My husband and I (just married 2/6/26!) planned a mini moon to Nashville. I did my research and…read morecame back with the Hilton Garden Inn in Brentwood. During check in, we were greeted with excellent customer service from the staff and even presented with a complimentary breakfast coupon. The hotel itself was clean and orderly. All of the staff were kind. Day 2 (during breakfast), the staff were so lovely! Rico and Kenisha were so helpful, making sure all of the guests were taken care of and holding great conversations with us. Rico should get employee of the month or year cause he was awesome!! The kitchen staff were prompt and the made to order breakfast was delicious! Overall, very pleased with our stay. When we come to Nashville, we'll definitely come back to Hilton Garden Inn Brentwood.

The service was great! Front desk and food staff were attentive. They made sure we were taken cared…read moreof. The front desk even gave us a free breakfast day for us (being newlyweds) The room itself was decent. Hardwood floors. Nice space. The location was a bit south of Nashville, but the location essentially has everything you need without driving too far. They are in the process of remodeling, so I'm curious what the finished product will be

This appears to be an older Fairfield which may be undergoing renovation. There's one elevator, the…read moreice machine is on the first floor, and small breakfast area. There's a nice looking pool. The hot tub is covered indicating it's not in use. It's clean and comfortable. It is 25 minutes to the Nashville airport. It costs 16,500 points while everything in Nashville proper is much higher. We will be back when we are flying in and out of Nashville. It's a good deal.

Terrible experience for a Marriott property. Check in was a cluster!…read more People had been waiting for a long time before I walked in and the line grew longer after me. Several including myself had reserved King rooms yet somehow none were available. Which was bad but the person running the front desk seemed to do everything is slow motion so a simple check in took over 30 minutes. Place seemed clean enough but TV remote didn't work. I used the button to turn it on, came on at 3/4 volume and no easy way to turn down, or change channels so was left with not having a TV for the night. Front desk did not leave me warm and fuzzy they would have a solution in less than an hour. Breakfast was decent and attendant was very friendly.

[July 2025] I stayed at this hotel during my Nashville stay and was immediately blown away by the…read moresmokey mountain painting on my bedroom wall. Despite being tucked away in an offshoot city near Nashville, I was pleasantly surprised by how relaxing my stay was. I stayed alone and felt safe. I also got to swim and play in the pool mostly by myself until a bunch of moody teenagers came down.

This hotel is centrally located. The hotel is super nice, rooms are well appointed. The lounge for…read moreelite guests is one of the nicest I've been to. I highly recommend..

We stayed at this hotel during the summer and holidays. 5+ stars all the way!…read more The rooms were clean, the facility is nicely kept, and all the staff were awesome! The continental breakfast was fantastic! We will be back for future visits!

We had a wonderful stay at this hotel. The room was fresh, quiet, and clean. The breakfasts were…read moreample with lots of choices and the gentleman attending to it made sure nothing ran short. All staff I encountered at the dewsk or in the halls were friendly and welcoming. Could not have asked for it to be better.

It was comfortable and clean. We had been traveling, we got there late. The desk clerk was friendly…read morehe got us in a room fast and we were able to get to sleep and back on the road in the morning.

Absolutely horrendous! We were supposed to stay 4 nights and didn't even want to stay 1. We only…read morestayed the one night because we were tired from traveling.Checked out by 8 am after the first night could not get out of there fast enough. The carpet in both rooms was filthy. My parents' room had a musty smell to it.And they woke up to a cockroach on the carpet! Our room had water damage in the shower ceiling.It looked like it was going to fall in at any moment. The bathtub was actually spongy feeling. The only saving grace was the kind woman at the front desk.

Just enjoyed a well earned stay at Sonesta, bentwood. The hotel is very clean with lovely high end…read moremattresses. The beds are so comfortable as is the fold out couch bed. Just the right amount of flatware and kitchen appointments. Everything was spotless. I recommend this hotel for anyone's next stay in the area. Kavon was s joy! Me. David Neal runs an excellent staff!

