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    Hampton Inn & Suites Outer Banks/ Corolla

    3.6 (95 reviews)
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    Lobby view from 2nd floor
    Stephen R.

    Stayed for a week just before the season. This visit, different room on 2nd floor overlooking the parking lot. Had a balcony which had a couple of chairs and a small table. Nice spacious room for a small family with 2 queen beds, tiny kitchenette and sitting area. Now seeing our 3rd different room it seems that maintenance is lacking or the hotel itself needs some room refurbishment. This time the bathroom floor tiles were broken, which wiggled when you stepped on them and minor rusty bathroom fixtures. At least this time the room didn't smell of must and mold. The staff were all really friendly from the front desk to the room attendants. The hotel location is great if you want to get away from the busy beaches of KHawk, KDH, & Nags. If you plan to eat out a lot in those areas and don't mind that drive and traffic during peak season. Otherwise stick to Duck/Corolla for local eats close to the hotel. I really like this location just wish they kept the rooms updated. The morning breakfast is interesting to watch the old folks complain and fight over the food. If you see a tour bus pull in that night, expect the next morning to be busy. Get your breakfast early before it gets busy.

    Kiddie pool
    Amy F.

    After hearing horrible things from Yelp and other review websites we were scared at how our stay was going to be like! But once we checked in, the room was very clean, no molds, no smell of mold, and the staff was very nice and texted you throughout the stay to make sure things were in order. The pool was very clean, they had towel stations constantly filled with towels, and a rinse station to take sand off! I can see how people say its outdated but i thought it was pretty good for the price you are paying. My only complaint is the shower water pressure. But other than that it was a nice stay. Didnt try their breakfast since we wanted to try breakfast places in the area

    My hero Simon!
    Brittany M.

    *WARNING LENGTHY* I will start by saying we're definitely returning to this location-but with the knowledge from this past experience, we'll avoid the previous mistakes. We used the app to check-in and pick a room, so that we could use our phone and check in (using our Hilton Honours account). The "waive your phone" in front of the suite door does work, but you can't get into the building doors without a proper keycard-just FYI, unless you only walk around the entire building (from the beach) and go through the front lobby. We did not get the room we chose, but that didn't really matter-or so we thought. We dropped off our bags - including my carryon directly on the floor at the foot of the bed (this comes back to bite me) and headed out to meet friends and family. We were here for our 25th Anniversary and my partner's 50th birthday. We DID notice a mouldy smell in the room, but the AC was on blast and it was still warm, so we figured it had just been cleaned and maybe the door to the hall/outside and brought in the dank/damp smell. We assumed when we returned, it would have cleared. We were wrong. When we returned to the room that evening, absolutely exhausted from 2 days drive, and meeting up with everyone. We just wanted to pass out and sleep. But the dank smell and the muggy air pumping out the AC were practically choking us. We dialled the AC down (it was still reading 75) and my husband jumped in the shower - which, on a side note, filled to his ankles within minutes. That's when the ball dropped. I went to pick up my carryon luggage, and saw water dripping off the bottom. I immediately put it on the table and walked around the side of the bed (closest to the sliding doors) and my shoes were squishing water up from the carpet. The room had clearly been previously flooded (storm), and the standing water mildewing in the room was what we were actually smelling. I pulled out my clothes from the carryon luggage and they had absorbed the dark water about halfway up. My luggage was tweed, and also soaked through and ruined. I threw it away when we got home after attempting to save it. You would have to understand true exhaustion, to the point we were almost delirious, to understand why we chose to lay on the bed and fall asleep despite this scenario. I cried myself to sleep (so hard I got a nosebleed), but with the resolve to address the room nightmare in the morning. In the morning, we woke to an even stronger stench. The AC at 74F (only 1 degree difference). I put on clothes from my dry suitcase and went down to explain to Isis that our room had water in the carpet, smelled terrible, the AC wasn't working, the shower was clogged, and on the way out I also found water coming out of the refrigerator onto the tile floor at the entrance. She gave me a room key to a different room, but it didn't work. So when I came back to explain that it didn't work, Glen redid the key card and I went back up for the second time, to find a perfectly clean, sanitised room that I would have given a kidney for the night before. But then I had to get a luggage cart and load up everything we had just unloaded the night before. Without my husband-whom I had to force to leave so not to miss part of his birthday week, whilst I promised to sort the room issues myself. That's my own fault. A couple employees came to my room, possibly to address the issues (?) and were absolutely gobsmacked that we were put in the room in the first place-did they know it had flooded from the last storm? They splashed their feet in the carpet and just shook their heads at the smell, etc. They also saw I was overwhelmed having to move 2 weeks of luggage and belongings and called the wonderful Simon from maintenance to my room. I will say Thank God for Simon. He was the only help I received. He was a superhero! Not only did he help get the overloaded luggage trolley to our new room-he even helped me take everything off and put it in its respective place. Simon deserves a raise! I owe that man a drink! So, after I moved all my stuff and re-unpacked it, so our vacation could actually start in the beautiful Outer Banks. Housekeeping was on top things each day. The rooms could definitely use some updating in spots, but generally clean and in good condition. Breakfast was just lovely for a quick grab-and-go Hilton style, and I loved, loved, LOVED seeing all the adorable dogs everywhere that I got to pet and boop, and with responsible owners keeping up with their potty cleanup duties! Right on the beach, perfect location, including a handy footwash. Unfortunately, Hampton Inn has no control over human guests that stay with them - which was our only other gripe (besides that first night). A quick scan of the license plates in the parking lot may explain it, but the poor desk staff clearly earn their halos when grimacing pensioners come whinging about the jacuzzi temps being too cold,complaining about breakfast, clouds blocking sunrise, etc.

