they have a lot of cockroaches woke up and there was baby and big cockroaches all in my clothes and…read moreall over the bathroom when i flipped on the light. left early.

No regrets picking this hotel for my work trip! This SpringHill location met my expectations…read morecomparing to other SpringHill Suites that I have stayed at. Upon entering the hotel, lobby area and breakfast area are clean and neat. My room was in good condition. The bathroom door was a bit hard to open and close but I didn't have any other issues. Breakfast selection was the standard and fresh. I had a rental car and this location was drivable to many restaurants and shopping areas nearby. But please note there's no sidewalks on some of the nearby streets so if you are planning to walk, this is not a good location for that even though on the map things look very walkable.

I feel like I should update my review after having stayed here on four separate visits in 2025…read more I can't say enough good things about the staff. Every person I encountered was kind and helpful. When I needed to extend my stay by a night while there for a family emergency, they made the process easy and painless during a time when everything else felt daunting or complicated. They even ensured I got the same room rate despite having to change room types. Kimberlie recognized me from a previous visit on my recent stay and stopped by my table during breakfast to say hello. Despite being in Canton for challenging reasons, the staff here have continued to make the SpringHill Suites a comfortable, easy part of my stays. As of December 2025, the hotel is undergoing renovations or updates, but they've minimized disruption by strategically using rooms away from the current work.

There are MANY motels across Tusc. St W.: Crown, Lane, Canton Inn, Towne Manor, et al. - and this…read moreis the worst of the worst. Maybe it's open. Maybe it's not. It depends on the day and the mood of the proprietor. If you are a road weary traveler - chances are not good., so go with a Hampton or Holiday Inn - the extra $50 is worth it for not wasting your time.

We stayed at Fairfield while visiting Canton for a regional soccer tournament. The room was…read morestandard, but clean and suited our needs. There is a small pool and a small gym. Patrick checked us in. He was extremely helpful, courteous, and friendly. My son referred him as a "nice guy that was dressed really dapper " The breakfast each morning was great.

This was a beautiful hotel. Our room was nice and clean. They have a pool. You get free breakfast…read moreevery morning starting at 6 am. The staff is nice and outgoing.

We stayed as a "get away" with our young grandchild over spring break. The pool was the perfect…read moretemp as was the hot tub. The hotel is modern and very clean. The staff was very professional. We really appreciated the barista going out of her way to provide our grandchild with a fun experience. The towels are large and soft. The bedding was apparently new as it was stiff, so not as comfortable as it looked. The bed was very firm but did seem to tilt to the edges. The room we had apparently had direct access to the venting for the AC and it was really loud each time the AC came on so avoid room 110 . There was a sound machine available on the nightstand which I was assuming was to mask the road sounds but I didn't hear the traffic at all so now I think it may have been to blend the sounds of the AC. We will definitely use this hotel again, just ask for a different room.

This used to be my go to place when visiting family in the area. It has crashed and burned in…read moremy opinion. First of all, I'm giving two stars because after traveling the red eye arriving punch drunk I mentioned I would wait in the lobby until my room was ready. They manager was very sweet and expedited my room set up for which I was and am very grateful. However, it went downhill from there. After they gave me the key, I walked into the room and the housekeeping manager was there. She was visibly upset they they had let me in early although the room was already clean. She was very obvious in her displeasure. The next day, being exhausted I slept in with the do not disturb sign on the door until a few minutes after noon. Then I went out to take care of my business. When I came in later that evening the room had not been cleaned. When I mentioned this to the manager she said they don't clean the rooms after noon. Then why are they not ready until 3pm? So I had to ask for towels and make up the room myself. I assumed it was retaliation from the housekeeping manager for my early check in the day before. For some reason she was really out off by it. Also, that night I really could have used a cafe latte or any coffee for that matter. They have a machine in the bar and I had got one the previous evening. This evening's manager said "I don't make coffee. Come back in the morning when they make coffee." Lots of attitude. It was about 930 pm. The room had a permeating odor of mold. The air conditioning evacuation system needed to be flushed. The whole place looked worn and shoddy. And to top it off, when I checked out, I was charged 50% more on my credit card when I prepaid than what was noted in the bill. Both invoices said Hyatt Place and the website represented themselves as Hyatt hotels. I was told that they were a third party and they could charge what they wanted. My credit card (discover) declined to take the complaint seriously. I cancelled them as well. And everyone had an air of being put out - other than the housekeeping ladies who were very sweet (not including the supervisor of course). Long long story short. Never going to any Hyatt ever again.

