This property processed an unauthorized second charge on my credit card for a stay fully prepaid…read morevia Chase Travel. When I discovered this and contacted the hotel, my requests were repeatedly ignored until I escalated the issue to IHG Corporate. Only then did the General Manager immediately provide written confirmation that a refund would be issued. However, after waiting 10 business days with no credit processed, I requested a verifiable transaction reference number. Instead of a legitimate refund receipt, the manager sent a copy of my original $0 checkout folio, falsely presenting it as proof of a reversal. Furthermore, when I submitted a corporate survey regarding this billing issue, IHG corporate informed me they would not publish my feedback. Due to this severe lack of financial integrity and the brand's censorship of legitimate complaints, I am highly dissatisfied and cannot recommend this hotel.

After spending the day at the Corning Museum, we checked into our room. The check-in went…read moresmoothly. Our room is nice. Mattress is comfortable. Bathroom is bright, large and clean. We have a fridge, microwave and coffee center. The TV is quite large and has a nice selection of channels. We are just staying for a night. This is a great value for a hotel. I would stay here again. I wanted to add- breakfast here was really nice. Real eggs, not the standard Sysco eggs. Healthy choices, Turkey bacon and egg whites. Coffee was pretty good. And the fresh whole fruit was top quality. I really appreciated this.

We love this hotel. And we've been staying here for many years now on our visits to Corning 2 to 3…read moretimes every single year. But this year, I was very affected by something they did in customer service. The room we were given last night is our room with large windows that have the lights right outside of them that light up the building. This blazing light starts at sunset and end at sunrise. Even with the blackout blinds, it is bright in our room at night. We also can't look out the window after dark or before sunrise because of the glare of the light. When I asked them to please change our room, they said they did not have any other room in our "tier" which means in the price point we paid. The hotel is virtually empty this weekend. Nevertheless, they are choosing not to give us a different room as a service. I am so very hurt and disappointed. It's a great hotel and a great location. But this inflexibility, even for silver members like us, feels very sad and unnecessary.

Great hotel in small town. I would recommend to have breakfast locally and not at the hotel. Great…read moredeal and tasty at Donna's restaurant. Also a local hang out which makes the conversations interesting. Loved the pool at the hotel. Easy parking which is free and lots of tires if needed. Great outdoor spaces and super convenient to Corning glass museum. You can walk from the hotel.

This is another discount lodging night. Not actually in the…read morepainted post NY village by the signs. Other side of the freeway in a big open area. The receptionist,Sara, was a delight to talk to. Breakfast included, but it is light. Bagels n toast waffles n coffee. No eggs or meat. She gave me a good reference for jelly Beans breakfast diner close by. Good internet speed 85 Mbps. Sounds good to me.

Was looking for a reasonably priced place close to Watkins glen raceway…read more Pros: Room was fairly spacious for me Clean Ample free parking Complimentary coffee, tea and cookies available in the lobby 24/7 Bfast included (very basic but ok for price) starting at 6am each day Wi-Fi is fast and free Ample charging ports Quiet Cons: Room was really hot at check in as they had turned off the ac. It took a long time to cool down which could have been an issue if I checked in late

The Radisson In Downtown Corning was great for a weekend trip. We had a quick check in, king size…read moreroom with modern shower & sink, loved the light up mirror & the magnifying mirror too! We were able to walk right from the hotel to the downtown main street with restaurants, cute shops and we lucked out with a street festival during our stay. The staff at the hotel bar was friendly. I would return on a future visit

Location: This hotel is in walking distance to restaurants and shops along Market Street. It's only…read morea couple minutes drive to Corning Glass Musuem. Service: I've never been to a hotel where they ask you to write down what services you want done to the room the night before and leave the paper at the front desk. But that's what you get with this Radisson Hotel Cleanliness: When we got to our room, we noticed there was hair on the bathroom floor and in the toilet. Parking: we were unable to find a parking spot in their guest lot due to their live band that plays on Thursday, Friday and Saturday nights Electronics: One of the outlets next to the bed was not working making charging my phone inconvenient. The TV, Lights and A/C worked nicely. Pool: There was a sign for a whirlpool, but we did not see one. The indoor pool was heated. There were lounge chairs and plenty of clean towels.

My family stayed in rooms 1 and 2 for a quick overnight in Corning. Found the Gaffer Inn on a…read morebooking site, but booked directly through them since they were running a slow season special. Very walkable to shops and restaurants. I could see parking being an issue for long stays, but there is street, lot and garage parking all nearby, just follow the rules. The rooms were clean and more spacious than a hotel, definitely more character. No complaints about noise from the restaurant downstairs, didn't hear anything. They communicated well about billing and all the what, where, when, and hows for the stay. I would definitely recommend!

I must admit .. when my husband and I went to check in at the bar... no lobby.. then climbed the…read morefire escape type stairs to the room we were a little skeptical. When we open the door to our room we were FLOORED! Beautiful, spotless,decorated perfectly... it wasn't a room it was a suite, fireplace, kitchenette, couch, two double beds... just lovely!! Right down in the gaffer district with quaint shops, breweries, restaurants and the Corning museum just minutes away on foot. Very pleased.. will definitely return!!!

Spotless, lovely a step back in time. Suzanne is a warm, welcoming host. Our room was beautiful…read moreand large

Lucky us to stay at this gem. Beautiful decor…read moreSuzanne was welcoming breakfast was stupendous

We reserved the handicap accessible room under the app. We are Choice Privilege members. Easy…read morecheck-in and went to our room. It's easy accessible to downtown and venues. I'd stay here again! Gluten free bagels available - gluten free waffles were available for breakfast . Yum!