    Flags
    Chloe S.

    Beautiful Hotel. Beautiful setting, Scenery, peaceful, quiet. Clean, smells good! Maid service wonderful, sanitary. Staff mostly courteous and pleasant. Usually accommodating. Couple complaints: watch the Balconies, may be Loose and Dangerous and is their liability if not fixed. (Didn't expect that of "Hilton").

    View from the balcony. More pool than ocean or beach.
    Colin D.

    This was a hit and miss hotel. It's the only real hotel on the northern part of the outer banks, which was really convenient when we wanted to come down early before the beach house we rented was available, but it was a bit quirky when push came to shove. We stayed here for two nights to be able to come down early before our beach house rental. It's actually hard to find hotel rooms in the area because it's almost all houses, so this was sort of the only option unless you wanted to go almost an hour further south toward kitty hawk. It seemed like a nice place to get a room in a hotel on the ocean with a view. It turns out it was just a bit more funky than that. When we got to our room, it smelled a bit off. We figured that it's just hard to keep rooms in a hotel on the ocean super dry and this was born out by both the smell and the mold that was a bit visible in the corners of the room. A bit more surprising was that there was water on the floor near the fridge and sink. It came back despite cleaning it up, so clearly there's a slow leak somewhere in the room. If it wasn't for us getting in late with two kids that needed to go to bed and only staying for two nights, we might have complained or tried to switch rooms. As it was, we just stuck it out. We stayed in a big room with a balcony and a "view". The first two parts were great. We had a couch (that folded out into a second bed) in addition to two queen beds that made having a family of four easy. The table in the room also made playing games and eating easy. The balcony was a nice escape even after the kids went to bed and second only to having two different rooms. The view turned out to be basically of the hotel pool even though the ocean was in the distance. It wasn't _bad_ per se, but certainly not the view of the ocean you might like. The last thing to talk about was the breakfast. The first morning we were there, the breakfast was so good that it had me thinking I'd give the place the bump to four stars. They had the now-somewhat-standard Belgian waffle irons and waffle batter, but they also had great pre-made western omelets, sliced sausage, and grits. Sadly, the second morning just didn't live up to the first. The western omelets were replaced with watery scrambled eggs and the sliced sausage was replaced with paper-thin, mediocre bacon. Overall, come here if you need a place on the beach to stay and don't have rental house, but don't expect it to be much more than a standard, slightly-older-and-worn-than-average hotel.

