This store is clean and organized. Nice section of new hardware stuff. Prices were a little higher…read moreon the general merchandise but the items are clean and nicely displayed. I'd recommend.

By far the BEST furniture store in Allegan, MI!!…read more Reasons why I'm giving 5 STARS: 1. Good ole fashion customer service! The staff was very friendly and personable. 2. Out of the 6 furniture stores we have recently visited....Country House Furniture in Allegan was the only furniture store that let us browse WITHOUT stalking us! We sincerely appreciated this! 3. By far the LARGEST recliner selection in West Michigan where the recliners do not require power! Just good ole fashion recliners. Yes, there are still some of us around that prefer old school recliners! 4. Prices are SUPER competitive! If you are in the market for new furniture....stop here first before going to those big-chain furniture stores. 5. The quality of the furniture is top notch! 100%! 6. The delivery team was professional, showed up during the scheduled time frame, created nice conversation, and put the furniture where I directed them too. The whole experience was "easy breezy"! 7. GREAT financing options are available! 8. Brands they carry: Therapedic, Tempur-Pedic, La-Z-Boy, Ashley, Millennium, Benchcraft, Coaster Furniture, Vaughan-Bassett, Liberty, GE Appliances, LG, Sealy, Flexsteel. 9. They are "Your Complete Home Furnishings Store". Overall: A solid 5 STARS! After we found what we are looking for...I said to my husband, "We should have come here first". I highly recommend Country House Furniture for ALL your home furnishing needs.

Sales People Friendly and not pushy!! Great Furniture for my summer house!…read more Delivery Guys were great!

My husband and I went furniture shopping on Black Friday after a friend suggested we check out…read moreJay's Furniture Barn. Our sales guy was Ethan. He was super friendly, honest, was there when we needed him and gave us space when we needed to think about things. We set up a delivery and the gentlemen who came were Zeke and Carlos. They were extremely friendly, helpful and professional. Also very strong, they couldn't quite make it up our long driveway so had to carry our furniture a good bit of way to the house. They handled our furniture with care and also didn't let the extra work of carrying our furniture get in the way of their friendly demeanor. They also took our old furniture out of the house for us and carried a rocking chair to the basement. Overall excellent customer service from the time we walked through the barn doors to the time the delivery guys left our house. We got a great deal on nice furniture, I would highly recommend this business to anyone needing to purchase furniture.

I am located a fair distance from the store.. I went to their website and have to say. A place that…read morecannot put prices on their website, trying to pressure me to call is about all I need to see. They may be great, but I don't need to be told to call and jump thru the hoops of some salesperson just to get a price. I am already considering over an hour drive to go get a recliner. I would like to have more than just a catalog picture. Price as well as what fabric options before I burn a tank of gas to get there. Now they may have a wonderful staff and service. I do not know yet. The website and it's lack of information on the pieces I was interested in and the "call for best price" and "request more information" forms to be emailed what I need to know (and giving them my email address in the process) was enough to put me off. Until that changes, I will look elsewhere.

High quality Amish made furniture. This stuff isn't cheap but it's better than Art Van and any…read moreother scam furniture place you can think of.

I went to Millard's last week to look for a washer and dryer. My expectations weren't the highest…read morebecause my previous encounters there had not been the best. A lady named Terri Ann greeted me when I arrived and showed me several choices and answered all my questions to my satisfaction. She wasn't pushy, just wanted to answer all my questions. I made my decision and went to the front of the store to make delivery arrangements. The owner even joined us for a bit which I thought was great customer appreciation. Terri Ann made it a great experience for me, no high pressure and a smile all the way. Also, they delivered it two days later. They arrived and took our old set out, installed it and installed the new set and hauled away the old one. I am very happy with the entire experience and the people I worked with!

I purchased a new dishwasher and the wiring harness to the pump was damaged when delivered. They…read moreordered the new part and replaced it three days later. The unit would still not pump out all of the water. I asked to have this dishwasher replaced with a new unit because I was not keeping this one which was on its second service call and had not washed the first load of dishes. I had paid over $1,000 so I felt my request to be reasonable. I did try to buy another unit from Millards but there were none available in the finish I needed. They destroyed my check and picked up the non-working unit. HOWEVER, they sent me an invoice for $125 for installation which had a hand written note on it "You Owe This!" and underlined. When I went to the store and spoke with Greg Millard regarding this invoice, he told me what a favor he did us by not also charging for a pickup. That was a little more than insulting. This is what I would have expected from one of the "big box stores" and why I chose to pay a little more and get customer service over price. That was clearly not the case at this store.

I love my new dining room table/chairs. Great quality at a fair price. Travis and Lincoln…read moredelivered and assembled the set with friendly and professional attitudes. I'll be back for my living room set.

A friend of mine bought a reclining chair with a motor after two years and It broke. she wanted to…read moreget it replaced she was willing to pay for a replacement motor. This business would not help her or work with her. She ended up having emergency EMS come to rescue her when it finally broke they were kind enough to take Tri-Cities furniture recliner and put it to the side of the road for her I would not recommend this their customer service is horrible

They don't stand behind there products. Purchased a living room set and fell apart. Have a water…read morestain on one of my chairs and they won't come out to clean it. I did purchase there gold protection plan. I would highly recommend buying elsewhere if you want someone to stand behind the product you purchased.

Once I arrived, the vulture found his prey as I was quickly ushered from the sales flyer Ad chair…read moreto a more expensive chair. I say I'm not interested, befuddled salesperson looks at the printout and asks my name takes down my info and after misspelling my name and shows a different chair that's one hundred dollars more so I said I take this one, then ask if I would like to pay using their credit card, I ask don't you work off commission, you make money by making sales. If nobody buys, you don't get paid right? you try and get the best deal because most of the customers don't know much about all the tricky credit stuff, yep... so can I take the chair Today? well.... no, we are sold out of the warehouse, Ok I take this one I'm sitting in, hmm, I'm sorry you cant take anything off the showroom, thanks, bye :(