Due to a series of unfortunate events, we ended up having to cancel our existing rental and quickly move to a hotel. The staff was nice enough to accommodate us, even though things were starting to book up and even gave us some breakfast vouchers as an empathetic "we understand what you're going through". The room was great and even the "no ocean view" gave us a very nice partial ocean view which we enjoyed. The hotel is a great location and central too many things you'll need for a family visiting. Definitely check out the wonderful coffee shop across the street from the gas station. One note for hotel staff, which I already provided feedback on, is that the staff attending to you during breakfast are very hit or miss. For example, when I asked for hot black tea, I was told they only had herbal tea. However, I know, for a fact, they had black tea as I saw others drinking it, and it was available in the rooms. Unfortunately they couldn't seem to find any, and I was given Lipton black tea instead, which was a disappointment for the amount of money we were paying to stay there the time it took for staff to wait on us was a Billy slow and each time we ordered the food that was delivered was either incorrect, cold or the waitress seemed utterly confused at what we were ordering or what we were asking for. I'm not sure she spoke more than a few words of English to be perfectly honest, and while I normally do not complain about such things, it greatly inhibited our ability to kick off the morning on a good note. Despite the restaurant, however, everything about the hotel and the front desk, staff, and the location were fantastic, and I would highly recommend. read more

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We spent two nights at the Hilton Garden Inn, and we discovered a real gem on the Outer Banks! This comfortable beach hotel is like a little resort with indoor and outdoor pools, beachfront location, a restaurant that serves all three meals in season and breakfast and dinner off season, plus has a full bar. Most rooms have either a side or front view a view of the ocean and balconies. The hotel is clean and looks to be recently renovated. The beds are comfortable, and the rooms are quiet. The location is ideal in that you can easily drive up to Duck for its cute shops and restaurants or down to Kill Devil Hills and Nags Head for more restaurants, shopping, and entertainment. Parking is free. You just need to place a hang tag on your rear view mirror to show you are a guest at the hotel. read more

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The Lobby is gorgeous but certainly does not reflect our hideously ugly room with its tiny bathroom and shower so small that you touch the walls the whole time you're in it. The accent walls are pink and the drapes are ugly dark leaf pattern, hardly reflecting the beautiful ocean view. I need to post a photo. Not having daily housekeeping is not appreciated. read more

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Too expensive for what we received. Careful to reserve ocean view vs ocean view side. They don't provide actual photo of the view of the room. Ocean view side may get you the courtyard side. This is a bad room if you want sleep. Both nights we stayed we had people sitting below our window hanging out and talking until midnight. We had to turn on the AC unit to drown out the noise. This is enough so that we won't stay here again. The hotel itself is fine and the beach access nice. Restaurant is good and they have some good staff there. There are also two good restaurants right across the street where you can avoid having to drive for a couple days. My advice to the hotel is to out the chairs away in the courtyard after 10 pm so you don't have parties forming in area that allows trapping conversations and keeping people awake. Your windows are not sound proof. read more

It was nice enough.close to everything. Room was ok.Some what clean..breakfast was ok.But be careful of prices.I ordered room 3 months ahead at a certain price per night was charged wayyyyy more.When I asked about triple A discount the man gave me lame excuse about a already 20 off.I didnt see that on final bill.So my advice insist on final bill "all together " and make then send email ( i did get a email ) but they didnt honor.So I won't be staying again.only because of I dont like sneaky business people.Good luck. read more

Aviator Restaurant has an excellent menu. Service is prompt very clean A health rating. Supper shrimp and grits and crab cakes are absolutely delicious The breakfast menu offers the Greek omlet and breakfast sandwich, both of which are healthy and all meals are generous portions . read more

Hilton Garden Inn Outer Banks/Kitty Hawk - Crab cakes and vegetables with rice cake - Hotels Near Me - Kitty Hawk, North Carolina

As a Hilton honors member I have to say this is one of my favorite hotels....ocean front, hot tub, pool and close to everything. Stay here at least twice a year---once before the Blackbeard's revenge race in March and then we get down here early for our summer week in Avon and spend a few days in kitty hawk venturing out to the local restaurants and soaking up the Sun and Hilton hospitality! read more

