Rooms are awesome - clean - no funky smell. Staff at desk were awesome and helpful. Outside of hotel seems to need a little help. Has a pool but looked as though it had a bit of algae in it Plenty of items in lobby, nice areas to sit and eat, drink coffee, watch tv. Loved being able to walk to Pizza Hut to eat. Food was awesome there by the way. A lot of restaurants and shops in walking distance. The grounds need a little tlc . Other than that- Rooms are top kit notch, staff were great . Coffee was good - Glad o chose this place instead of one of the other hotels close by A couple of them looked runner down. If you are comfortable Ming to this area - I recommend this hotel read more

It is 2:28 am and I am laying in bed listening to a loud banging noise that happens anywhere from every 30 seconds to every few minutes. Front desk guy said it was the hot water heater pipes. Said you can hear it all throughout the hotel. Also said they haven't had a maintenance guy in 1.5 weeks. Well, hire a contractor! The video shows the noise close to then end...I'm next door to the storage unit. The hot water heaters are in the back of the room. Unreal..... read more

Check in was smooth and friendly. Hotel is in a suburban area outside Greensboro in an area with gas stations, restaurants and shops. Bed was very comfortable. Pool looked nice but we didn't stay long enough to try it. We walked to the Mexican restaurant next door for dinner and drinks. read more

Hampton Inn Eden - Outdoor pool - Hotels Near Me - Eden, North Carolina

Hotel appears to be newly renovated which was the ONLY perk. No staff at front desk and the front door is not locked after hours. A man followed me into the elevator to my hotel room and stood over my shoulder as I began to unlock my door. Thankfully a couple was nearby to scare him off, but I no longer felt safe in this hotel. Either the front doors should be locked at night or the staff should be more attentive. I would not recommend this hotel due to the lack of personnel/security. I developed a rash the morning after our first night's stay. There was a dog barking all day and night in the room across the hall. Within 30 mins after checking in, the front desk called and said they were shutting off the water. That was really convenient while getting ready for a wedding rehearsal dinner!!! Oh and the awful noise when flushing the toilet almost scared the life out of me! In comparison to other Hampton Inn hotels the continental breakfast was terrible. Luckily there are plenty of restaurants in the vicinity. I never make negative reviews, but I was not pleased with my recent experience. In this case I think a 2 star review is being VERY generous. I would have given a 1 star review, but I am typically a fan of the Hilton brand hotels. I will definitely avoid this location in the future! read more

Housekeeping was amazing! Great location! Close to everything. The staff was always pleasant even when we had a issue with our first room. The were quick to help in anyway. read more

If you're ever in Eden NC this place is a must. The breakfast buffet is amazing. The manager & staff are the most friendly people you ever want to meet. Super clean. Coffee all day long. Freshly baked cookies Monday-Thursday. Don't pass this place up! Taco Bell, Pizza Hut & Walmart within walking distance. Outside swimming pool also. Book your stay now & join their rewards club too. It's free!! Save up to even get a free night stay.. read more

Excellent customer service at all times of the day, even late late at night. Very very clean rooms that were very comforting after a long drive. My boys enjoyed it!!!!!' Great FREE breakfast!!! Not a basic continental one either !!! read more

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Nice clean rooms, soft bed! Great customer Service! Angela the front desk receptionist made us her special coffee, OMG! Taste soooo great .... we will definetly stay again whenever we return read more

Hampton Inn Eden - This coffee was deliciousooo ... Thanks Angela for your Great Customer Service! - Hotels Near Me - Eden, North Carolina

My friend and I were traveling with dogs, we looked up pet friendly hotels to find a place for the night and this one came up. We booked it through Priceline and when we showed up the hotel refused to give us a room despite their own website listing it as pet friend as well. They said it was a Priceline problem and wouldn't honor their website listing. When I asked to speak to the manager the woman the desk got her on the phone but didn't put her through to me only told me that the manager said they had a no pet policy. within hours the website was changed. This all took place after 9 PM at night causing us to have to scramble to find a place for the night. The woman working was rude and smug and not at all apologetic for their mistake in the listing. No form of compensation was offered and I will never book with Hampton Inn at any of their properties after this experience. read more

