I talked to Andy at NW Groutworks, sent him photos, made an appointment for him to come and look at…read morethe work required. He didn't show up for the appointment so I called, texted and emailed him to reschedule. He never returned the call. He was really professional on the phone, but...totally, completely unprofessional in his lack of follow-up. Giving 1 star is generous.

We have a bathroom that's just a few years old, but the builders didn't seal the grout so we were…read moreseeing some discoloration and some cracks starting to form. Andrew did a fantastic job on it! It looks gorgeous now. Andrew was also really awesome to communicate with. Very fast to respond, and gave super detailed and helpful explanations about what he was doing and why it mattered. We'll definitely go with Northwest Grout Works for all future grout jobs.

Our kitchen floor never looked better - in fact it looks brand new! Jessica takes great pride in…read moreher work, and it shows. I highly recommend this family owned company that has a long history in Portland. Great value, too. Jessica is a joy to deal with.

We have the original hexagon tiles in our kitchen that needed restoration. I'd contacted one…read morecompany who asked me to send them pictures, which I did, and then never got back to me. Our plumber gave us the number for Grout Masters. Jessica came and gave us an estimate and explained exactly what needed to be done. Came on a holiday and it was done in two days. Looks so much better. Happy with the results.

Cris' knowledge of wood and flooring is second to none - I've used him twice in my home and I won't…read moreuse anyone else. He did an incredible job laying a brand new hardwood floor upstairs, then he repaired and patched the downstairs flooring before refinishing the whole floor. I don't think the floor of my home has ever looked this good in its life.

I've never met Cris, but I blindly paid him to refinish some original, very scratched-up,…read moretop-nailed oak flooring and install new flooring to more closely match the originals. It really paid off! He was super communicative throughout the process, quickly answered any questions I had, and sent me photos of his progress, which was very helpful as I was out-of-state. I got another bid from a different company that claimed the existing floors were "end of life" and quoted me twice as much as Cris to install all new flooring. Cris disagreed and recommended refinishing them. He was totally right! They look gorgeous and I'm so glad I went with his recommendation. The original floors also had a water stain in one spot, and while the sanding didn't get rid of it completely (which Cris had already told me up front), it is much improved. Though I'm sure there have already been some scratches on the floors due to dog paws and furniture (sorry!), the floors have been holding up well. Would absolutely recommend and use Portland Hardwood Flooring again.

The sub contractors are hired by the General Contractor (Anatolie). He is dishonest. My cabinets…read moredrawers don't close flush with the cabinets. One wall is so crooked the tile looks terrible. When this was discussed with Anatolie, he said he would order new tile and then ghosted me. I tried to go through the CCB. He would not work with them. You as the consumer then have to take him to small claims or go through a private attorney. He knows how to work the system until it's not worth your time. Someone did spend the money and won. Check the CCB before considering Oscar Tile/Anotolie.

We used Oscar Tile to completely remodel two bathrooms. Anatolie's crew did an excellent job and…read morewere very careful to ask us questions before doing irreversible work. They were prompt, hardworking, respectful and considerate. Anatolie was very good about communicating about what would happen the next day, and promptly addressed issues as they came up. The tile company he used had excellent choices and helpful employees. However, they have a no-return policy. Anatolie had us order considerably more than we needed. So we have boxes of expensive tile and other supplies that we can't return.

Our journeyman plumber recommended that we use Hawthorne Tile to replace our walk-in shower insert,…read moreas it needed to be removed because of a leak in the drain. I originally planned to tile the shower myself but decided to get a bid from Hawthorne Tile. While the bid was higher than I expected, the level of thought and precision that went into tiling the shower walls was surprising. Cory, the journeyman tile setter, was fastidious about making everything level and plumb. Andrew, his apprentice, did much of the tile cutting (on our balcony with causing any damage) and fetching supplies with a smile. And they used materials that I wasn't even aware of (the craft has obviously improved over time), which significantly reduced the chance for leaks and seepage. At the last possible moment, I asked for a design change as the accent tile didn't look as good in the bathroom as it had when we designed it in the showroom. Both Cory and Dirk (the owner) were extremely gracious about accommodating the design change, and I stepped up to overnight tile delivery in an effort to minimize delays. The resulting finished product actually took my breath away. The job was professionally done with minimal mess and inconvenience. And the tile work has a lifetime guarantee. It is rare that my expectations are met but the guys at Hawthorne Tile exceeded my expectations and, as a result, the end product was excellent. They are worth every penny.

Dirk and his crew will anticipate the fine details at the outset, and produce the best…read morecraftsmanship. But the main value is in Dirk's long experience and helpful advice with design and materials.

Pannell did a great job! Professional, fast, beautiful work, personable, and competitive with the…read moreother bids I got. Thank you!!

I used Dave to purchase my carpet from Area Floors and Colt installed it. We chose the most…read morepremium rubber pad available and have no regrets. Colt did the installation and he was excellent. He showed up on time, worked hard the entire time he was here and cleaned up after himself perfectly. I would recommend anyone shopping for carpet installation to use Pannell Floors. One thing I learned about installation of carpet is that it significantly improves the ability of the installer to stretch the carpet if it sits in your house overnight to acclimate to the temperature and humidity of your home. Not only does this improve the installation, it extends the warranty. You pay extra for this service as it takes his guys two visits to install the carpet vs just showing up and doing it. Colt removed and disposed of the old carpet and padding, then cut the new rubber padding to size, ran a double tack strip so I could run my surround speaker wires under the carpet then cut the carpet to rough size. We then cranked up the heat to around 74 degrees for the night to warm up the carpet so it can stretch better. It looks and feels outstanding. I'll use Dave and Colt when we need the rest of the house done. They are responsive, professional and price competitively. There was very little waste or leftover (which we regret), but it's a testament to how accurate Dave orders to minimize cost of material. I would recommend this rubber padding under any rug or runner vs. what is available to purchase online or through Amazon...even the expensive 1/2" rug pads. The rebound is so much better and easier on your feet, it feels luxurious!

My condo has two bedrooms. I am preparing it for sale. Carpet had some stains…read more Jordan and Marquis came as agreed. They were friendly and pleasant. They moved through the cleaning process quickly. They clearly knew just what to do When they finished, the carpets were spotless. I was.very pleased Everyone at the company did exactly what they said they would do. The woman who made the appointment and the men who did the work were great. I could not have asked for anything better. I recommend this company very much

Phoned last week and after a couple of rounds of phone tag we scheduled a cleaning through Shane…read more Jordan arrived the next morning ten minutes early (yeah). He pulled his big box truck up our driveway and proceeded to do an outstanding job of cleaning our heavily trafficked family room Berber and our 15 carpeted stairs. Everything looks great! Be sure and buy the YELP coupon: $30.00 for $60.00 coupon.

I hired Sproos to detail clean our tile shower and bathroom floor. They went above and beyond by…read morenot only making it look brand new, but they removed the excess glue and grout left on the tile from whoever previously set the tile. Wonderful customer service experience and the price was very reasonable. I definitely recommend their services!

Terrific experience from the very beginning, they dont make service folks like this anymore. They…read morecare about the client first and are very reasonably priced. I wish they did other things !!!