1. Hampton Inn San Jose Cherry Ave

    1. Hampton Inn San Jose Cherry Ave

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    San Jose, CA

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    Hampton Inn San Jose Cherry Ave

    3.0 (23 reviews)
    Open Open 24 hours

    Hampton Inn San Jose Cherry Ave Photos

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    Carpet of in Room 333 during my recent stay June 8-12, 2025
    Karen B.

    My husband and I are Diamond members of Hilton Honors and owners of two Hilton Grand Vacation properties, so we are deeply familiar with and typically loyal to the Hilton brand. During my recent stay at the Hampton Inn San Jose on Cherry Avenue (Room 333, June 8-12), I encountered a disappointing experience that fell far below Hilton's usual standards. The carpet in the room was filthy, unsightly and unsanitary. I shared a photo of the condition with the General Manager, Patricia Morreale, who responded promptly and acknowledged the issue after visiting the room herself. She assured me it would be cleaned. While I appreciated her responsiveness, at no point was any form of compensation or gesture of goodwill offered whether a discount, additional points, or an incentive to consider staying again in the future. This lack of follow through left a lasting impression. Regrettably, although the location was ideal for my travel needs, I will not be returning to this property for my upcoming trip to San Jose this September. I hope this feedback is taken seriously and results in improvements for future.

    Truck Broken Into.

    I work Construction and stayed at this hotel for a couple weeks. I noticed no cameras for the parking lot and no onsite security at night. My Tool box was unbolted from the bed of my truck and they broke inside my truck. If you walk around the planters you will find glass. With crankers being a serious problem in this city, you would think the hotel would take it more serious by having on site security and additional cameras. Shame. Dont stay here for long periods of time. Sketchy people wait and scope who is coming in and out. Always find people in their cars.

    Ending an email with a threat. Very professional.
    Camille M.

    An update on a deleted review that was removed due to a "Cease and Desist Letter" sent to my email from a Gmail account claiming to be Hilton Legal (screenshot shown). The email started by stating my place of employment (blocked in red). I'm not sure what the point of that was, but I digress. Here is a synopsis of my original review: - Night-shift Front Desk Service = 0 star - Homeless around the hotel = 0 star - Hotel room/stay = 0 star OVERALL --- I would NOT recommend staying here unless you want to wake up to late night phone calls from the front desk only to be hung up on ... or leaving a negative review unless you want to be sent a cease and desist letter from a unofficial non-Hilton email.

    Room map.
    Vince F.

    First timer for business for 5 nights- the Residence Inn in South SJ had roaches so I asked company for an alternative. Bonvoy elite so it was a change to go back to Hilton where my Diamond status lapsed and down graded to Gold. This property used to be the Wyndham Wingate and recently rebranded to Hampton Inn. You do need to use card key to swipe to enter even front entrance 24/7. (Previous reviews mention security issues) The good: modern. Comfortable, clean. Mostly quiet. No roaches. No ants seen. Free hot breakfast. Coffee, tea, waffle maker are all back. 24/7 exercise room. Convenient location. Close to lots of restaurants, shopping, freeway. Didn't see any unhoused people in the parking lot- there are tents across the canal on the backside of the property. Could be better: Hilton app does not allow for mobile key nor is there a map if you want to select your own room. (I like to be away from the elevator, ice, housekeeping entrances, and away from the freeway). Despite listing of King Suite- check in person said they do not have suites and no upgrades available. 'Gym' is really an exercise room with an elliptical, bike, treadmill and some medicine balls. No free weights or machines. No one cleaned or restocked the towels or water machine the entire week I was there. Parking can be a bit crowded if you come back after work/dinner. Lots of big trucks.

    Super spacious and clean (aside from our stuff.

    I've been in quite a few motels and this one is really nice. Robin greeted us professionally and kind. He also helped quickly resolve a tiny A/C Issue. Our room is super clean and spacious (I once was a housekeeper and know the secrets). Cable TV and comfortable mattress. I will stay here again.

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    6 months ago

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    2 months ago

    Everything has always been wonderful! We have stayed many times and always had an enjoyable stay.