Great location. I came to the Outer Banks to surf. There is beach access directly from the hotel parking lot. There's also a hose to wash off all your gear before coming back. It was also pretty chilly, so the fact that afterwards I could go into a hot tub was pretty great as well. read more

We had a fantastic stay here. Great location right on the beach with free parking. The rooms were nice and much more updated than the lobby. We had some drinks at the bar which were good, but the lack of AC was in the lobby was our only small complaint. We could tell others at the bar were also hot -- the bartender informed us that they always keep it warm in there and it can get miserable. Both the indoor and outdoor pool was great, hot tub was nice, beach access was also appreciated. Price was reasonable and overall a great stay! read more

Hilton Garden Inn Outer Banks/Kitty Hawk - The boys excited for vaca in the lobby - Hotels Near Me - Kitty Hawk, North Carolina

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It would be nice if the bar and restaurant was open later than 9 on Fridays and Saturdays. Our service is always good other than this. read more

This is not a good place to stay if you want safety and a functioning room. I came here to get my little boy out of the house and see family here because my mom was passing away and it was too much for him. The first day I was unpacking my car around 5:00 and a man with a dog stood on the sidewalk by my car and stared at me and my son. He was about 3' from me and wouldn't move on. I stopped unloading and looked at him and his dog. He said oh don't worry he's friendly. I got annoyed he wasn't moving and making us feel scared. I told him to get his dog away then told my son to stay away from his dog. Hoping I gave a message to him to go away. The creepy man yelled at me to move my child. My son was scared and I was too so we talked to the front desk and the police. The front desk knew who he was. He lived across the street and the police found him and talked to him. The lady at the front desk was nice and refunded me for the night which was so sweet. The next morning I booked another room but had to move rooms because they said they didn't have anymore open and were booked even though it's January. So I got a more expensive room and the heat was really loud so they had to replace it. They were drilling etc. my mom was in her last few hours that day. Then I had a water leak in the bathroom. Another person had to come. Then I put my son in the shower and the water barely came out then stopped coming out for a moment. I called again and then asked for a manager but they never got back to me. My mom passed away that day and I was on FaceTime with my dad as she passed. I booked a third night and asked the front desk what was happening and why no one fixed my water and why no one called me yet. It just was not handled well. A call would've been nice but at this point I would never stay here again. I ran into a couple that were having a terrible stay as well and said they would never come here again. It's so sad that places are run like this. Even if my mom wasn't passing away, I would expect to have a nice peaceful stay. All I can say to people reading this is this is just not run well and I bet eventually people will not stay here because the word is getting out. read more

Hilton Garden Inn Outer Banks/Kitty Hawk - Hotels Near Me - Kitty Hawk, North Carolina

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I forgot to thank our waitress Bojana for making our breakfast so enjoyable. Wanted to update my hotel review but I guess to much time has passed. read more

I stayed in the hotel for almost 3 weeks due to a death in the family. The staff went above and beyond especially Zabrina, Raven and Miss Leslie. Anything I needed was taken care of - even a room change! The food in the restaurant was good and I highly recommend the mushroom risotto if it's on the menu. The rooms were clean and comfortable. The housekeeping staff was also excellent. 10/10 would stay again read more

Solid 3 for location- couldn't find many reasonable priced places on the beach and with a pool and outdoor bar. And this location had a pier and beach chair/umbrella rentals. Was disappointed though that Sep 3 was told outside tiki bar was closed for the season. We didn't even get to try it, and there was no notice. Other small things to note but be flexible about: Had a dog toy under our bed so guess people before us had a pet, zero water pressure in shower, ordered a vanilla latte every morning and was a diff price every time, and problem with flies in bar/restaurant but not sure if that was bad weather so after first night we got to go and ate in room. Other patrons were much ruder about it but it's not the Four Seasons read more

Once we checked into our on the 3rd floor with no elevator and having to walk into a garage type of building, we wanted to leave immediately. We asked to check out sooner with a 1 day refund and they said no. Poor customer service. Is this really worth it since we will never return and will tell everyone to stay away. read more

