My car was stolen from right outside my workplace and later recovered in Milford, where the police had it towed to J & M. My nephew, who works at a local dealership, mentioned that he's worked with J & M many times and always had a great experience. With his recommendation; plus a nod from my insurance agent, we decided to go with J & M for the repairs. From the first time we walked in to the day we picked up our vehicle, the service was outstanding. The staff was professional, empathetic, and incredibly courteous. They made a stressful situation so much easier. Highly recommend! read more

J&M did a fantastic job! They made the process very seamless, I dropped my vehicle off and they handled everything from there with my insurance company. I had a back bumper damaged from a parking accident and they took care of the repair perfectly, and returned my vehicle back detailed. Very professional and top level service. Highly recommend. read more

I was involved with a rear end collision in late March 2025. My truck was towed to this place after the accident on Route 8 in Shelton. John one of the managers that works here has the most up professionalism and courtesy. On June 6th after battling the insurance company that hit me, I finally got my truck back repaired and detailed . During the process, John was very insightful and helpful during the claims process and even I use the loaner car they provided for me before I could get my rental car 30 days after the fact. Thank you guys for a job well done and I will recommend you guys to all my friends and family. Thank you much/Alex. read more

J and M Auto Body shop was recommended and they were excellent from start to finish. Great level of service from the gals at the front desk to the quality repair of my vehicle. i highly recommend them! read more

Just left J & M Suto Body. I had a fender bender in a local parking lot, with someone backing into me. The left rear bumper was pushed in and if taken to a dealer I am sure it would have been into the hundreds to repair. To my astonishment J&M offered to fix it right then and at no charge and good as new. If you need bodywork this is who I would trust to do the work fairly, Julian D. read more

Excellent service from Day one, car was painted and problems fixed as promised, it was a pleasure to work with John and the crew. I would highly recommend and would definitely use their service again. read more

they do good quality work at a great price, the staff are kind and knowledgeabl. I would definitely recommend them for any body work

These guys were great. Worked with the insurance co. took care of all the paperwork, had the car done in a week and even detailed it. Looked like new when it was done. Thanks John and everyone at J&M. read more

I brought my car in for what I had sought help from other dealers and he gave me personal service and hands down fair pricing..

I just had my car repaired at J&M auto body on Bridgeport avenuein Milford a driver ran a red light on the post road in Milford creating $13000 damage to my car with only 2k miles on it. J&M did a great job on my car ! Paint match is perfect.! Very professional service! I highly recommend this shop if you need body work. Chuck Householder read more

My car had a close encounter with a deer. I had used J&M after a previous crash where they had done an amazing job. There was no question that I was taking my new car there. I was so happy I did. They did all the paperwork to get a fast approval from my insurance company and then got quickly to the ordering of parts. I was able to sleep knowing that my car was in such good hands. I hope you never get into a crash, but if you do, don't hesitate to take it to J&M in Milford to get it repaired. read more

My first impression of John is that of a very understanding and compassionate individual. I have no doubt that his demeanor will translate into excellent workmanship. read more

After an accident, my vehicle (mercedes benz 2015) was towed to J & M Auto Body. I was pleasantly surprised by the customer service experience i received from the manager, John, and his front desk staff. They made me feel reassured that the job would be completed in the best way possible. John went above and beyond with making sure i was satisfied with the work and that the experience was the least stressful possible for me. I would definitely recommend this shop and would use them again if needed. read more

I was traveling to see a friend in CT when I had an accident on the highway and was towed to J&M in Milford. The first accident in a very long time. I was shaken, out of state, and trying to figure it all out. John and his entire team were so helpful, friendly and professional. They made the process so seamless with my insurance carrier, my rental, and the quality of the repair was a 10! I highly recommend J&M 1 to anyone looking for top quality service! read more

I was in a car accident in early September, and my car needed repair. Needless to say, I was devastated because my car was just a year old. I read many reviews of auto body shops in the area, and all signs pointed to J & M. What I really liked was the way people kept saying how they treat you like family. So, that's what sold me! From the time I called and set up the appointment, to the time I picked up my car, I knew I had made the right decision. I worked with John, who was awesome. He explained everything to me at the outset. When I picked up my car, it looked fantastic! After the repairs, they cleaned it inside and out. When I brought in the car in I had mentioned a small chip on the uninjured side, and they touched that up as well at no extra cost. So, yes, I was treated like family. Every interaction I have had with them, from the receptionist to John, has been great. I would highly recommend this shop, and I have already told friends and colleagues about them. Kudos to John and his team! Cindy read more

