares and has a wonderful personality and attitude.

If I could give more than 5 stars, I honestly would. Azat has always been patient and kind to me…read more He has always worked to explain my policy choices and options. He has gone out of his way to make sure I got the best deal, and I have by a long shot!!!! He's a straight shooter too. He won't try to "sell" you something that you don't need or if you're getting a better service somewhere else, he encourages you to do what's best for you. Ultimately, it seems as though he wants what's best for the customer (whether it's through him, another agent, or another company for that matter). What I appreciate the most about working with Azat is that he takes the time to explain the risks that come with NOT having insurance or the right kind of insurance. Because he took the time to have this chat with me, I increased my policy. I can't be more grateful because a couple months after the policy increase, I was in an accident. If it wasn't for that policy increase, I would have had to pay for a lot of the costs out of pocket. I'm glad I didn't have to! Bottom line - I stay at state farm not only because of the service of the company, but also for the service of my agent, Azat. (I copied pasted from my google review just FYI.)

I had Azat Karapetyan as my State Farm agent for over two years now and I have received exceptional…read moreservice. I had renter's and auto insurance and every time I had to make a claim Mr. Karapetyan was able to help me go through the process and was very communicative. He is always ensuring I receive the more cost efficient rate and is very helpful. He honors confidentiality. He communicates well and ensures that everything is done promptly. I've always had a 24 hour or less turn around.

Today I call for help me about pay my bill and for an other question and Mary help me and it's take…read morea few minutes. Thank you very much. She's was nice lady, very knowledgeable and helpful.

I worked with Mary Yenokyan today and she is very helpful, a great listener and knowledgeable. I…read morehighly recommend her for your insurance needs.

As the saying goes, "You get what you pay for."…read more Aileen has been my insurance agent since she opened her business decades ago. The service that she and her knowledgeable staff provides is excellent and shouldn't be taken for granted. Expert experience matters. A recent tragic event involving a neighbor underlines that saying, "you get what you pay for". Just because you've been driving for years or own a car, doesn't mean you've acquired any meaningful knowledge of insurance coverages. Not all auto insurance policies are the same. Nor, is the level of service you'll receive when you need it most (after filing a claim). They're like comparing apples to oranges. He didn't understand what COMP, COLL, Med Pay, LoU (Rental Covg.), UMBI, UMPD were for or the dangers of buying "minimal State liability limits" (15/30/5). What are 1st party coverages vs. 3rd party coverages? Do "deductibles" apply to liability coverages? He didn't have the benefit of a licensed, experienced insurance agent counseling him. He tried to figure things out on his own and/or relied on unreliable advice. He bought insurance online. From hindsight, he recognizes he made a Big Mistake. Ever hear someone use this "buzz word", saying they've got "Full Coverage"? Well, that's someone who doesn't know what they're talking about. There's no such thing as "full coverage". Ask your "so called expert" what does that mean? They sell insurance for many things, but not everything. Plus, there are "exclusions" written in every insurance policy. (You know, that contract your expert never bothered to read, cover to cover.) Like most people, he shopped for insurance based on "price". He didn't realize that criteria alone was not enough. Buying the "cheapest" is like getting an umbrella made out of paper, which offers little protection when you need it. So now, he's a got a useless, totaled vehicle sitting on his driveway (had no COLL); has no temporary substitute vehicle, aka "rental car" to get to work (since his LoU coverage applies only to COMP, and doesn't apply to his solo vehicle collision); had no Med Pay to help pay for medical expenses (ambulance, emergency hospitalization, and recovery treatment) for himself and his passenger; and he'll probably get sued by his "negligent-free passenger". A belated "wake-up call" resulted from this auto accident. The current, average cost of a new vehicle is about $47k to replace and/or the cost to repair minimal property damage to another person's vehicle (plus, the additional expense of a similar rental vehicle, while it's in the body shop) can be thousands of dollars. Imagine if you're liable for a multi-vehicle collision. Having only $5k of Liability coverage for Property Damage is grossly inadequate. Learn from other people's mistake and not your own! Buy insurance from a reputable insurance agent.

