The location of the hotel is very good. LOTS of stores nearby in case you forget anything while…read moretraveling. The room was clean and there were plenty of towels stocked in the room. The blackout pull down curtain was especially nice. There is no maid service during covid so you will need to bring out any old towels or trash to the hallway daily. Also, the hot tub was broken and awaiting repairs but the indoor pool was nice and seemed to get a lot of action. Breakfast was slightly limited due to covid but I have to say, it was MUCH better than expected. There were individually wrapped breakfast sandwiches daily as well as hardboiled eggs, yogurt, cereals, breads/bagels, muffins, pastries, etc. Coffee, milk, juice as well.

We have called 3 days in a row to speak to a manager but he is never there. We've asked him to…read morecall us but he has not. We booked the hotel due to the pool. Upon arrival there was a loud bunch of people in the pool area. The music was really loud and there were open glass liquor bottles around. There was no way we were going in there. Shortly after that we heard yelling and someone saying they were going to call the police. Apparently there as a homeless man wandering around. Yikes. Besides that the room was musty, only 1 of the 3 lights above the sink were working. It was not a great stay. Thank goodness it was only 1 night.

Make sure you bring an eye mask because the light that blinks every 90 seconds will drive you NUTS…read moreall night.. when you bring it to the staffs attention they laugh and say, yeah, we know. Second, if you want to try and sleep between the lights blinking all night whatever you do DO NOT let them put you anywhere near the elevator. It was so DAMN loud every time someone stopped on our floor. But what did it for me and had me checking out early was something I know the lady meant to be kind but I (women) travel for business 70% of the time by myself and this was my breaking point. My husband went down to get a bit of breakfast and had his hands full coming back to the room. The lady swiped her key and let him right in. Are you Kidding me!!!! So that's how easy it is to let someone into a room at your hotel? The least she could have done was taken his card in his hand and done it. She had NO idea if that was his room or not! Sorry, but if your guests safety is NOT your top priority I will make sure and do a review and let ALL women know they are not safe in your hotel. Please go somewhere else!

Spent 3 nights here recently and had an excellent experience. Hotel was clean, staff was helpful…read moreand parking was easy. Hotel is right off 94, but not so close you can hear the highway. Free breakfast was delicious and served in a clean, well kept dining area. Would absolutely stay here again.

Clean place, reasonably priced…read more You're not going to get a better value around here. I thought of docking them a star because the HVAC did not have a Fan setting, but that would be nitpicking. The welcome basket when we checked in was a nice touch. I'm not sure why the website says "Tiny TVs". Ours was big. I don't think we had a deluxe room. Speaking of which, take advantage of their online upgrade if you can. Tip: Check out Willow River State Park if you have some time. Tip: Enjoy Joe To Go just down the road (if you love coffee).

This this motel while having very clean and nice amenities has owners that are responsive and go…read morebeyond the call for good service. I lost my cell phone and I had no idea where it was. Not only were they able to track it down, in a nearby target parking lot and I have no idea how it got there, they also contacted my husband calif to let him know what had happened and to act as a intermediary between me and my husband until I was able to get my cell phone back. Again, a very nice motel with good, clean amenities, but it is the owners which make it special! I will definitely stay there again when I return to Hudson, Wisconsin next year.

I am staying here on the company's dime in a single room. The price isn't bad at the rate which we…read morewere booked. I can't say if the rate was different because the company paid, I don't know. However, I can say the single rooms are decent. The room is somewhat small but not tiny or cramped. The TV is a larger size (not sure of specifics but bigger than most TVs at hotels that I have seen anyways). The fridge is larger than what some hotels provide as well. The lamps and furniture give a somewhat modern feel to the room, there is AC and heat and the beds are pretty comfy. The food isn't bad as far as continental breakfasts. It's basic and as far as I can see has the same selection every day; eggs, sausage, cold cereal, oatmeal, Belgian waffle makers, yogurt and fruit. Nothing stands out. The pool is okay, small but does go just over 5 feet. However, there is no hot tub. Typically if there's a pool there is also a hot tub with it, but that's not the case at this hotel.

My rating is based on what tier hotel this is.... The front desk attendant was friendly on the…read morephone and mellow in person. She proactively asked if I had a AAA discount, so I didn't have to. The room itself was clean and the furnishings relatively new. The bathroom is new without any deficiencies (schleamy caulking, mold, drips, etc). Carpeting in the hotel hallways and rooms did show some dirt, and I did notice buckles in a couple areas, but overall average or better (some hotels I feel like leaving my socks/shoes on in the room!). AC worked well, so this was a fine place to put my head down for the night after a long day traveling. Someone was using the indoor pool, and it looks adequate. The super eight hotel next-door looks newer and better, but the bedbug report scared us over to the Quality inn.