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    7 months ago

    I love this hotel. I travel a lot for work and whenever I'm in SJ this is my go to hotel. It's clean, good breakfast and friendly staff.

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    1 year ago

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    4 months ago

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    7 months ago

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    1 year ago

    It was great, great customer service. Everyone was very nice. I enjoyed staying at the hotel.

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    3 years ago

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    3 years ago

    Great place to stay! Staff are pros! Priced ok. Coffee is great. I'll stay again.

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    Ask the Community - Hampton Inn San Jose Cherry Ave

    Hotel Valencia Santana Row, Valencia Hotel Collection - Elevator hallway

    Hotel Valencia Santana Row, Valencia Hotel Collection

    (843 reviews)

    $$

    West San Jose

    Pack your walking shoes, you won't need your car much if you stay at Hotel Valencia!…read more Although we only stayed 1night, we really liked our stay here. The location was unbeatable since everything we had planned was on Santana Row. Restaurants, shopping, Westfield Valley Fair, and the Winchester Mystery House were all within easy walking distance. The room was clean, the staff was friendly, the property was beautiful, and the complimentary sangria at check-in was a nice touch. The bed was also one of the most comfortable hotel beds I've slept in. Just be aware that this is an upscale hotel with upscale fees. Early check-in before 10 am is $100, early check-in by 1 pm is $60, and valet parking is $60 per day with in-and-out privileges. We arrived around 9:30 am but decided to wait until check-in since the early check-in fee wasn't worth it for us. We came back around 2 pm and were pleasantly surprised they checked us in at no extra charge. We also skipped valet and parked in one of the nearby garages for about $15 per day. We'd definitely stay here again and next time book a longer stay to enjoy it even more.

    My sister and boyfriend got a hotel for the weekend for her birthday. After dinner we all went back…read moreto the Valencia BARand all 12 will NEVER GO BACK. First the bartender told my sister she can't sit on her boyfriend lap. Second they are WAYYYYYYY OVER PRICE.... Third bartender told my sister to to change the light back to blue. They have little laps on the table that change colors and she put it to the bright regular light so she can see and I told her to change it back to the dark blue.. It was my sisters birthday in and one of our friends end up drinking a little too much dancing a little loud, not rude, or being like the bad guy a troublemaker, but they kicked us out because she was too loud . so if you're trying to have a good time, lots of fun and not being picked on do not go to that bar.. the energy in there a little more was almost we were to go to be there and we did not appreciate that we just wanted to drink. Have fun and celebrate. And my husband made that bartender apologize to my sister is the one that told her to get off her boyfriends lap .

    Four Points by Sheraton San Jose Downtown

    Four Points by Sheraton San Jose Downtown

    (460 reviews)

    $$

    Downtown

    We stayed at the Four Points by Sheraton in downtown San Jose during our trip, and overall, we had…read morea really great experience. We were traveling from San Francisco and took Caltrain before switching to the light rail to get to our hotel. The best surprise was that the light rail stop was literally right in front of the hotel! I had no idea when we booked it, so that was an amazing convenience. The downside to being that close to public transportation is that you can definitely hear it. In the mornings, we could hear the buses and trains arriving, along with the beeping sounds they make. It wasn't a huge deal for us, but if you're a light sleeper, it's something to keep in mind. The room was the perfect size for my daughter and me. We were both able to spread out and actually unpack all of our things, which felt especially nice after staying in a micro-hotel for the few days before. The bathroom was also a good size and everything felt very clean, which is one of the most important things to me when staying in a hotel. I want to feel like I'm in a clean, safe space, and this hotel definitely delivered on that. One of my favorite features was the blackout curtains. When you pulled them all the way down, they blocked out all the daylight. You could honestly forget what time of day it was! They were absolutely perfect for those vacation afternoon naps. The location was probably the biggest selling point for us. Not only were we right next to public transportation, but so many things were within walking distance. We didn't realize when we booked that we were staying in an area with a lot of bars, but thankfully it didn't feel like an overly rowdy or drunken area. We walked about 20 minutes to the SAP Center for a concert and then walked back to the hotel at night, and we felt completely safe the entire time. We were also able to walk to two different restaurants that we really enjoyed, and there was even a little mini-golf place nearby that we wanted to try. Unfortunately, the hours never worked with our schedule, but it was nice having so many options close by. After coming back from the concert around 11 p.m., we were even able to stop at a cookie shop and an ice cream shop for a late-night treat before heading back to the hotel. The area was still busy with people at the bars, but everyone we encountered was friendly. Another convenience was being able to leave our bags at the hotel after checking out while we went to brunch before heading to the airport. That made our last morning so much easier. One slightly odd thing is that the hotel is connected to a restaurant, so you need your room key to access the lobby restrooms. After we had checked out and were waiting for our ride to the airport, we needed to use the restroom and had to go back to the front desk and ask for a key. It's a small thing, but it would have been nice to know beforehand. Overall, I really enjoyed our stay. The room was clean and comfortable, the blackout curtains were fantastic, the staff was friendly, and the location was incredibly convenient. Being able to take public transportation directly to the hotel and then walk to restaurants, the concert venue, and other things around downtown made our trip so much easier. For a trip where we were trying to get around without constantly using Uber or a car, this was a great location.