Well, I have to say I've been to many body shops in the CT area and by far does J&M have the most finest work around! Over ten years of loyal business and the result has always been, " nothing short of PERFECT!". I will say this, if you want a factory grade paint job, I would HIGHLY recommend them. I personally like the fact they take their time because nothing gets left out. You go to a lot of these "other" shops and yes, it is possible the turn around is faster, but is the work and quality at par? I doubt it by a large margin. I am not in any way discrediting anyone's work or profession and I am only stating my opinion. I like consistency and quality which, in most places, is hard to find. That's why I have always gone back because of the " consistency and quality!". So, with that said, if it's time that's needed for quality work, that's why I have insurance w/ rental reimbursement, so they can take the time they need. I recently got work done and have had work done there and the finished product has "ALWAYS" been great! Hands down'! I had a pearl white Lexus LS430 that was backed into and needed work.. Long story short, they did the work and when I traded the car in at Lexus of Mt. Kisco, they knew the car was painted because of the paintometer, but said the paint job was amazingly matched. To note; other places I called to get quotes from said they didn't even want to touch it! read more

These guys did a fantastic job. It took a little longer than I would have liked it to, but honestly it was worth the wait. My car took well over 8k worth of damage when I was rear ended and you can't tell at all, everything was sealed/lined up properly and painted nicely. The people that work here are knowledgeable and very straight forward. If you need work done right without being given a bunch of BS this is your place. read more

J & M Auto Body - Before and after - Body Shops Near Me - Milford, Connecticut

Can't say enough good things about the job Rich did for me. Got me in right away, dealt with the insurance company and rental car company and most importantly made my 2017 car look brand new again. I would recommend them to anyone. Great job and thanks again. Kevin read more

Went there twice for body work and was extremely happy with the result. Rich is the gm rhere and he is friendly and helpful. I would strongly reccomend this spot for any body work you are looking for. read more

Thank you so much for doing such a great job with my Honda CRV ! I am so Happy !!!!!

Absolute crooks. They backed me into a corner to do the body work. I brought my car in and asked them to give me a quote to fix it. When the quote came back high I told them I was not going to have them do the work. They then told me that it would cost me $700 for the quote because they had to take the car completely apart to give me a proper quote! I don't think this is the proper way to do things, but I paid the $3,500 to fix the car because they were holding it hostage for the $700 quote! The final product was perfect, I have no complaints about the work that was done. However, I can not recommend anyone that conducts business in this way. read more

If it was possible to give them zero stars I would. They take their sweet a$$ time, they lie and they don't do a good job. I would highly recommend you finding someone else to bring your car to. I'd provide more details but I'm scared they'll know it's me and I don't want any problems read more

I was recently rear-ended and referred to J & M by Curran Volkswagen. I feel really lucky that they did! These guys not only did a spectacular job on my car, but they cleaned it inside and out AND called me multiple times to check on my health (I got a little banged up in the accident) and update me on the progress of the vehicle. The place is not much to look at (but what body shop is?), but the guys inside are #1 in my book. I will recommend them to anyone shopping for a body shop! Thanks you guys! read more

Amazing exeperience. Joe is a lifesaver. He did such a great job on the bumper of my Volvo S 60. The price was excellent and my car was returned to me so quickly! He was also able to repair the damage without putting on a new bumper! My bumper looks brand new! Joe even coordinated a rental car for me from Hertz down the road. I will be going here for all of my car care needs in the future. I would highly recommend J & M Auto Body read more

Joe did a fantastic job on my VW GTI which saw an orange traffic cone go right through the lower bumper. They dealt with the insurance company for me, helped with a rental car, and most importantly made it EASY. The workmanship was 5 stars as was the service provided. I won't go anywhere else. read more

I was very pleased with J&M auto body. Car was ready when promised plus inside was vacuumed and car washed. People in shop are pleasant. They drove me home and priced me up to get car. read more