The guys at A A Storage in Porter's Neck are absolutely fabulous! Before I even moved down to the…read morearea, I called and spoke with Andrew. He was exceptionally personable and helped me decide which storage facility would be best for my needs. I let him know the date I would be coming to the area and to please make sure to have a climate controlled facility available to me. He did as promised. When I arrived Andrew was ready to lend a hand in helping my friend and I unload our truck. During the process, my friend fell ill, and Courtney the other employee at the storage facility made sure to come out with several bottles of cold water and help Andrew with getting all of my belongings out of our moving truck. I was extremely impressed with how well they packed the storage unit and took such care with my personal items. I have been back several times to the storage facility and each time I'm here the guys are always ready to lend a hand if I need it. I can't say enough positive things about my experience here and I will recommend A A Storage in Porter's Neck to everyone needing a place to store their stuff.

Comparing to other storages in the area, AA Self Storage was the best price for a temperature…read morecontrolled unit. Gail at the front desk was very responsive and helpful with the sign up process. They have extended hours so never had an issue accessing our items. Complimentary flat beds were available for ease of bringing things from the car to our unit.

Outright Negligence, Bait-and-Switch, and Zero Accountability…read more This is hands-down one of the worst customer service experiences I've ever had. I rented a storage unit at Go Store It Self Storage (20 Garris Rd, Wilmington, NC 28403) and was assigned a 3rd-floor unit. When I arrived to move in, the elevator was completely broken. The on-site manager openly admitted they could not fix it, and multiple tenants confirmed the elevator had been out of service for days -- meaning the company knowingly rented upper-floor units that were effectively unusable. That's not an inconvenience -- it's deceptive and irresponsible. I contacted corporate customer service expecting a basic level of professionalism. Instead, I was met with indifference and refusal. There was a first-floor unit available, yet they refused to move me as a courtesy, despite the fact that THEIR facility was not functioning as advertised. Their solution? Charge me an additional $30 per month to access a usable unit. In other words, I was forced to pay extra for their failure. That is a textbook bait-and-switch. This company took my money while providing a non-functional facility, showed zero accountability, and pushed the cost of their neglect onto the customer. Renting a 3rd-floor unit without a working elevator is unacceptable and borderline fraudulent. If you're considering this location, be warned: equipment may not work, management won't help, and you'll be expected to pay more just to get what you already paid for. Avoid this place unless you enjoy frustration, wasted time, and being taken advantage of.

They can't seem to get their automatic payments right. Every month it doesn't work. They charge me…read morea late fee. This month they wouldn't remove the late fee. So I'm out!!!!

The managers at this location are awesome! You can tell they truly care for this well maintained…read morestorage facility and the customers who rent units there! You won't be disappointed if you rent a unit (or two, in my case!)!!

From the owner: 7 Locations to Serve You…read more Cardinal Self Storage sets the standard for self storage in Wilmington, NC, with a long list of premium features to make the moving process painless. Our new storage units come in an array of sizes to fit everything from small personal items to oversized furniture. With both traditional and climate-controlled storage units, 24-hour security monitoring, and convenient drive-up access, we offer only the best storage solutions. Find the space that works for you at Cardinal Self Storage

Received 2/3's of our stuff. There's $1000 deductible on there coverage and it added up to just at…read morethat, so it's a loss. Charged $480 per month for conditioned storage but everything metal we had (tools, etc) was rusted as if left outside. They do the ol BAIT and SWITCH on pricing. Paid and arm and leg to get what WASN'T missing to finally get here (state to state move NC to TN). My wife and I just felt SCAMMED after all was said and done. JUST TOTALLY SCAMMED!!!

From the owner: Miracle Movers of Wilmington offers local moving and long distance moving services along with…read morepacking services and climate-controlled storage. We are a full service moving company in Wilmington NC ready to help you move! t Miracle Movers in Wilmington, NC, we've made a difference in the lives of our customers and our team members. It's true that most of our location managers are family members, but more so that every team member holds a deep connection with our local community. It's no mystery that moving can be stressful and painful. We strive to ensure you have one less thing to worry about when moving your belongings to their new location in Wilmington NC.

Great when they first opened. Now the employees look like they just rolled out of bed. And the…read morebathrooms.... NASTY! I would expect these conditions in NOLA. Do better!

I was really happy with this place when they opened. Clean and the rates were good. And this point…read morenow I'm paying double what I started paying in the span of two years. Double, literally. Theres no reason the price should jump that much. I'm looking for a new place now, this is ridiculous!