Located on a quiet street in a decent business district, this appears to be a former apartment…read morebuilding turned hotel. Honestly, I love this reuse and concept. Look, it's not the worst place I have stayed, but I wouldn't be running back to stay again. The good: decent sized space with a studio setup. The kitchenette has basics for your stay and a smaller sized fridge. Surfaces were clean and amenities stocked, no bugs. Staff was super friendly. Breakfast and coffee provided in the main building. Pool and basketball hoops available. There is a walking path nearby and a handful of restaurants within walking distance. The bad: maintenance on the property was pretty awful. The faucet in the shower was disconnected from the wall, as was the shower head. The room was patched throughout but paint was of no concern apparently. Our heat was not working properly and they had to call in an HVAC specialist. It did get resolved properly and within a few hours. Unfortunately, they had to move the fridge to do the work and then the fridge stopped working. The breakfast was mediocre at best, coffee was often not stocked.

My Sorority Sisters and I had a nice overnight stay at Residence Inn Franklin Berry Farms!! Every…read morestaff member we encountered was kind, friendly, and helpful! Every aspect of the property from parking areas, lobby, various restrooms, breakfast and bar areas, coffee area, our room, the elevators, etc., were beyond clean!!! Berry Farms looks familiar since we have similar mixed-use communities in Madison County. AL. From the Berry Farms website: "Berry Farms is a mixed-use master planned community where work, shopping, and leisure blends seamlessly with front porch living on pedestrian-friendly streets. Located on 600 acres in the heart of Williamson County, Berry Farms is centered around connecting people to work, shopping, restaurants and meaningful open space." And, that's what this area does. Back to Residence Inn. Parking was plentiful, on both side entrances to the lobby. There were no bellhops when we checked in on Sunday afternoon. They have ample smallish carts to schelp your stuff inside (think the smaller Publix shopping carts). I think parking was complimentary; however, please check the website to be sure. Our 3rd floor room was super quiet! As others noted, there is a complete kitchen, including dishwashing machine, microwave, etc., and minimal coffee mugs, utensils, cookware, etc. The rooms are stocked with liquid dishwashing soap, dishwashing machine pods, paper towels, kitchen towels, wall mounted bath wash, shampoo, and conditioner and sample sized personal items like face wipes. They have an on site full bar and restaurant complete with room service that is completely unavailable on Sundays. When we checked out Monday, I did not see a soul in the on site bar, and never tried to engage the on site restaurant. Monday morning, the complimentary breakfast was sad, in my opinion. I hoped to get some scrambled eggs, bacon, grits and good coffee. Their coffee is inferior, both in rooms in these odd non-Keurig coffee makers that are designed for a certain sized coffee mug they do provide, and at the communal breakfast coffee station. I'm glad I didn't really need to be a high performing person that day, due to the lack of delicious coffee! They offered bananas, sliced fruit, muffins, one or so chorizo burritos and I think, a waffle/pancake machine. Meat options (bacon, sausage, etc.) were almost nonexistent. We checked around 0800 and maybe they did offer meat options/scrambled eggs earlier and ran out? Their "pantry" (my words not theirs) section by the receptionist counter was well stocked with frozen meals, beers, canned wines, beverages and sundries. This was a happy thing for us because this part of Franklin rolls up their sidewalks on Sunday nights. When we returned from the nearby First Bank Amphitheater around 10:00 PM on Sunday night, the nearby Publix had closed, no restaurants appeared opened and we settled on a few canned wines ($10.00 each) to share before going to bed. Thanks Residence Inn for your extremely clean facilities, your friendly service, and this location being very convenient to I-65!

Very good hotel. Only 5 years old as of 2025. Located in a live and shop tour setting with multiple…read morecute zero lot style homes in the neighborhood. Rooms are clean. Nice walk in shower. Only stayed one night so did not use the full amenities in the room. Check in manager, Teresa was very friendly and helpful. Location is very nice and convenient to things in Franklin,TN. Nice lobby and lounge area. Breakfast was good. Coffee bar was well kept. Unfortunately it's only open during breakfast.