Everything the people who owned it where very nice the showers where great.i would come back…read moreevery time

I was in town for work and stayed here last night. It was recommended by one of my local friends…read more The hotel was clean and quiet. It is close to a brewery and shopping area. I would stay here again, if back in this area.

This hotel has been overlooked by many including myself until now…read more Needed a quick find and decided to try Staybridge. I did not expect to stumble on this gem of place. Everything was ordinary until you open the door to your room. It was an extremely spacious suite with a work area along side the living room that had a fairly good size TV. I normally don't sit on the couch but it was so inviting so I gave it a try. I didn't get up for a good hour. And it wasn't because I was tired. The kitchen has everything you could need. Whether it's regular or decaf coffee. All the utensils and pots and pans are there. It's always nice to be an able to cook a meal instead of constantly having to run out for food. The shower and bed are the two most important factors when you staying somewhere. Neither disappointed. The bed was absolutely perfect. They made it extremely hard to get out of bed. They have an indoor pool but unfortunately I didn't bring swim wear. They have an area where you can sit outside with an adult beverage. It was just nice to go out in the warm weather and relax. Everyone there was friendly and welcoming. The upside is that breakfast was free. And they didn't disappoint. I have stayed in countless hotels due to my career and the Staybridge I would put close up to the top. Breakfast you had many things to choose from. Eggs, sausages, fruit, yogurt, bagels, toast, coffee cake and pastries, cereals and snack bars. Different types of coffee as well. I would highly recommend staying at the Staybridge suite hotel. Looking forward to my next visit in the area.

Front desk didn't show up for 15 minutes.. leaving the entire front desk area unattended. Finally…read morethe line grew and several people were waiting, and then the check in process then proceeded to take 30 minutes. The clerk clearing has no idea what he is doing (Jordan) and made this experience very irritating since it was late and I needed to get kids to bed.

Tucked back in a very quiet location, this hotel is clean, quiet and a great place to get away from…read morethe noise and traffic of what is otherwise a fairly crowded area. Like all other Home2Suites, these rooms are full suites with kitchen. I'm not sure of the age of the actual Hotel itself but it still feels fairly new and is very clean. There is a suite shop downstairs and the hotel offers a variety of both cold and hot breakfast options. Would I go back? Every time I visit this area and have to stay, I always stay at this hotel. I highly recommend. I will say though, it's a little tricky to find. You might think you're going to the hotel next door, but watch for the markings on the actual road itself. The arrows will lead you right to this hotel.

I honestly don't understand why this hotel has so many negative reviews. My room was clean and…read moretoiletries were stocked. The breakfast is perfectly acceptable for a free continental breakfast. The tv and ac worked well. The pool was open if anyone wanted to use it. The staff appeared to be competent and friendly. The only reason I didn't give five stars was for a while in the early evening people were hanging in the hallway talking loudly.

Me, my dad and my grandmother went to this hotel to stay for a single night, in room 300, we was…read moreabout to take a quick nap and my grandmother found something crawling on her bed, possibly a bed bug. We could not find the bug at all. Doesn't help that the room is absolutely filthy. I do not recommend this place at all. Not to mention, (we moved rooms to 312) the shower head sprays the water everywhere and if you adjust it, you'd get a surprise of the shower head falling off. And there was so much mold in the bathroom ceiling too.... Probably one of the worst hotels in Ohio.