    Rebecca M.

    The Corolla Hampton Inn is very nice. I'd say it is the nicest Hampton Inn I've ever stayed at. I was disappointed the balcony door was locked and the room had some dust as I discovered with my disinfecting wipes. The property is right on the beach just walk up the stairs and you are there to gorgeous views. I was only at the hotel about 10 hours as the tour bus arrived about 10pm so disappointed I didn't have more time to explore the property. But that is not the hotel's fault. I was able to see the sunrise! My room was quiet and a good size with the couch to sit and relax at and I did enjoy the ceiling fan. The midges (not biting mosquitoes) were on the balcony so that may be why the door was locked but I suspect it had more to do with being with the tour bus as other guests outside of the tour bus could open the balcony doors. The breakfast choices were plentiful. I'd stay here again if I made it back to Corolla.

    Pool
    Madison K.

    Cherry on top of our family vacation in the OBX! This hotel was very nice and was great for our family. It's in a convenient location, it's close to the beach and close to some stores and restaurants as well. It's one of the only real hotels in the area, everything else is a beach house rental. The hotel was quiet and family friendly. The only complaint I have about this was that often, early in the morning you can hear the doors slamming from around the hotel. The doors are heavy and if you aren't careful make an awful loud noise when you let them go and slam shut, which is what was happening in the early mornings. Let's talk about some of the amenities this hotel has to offer! - There is plenty of parking, with lots of diamond member parking (I have stayed at multiple locations that only have 1-2 spots dedicated to this. This location had at least 10 and still had PLENTY of room for other cars, which was awesome!) There's an outdoor pool that's 5ft deep, with plenty of seating, a kiddy pool & a lazy river PLUS an indoor pool! They have beach access with showers to wash off after the beach, which is always a plus. Breakfast is offered every morning with an array of options. They alternate their hot foods, they have cereal, oatmeal, fresh fruit, coffee, a waffle maker with toppings, muffins, bagels, and more! The front desk has a giant selection of items for purchase (pop, water, energy drinks, wine, seltzers, ice cream, candy, chocolate bars, chips, medicine, snacks, travel essentials and more) for a decent price. Our rooms were cleaned daily, stocked with fresh towels, and freshly made beds without making a request at the front desk. Plus all of the employees were so kind and greeted us every single time they saw us. They were always so happy and friendly and willing to help out in anyway possible. They made our stay 10 times better with their upbeat personalities and smiling faces. The only downside of the hotel was that it could use some cosmetic upgrades. Our room had a few cosmetic upgrade needs (the screen door was off track, there was a small hole in the wall, and it looks like there is small water damage on the ceiling). But other than that the hotel was perfect and great for our stay.

    Bathroom door
    Jobel D.

    I booked our room over the phone and confirmed and selected my room online. Upon arrival I was told we were in a different room. the room I booked was not available. They did on the next day move us to the room I reserved. This hotel is in need of daily maintenance. Our room had the following rust on the door hinges in the bathroom, a hole in the bathroom door, tile coming off the wall in bathroom, rust on the back of the bathroom door, the runner for closet door was completely rusted, carpet coming away from the wall in multiple locations, stains on the chairs for the table, pestilence door handle lock was broken. Our 2nd room the shower walls were cracked in several places, loose floor tiles. Sad that this hotel is in such a wonderful location and is very poor condition. I would recommend this hotel based on the condition.

    View from the room
    Christopher C.