    Booked this place as a business stay. Close to downtown. Clean and decorated well. Funding the…read morerooms was a challenge as the signs were confusing to get to certain rooms in a maze of hallways. It's close to the city train or bus so you can hear that running outside. Parking is a ok but from the lot you have to walk around the building to get to main doors. The front desk staff was nice but a little pushy as if I was holding them up although there was no one else in the lobby. The onsite restaurant was nice as the front desk gives you two tickets of a discount for two drinks. The rooms were enough as I said for a business trip but not as a place for a family spot. Rooms were updated but small. A bed, a desk, and night stand. TV on the wall on the side of the room. Have to lay sideways to see tv. Not too comfortable. Cleaning staff was great very nice and professional. Check it out

    Hilton San Jose - Restaurant

    Hilton San Jose

    (388 reviews)

    $

    Downtown

    My friends and I stayed here for the weekend. We booked two rooms. The room I stayed in is nice and…read morespacious! Great lighting coming in from the big windows. It is clean and the bath products are from Crabtree and Evelyn. The lobby also smells great! The down side is parking lot smells awful and the pool is just so small and weirdly shaped. The vibes are just not there.

    I initially enjoyed my stay, the hotel was clean and staff members were nice. The room was clean…read moreand the only thing that was minor was that the makeup mirror on the bathroom wall looking like it was going to fall off and the light switch attached to it did not work. The self parking was okay. We checked in before finding parking and we used the room key to enter the parking lot instead of paying for parking. The elevators were pretty cool and unique as it's a digital tablet where you can preselect which floor you need to go to before entering the elevator. This is where things start to go down hill for me... I was woken up around 3am from a lot of people in the hallway talking. Sounded like they were going up and down the hallway. Not sure that the noise was for but it was going on for about 30 minutes. I was woken up again around 4am but people banging on a door nearby for 15 minutes. And to think that was the last of it, I was woke up AGAIN at 5am with continuous knocking and opening/closing of doors for about 30 minutes. Very unfortunate that occurred throughout the night but definitely ruined my experience here as I woke up with a headache due to lack of sleep. Not sure if I'd want to come back again.

    Element - Little birthday goodies left in our room when we got there. So cute and sweet!

    Element

    (131 reviews)

    Alexa, Fernanda, and John provided exceptional service and made our dining experience truly…read morememorable. They were attentive, friendly, and went above and beyond to ensure we had everything we needed throughout the evening. Additionally, the dining room was immaculately clean, well-organized, and offered a highly comfortable and welcoming atmosphere.

