Exactly what you would expect from a Hampton Inn with excellent customer service! The breakfast was…read moregood; the room was clean and ready for me; the staff was amazing. I look forward to staying here again.

Well where do I even begin ???!!! This hotel is amazing all…read morearound. We were on vacation in TN and we spent a total of 6 nights and 7 days here and it was awesome. The staff is so friendly and kind. Check in was easy. There are no parking fees. We stayed in room 410. The hotel room was clean and bed and pillows were comfy. No carpets. There was a microwave and a little fridge inside the room. The lobby has a little store to buy snacks or goods. There is complimentary breakfast from 6AM-10AM. The breakfast was delicious every single morning. There are so many great options to choose from. Every day there was either complimentary cookies & tea and/or popcorn and tea in the lobby and that was such a sweet treat after we'd come back in after a long day out. It was so awesome. Best tasting cookies/popcorn and tea ever. There is a pool ( it is not heated) but was still great. My kiddos used it. There is a fitness area if you need to get your workout on. This hotel had everything we needed. There were stores and food places nearby. I would stay here again. We had a great stay. Thank you so much to all the friendly staff at Hampton INn for making this a memorable family fun stay. We are so grateful.

Ok this is going to be a long one! What I loved about this Margaritaville is location! Decent…read morebreakfast with lots of variety of options scrambled eggs everyday also was the best hotel scrambled eggs I have ever had, bacon and sausage switched, breakfast potatoes everyday was good, waffles everyday, fruit, yogurt and apple, cranberry, orange juices and milk, assortment of breads and bagels. I loved the room layout. The bed & pillows were comfortable! Things I didn't love Indoor pool was cold! I was told it was heated. Yes even in July I expected it to be warm at least! Outdoor pool was warmer!!! It's between 2 busy roads so it's a little loud! We were on the second floor so I felt like if we were higher up, it wouldn't have been a problem. Speaking of the second floor the balcony was enclosed with wood which made it so hot! The other balconies had railings and was open!!! But we did enjoy an early evening dinner out there but had to turn our AC off. Again I feel like if we had a higher floor it wouldn't have been a problem. When we got to the room we were out of the hand wash and moisturizer also it's just a shower.... For the experience it seems like it should have been the rain shower like The Island Hotel! Overall we would consider staying here again!

This is a better than average property. Very clean and very decent breakfast. Parking lot is…read morelocated across the street and is easy to get to off the parkway and included in the room rate. Full hot breakfast is included and is above average for a hotel breakfast. While the team members at the front desk were cordial and professional, one of the ladies in the breakfast area stood out as a great ambassador for the property. She was outgoing, friendly, warm and genuinely worked to take care of all the guests. A young child who was not bro by supervised properly burned his hand on one of the waffle makers. She immediately went to him to check. She got some Aloe Vera for his finger and gave it to his parent/guardian. Always great to meet up with people like her.

Quality Inn is great! You can find community at breakfast and at the pool in the evening. A tip I…read morewill share, if you are going to the pool, turn the temperature in your room to 75-80°F (24-27°C) 5-10 minutes before you leave and set the fan to constant so it is not freezing cold when you get back to your room. I love the shower, rotating breakfast, pool, and hot tub. Will return! 5 stars

This was our first time staying here. The check in guy was so nice! BUT! He gave us the wrong room…read morewhich was fixed really quickly! I love the room and the hotel and room was very nice and clean! First morning to breakfast which was across the street in a separate building... we were approached by a man who appeared to be staying there but asked us for money and we rushed into the breakfast area away from him. Yikes! It was the only time it happened in the 4 days we were there! Breakfast was not that great. The second day was better as it seemed fresher than the first morning. SO NOISY! A staff member was pressure washing 2 mornings in a row and woke us up as we like to take after Breakfast and afternoon naps. I went straight to the hotel with this issue. Loved the 24/7 indoor pool! I might stay again if the room wasn't right by the road because traffic was noisy too but not as noisy as that pressure washer which was pushing outdoor furniture down the outside hallway.

Was looking for a dog friendly hotel in Gatlinburg and found this Hilton brand hotel. I was pleased…read morethat we had a balcony on a lower floor since our dog isn't much of a walker with her short legs. I was surprised that they charged $15 a day for parking. I guess everyone's trying to make a buck somehow but still after shelling out over $200 for a room in Gatlinburg of all places, I wouldn't have seen that coming. The room was clean as were the grounds. They have a dog relief station on the back of the property near the stream that runs between this hotel and the embassy suites directly behind it. We visited the pool and hot tub and both were well maintained. Apparently the trolley stops out front, we just walked up and down the hill to the downtown area when we felt like it, which was a little tiring but at least it wasn't very hot yet. We ate at the free hotel breakfast two mornings. Decent spread that will save you from spending $20 a person at the local flapjack houses.