    This was our third visit here in four years which tells you a lot that we like the area and that we like this hotel. Why write another follow up to my follow up? This time was different in that we were staying in season versus over Christmas and this time we stretched out our visit to an entire week which helps to give some perspective as to how this place operates. The best thing about staying here is location, location, location! Right on the beach and way out of the tourist areas of KDH and Manteo which is truly the best of both worlds. You get a lot of peace and quiet while giving up nothing in terms of proximity to the beach. The other good thing is that if you head north into Corolla proper there is a fair amount of entertainment, activities and food to keep you busy for a few days without needing to go through the headache of Duck traffic. In terms of service everything is truly top notch. I recognized during our stay a few familiar faces from prior trips and in talking with some staff they told me that the turnover rate here is very low. A lot of people have been here a long time. Always great when the houseman on your floor recognizes you from a prior stay over a year ago and gives you a big handshake while mentioning that if we need something to just ask him. Our check in process was a breeze and we got the room that I e-checked in to the day prior. The room itself was as expected. Two queen beds with a microwave, fridge and everything in order. Two minor negatives would be that the couch is very worn/soft. It felt like you would sink into the floor whenever you sat on it. We also needed to have maintenance spray our balcony for the mosquitoes (I forget the proper name of the bug) which helped greatly. The night we got there we couldn't go outside as they were everywhere and on everything. Housekeeping was perfect everytime we had them in the room. Breakfast is still a bit of a meh, as they don't rotate the hot items often enough. Five out of seven mornings it was either the cheese omelet or the western omelet. Viva Variety! Scrolling through some of the comments for this place makes me realize how warped perception can be. Over our three visits we've spent almost twenty nights here and honestly it's a great hotel that is very well run. I mean sure there are some things like the old sofabeds that hopefully get addressed sometime soon but overall for a Hampton Inn (Not a Full Service Hilton or a Waldorf) this one is fantastic and I look forward to many stays in the future.

    On a beautiful beach
    Sara B.

    Pros: -Location is excellent. This hotel is steps away from the beach. And while the pool isn't the most beautiful that I've seen it's clean and nice sized. Plus there is a small lazy river. -Rooms have a small outdoor terrace. We were lucky enough to have one that faced the pool / ocean. -Complimentary breakfast and cookies in the lobby every day -Good service. We had a few issues with the room and someone promptly came up to repair it. Cons: -The rooms are old and dated. The patio door barely worked and it was super dirty and rusty. The whole patio could have used a more thorough cleaning. -The drainage in the bathroom sink was poor. -Bugs everywhere. There were massive clumps of bugs in the stairwell that were not cleaned at all during the duration of our 3 night stay. Four stars because there were only some issues with cleanliness, but nothing major. If you stay here you are probably spending most of your time on the beach anyway.

    Emily F.

    Spacious rooms, not pristine but clean enough. Nice size bathroom. Tv is adequate in size, it's not a smart tv, and the guide didn't work. Lobby store for snacks, toiletries, and other essentials. Free hot breakfast, which I liked a lot. Dog friendly, whirlpool, lazy river, indoor and outdoor pool, hot tub, and it's on the beach! You can rent chairs and umbrellas, as well as bikes. Beds are okay. Pretty good water pressure in the shower. The refillable shampoo, conditioner, body wash, hand soap, and lotion in the bathroom are a nice touch! It's a nice enough hotel but a little run down in places. The employees we engaged with weren't overly friendly but not rude either. My biggest complaint is the noise the doors make. They slam shut unless you take care to gingerly close them, and it's loud (in my opinion). The hotel was busy this weekend so I heard a lot of slamming of the doors in the evening and early morning which was aggravating. The hotel is in a convenient location near shopping and restaurants.

    Patrick B.

    What A Gem Right on the Beach A Super Clean Outdoor Pool ‍, A Small Lazy River , A Warm Pool , Plus an indoor pool ‍ and An indoor Hot -Tub . Stayed here 2 nights on points midweek was 48,000 per night. A company Rents Chairs & Umbrellas Right in front of the hotel on Beach $20 for an umbrella Plus lifeguard directly on beach as well And super friendly and helpful! It was so quiet and Wonderful! Looking forward to returning soon

    rusty dirty window

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    Used their swimming pool! Really nice and on the beach! Highly recommend! Friendly staff!