2nd time staying at this place. Two years ago, it was phenomenal. This year they did renovations which were nice however the quality of the staff, housekeeping and service in general is sub par. We booked for 6 days had to ask for towels and toilet paper everyday. Room was serviced only one time and that's only because I complained. Was told by mgmt that it would be serviced daily and that was not true. Our toilet seat was broken I notified front desk but sadly had to fix it myself daily. The pool was dirty and had not been skimmed until myself and other guests skimmed it. Sand is all over the bottom of the pool. They have a pool vacuum but it doesn't work properly. We will not return. Also if you are elderly or physically disabled you will not be able to sit at a table by the pool they are all bar height. read more

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The Aviator Bar and Bistro are in the Hilton Garden Inn located in Kitty Hawk, NC. The Hilton is brand spanking new. It's excessively clean and spacious. The restaurant is quaint and in an open space. The decor celebrates the accomplishments of the Wright brothers. The food was tasty but a bit pricey which is to be expected at a Hilton. Service was excellent however, the restaurant was not very crowded. There are so many restaurants in the area however, this was a convenient place to chow down after a long drive. read more

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My husband and I went here for our 25th wedding anniversary and it was amazing!! We can't wait to go back! The staff were very polite, the room was great, and the view from our porch was awesome. Food and drinks from the hotel were very good as well! read more

Hilton Garden Inn Outer Banks/Kitty Hawk - View from the porch! - Hotels Near Me - Kitty Hawk, North Carolina

It has been about 3 years since we have stayed at any Hilton hotel (we used to be frequent with staying) and to say we were disappointed and disgusted this time, is an understatement. There were sticky drink marks on the desk, the floor was extremely dirty (we were wiping up water off the floor), the ac unit was dusty, and there was literal feces on the toilet paper which is hazardous waste(still confused why new toilet paper wasn't put out in the first place, sorry but that is disgusting all on its own then to check it when arriving and see this? No thanks) Needless to say I had my husband take our belongings to the car and checked out immediately. For the amount of money they charge, it is expected to be a nice stay. This was on Oct 4, it is now the 7th and still no call from anyone. read more

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I really enjoyed my stay at the Hilton Garden Inn Outer Banks. Jeremy was awesome and very helpful when arranging my stay. My room was very nice and clean, and I especially loved my balcony view. I woke up each morning during my stay to watch the sun rise. Second to the view was the breakfast the hotel offers. The french toast was delicious! read more

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We just left a 2 night stay at this hotel. This is a 2 part review. The staff was outstanding. Leslie at the front desk, James at the Aviator Bar and the rest of the staff in the front of house were very helpful. The cleaning and maintenance of this property is embarrassing. I am surprised corporate hasn't stepped in to assist with a plan to get this great property back on track. There is a management problem here. Although I read negative reviews about this property's condition prior to booking, I thought it was a few isolated conditions. After staying in an ocean front, $400 per night room, I saw first hand the poor cleaning and maintenance. Water stains running walls, spider webs at the corners of interior walls, balconies that haven't been cleaned including basics like furniture and railing. I cleaned the furniture and railing prior to letting my wife sit down or lean on the top rail. Dead Bugs have accumulated over time at the doors and separation walls. It is disgusting. Cleaning and maintenance department heads and the GM are running this beautiful property into the ground. This review would be a 1 star if not for the front of house staff. This should not have a Hilton name on it! read more

Nice property with a great staff. Stayed 2 nights and had a very relaxing time. Hotel restaurant is good and very reasonable considering you are at the beach. Nice amenities and close to everything. read more

We had a wonderful stay here. The service was excellent, the food was exceptional and the room was clean! The pool was clean and the deck had a great view! The beach access was convenient which is great! The beach was quite and very relaxing. Overall 5 stars from me! read more

Hilton Garden Inn Outer Banks/Kitty Hawk - View from the patio - Hotels Near Me - Kitty Hawk, North Carolina

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Walking into the lobby it felt a bit outdated, from early 80's. I was just visiting someone but desk staff was friendly, rooms easy to find, the elevator was very slow for only being 5-6 stories. Room was very basic but spacious, view was pretty good of the ocean. Bathroom was ok it's definitely a no frills kinda hotel. The bar downstairs seemed kinda busy with a younger crowd, if they updated it I think it would really do well. If you're looking for a basic clean hotel with ocean view and access then you're in luck, just not sure how the prices are in season. read more