    I'm not sure why Yelp has this location listed as closed because I just stayed here two days ago…read more This review is for the Element San Jose Milpitas at 521 Alder Drive. I stayed here while attending a concert at Levi's Stadium and was pleasantly surprised, especially for the value. We had a room with two queen beds that was much more spacious than I expected. It also had a kitchen with a full-size refrigerator and cooking area. I didn't use the kitchen since we were only there for the concert, but it would be great for families or a longer stay. The room was clean and comfortable. The complimentary breakfast was probably my biggest surprise. I normally don't expect much from hotel breakfast buffets and try to get there early before everybody's hands have touched everything. They had the usual self-serve items like waffles, breads and fruit, but they also had someone preparing eggs and serving bacon and potatoes. They even had healthier options like quinoa and salad. And the coffee deserves a mention! They had regular hotel coffee plus an espresso machine. If you know me, you know I love my coffee, so that was definitely a plus. I'm not saying run over here just to eat breakfast , but for a complimentary hotel breakfast, it was actually very good and added a lot of value to the stay. Another big plus if you're staying here for an event at Levi's Stadium is the nearby VTA light rail. I wish I had known about that option before our concert! Overall, this was a good value with a spacious room, kitchen, better-than-expected breakfast, good coffee and convenient access to transportation. I would definitely consider staying here again for another event at Levi's Stadium. -- Popcorn Travels

    Hyatt House San Jose/Silicon Valley - Meeting Room

    Hyatt House San Jose/Silicon Valley

    (153 reviews)

    $$

    North San Jose

    Loved this hotel!…read more Pros: Room was spacious. Beds were very comfortable. Rooms were super quiet! TV's were sized for the room! Pool was clean. Saltwater is a great touch. Healthy eating options (Chipotle, Chick-Fil-A, etc.) in walking distance. Target in the plaza across the street! Complimentary Breakfast Buffet. Workout room was adequate. Very close to Levi's stadium. Cons: Internet was a tad bit slow for being in Silicon Valley. Parking is paid. $17/night. We have not had the need to pay for parking at any of the other Hyatt houses and Hyatt places before. Silly, I thought. The plaza had cautionary signs about car break ins and safety every 20 feet. It was odd and a little scary that they had to put close to 20 placards at this small lot.. All in all, we would stay here again. Comfortable, quiet, pool, Breakfast, etc.

    Hands down my favorite hotel in San Jose. . Location is perfect, walking distance to stores &…read morerestaurants!! Can't beat this location, was able to walk in the morning and get some champagne for mimosas:) Check in was a breeze, employees were very friendly and helpful!! Rooms are a great size & has a living room and mini kitchen. Beds were very comfortable! And I loved the bathroom. Complementary breakfast was very good. One of the better breakfasts offered from a hotel. Many options to choose from. There is a nice pool which is great in the summer! This is my preferred hotel when in San Jo.

    Residence Inn by Marriott San Jose Airport

    Residence Inn by Marriott San Jose Airport

    (82 reviews)

    $$

    North San Jose

    Upon check in .. greeting was ok .. The evening customer Service needed a little help. We got our…read moreroom without any issues .. good sign. The hallways are more hot and humid than the outside. Our in-room air conditioner is ok but is having difficulties maintaining a consistent temperature but we're adapting ok. The room has all the basics and is a little small, but will do ok. The bed is comfortable and firm for a good night's sleep. The walk-in shower and sink, both, actually have great water pressure while there is ample room in the shower. We pickup up some extra towels, just to be safe. We weren't really looking for a great view here. Not a big deal. Overall .. nice area around to walk the puppy and stretch our legs. Lobby has a nice breakfast bar and a nice seating area to enjoy your meal. Nice hotel, and a nice room at a great price !! Cheers !

    In San Jose for a graduation at SJSU. Hotel is conveniently located between both the airport and…read morethe Campus. I stayed 2 days and it was a perfect stay. I had a studio. The room comes with a kitchen. I worked remotely and the desk and ergonomic work chair were perfect, I loved that the TV swiveled so if I was working or in the bed i could view the TV. I called for engineering as the TV didn't turn on. The remote lit up but, the TV wouldn't respond. Engineering was there within 5 minutes of my call.it too about 25 minutes to fix but it was no issue. There is breakfast served in the morning which included , tortillas, eggs,sausages, potatoes, rice, batter to make your own waffles, rice, boiled eggs, hot oatmeal, instant oatmeal, dry cereal, yogurt, bread, juice , water and coffee. There is an eating area or you can eat in your room. There is a swimming pool and a fitness room. There is a parking charge in their parking garage of $15 per day. I would stay again.

    Hampton Inn San Jose Cherry Ave - hotels - Updated September 2026

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