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    A great location, attractive lobby, nice connecting rooms, and very pleasant staff. Will definitely return

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    Page 1 of 3

    Ask the Community - Hampton Inn & Suites Outer Banks/ Corolla

    Review Highlights - Hampton Inn & Suites Outer Banks/ Corolla

    5 foot deep mini pool), a separate lazy river with tubes, an indoor pool, plus a hit tub?!

    Mentioned in 11 reviews

    Read more highlights

    Corolla Light A Resort Village - Miami Vice

    Corolla Light A Resort Village

    (2 reviews)

    This was a great spot to spend our anniversary. The resort is a little dated, but very cute, and…read morethe staff is super nice.

    If you want to get off the grid for a couple of weeks, this is the place to be! We rented a…read morebeautifully decorated, pet friendly townhouse steps away from the pool, Ocean grille Restaurant, OBX beach and shops. This community had it all. We never had to use the free Trolly service because we were close to it all. We usually bring bikes when we go away, but when I saw how close we were going to be using Google maps, we left the bikes home. The lighthouse was about a 15 minute walk and that might have been the only time I wished I had my bike. Not to worry, bike rentals are close by! Check in was at 4pm. We were able to stock up on food. About 3 miles from the house there is a Food Lion with anything and everything you could think of. (I was not walking there hahaha) When we arrived, the cleaning people were still there. They were nice and let us come in to start putting our groceries away. I think they could have done alittle better cleaning. There was alot of black mold on the floor of the shower that had just been renovated in 2018. How hard could it be to keep something only a year old still looking like new?! So another trip to Food Lion to get some mold and mildew remover and viola, clean and looking new again. You're welcome! My husband noticed some mold on the spare pillows in the closet, and my mother noticed the same thing on the pillows downstairs. I'm not one to pack extra pillows, nor do I like to waste time calling the realty office to put in complains and wait for someone to come scrub the shower or replace pillows. I treated this house like it was my own, cleaned what needed to be cleaned and since we didn't need the pillows, I let it go and reported it upon discharge. To the next family, I hope you got new pillows or brought your own. Again, you're welcome. The community has 3 pools, one is heated, and they also have a baby pool, perfect for the little ones. Downside, it closes at 7pm. It's summer and I had 3 teenagers with me. Push it to 8 please. The oceanfront grill has limited seating for dinner and closes around 9pm. I also noticed there were some events we missed because they were not on our calendar. So when you visit make sure you read everything posted by the pool in the resort, don't just look at your calendar in the welcome package. This was our first time in OBX and we absolutely loved it! It was a long drive from NY to NC so I'm not sure if we will drive there again.

    The Sanderling Resort - Balcony view

    The Sanderling Resort

    (174 reviews)

    I would have loved to have seen this place in its prime! I'm sure it was an amazing stay at one…read morepoint. I would have also liked to have rated this place higher but I can't in good faith do that. The resort is dated. The staff are all very nice but this is a resort standard. Nothing was exceptional or grand. It was all very overpriced for what you ended up with. My discounted rate should have been the normal rate. There is no way I would ever stay at this place at their listed normal rate. You'd have to be a fool. Honestly, You would be better off just renting a house for the price because the amenities are not worth it in this specific case. The food was mid but at arena prices. 20$ for a beer, 24$ for a burger, 4$ for an iced tea.. after the first day we just went into town for food. It ended up being much better economically and quality wise. The beach behind the resort is nothing remarkable. In fact it's sloped and awkwardly angled. The surrounding area itself is immaculate and lush with beauty and there are loads of things to do. It's definitely a family place and not an anything else kind of place so don't get any ideas. Kind of boring honestly, not really much going on. You really do have to make your own adventures. The complimentary bikes you can check out are all falling apart. The walls were so thin I could hear the conversations of the people in the room next to me. The power went out multiple times the day I was checking out which complicated things further including trying to get WiFi as well as the fact that they charged me for a latte that I never ordered and they had to remove it from my final bill. Good thing I checked. I am talking specifically about the resort and not the area itself. Parking was a free for all and there is no valet. If you leave your spot during the day good luck trying to get another one. If this place put some TLC into it they could turn it around very quickly.