Aileen, DJ and Joanna are one of the best teams I have worked with. They're always been there for…read moreme for auto gone condo policies. I can make a call and they work with me from small claim of $50 for car windshield repair to car accident. Thank you so much ladies for all your help The personal touch that you have with each and every client is what makes me sleep well at nights. I know that you will be there for me no water what. Jasmine (I do have to write another review with State Farm claims dept the issues and inhuman treatment in getting from them). The second review has nothing to do with my agent. I guess I can't do 2 review and I'm sorry Aileen for putting 2 starts you deserve 5 plus. (-and I revised it). The claim dept however with my condo water damage is a different story. From day one they're treating not as a victim but I don't know what. There was a water damage in my unit and water leaked to common areas. Restoration people came and out loud machines to dry it up and took my condo apart. I have no showers no restrooms no kitchen. I've been living like this since last Monday day 8. State Farm claims dept didn't get to my place until 5 days. They claimed they will have reports ready for fo on Friday but no. Weekend came and weekend went and nothing. I am left out on the street with my kids. 1st grader without basic humans needs. I contacted them 3 separate people as so " I need to move out I can't live here " they're respond " sorry we're still determining what's going on". Seriously. Isn't insurance there to ensure my safety ? Why am I paying for it not during emergencies for them to step up and give me a helping hand. I'm so disappointed at this time with the whole process for the condo claim that I'm speechless. I can go into details how discriminatory some of the employees were with me but I'm not going at this time. However I do want to mention that supervisor J was and is very good to me with updates and answering my questions. Regardless. with all insurance I pay for last 35+ years I would think I would have been able to at least be able to stay in a hotel for time being until things got figured out. So sad that humans mean nothing and $$$$ is what insurance companies are about. Thank you again Aileen for being there for me and my family. Thank you for that personal approach from you and Joanna and DJ. You ladies make everything I went through claims dept worth it.

I've been with Tari, Karen, Dawn and her team for many, many years, covering our home, rental…read moreproperty, earthquake insurance, and both of our cars. They always help me with anything I need from them, and seem to go above and beyond what any other agent would do. Highly recommend them.

I have been with Tari and State farm for over 15 years and they are the best!! Always very…read morepersonable, fast responses and quotes for any of the products I need (Homeowners, multiple cars, equipment, ENGAGEMENT RING (WOOHOO!). I would recommend to friends, family, strangers, you name it!!!

Roman Empire Ins. Agency has been an incredible resource. Everyone on the team is professional and…read morehelpful but I have mainly worked with Tomik and he has been exceptional. He is responsive, knowledgeable, and genuinely committed to make the process easy and clear. I truly appreciate the level of service he and the team provide and highly recommend them.

My family has our car insurance with this agency for a couple of years now, and always received a…read moregreat customer service. Especially I want to express my appreciation towards Henry, who provided very quick response. (No need to wait on the line , they pick up very quickly) It was Friday evening, and they had only 30 min before closing, but Henry helped me to renew my insurance policy last min. Instead of having me to wait on the line, he suggested to call me back whenever he's done. And only within 5-10 min he finished all the work, sent all the docs to me to sign, and was extremely careful to not miss anything. It was urgent because of the upcoming weekend. Henry asked me to provide some docs that I didn't have with me, and I could've forward him only later that day. He said that's fine, he can do the rest on Monday, but as of Friday I had my renewal ready within 20 min. On Monday I started receiving new emails, which was indicating how hardworking was Henry. Of course I totally forgot that he needs to do something else on my case, but he DID NOT! I was ready to go with all my paperwork without even worrying! Henry was quick when responding my text messages, and to be honest I asked a looot of questions Thank you again for great customer service!