Service was great. The hotel was clean! I liked the flooring In the room. It's not all carpet. My room was on the side of the hotel but I still had a nice view of the beach and could watch the sunrise the next morning. I didn't eat at the hotel but they do offer a breakfast, but you have to pay for it. I would definitely stay here again. read more

Hilton Garden Inn Outer Banks/Kitty Hawk - Hotels Near Me - Kitty Hawk, North Carolina

In town for the night. Have stayed here before and im a hilton rewards member. Good place to stay. Way better than the other ones read more

Hilton Garden Inn Outer Banks/Kitty Hawk - Good room ocean view double queen beds. More that suitable for 1 night - Hotels Near Me - Kitty Hawk, North Carolina

With the exception them having us go to the front desk to pick up hard copies of keys and our digital key not working, the staff blaming my phone for the issue when it worked yesterday in Virginia, and the while having dinner the same staff member bolted into the kitchen and began yelling at one of the cooks...the place is nice. Love the location as well as the amenities. Our room is awesome, newly remodeled . read more

Hilton Garden Inn Outer Banks/Kitty Hawk - Hotels Near Me - Kitty Hawk, North Carolina

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No vent in the bathroom. Hundreds of bugs in the room. Red stain on duvet cover. Hairs on towels. Mold on tub. Loud air conditioner. Foul odor. Over priced. Bad tasting eggs Benedict. Dirty pool and hot tub. Spider web on ceiling in room. "Please clean me" written in the dirty window by a previous guest. Broken jacuzzi knob Great location and view of the ocean/beach. Pier is nice read more

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This is a very nice location and it's awesome if you want to spend some time at the beach. I was very happy with my stay here. So much so, that I was planning on returning for another weekend. When my plans changed at the last minute, I called and I was helped by a woman named Leslie. She was tremendous, She was helpful, patient and kind. I will absolutely, positively return. read more

Breakfast Not what I was expecting... but probably it will work for somebody else... The hotel is great. It was just the breakfast what as disappointing. Breakfast service looks like to be administrated by Aviator Bar Bistro read more

Hilton Garden Inn Outer Banks/Kitty Hawk - The Katherine: toasted bagel, yogurt and orange. - Hotels Near Me - Kitty Hawk, North Carolina

My friends and I recently visited for the Outer Banks Marathon and had an excellent stay. We chose an ocean front room with balcony, and I loved the sound of the ocean waves crashing on the shore, and watching the sun rise over the beach. Our room was well appointed with microwave, coffee maker and refrigerator. It was clean and spacious. It was too cold for the outdoor swimming pool, but the swimming area along with an overlook full of rocking chairs looked incredible! We visited the indoor pool and hot tub, and had a wonderful time there! I loved the changing color lights in the pool and hot tub - such a fun touch! The lobby is beautifully decorated with two fireplaces and a nice dining area and bar. Several times during our stay, we enjoyed a hot chocolate or coffee which were available for free in the lobby, along with cookies in the afternoon. It made for a welcoming and warm environment. The only feedback I would offer is that when we arrived, we were told our room was not ready, and they would need to call us once it was. We asked if we could store our luggage, and were told they didn't have a place for it. So we carried our luggage back to the car and headed off to find food. Just five minutes later, I received a call that the room was ready. I just wish that piece of the stay was a bit better coordinated. Overall, an outstanding stay and convenient location. I would definitely visit this hotel again on a repeat trip to OBX! read more

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My husband and I stayed here for a weekend getaway. I chose the hotel because we wanted to be right on the beach. This hotel did not disappoint. The beach is right out the back door of the hotel. There are multiple places to sit outside and enjoy the ocean without actually going on the beach, if desired. The staff was friendly and helpful. Our room faced the ocean and we were able to witness a wedding on the beach (an added bonus!). We enjoyed several hours sitting our balcony just listening to the waves. I would recommend this hotel for your OBX vacation. read more