We reserved here because it was not too far from the Finger Lakes Wine Festival at Watkins Glen and…read morebreakfast was included. Check-in was easy, and our room was on the first floor. They have an upper floor but no elevator! The room was pretty good, nice, and clean, with the exception of an upholstered chair. I sat in it to watch the large flat screen TV. The chair's arms were sticky with who knows what from years of use and no deep cleaning. Ugh! The back of the same chair was also in the same condition as the arms, more ugh! To use it, we took towels from the b/r and covered the offending areas. No one should have to do this... just gross. The king bed was oh so comfortable and smelled good, which helped foe a good night's sleep. Under the TV cabinet was a mini refrigerator with a freezer, no microwave, but they provided a small coffee pot system with reg and decaf. The b/r had a fantastic shower with good water pressure, nearly immediate hot water. A word of caution, the bottom of the tub was a bit slick. In the morning, there was a decent breakfast, carbs, protein, and juices, a good balance. The coffee was hot and a really good brand to start your day.They do accommodate the gluten-free guests with a dedicated waffle maker. .

We had a really rough stay at this location. When we first arrived it was clear that they were…read morerenovating the location, the construction crew did a poor job of cleaning up after themselves as there was sheet rock dust all over the entryways. Fine, not a big deal. However when we got into our room we found nothing but issues. The door knob in the bathroom wasnt bolted on all the way and the pillows on the bed looked like they had been washed and dried and all of the stuffing had gone to one end of the pillowcases so they were just hard lumps about half the size of a normal pillowcase. Obviously I woke up with a headache and need for a chiropractor. Second the toilet was running when flushed. We jiggle the handle to make it stop running but then it leaked all over the floor. We tried to call the front desk but of course the phone was not operational. We went down and asked the girl for more towels since i had to use them all to clean the floor. She said that they had no more clean towels and that she was the only one in the entire building, no maintenance no room service, nothing, but she would make a note about the toilet for them to fix in the morning. The following day We were out of our room all day. When we came back the toilet was still running and the entire bathroom and entryway floor was completely flooded. We had no room service and never got the new towels. At this point it was 9 o'clock at Night so we went back down To the desk. All they could do was have us switch rooms, which was a huge inconvenience since we have a one-year-old who we were trying to get to bed and then had to stop and move everything down the hall. In this room the pillows were slightly better although at this point we had already went to Walmart and bought our own pillows just so we could sleep Somewhat comfortably. It's not like it was a cheap stay either, two nights cost us almost $400. Super disappointing and total waste of money.

The two night stay was worth the money. My family and I drove down to Corning, NY for the Canadian…read morelong weekend to visit the state parks and the Corning Glass Museum. I booked the hotel through Hotels.com for $99 per night. I was sold on the location and price. The hotel was beside a gas station so we did not worry about finding a place to fill up, especially before we left to drive back to Canada. It was also a short drive to the museum, Walmart and restaurants. The hotel is fairly large and can accommodate a lot of patrons, plenty of spots for parking. The hotel hosted a prom the first night we were there so the hotel was booked to close to capacity. The second night was the complete opposite, only about 15 to 20 rooms were occupied. The staff were attentive and welcoming. I asked if I would hear the noise from the party right before I checked in and the staff said that if we could hear the music, she would be glad to help us switch rooms. We couldn't near the noise, but the staff even called our rooms shortly after we settled in to see if we were ok with the noise levels. The room was larger than I imagined. It had a mini fridge too! The room I stayed in did not have a microwave, but another room we booked had one. So if you plan on using a microwave on your trip, be sure to ask when you check in! The complimentary internet was fantastic - no complaints there. The complimentary breakfast was underwhelming. Not a lot of selection, just the basic cereal, coffee, sausages, toast, waffles. Definitely less variety compared to the other Ramada's I have visited before in the US. Overall lovely weekend and would stay at this location again.

Just the basics but sufficient for the night. Very quiet after 10p (when we checked in). Firm beds,…read morestrong shower w deep tub, spacious bathroom, practical sized room. Interior is a little banged up but everything is clean . Breakfast area had fruit, cereal & coffee. No lids for coffee. View from the room is a dirt lot w a tractor trailer in it. Only uninvited room guest was an innocent drain fly, standing on the shower curtain, tiny & harmless as can be.

This is the most disgusting hotel I've ever stayed at in my entire life! Smells like smoke and…read morepiss! Don't ever stay here! We only stayed here out of sheer desperation. I would've definitely stayed someplace else, had we had a choice!

We only stayed one night but it was a great little stop on the way to Toronto. Clean and nicely…read moreappointed rooms. Pleasant service. Good price. And really nice breakfast included for the price. We didn't hit the pool or gym but they looked good. Really good spot for a visit to Corning or pit stop on the way north.

Stayed here for one night after visiting the Corning Museum of Glass. My 2 basic requirements for…read morea hotel are a comfortable bed and quiet room. I'm a very light sleeper. The bed was actually very comfortable. But unfortunately our room was not very quiet. The room was on the 2nd floor very close to the main entrance. I actually thought at one point that the window was open because I could hear people clearly talking outside. The room was clean and the bathroom was pretty modern. The front desk employee was super friendly and helpful. Wish i could remember her name. Unfortunately the noise is the thing that brings the rating down. It was an ok place to stay for a night but dont know if I'll be returning. A different room location could have possibly helped, though not sure. 2022-55