lots of machines , workers were very helpful !!! It all…read morefelt very clean, neat and tidy !

This is the best dry cleaning service in Bangor. People are kind and honest, and they do their job…read morewell. I am leaving Maine, and I will miss them dearly.

it's nice. They put card readers on all the machines. It's too bad. They don't maintenance them…read morecause none of them work anymore back to using quarters and if you swipe a card on one of the card readers and then go look at your bank statement it charges you for it whatever time you had punched into the dryer, even though it did not allow you to start the dryer. To use it because they're out of this place does not want to fix them so if you're going here, plan on restrooms for customers or the card readers to work.

Dinner a nice location, conveniently next to a dollar store, but that's about the only convenience…read more This store offers doesn't matter. We have the card readers on the machine. Machines don't work anytime you go in pretty much have to do the card readers on the dryer. Don't work. staff can't do anything about it. They don't have maintenance that will fix issues on weekends. Makes it really hard to get your laundry done when they won't give you changed they'll only give you bills and nobody wants $20 worth of quarters in their pocket. They don't allow you to use the restroom even if you're a customer but they really need to do better for me to make this a better laundromat. Make sure the card readers work I don't like carrying cash. I hate change even more.

Best family and kid friendly laundry mat in the area hands down! The kids play area is such a help…read morewhen having to bring the kiddos and they love it! The cleanest and nicest laundry mat I've ever seen. Love the updated machines that take debit and credit cards so no need to mess with getting quarters. LOVE THAT! And we love the owners who are always there with smiling faces and always willing to help anyone! All of the family we've had the pleasure of meeting that work here are all so very kind and helpful. Recommend to everyone i can. I cannot Say enough good things about this laundry mat and car wash! 10 out of 10 highly recommend!

Clean place and the washers and dryers were perhaps the best maintained and clean units i've seen…read morein a public laundry.

Very clean facility Super helpful staff…read moreGood communication Large machine was $7.00 wash Large machine was 5 minutes per 25 cents dry Machines are all coin operated

Washers did a good job but dryers 25 minutes worth of quarters spread between six dryers and…read moreclothes were still wet and there's flies everywhere

THIS IS AN UPDATE TO MY REVIEW 4th May 2023…read more I doubt you could get the worst service from gold star cleaners in old town, Maine than I received today. I dropped off my academic robes earlier in the week with a promise they would be ready today. Instead, when I called the outlet tonight, I was told there was no sign of them, and they did not know where they were. A bit of a worry, to say the least. So their poorly trained but delightfully polite member of staff called their manager, who told them he was going to call all the shops to try and find it. Luckily they did find it still at the depot shortly afterward. When. I spoke to the manager they were not prepared to do anything to help me. I was told that they could get it to the old town outlet by 6 pm, giving the impression this would be a massive problem for them and for them to be offering such an amazing service, I should really be thankful for this "compromise" (remember I been told it would be available first thing in the morning today) and he would not change his timing to held a distressed customer. By this time, I had already been at the shop for 40 minutes, and the manager suggested I simply wait another hour and 15 minutes until they could be bothered to drive the 15 minutes from Brewer to old town to fix their mistake was simply ludicrous. Talk about a lack of customer service. During our conversation, I offered several compromises to get my robes to me only to be told they, "We're not The post office or UPS," which is clearly true as they have things like tracking numbers and helpful employees to help customers find out about the service they have bought. I can only hope my robes are there tomorrow, but sadly I fear the worst. So here are my rankings Customer service 0 Helpfulness of management 0 Problem resolution 0 Concern 0 Courtesy of shop staff is very good, the management 0 Do not use, go anywhere else but Gold Star Dry cleaning Up date, when I wore my robes on Friday I have to say the quality of the cleaning was very poor (see photo) that stain looked like it hadn't been cleaned at all. They also lacked the fresh dry cleaned smell you except. This led me to propose a scenario of events. Thursday my items were misplaced" aka lost, and not cleaned. The delay involved the depot doing a rush job on them, effectively a quick press and race to the shop to save place and no dry cleaning, or cleaning at all for that matter. So I can now add to my scores: standard of cleaning, very poor. This led me to do more research on the company, all I can say is I wish I'd looked at their reviews on the Better Buisness Beureau as they seem to be reflective of the service than the 3.8 average they have here and in Yelp, where clearly they are using friends to get a higher review. What is us laughable is this quote from their website. " We take pride in being the best and we back it up 100%. If you're not 100% satisfied in any way we'll clean your garment again at no cost. If we can't make it right, I'll give you your money back! Quality, service and your complete satisfaction are our main goals." talk about misleading advertising. Not that I'm asking for my money back that bird has flow, as I'll never set foot in one of their hovels ever again. All I want to do is prevent any reader of this review from receiving the same horrific service & bad treatment, because as customers receiving this "service", we deserve better, and you can get that better service just about anywhere else. THIS IS AN UPDATE TO MY REVIEW 4th May 2023

Clean and efficient. Easy to find. Large size washer and dryer was quick. Would easily recommend.read more

From the owner: Blue Hill Laundry offers multiple levels of laundry service, including our self-serve laundromat,…read morewash-dry-fold service, and our commercial pick up and delivery service.

Great clean laundromat that accepts credit cards at machine! Opens every day with great hours…read more Found by accident didn't know Newport has a laundromat. I'm glad it does!

My comforter was removed from a dryer for no apparent reason. There were half the driers available…read more The place was not busy. I was using 3 driers , my clothes in the others was not touched. I did not see it happen, so when I went to remove it, it was not there. I looked for then found it at the service desk. The attendant looked at me but did not say anything. This was on 12-13-19 morning.