I stayed one night at the hotel. All of the staff members were friendly and helpful. The hotel is…read morein a great location not far from the galleria, restaurants, and interstate. There were two van loads of high school basketball players staying the same night on the floor above me. Once they went to sleep about 1:00am, I drifted off to sleep. I'm sure having high schoolers staying at the hotel isn't the norm, also I have no problem saying it's likely a peaceful place most of the time. The room was hotel clean. It had all the basic amenities with an okay mattress. Would I stay again, yes.

This hotel is in a nice area, close to the mall and a plethora of great restaurants. We had a hard…read moretime choosing where to stay as the reviews for most of the area are mediocre at best. This was an excellent pick. Plenty of space, excellent breakfast (eggs made to order), comfortable room. AC as cold as you want (however it sounded like marbles and jacks rolling around all night). Other than the ac noise the hotel was quiet and clean. We would stay here again.

Great area to stay near Nashville and the Galleria Mall. Parking is $10 a day, just started this…read morefee in May. Location is within a business park, not near a busy street. Walking distance to restaurants. Breakfast is not included at this location. Starbucks coffee sold in lobby. Pros: Accepts Bonvoy points. Room was clean. Upgraded to balcony room Cons: No hot water in the sink until it runs for 10 minutes. No safe. No microwave in the room. Too many middle and high schoolers running down the hallways and knocking on doors. Rules for minors roaming the property should be enforced.

A Great Stay in Franklin, Tennessee! I recently stayed at…read morethe Marriott Courtyard in Franklin, TN, and it was an absolutely wonderful experience. The hotel itself was excellent--clean, comfortable, and welcoming--but what really made the visit special was the location. There were plenty of activities for both families and adults. A popular ice cream shop was just steps away, along with a beautiful green space where kids could run and play. I also discovered a great spot called Tony's Place, perfect for grabbing a delicious sandwich and a cold beer.

Great hotel spot. Very family friendly. No negatives about this location that had plenty of food…read moreestablishments in less than a mile. Hotel was updated with great accommodations.

Really great stay. Breakfast was good they have a pool table and a lot of board games and a really…read morecomfortable lobby to just relax in. Rooms are clean, nice shampoo and hand soaps. Will stay again

Until they do renovations, stay somewhere else!!! Issue,…read moreupon issue at this place. We had a late check in and they had technical issues and it took 30 minutes to get checked in. We were in room 118. The door keys wouldn't work after multiple resets and the desk person finally got us in there on with a master key, which meant we had no room key. The bed sheets were clean. Everything else was disgustingly unkept and not fully functioning. I wish I had seen recent reviews of this place on yelp before selecting.

Decent stop. We stayed here 1 night, when we did the Coldplay concert. It was efficient. The usual…read moreFairfield experience. The gym is very minimal but it's good to get a good cardio sesh in. The location is 30 mins from downtown. There are tons of food options close by. Parking was easy. They have a huge deck outside. Overall, good stay.

Great stay there , found out too late they don't clean or resupply towels or take garbage on…read moreFriday Saturday Sundays you have to request it . We were not told that and when we checked in waited awhile for check in too long . There system down the whole tine we were there . Breakfast was good , had a staff member who sang songs while he was working and he was awesome pit all in good mood for the day also be-aware parking at this luxury hotel is $35 a nite .

I arrived after a long day of driving and expected the usual Holiday Inn fare but was pleasantly…read moresurprised at my room which was just a step down from the Holiday Inn Vacation Club suite I had enjoyed over the last week! Plates, cookware, dish washer, stove and a junior refrigerator! So impressive! Could not have asked for better on my way back home! Staybridge will be my go to from now on when available!

My Sorority Sisters and I had a nice overnight stay at Residence Inn Franklin Berry Farms!! Every…read morestaff member we encountered was kind, friendly, and helpful! Every aspect of the property from parking areas, lobby, various restrooms, breakfast and bar areas, coffee area, our room, the elevators, etc., were beyond clean!!! Berry Farms looks familiar since we have similar mixed-use communities in Madison County. AL. From the Berry Farms website: "Berry Farms is a mixed-use master planned community where work, shopping, and leisure blends seamlessly with front porch living on pedestrian-friendly streets. Located on 600 acres in the heart of Williamson County, Berry Farms is centered around connecting people to work, shopping, restaurants and meaningful open space." And, that's what this area does. Back to Residence Inn. Parking was plentiful, on both side entrances to the lobby. There were no bellhops when we checked in on Sunday afternoon. They have ample smallish carts to schelp your stuff inside (think the smaller Publix shopping carts). I think parking was complimentary; however, please check the website to be sure. Our 3rd floor room was super quiet! As others noted, there is a complete kitchen, including dishwashing machine, microwave, etc., and minimal coffee mugs, utensils, cookware, etc. The rooms are stocked with liquid dishwashing soap, dishwashing machine pods, paper towels, kitchen towels, wall mounted bath wash, shampoo, and conditioner and sample sized personal items like face wipes. They have an on site full bar and restaurant complete with room service that is completely unavailable on Sundays. When we checked out Monday, I did not see a soul in the on site bar, and never tried to engage the on site restaurant. Monday morning, the complimentary breakfast was sad, in my opinion. I hoped to get some scrambled eggs, bacon, grits and good coffee. Their coffee is inferior, both in rooms in these odd non-Keurig coffee makers that are designed for a certain sized coffee mug they do provide, and at the communal breakfast coffee station. I'm glad I didn't really need to be a high performing person that day, due to the lack of delicious coffee! They offered bananas, sliced fruit, muffins, one or so chorizo burritos and I think, a waffle/pancake machine. Meat options (bacon, sausage, etc.) were almost nonexistent. We checked around 0800 and maybe they did offer meat options/scrambled eggs earlier and ran out? Their "pantry" (my words not theirs) section by the receptionist counter was well stocked with frozen meals, beers, canned wines, beverages and sundries. This was a happy thing for us because this part of Franklin rolls up their sidewalks on Sunday nights. When we returned from the nearby First Bank Amphitheater around 10:00 PM on Sunday night, the nearby Publix had closed, no restaurants appeared opened and we settled on a few canned wines ($10.00 each) to share before going to bed. Thanks Residence Inn for your extremely clean facilities, your friendly service, and this location being very convenient to I-65!

The handicap room on the main floor has a window in the bathroom that people can look through and…read moresee in. It's frosted but not enough. I took off one star for this because it is just wrong.

It was comfortable and clean. We had been traveling, we got there late. The desk clerk was friendly…read morehe got us in a room fast and we were able to get to sleep and back on the road in the morning.

Absolutely horrendous! We were supposed to stay 4 nights and didn't even want to stay 1. We only…read morestayed the one night because we were tired from traveling.Checked out by 8 am after the first night could not get out of there fast enough. The carpet in both rooms was filthy. My parents' room had a musty smell to it.And they woke up to a cockroach on the carpet! Our room had water damage in the shower ceiling.It looked like it was going to fall in at any moment. The bathtub was actually spongy feeling. The only saving grace was the kind woman at the front desk.

From great service at the counter to outstanding new and clean highly updated rooms and a great…read moreworkout facility and nice continental breakfast. This facility was one of the best we've stayed at in decades under the Hilton umbrella We will definitely come again

This hotel is beautiful and the amenities are great for family gatherings. The bed and bedding was…read moreluxurious, and we have stayed in a lot of hotels. Thank you for a great 6 night stay!