    The new Sanderling Resort, your freshly polished slice of Southern charm by the sea! Nestled where…read morethe front balconies face the ocean and flip-flops are practically formalwear, this all-inclusive resort is a cheeky cocktail of barefoot luxury and Southern hospitality. With rooms as fresh as a mint julep and amenities smoother than your grandma's peach cobbler, they have reimagined relaxation. They have taken a salty gem and given it a glow-up--think stylish bars, sparkling pools, steamy hot tubs, and event spaces that clean up real nice. Whether you're sipping cocktails under the stars, hosting a party with ocean views, or just wondering how many pools is too many (spoiler: never enough), this is the spot where fun checks in and refuses to leave. Newly remodeled, wildly reimagined--welcome to your next favorite escape. Where ocean breeze meets elevated taste, and every bite feels like a seaside indulgence. They offer two coastal-inspired restaurants on site--each offering its own refined take on fresh, locally sourced fare--this venue is a destination for those who appreciate the finer tides in life. Sophisticated, scenic, and effortlessly relaxed--between the two it is coastal dining, redefined. Cheers!

    Hilton Garden Inn Outer Banks/Kitty Hawk - From the fishing pier (daytime)

    Hilton Garden Inn Outer Banks/Kitty Hawk

    (194 reviews)

    $$$

    We cannot say enough wonderful things about the Kitty Hawk Pier and the entire team who helped make…read moreour wedding absolutely perfect! First and foremost, the Kitty Hawk Pier made planning our wedding from a state away incredibly easy. Every single coordinator we worked with was friendly, accommodating, and genuinely invested in making our day special. Emma, especially, answered what was probably 2,839,028,392 emails from me and my million questions with patience, professionalism, and kindness every single time. From the very beginning, the entire team made us feel like our wedding was special and unique--not like they simply do this every weekend. The level of attention, care, and personal service they provided to make our wedding perfect was truly incredible and so appreciated. The food was AMAZING! We had several food allergies among our guests, including me--the bride--being allergic to gluten. The team went above and beyond to make sure everyone could eat safely while still enjoying an incredible meal. We had the mahi and beef, and our guests could not stop talking about how delicious everything was. We were also so impressed by how quickly and efficiently everyone was served. Every single employee we encountered was incredibly helpful, kind, and attentive. From the bartenders and servers to the managers, everyone went out of their way to make sure we and our guests had the best possible experience--and we truly did. Having the hotel right on site was an absolute dream. The hotel staff were incredibly accommodating, and our guests were very happy with their rooms, the restaurant, and the pool and beach access. The gym even had Peloton bikes! The entire setup made the weekend so convenient and enjoyable for everyone. I truly cannot stress enough what a dream venue this is for anyone who wants to get married at the beach. Being able to have all of our guests check in and be done traveling, have the most beautiful beach ceremony, and then immediately move inside to air conditioning while still enjoying the incredible views over the water was absolutely perfect. Having access to the pier for photos was also such a special bonus and gave us so many beautiful memories and pictures. The Kitty Hawk Pier truly gave us the beach wedding of our dreams. From the planning process to the food, staff, accommodations, location, and every little detail in between, everything was exceptional. We will be forever grateful to the entire team for helping us create the most perfect wedding weekend and would wholeheartedly recommend the Kitty Hawk Pier to anyone looking for a beautiful, stress-free, and truly unforgettable wedding venue!

    Overall, we had a good stay, but there were a few things that could be improved…read more The hotel looks a little outdated, but the highlight was definitely the view of the beach from the outdoor pool. It was beautiful and very relaxing. Both the indoor and outdoor pools were warm, which we really enjoyed. The only downside was that there were hardly any towels available at the outdoor pool. We booked the last available room for the day and were pleasantly surprised with complimentary breakfast vouchers. Unfortunately, after using the vouchers, I checked my account the next day and noticed I had still been charged for breakfast, which was disappointing. The room itself was comfortable. The pillows were soft, the blankets were warm, and we slept well. However, there was one large bug flying around the room, and I have no idea where it came from, which was definitely unpleasant. Overall, we enjoyed our stay because of the pools, beach view, and comfortable room, but a few issues--especially the breakfast charge and the bug in the room--kept it from being a perfect experience.