Where do I begin? If I could leave a negative star review I would. Worst hotel experience of my life. We were in town for a baseball tournament. Will not clean rooms because "Covid" or bring you clean towels. Room smelled like ketchup. The shower backed up and wouldn't drain properly. Maintenance guy added chemicals to the pool one day told me I might wanna get out for at least 15 minutes. After 15 minutes I got back in no problem. We had a off day with no game so we took the kids to the pool to swim. Before we can get in the person from the front desk comes and tells us the pool is closed but the gate wasn't locked and there was no sign saying it was closed so I went to talk to the person at the front desk. He went and got the manager and said that the pool should have been locked and that it was closed because they had to add chemicals couldn't explain to me why I could get in the pool the day before but couldn't get in this day. They came and made everyone leave the pool area and locked the gate. We were given coupons for $99 a night at the tournament we were playing at and the hotel wouldn't honor them. Trust me you don't wanna waste your money staying here. Overall this is the worst experience we have ever had at a hotel or motel. read more

So if you have ever been to Eden, there aren't a lot of hotels to choose from. My mother held some rooms for wedding. We are a family of 5 and requested 2 rooms adjoining. Instead we get two rooms across the hall from each other. Our girls are 10, 10 & 12. So we would have rather had the adjoining rooms, but the hotel couldn't do that. When we checked in we reminded the very nice lady behind the desk, that we were needing each room for the three nights. Sure, no problem. Then the lady in charge of breakfast basically accused my daughter of having to many waffles and that's why the machine wasn't working. Well excuse me, but my girls look like triplets. So this was my third daughter getting her first waffle. What would it matter how many waffles she gets it's your job to help us, not to count and place blame. Finally the day of the wedding comes and the front desk calls and tells us we need to get out of one of our rooms, the hotel is booked. Really, that wasn't a problem on Thursday when we checked in. Not once, did the lady behind the counter try and make it easier for us. It was all about the other family coming in. She said we could have a handicapped room, but, again why make us move... So we are sleeping in the one room and my wife asked for one/ two more pillows at the front desk. Then we get accused of having two many peeps in the room. She gave us one pillow. The next time I'm in Eden, I'll stay in Greensboro! read more

Sometimes work brings me to some off-the-beaten-path locations. This weekend is just one of those occasions. So, here is a review of the Hampton Inn in Eden NC. The lobby is clean and inviting with a few large-screen TVs to congregate around. There is fresh coffee nearly 24 hours. The rooms are also clean. The lighting is awful (I think it's just those ultra-efficient bulbs that emit a lot of blueish light). Other than the lighting, the room is A-OK with a good TV and decent working space at the desk. There are lots of fast food options around that I just can't frequent. But there is also a sit-down place across the parking lot. That's kind of it as far as food. Parking is plentiful and there is a pretty good outdoor pool out back if you are into it. I would recommend staying away from any other hotel on S Van Buren. This Hampton Inn is by far the best option. I want to give it another half star for the pretty decent free breakfast offered. read more

Hands down one of the best hotel experiences I have had in a long time! All the staff were so friendly and welcoming and you don't really get that level of genuine care in bigger cities. I would especially like to shout out the woman who oversaw the daily breakfast and I'm so sorry I didn't ask her name. Her smile and friendly demeanor was as beautiful as the sunrise on a crisp Fall morning and she made you feel like you were a member of her family. May God continue to bless her! If you want to feel at home and be treated with loving care look no further because this is the hotel you need to book for your stay in Eden, you won't be disappointed. read more