Welcome to the Hilton Garbage Inn. Prefacing this review to say my husband and I are not bougie by any means. We booked this hotel with points and are diamond club members. This property is extremely rundown and has not been maintained. The room itself was poorly, lit, and felt institutionalized. The ceilings of the room had mold on them and the bathroom was gross (see pics) The property itself had trash strewn around outside that hadn't been picked up over multiple days . As soon as we checked in, we tried to upgrade to an ocean front room and were told multiple times nothing was available due to the storm. They would not release rooms because they were afraid of the ceiling falling down on us. The front desk personnel were not friendly, nor accommodating in any way. We were scheduled to stay 5 nights. When we went to the restaurant the 3rd morning we should've asked for a table for six to include the four flies that joined us for our mediocre breakfast. We decided then to leave and go to the Hampton Inn in Carolla. Didn't worry about the points we left and paid for two nights. Best decision we could have made. Only wish we would have made it sooner. If the Hilton family were to come on this property, they would sell it in a heartbeat. DON'T STAY HERE. read more

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Dirty and misrepresented rooms. The room was really dirty, as was the rest of the hotel. It's as though they just don't care. I asked a janitor downstairs where the restroom was, and he took me to it, but he also told me it's filthy... and he was right. It was really dirty. And it was clear that janitor not only knew that but had no intention of cleaning it at that time. The room was better than that bathroom, thankfully, but still really dirty. Our mirror was covered with smudges and had clearly never been cleaned. The sofa was old and gross. The air conditioning unit stunk and clearly needed to be replaced. The walls on the bathroom had all kinds of gross bits on it that came off with a wet tissue... horrible service. They also lie about their rooms. The room I chose was advertised as "side ocean view." That's a lie. You could not see the ocean at all. Our room faced the parking lot, so it should really be advertised as a "side parking lot view." I asked to change rooms to one with an ocean view, and they moved us to a room that still didn't face the ocean unless you really walk up to the window and tilt your head to the corner... you could then only see a sliver of the ocean. We weren't happy with the hotel, but it's one of the only ones that is right on the beach in the area and we were tired of traveling and already switching rooms, so we dealt with it. But the dirty nature of the place and misrepresentation is unacceptable for a Hilton resort. read more

Hilton Garden Inn Outer Banks/Kitty Hawk - Our "side ocean view" room was really a side parking lot view with no ocean in sight. - Hotels Near Me - Kitty Hawk, North Carolina

Good location with ample parking. Room was spacious and clean. We were only there one night, but would stay again. Pros: location, restaurant on site, free parking. Cons: The heater unit in the room rattles & took a few adjustments to quiet down. read more

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For being on the beach and a 3 star resort, this hotel is great! It has everything you need for a good time in the OBX (especially because you won't be spending that much time in the room.. I hope). The condition of the hotel is ok, there could be some renovation here and there, but otherwise, it does the trick! I would love to stay here again for my next trip to the OBX! read more

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Room was nice. Both pools and hot tub were nice. Great access to the beach. No continental breakfast but they do have a restaurant. No all day free coffee/tea like the other locations. read more

Booked what I thought was an oceanfront, was oceanview but really a view of the hotel. Got in very late after a long day of travel. After getting to our room with a view of the other tower of the hotel, I went to the lobby. I had paid extra for what I thought was oceanfront. Had to wake up the front desk lady. Instead of offering to upgrade me or switch rooms, and I would have paid more for what I wanted.... She proceeded to aggressively tell me it was my fault and it was what I booked. Again.... No options.... Never once said I am sorry, what can we do.... The service was so bad I would have left and gone to find another place to stay but the hotel already has my money. First 15 minutes here weekend ruined. Shame on you Hilton. Recommend everyone double triple checks what they are paying for.... The feeling I am left with is I just got taken for a ride. read more

Hilton Garden Inn Outer Banks/Kitty Hawk - Oceanview - Hotels Near Me - Kitty Hawk, North Carolina

For real, you rent chairs to your guests? This is the first hotel I've ever stayed at where you have to pay to sit down. Was going to spend a nice relaxing morning on the beach, only to find out that I have to pay to use the chairs. Poor showing Hilton. Are you that desperate for revenue? Number of chairs rented as of 10:00 am, zero. Number of perturbed guests, many. read more

Seriously loved my stay here! There was warm cookies waiting for us when you arrived. They were goey and melty. Exactly what we needed after a day of flying. The room was nicely decorated and had some treats awaiting us including some delicious gummy beats! Location is ideal! You can walk to the beach when you exit the building. Great date spot for couples who want to get away. read more

Hilton Garden Inn Outer Banks/Kitty Hawk - Hotels Near Me - Kitty Hawk, North Carolina

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