I really enjoyed the location. Walk everywhere. The place is clean enough. I've been in better,…read morebeen in worse. Definitely worth the weekday prices.

Wonderful place to stay. The found us enough space to stay when Booking.com gave our room away at…read moreanother hotel. They were very nice and the rooms were cleaned extremely well. The beds were like giant clouds! The pool area was nice and clean as well!

If you notice the older reviews are positive while closer to current and not good. Now I know…read morewhy... I've stayed at this hotel several times over the last three years because I have a daughter in school at Carson Newman University. Until this week, we had always enjoyed staying here because the staff was friendly and it was convenient. Well what an opportunity "Lucas" missed to provide great customer service!! This week, planning our trip to visit our daughter, my wife booked a room on the night she was looking, rather than the. Gout we planned to stay. Honest mistake. When we contacted the hotel, there was no manager available and they'd have to get back to us - ok. Two days later we call back as the charge has processed through my card and spoke to Lucas, supposedly the asst manager who claims they cannot refund the money, even though we never checked in, because they were sold out. (Really? Easter Sunday we book at 2pm and you happen to sell out that night?) When we told him we'd stayed there before, he told us "no you've never stayed here before"! I know Quality Inn is a budget hotel/motel but they've never treated me like this.

The hotel was nice and clean, the breakfast was decent. It never saw the pool so I can't comment…read moreon it. The downfall is one elevator that gets backed up quick and no bathroom fan in our room.

Very nice Hotel. The staff was very helpful and the hotel was very clean. Our granddaughters…read morereally enjoyed the swimming pool. Very handy to the highway.

I wanted to add the below review I sent to Econo lodge Newport TN…read more Spectrum has a contract with this hotel. That said they are "special". One of them backs in, in front of my window. Every morning lets his truck run for 30 min with fumes coming in my room from around the AC. I complain. He moves one window down and another backs in in front of my window and they both let their trucks run for 30 min with double the fumes. I have been sick since I have been here, 12-20-2025, and just getting worse. Stomach pain. Cannot keep food down and extremely dizzy. On May 5, 2026 I fell hard in lobby. I use a walker to take my dogs out but that is all. I am recovering from hip surgery. Well I complained again and said they were killing slowly and I was told may 10 would be my last night here. My dogs have been quiet. The only reason I am being ask to leave is because they don't want to upset spectrum. Well I have spent well over $7,000 since I have been here is all. To Econo lodge Newport the one is not important as the company. I will see an attorney. Oh Mary is great there and cleaning crew.

This Econo Lodge is a smallish two-story hotel with interior access doors and sufficient free…read moreparking. Price includes free continental breakfast, but don't put much stock in that because it wasn't very good. The self-make waffles were okay, as were the pre-packaged Jimmy Dean sausage, egg and cheese sandwiches (just microwave a minute), but their drink machine only had water from the OJ and apple juice dispensers, and the water option tasted terrible. So only real options were cranberry juice or coffee. The fresh fruit looked sad and the pre-packaged cakes were not good. Our first night was terrible due to a bed as hard as concrete; we got very little sleep and woke with aches and pains. This was one of their renovated/updated rooms with tile floors and refreshed bathroom. However, the floors had a sticky residue (I assume from whatever they used to clean them) so you wouldn't want to walk barefoot on it. Also, the tub was incredibly slick, to the point of being dangerous (lawsuit waiting to happen). We went to front desk the next morning and a very nice older gentleman let us check out another room, where the bed was much softer. This room was older and hadn't been updated, clearly from the non-working TV, cracked sink and bathroom tiles, broken bathroom light, and old looking green carpet. But at least the bed was better! You can expect a mini fridge, microwave, TV, wall-unit HVAC, bed, couch and desk in your room. No alarm clocks or clocks on the microwave, so have to check your phone for the time. The staff was very friendly and helpful, but the hotel itself is lacking. Good thing it's one of the cheaper options in the area. But even at $70 per night, they should do better.

Overall, a very pleasant stay at this SpringHill Suites. The room smelled very clean and the staff…read morewas extra nice in giving recommendations for things to do while in Pigeon Forge. Fun fact, this hotel is located on a street know as Christmas Tree Lane with other festive decorations for Christmas. It's was interesting to see Christmas in April but in a good way. Lots to do around this area and Dollywood was fairly close.

Mold in the shower - checked out early and lady was not super nice when we informed her whyread more