Customer service was great. My fiancé had a business trip and I tagged along. We were greeted promptly when we arrived, and the attendants were very nice, they even allowed us a later check out from 12 to 130pm. The exterior was clean and the halls, but when we entered the room, the carpets and the bed felt damped. Like they were recently washed but wasn't allowed ample amount of time to dry. The down comforter for the bed was also EXTREMELY heavy. We needed up just kicking it on the floor because I couldn't handle the weight. Also the room was very musty. Eden did not have a lot of options and this was rated number 1 in the area, and I'm not sure how. We will not be returning. Although the service was good, we just did not feel comfortable. read more

Hampton Inn in Eden, North Carolina gets a third star for being the only decent hotel in Eden. If you can't get a room here try Danville, VA, Martinsville, VA or better yet, Greensboro NC. They get one star for their amazing, warm, welcoming and friendly front desk staff. They get one star for being relatively clean and comfortable. The breakfast must be the worst offered by Hampton Inn. They all start with the same product, but this place suffers horribly in execution. What's missing? The love. For example, I now know the sausage gravy is made from a powdered mix. Also, the hard boiled eggs are served in the shell. Anyone who has stayed at Hampton Inn in more than one town knows this isn't typical. On top of that, there was constant loud banging of metal pans in the kitchen. It was very startling first thing in the morning. Maybe if she closed the door it wouldn't be so bad. Housekeeping really let me down. One day I left the "Do Not Disturb" sign on my door. But they came in and cleaned up anyway. Then on the day before my check out (I was there a full week) they neglected to service my room. I returned and discovered the room wasn't serviced, so I left for several hours. I returned at 4:00 and no one serviced my room and the workers and carts were off the floor. I ran out of toilet paper that night, it's a good thing the rest room was supplied with a box of tissues. I don't recommend the Hampton Inn in Eden. When traveling to this region, drink bottled water exclusively. read more

I'm a loyal Hilton customer. When our reunion committee chose the Hampton Inn as our host hotel, I knew we were in good hands. But the warm and helpful staff of this hotel took service to another level. They offered directions with a smile, accommodated special needs and requests, checked on us to make sure everything was running smoothly. They made us feel at home. Thank you, Hampton Inn Eden, for making this reunion one of our best. Anytime we're in Eden, we know we have a friend. read more

I saw a bad review about this hotel online concerning the room doors slamming all of the time and disturbing guests. I decided to rent there when the hotel replied to the review and said they installed soft door closers in the rooms. We booked there for Friday and Saturday nights, Oct. 16 and 17, 2015. When we checked in, I mentioned to the desk clerk about the bad review and she said that the hotel knew about it and had installed the new closers. They obviously forgot the third floor (we stayed in room 317) because that's all we heard both nights: everybody's door banging loudly, late into the night and early each morning. A wedding party stayed there the same two nights and, after the Sat. reception, they came back to the hotel and continued the reception past 1 AM just outside my room. If the desk clerk had been truthful with me and said that the third floor rooms were not equipped with the new closers, I would have ask for another room or gone somewhere else. Unfortunately, they didn't feel the need to let me know that. This type of deception has really soured me on any future stays at a Hampton Inn. Richard Hibshman, Lancaster, Pa.Your review helps others learn about great local businesses. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

First of all, I was not given the room I explicitly paid for, and was not offered reimbursement for the room given and the one I expected. Service is absolutely horrible. A call was made for extra blankets and pillows, as needed, but never received them. Was forced to go downstairs to reception to ask, in person, for necessary bed stuff AGAIN. Furthermore, people were openly drinking liquor, and being publicly indecent (urinating in the parking lot, etc.) I called the front desk to complain, and was prompted to call 911. Despite these hooligans partying on Hampton property at midnight when not only myself, but others have to wake early the next morning for multiple reasons! Also, the pool was extremely dirty, completely littered with bugs and debris- apparently had not been cleaned in quite some time. Definitely not worth anyone's time or money. I suggest going elsewhere to get actual bang for your buck. Thumbs down! 0/5 stars- if that was an option. Ruined my family's Memorial Day weekend so far. read more