Very nice hotel. It was very clean. The bed was comfortable. Nice breakfast offering, and the…read morestaff, both at check in and check out were very friendly and accommodating. We would definitely stay here again if we pass this way.

I usually stay in Marriott's so I was a little nervous to stay here. However, it was very clean and…read morethey had delicious breakfast! I slept well and would stay here again. Great price for a nice stay!

We walked into our room to find dirty shoe prints all over the entry floor and bathroom floor. The…read moreHVAC in the hallway was loud and vibrated the wall in our room. The unit in the room wasn't quiet either. In the morning we heard a steady banging noise that was coming from the ceiling/wall area and probably was from the plumbing.

This hotel is like so many of the Holiday Inn Express's that are relatively new. They look good,…read moreand have updated amenities but are built so cheaply when it comes to privacy and sound proofing. Loud TV next door? Your going to be listening! People upstairs have kids? Your going to hear every footstep pounding in your room! I have stayed at this location a few times and unfortunately two of the times I was unlucky and got a room with the noisy neighbors. I don't blame the neighbors totally, it mainly the shitty thin walls and ceiling. Last night took the cake! Actually had to switch rooms at 11:30pm. Upstairs room had kids running all night long. Started at 8pm and then they went to the pool (I know because I could hear the conversations! ). When they came back from the pool at around 10:30 it was party time! At 11:30, it was still going strong. So I called and asked the front desk for a different room, The young man working was understanding and did apologize and gave me a new room. Changing rooms at 11:30pm sucks, but I was happy I got into a quiet room eventually. I was a little put off while I was exchanging my keys that night however. There was a group of 5 checking in with no masks (even though there where signs staying Masks Must Be Worn). I guess I get it.... this guy working the late shift doesn't want to put up with anti-maskers.... but what about the people who do follow the rules? Bottom line.... don't mind this hotel if I get decent (or no) neighbors. Otherwise, quickly ask for a change! Or better yet... ask for the top floor at check in.

We reserved a king deluxe room. We didn't need the kitchenette but thought it would be nice for the…read morelong weekend. We arrived and our roomed smelled like smoke, was extremely dirty and just overall grungy. We immediately requested a new room and they took quite some time to get us a new room, but were able to make it happen for the one night. They let us know the option was the dirty room we originally booked or we have to move rooms in the morning. The second room was much better, but I was still grossed out after the first room. There were stains on the linens and hair in the shower. In the morning we went to check with them and if we wanted to stay we had to move and downgrade rooms again. To put it simply, they didn't seem to care about our experience, business or cleanliness of the room(s).

Our King Suite with a Jacuzzi was amazing. It's very spacious with two separate rooms divided by…read moreFrench doors. Bed was very comfortable and room very clean It's the largest room in the hotel and well worth it. During our visit in mid-February we had the hotel to ourselves which made our stay even more special. We got to experience the pool and hot tub with just the two of us. The room, hotel, cleanliness and service deserves five stars plus. The breakfast was basically non existent so I had to give my overall score four stars. We ended up going to Perkins across the highway for our breakfast.

We have been on the road for two weeks from Illinois to Montana and back. Every single time we…read morestayed at Wyndham hotels, they all waived the pet fee. As our dog is a registered Emotional Support Animal. We gave the woman at the desk all our certification. She refused to waive the fee. The indoor pool is awesome. Breakfast is scant. No Kleenex to be found. The room was really small and outdated.

My room had two hand towels with poop on them. Since I checked in late, I did not notice this until…read morethe morning. When I reported it to the manager she came in my room took the two dirty towels and offered new ones, the room also had trash behind the nightstands. I was disgusted and felt like I slept in a dirty room. The manager treated me like I was making it up and argued with my timing of reporting it. This is not a clean hotel, poor customer service. I would not recommend staying here.

Got sick couldn't breath kids knocked a/c cover off an vent was full of black mold!! Went to front…read moredesk she tried get us new room but every room we checked vents an yup allll black mold!! So 1030 at night we woke our 3 small kids an had to go to another hotel ( best western plus AMAZZZING PLACE)

Awful! Ants! Rude owner. Friend was bit up from ants. I have pics of her bites and video of mass…read morecluster of ants on floor. The polite night clerk offered a different room, but we were so grossed out by the entire place that we left. (We had been in the room a max of about two hours) Good thing we weren't too far from home- I would've slept in my car rather than stay there. There was no refund and NO apology from owner/manager. Nothing! Nothing but snarky words and illogical excuses from him when I contacted costumer concerns. (Corporate Wyndham Corp was VERY nice- but it's a franchise so they couldn't do much. Their hands are tied. ) Don't go there!!