    Village Realty Corolla Office

    Village Realty Corolla Office

    (24 reviews)

    Opening week, 2026, we had a couple of issues that could have been very detrimental to our stay,…read morehad they not been addressed. Village Realty was very good at taking our calls, making an assessment, and following through with resolution. Specifically, Chelsea Barnes, the maintenance technician that showed up for a couple of the calls, was highly responsive and assured that issues were addressed, even when a temporary solution was needed related to the air conditioner. She really cares about her job and the people who are renting with Village Realty​, not to mention the owners​ who​ are paying the management fees.

    If this review saves even one person from the recent rental nightmare we endured with Village, it…read morewill be worth it. We rented a beautiful oceanfront house in Duck last week, and the experience was nearly ruined for our group thanks to Village. Special shoutout to Nikki and Noah for being particularly incompetent and unhelpful. Timeline breakdown of our experience and pictures below, lest the company dare accuse me of exaggerating our account of events. Day 1: Upon 4p check-in, we thought we'd driven up to the wrong house. Multiple commercial trucks blocked the driveway, and the house looked like a construction zone. Railings were MISSING on the steps and back balcony; equipment, nails, wires and boards were strewn everywhere (see pictures). Contractor stickers were still on recently-replaced windows. The pool we'd paid $350 to ensure was heated and cleaned was cold and filthy (see pictures). Our group couldn't even get in the driveway. Everyone was shocked and upset. I immediately called Village and explained the situation. I spoke with Nikki and then Noah. At first; they did a good job of at least appearing to care. They asked for pictures, which we promptly provided; and claimed to have no knowledge of the owner scheduling construction on the house for that day. They offered dinner coupons to a random restaurant for our group. When we made it clear that wasn't going to cut it, and we were concerned we may need to move to another house altogether due to the associated safety concerns, they told us they'd make the situation right, would send us alternate rental options, and wouldn't leave that day until they'd addressed our concerns. That ended up being total lip service, because after I hung up the phone, they completely ghosted us for the rest of the week. No follow-up contact whatsoever. When we called back a few minutes after 5 the same day, they'd closed up for the day, in spite of assuring us they wouldn't leave before making the situation right. The contractors didn't leave the house until 830 that evening. They left a massive pile of boards and construction materials in the yard, along with nails still strewn everywhere (see pictures). These remained for the rest of the week. Day 3: Monday morning I called Village back and spoke with Nikki. She sounded less-than excited to hear from me; didn't ask any follow up questions about our situation from Saturday, and said she'd have to transfer me to Noah to discuss restitution. I wish I were joking, but she put me on hold and NO ONE picked up. I waited 15 minutes (15 minutes!!) before hanging up and calling back. They were clearly screening my call because no one answered. At this point, I'm in shock that a company with such pathetic customer service and obvious blatant disregard for their customers is still in business. I sent a follow up email requesting a callback. Shocker: no response. Day 5: After giving them over a day to respond to our email, my partner and I decided to drive to the Corolla office in person. At that office, we meet with Noah - (supposedly) a different Noah, who tells us he will send a message to the Noah we spoke with and have him follow up with us. Surprise surprise, we hear nothing. Day 6: We try calling again, speak with someone who won't give her name and tells us Noah conveniently isn't working that day. At this point, we're so disgusted with Village that we decide to ensure everyone on the internet knows about our experience. Hopefully, owners with otherwise beautiful houses will think twice about the associated guest experience repurcussions and avoid working with Village in the future. We ve been coming to OBX for many years. This is the first year we've ever had an issue with the realty company. Please do yourself a favor and rent with anyone else in OBX but Village.

    Hampton Inn & Suites Outer Banks/ Corolla - hotels - Updated August 2026

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